I needed a mailbox while I was working in town for the summer. I chose this UPS Store even though it was farther away from my AirBnB because they offer 24 hour access to their mailboxes. I was able to reserve and pay for the mailbox before I arrived in Vegas. When I came by to pick up my keys, the staff had them ready for me. Whenever I received a package, I received an email from the store. And when I came by to pick them up, the staff usually had them ready after they saw me walk in the door. All of my interactions with the staff were very professional and pleasant. If/when I stay in Vegas again, I'll use this UPS Store location. read more

I came in to simply send a couple page fax which only cost me $1.50 which I thought was very reasonable. The staff that helped me were friendly, helpful and respectful. One thing that impressed me, a gentleman came in to the store, carrying a very large opened box to be shipped. All he had to do was just sit it on the floor, near the counter and get a receipt from the employee who told him don't worry I will take good care of it for you. The gentleman looked relieved that he did not need to pick the box up again to set it on the counter. I will return to this UPS location in the future. read more

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Mel is the sweetest! No matter how hectic it is in the store she remains patient & empathetic! She deserves a raise

Too long of a wait only one girl is working , she is taking her sweet time since she was talking personal phone calls there is a line of 5 people waiting honestly it's not a good bussiness. Just waste of time go to other UPS. It took well over 30 mins to have one paper notarized. read more

The people working in this store go above and beyond to be helpful and friendly. They go above and beyond, from having packages ready for me before I even walk in the door to always carrying out big packages to my car. It is so comforting to know that when I go away, my mail and packages and safe with them. If I call to ask about whether something has arrived, they are ready, willing and able to respond and always with a smile. Moving to this store 2 years ago was a great decision. read more

I mostly go there to return my AMAZON PKGS, but ALL their employees so far are very nice, abs when they're not real busy even better.

The UPS Store on 8550 W Desert Inn Rd Ste 102 Las Vegas, NV 89117 has really caused my family a lot of grief. I went in there in Monday morning 6/26/23 and told them I needed to send my wife her passport in Chicago for a trip her and my son were leaving to on Sat 7/1/23... The young people working there really seemed like they had no interest in being there to begin with! No one knew how to answer my questions. The girl helping me had no idea. She had to keep asking other people what to do. They told me to overnight my wife her passport would be $99... I did not need it to be there over night and was told if I spent the $24 it would get there by Thur FOR SURE!!! I thought worst case scenario was we had a one day cushion (Friday)... Here we are on Friday. No passport... I drove down to the store and raised hell on why was I told that for sure it would be there by Thursday... The manager told me if you use ground there is no guarantee. Well if your employees knew what they hell they were doing, they should have NOT told me it would be there for sure... If they would have told me there is no guarantee I would have paid the $99... WHICH IS LUNACY!! These guys have caused my wife & son to miss my their birthday trip to Turks and Caicos... Thanks UPS Store... I WILL NEVER USE YOU AGAIN!! I have no trust in your services... I would put some $$ into training your employees! read more

The UPS Store - Shipping Centers Near Me - Las Vegas, Nevada

Absolutely amazing people working there Joe, Jubby, and Maria always have great attitudes and do an incredible job multi tasking and helping their customers!!! 5 stars read more

I needed to print some things and that process was pretty simple, however when I asked the staff member if it was possible to print multiple images on 1 sheet he said "no how you sent it is how it gets printed". Fine I wasn't going to be difficult, but I do know that it's a simple button to push in print settings to print multiple pages to one sheet. Perhaps the rep didn't know this, and given his attitude about the whole thing I decided to just take my printed sheets and leave. read more

Been going here for about 2 years now since I even discovered there was this UPS tucked on the side of the Vons and so happy I did. The employees are always super nice and friendly. They kind of give me that "you're with family" kind of feeling and I love that! Because I live in the neighborhood and always go here. They are always so helpful and go above and beyond help you accomplish your goal. I sell a lot of stuff online and always drop off my stuff here. It's always quick and easy, usually never a line like other UPS I've been to because they always acknowledge customers coming in so if you have a drop off they'll ask if you want a receipt. If you don't they'll aak you to place it somewhere and you can be on your way while they continue to tend to their current customer. I've been to other places where they don't acknowledge me and I'll be waiting there to just drop off. LOVE LOVE LOVE this place for the employees. They make me come back due to their hard work, going above, and friendliness. read more

