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Las Vegas, NV

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The UPS Store

4.4 (66 reviews)
Closed • 8:00 am - 6:00 pm
Updated 1 month ago

Services - The UPS Store

Shipping centers

Copymaking services

Printing

The UPS Store Photos

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Daryl H.

The UPS Store on 8550 W Desert Inn Rd Ste 102 Las Vegas, NV 89117 has really caused my family a lot of grief. I went in there in Monday morning 6/26/23 and told them I needed to send my wife her passport in Chicago for a trip her and my son were leaving to on Sat 7/1/23... The young people working there really seemed like they had no interest in being there to begin with! No one knew how to answer my questions. The girl helping me had no idea. She had to keep asking other people what to do. They told me to overnight my wife her passport would be $99... I did not need it to be there over night and was told if I spent the $24 it would get there by Thur FOR SURE!!! I thought worst case scenario was we had a one day cushion (Friday)... Here we are on Friday. No passport... I drove down to the store and raised hell on why was I told that for sure it would be there by Thursday... The manager told me if you use ground there is no guarantee. Well if your employees knew what they hell they were doing, they should have NOT told me it would be there for sure... If they would have told me there is no guarantee I would have paid the $99... WHICH IS LUNACY!! These guys have caused my wife & son to miss my their birthday trip to Turks and Caicos... Thanks UPS Store... I WILL NEVER USE YOU AGAIN!! I have no trust in your services... I would put some $$ into training your employees!

This UPS is the BEST, I am no kidding. I walk in 4:57 and they close at 5. But they just start server me, I need to print out 100 booklet which will be take so long, they are so nice and help me out. Thank you that's all I can say

Very nice UPS store. Love the card selection

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2 months ago

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Local

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4 months ago

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Local

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4 years ago

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4 years ago

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2 years ago

Mel is the sweetest! No matter how hectic it is in the store she remains patient & empathetic! She deserves a raise

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Local

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Photo of Vanja D.
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3 years ago

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2 years ago

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5 years ago

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4 years ago

I mostly go there to return my AMAZON PKGS, but ALL their employees so far are very nice, abs when they're not real busy even better.

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3 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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We appreciate your feedback we will see you soon again .

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7 years ago

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7 years ago

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Thank you for your review . We always happy to assist you.

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7 years ago

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5 years ago

This place is great. Quick and painless. Excellent customer service. My go-to place to notarizing and mailing.

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Local

“Thank you! We hope to see you again soon.”

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5 years ago

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12 years ago

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7 years ago

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8 years ago

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Thank You Beth.

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8 years ago

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Thank You Sara for your nice review.

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6 years ago

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10 years ago

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7 years ago

Friendly staff. They take care of all my shipping needs. Super helpful. Had a box there for 5 years

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Photo of Angie B.
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7 years ago

Great, cordial, competent customer service. There's a lot of options in the neighborhood be sure to patron the best!

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7 years ago

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5 years ago

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6 years ago

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5 years ago

Always quick and friendly service, convenient location to stop in to drop off packages.

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7 years ago

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7 years ago

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7 years ago

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7 years ago

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14 years ago

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Thank you.

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5 years ago

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7 years ago

Best ups store loved . Perfect customer service and super friendly . Recommend !!! Best storeeee . Recommend !!!!

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6 years ago

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“I've had a box here for over 12 years and I'm thankful for Hardeep and staff for their service.”

Mentioned in 7 reviews

Read more highlights

Ship And More Sahara - They have a nice selection of small gifts to buy as well as accessories and your necessities.

Ship And More Sahara

(85 reviews)

Canyon Gate, Westside

I was told about this location by a family member who has been using their services for many years…read more She told me that the people who work here are the nicest and she's right. Every time I stop by they always say hello and welcome the moment you walk into the door. I've never experienced such nice people anywhere else who consistently greet you like this. I've shipped a few things from here and I just learned that they take passport photos so I'll be back soon to get that done. Notary and copying is also available. They work with all shipping companies except for UPS. Thank you for the wonderful customer service.

Hands down. This is the #1 mailing center I have ever been to in Las Vegas, NV…read more The owner "Martin" is such an amazing human being. As well as Shanica. I have always received top notch respect and customer service from the both of them. Even when I didn't deserve it. They both were committed to helping me and ensuring the best experience possible. They have affordable pricing for shipping, private mail boxes, supplies etc. It's always so clean, easy and a fun environment overall. When I had to have an 99 page fax to be sent. That was even handled with care and affordability from their end. You never feel rushed or like you're not important. All of "Martin's" staff are amazing people. So, if you truly desire amazing mailing service or office services. You must stop in and experience the amazing service and vibe the entire crew gives out everyday! I highly recommend this location and business!! Thank you

The UPS Store - shipping_centers - Updated October 2026

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