Best place ever. They don't gouge the customer like some UPS stores do. Copies are reasonable and everyone that works there gives great , friendly service. Thanks for doing right by the customer! read more

I needed to ship an item to a customer for the first time and was struggling with an issue getting my packing slip and shipping label printed out correctly. Hardeep was my saving grace! She went above and beyond to help me through the steps of what I needed to do. She listened, was patient, kind, and helped me problem solve quickly and efficiently. Also, the store was super organized and clean. This will be my go-to spot for all of my future shipping needs! read more

Really great store. They made sending my package easy and fast. I came in on a Saturday and was expecting it to be pretty busy. There was only one other person in there other than me. All I needed to do was send one package and it took less than 3 minutes for him to set everything up and send it off where it needed to go. I really liked this store and the service and will come here over others. It seemed simpler here, got better service and with a smile! read more

I've had a box here for over 12 years and I'm thankful for Hardeep and staff for their service. In the days of online shopping, its important to be able to count on a reliable delivery address. They have never lost or misplaced a delivery or one piece of mail. I truly consider them all to be a vital extension of my business. Simmi, Alex and Singh are all very professional. Their knowledge, speed and personal attention is definitely appreciated!! read more

I have been coming to this ups location over three years!! the staff is fast, professional and super helpful, Kardeep one of the employees at this location is a pleasure to get service from she is knowledgeable, smart and super nice. read more

This UPS is the BEST, I am no kidding. I walk in 4:57 and they close at 5. But they just start server me, I need to print out 100 booklet which will be take so long, they are so nice and help me out. Thank you that's all I can say read more

The UPS Store - Shipping Centers Near Me - Las Vegas, Nevada

This place is great. Quick and painless. Excellent customer service. My go-to place to notarizing and mailing.

They are always so nice and quick when I come in. I sell things online and don't have a printer so I print my labels and send them off here. They print off the labels for me and attach them to packages for me. I'm always in and out in under 5 minutes. Very pleasant to customers. read more

Fantastic store! I love the people that work there! If there is no line before I even open the door they are already bringing my mail to the front! One time my package was delivered to a wrong address next door and Hardeep took a time to initiate investigation and get to the bottom of it. I got reimbursed by UPS and got my box with wine redelivered. I definitely recommend to use their services! read more

Loved the card selection. This store is very clean! Staff is friendly and helpful. Would recommend read more

The UPS Store - Very nice UPS store. Love the card selection - Shipping Centers Near Me - Las Vegas, Nevada

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I really like this UPS Store the best. The new owner, Hardeep, and her staff, are very friendly and professional. The store is clean and well-organized, and the service is consistent. When I need to ship something, they take care of everything, hassle-free for the customer. I rent a space there so I can pick up all my online shopping orders. They take very good care of the packages and inform me via text and email, right away when one comes in. You can't go wrong using the services provided by the team at this store. Great location too, lots of parking! read more

It was one of those days, where I had like 50 errands to run. I needed to get 2 forms notarized, so I stopped by this UPS store because it was close by. No other customers were in the store when I walked in. One of the employees walked out to the front and I asked if they could notarize some forms and he replied "sure" as he brought out the notary record book. Then he looked at the two forms and said "Um, there's no notary section on these forms so I can't do it." Excuse me? I have gotten forms notarized in the past, regardless of whether there was a notary section on them or not! I told him that, but he said, "sorry, it needs to have the notary section or I can't do it." WTF? I walked out and drove to Tech Mail, where the employees were much nicer and they didn't give me any crap about the forms. So yeah, this place is not recommended for notary services! Stay away from the rude employees who don't know what's going on! read more

Very nice and welcoming owner. They go out of their way to make sure everything is perfect. Always generous and paying attention to what you need! read more

We came here to send some maill , Asonta was very organize and super professional the service was quickly. I'm happy to come here read more

The UPS Store - Printing areas - Shipping Centers Near Me - Las Vegas, Nevada

Friendly staff. They take care of all my shipping needs. Super helpful. Had a box there for 5 years

Great, cordial, competent customer service. There's a lot of options in the neighborhood be sure to patron the best!

This is a great store. The staff are always super helpful. While I was stuck traveling during Covid they forwarded mail regularly and are always super friendly as well. read more

Always quick and friendly service, convenient location to stop in to drop off packages.

This store is amazing! Everything I need done is here , from notary to shipping, getting mail, shipping supplies Staff is excellent! I'm a happy customer that just renewed my 2 boxes, again! read more

I went into the store 15 minutes prior to their closing for notary services. Agent at counter looked at clock, pulled out his notary book, and told me it would be $15 per signature! I inquired again, because the amount sounded so absurd. He looked at my face and reiterated it was $15 per signature. Left store and called another UPS Store nearby. Second store was $15 for first signature, $7.50 each subsequent signature. Not really good or community conscious service for a local business. I understand as a business you are able to set your own prices for provided services, however not sure if this is simply a greedy business owners attempt to recoup low profits or an employees attempt at some extra cash. Either way, I'll be letting all of my neighbors know. Very disappointed . read more

I have been with this store for several years. The new owners are great! They are very polite, treat you with respect and try to accommodate all your needs. The store is clean and always stocked with supplies. Thank you for all your help! read more

I have had many challenges with UPS or fed ex stores (lost items and horrible service).This location by far is the best UPS store I have been to. They are clean, fast, professional and the service is phenomenal! Always a smile on their faces and always very helpful! I can trust that my items will be shipped out with care and I always receive my orders. Thank you Kardeep and family 403 for always going above and beyond! You guys are awesome!! Thank you Bryan Garcia read more

The best UPS store we've ever used. We have a PO Box with this location. Whenever we come in they usually have our stuff waiting for us because they could see us coming and remember who we are. They also text whenever a package arrives which is super helpful as well. It's very personal service and in this day and age that is so hard to find. Also when we bring in our amazon returns they don't charge us to throw a piece of tape across the top of the box or package unlike other UPS stores. We actually moved a ways away from this location with multiple UPS stores closer to us but when we've tried these locations they don't measure up. Highly recommend. read more

I have used UPS Stores as working in the entertainment industry it is important to have a business address. I have to applaud Hardeep and her entire staff at the store at 8550 W Desert Inn Road. They are professional and always have the customer's interest as their primary concern. I would highly recommend them for all of your mailing, shipping or business needs they are the best! read more

Been at this mailing address since 2012 ! Love the owners here !! They do everything for me and make it so easy receiving and sending out my mail !! Super clean and excellent customer Service! My go to for all my mail. I highly recommend this location for your Vegas mail !! And Excellent location in a shopping center! read more

Best ups store loved . Perfect customer service and super friendly . Recommend !!! Best storeeee . Recommend !!!!

I have been going to this store for a few months now and they have excellent customer service. They are always very helpful and polite. I have a mailbox here and haven't had any issues. I will continue coming to this store. read more

Love this local ups store! Very convenient next to vons and very helpful people. I knew the owner from a hotel job and transition to be an entrepreneur. From her hard working skills very team player and flexible in any situations she's there to help you. Thanks fo the whole family working hard to serve the community. Keep it up guys!! - Bea read more

I have been using this store for 10 years now and have seen the ownership change hands several times. I have always enjoyed stopping there for all of my needs including renting a box there for five plus years for my business. The customer service that received today though is enough to drive me away for good. Alex was the kid working the counter and he was a perfect example of who you do not want meeting your public base. His attitude fitting a person of his age. I would love for him to get taught some manners and etiquette from upper management. I guess it's time for a new shipping store. read more

Reviews take time and though I'm not a fan of reviews, this UPS location is so deserving I decided to share what I like about it. First of all, you always feel like you are a priority and they listen well. If your not 100% knowledgeable on how to get your goal done, they help you figure it out and you have a sense of accomplishment after leaving as well. Also, while in Nevada I have never been to any business that knows your name and treats you like a valued family member. That's important. For me it's well worth it to come across town to take care of my business and when I have something simple to do such as an Amazon return, Its fast and easy. Doing business here has been a joy and I trust it will be for you too! read more