This store is a very nice and clean store. The people that work there are very friendly and nice and they always get me right in right out if there's a line it moves fairly fast. read more

She didn't give me her name but she was an India lady ,my packages she told me to pack in an rude way , not only on their job description it says "Packing and shipping: The UPS Store packs your item for you, but packing materials and labor may cost extra." , she's very rude and always on her phone the first time I went in there she was on the phone with one and lied & said it was her "boss" the second time I caught her was today scrolling on tiktok or some app that was making music the location down the strew is way worse than this and has an 2.4 rating ups store needs to have better customer service she also said "if this store is so bad why come back an second time" as an ups employee your supposed to want to make good customer service and make them come back to you more than once , horrible service! Always on her phone . She said my emails wasn't going through, but continued on her phone. You guys seriously need to check the cameras and see her on her phone almost like she's glued to it! Once again horrible behavior! read more

The UPS Store - Shipping Centers Near Me - Las Vegas, Nevada

I've been coming to this location for about 10 years, and up until recently it WAS wonderful. The last four times I went in the service was absolutely terrible. I was treated rudely, my husband who is blind didn't receive the most basic assistance spelling out the email address, and they don't let you connect to the guest Wi-Fi anymore if you need it for email or a label You can't get service in there and they'll just send you out the door to wafter phone around in the air. Never going there again, even though it's right around the corner. read more

The best service I've ever had at a UPS or similar shipping company store. I came for a private mail box and the manager was super helpful. He also gave me a promo for an additional month which was much appreciated. Over the course of my four months of having a private box here, all my interactions have been fantastic. When I had multiple large boxes, the manager offered to take them out to my car and helped me get creative so they could all fit in my car. That came with opening one of the larger boxes so I could place the individual contents in my car and he offered to throw away the box it came in since it didn't fit in my car! Staff frequently will help me open doors or greet me by name and grab items from my box for me. The level of service here was so unexpected and it is always a nice touch to my day. I can't speak highly enough for coming to this UPS location. read more

Poonam was so helpful! This store has always been the best UPS on the west side. She took my calls and helped me in person. They are the best! And offer the best pricing. I compared several stores and again. This one, because of Poonam was by far the best. read more

Best UPS I've been to. Mike provided exceptional service and made the whole process quick, easy, and stress-free. He was professional, friendly, and very helpful. Highly recommend this location! read more

All of the reviews except 1 are over 6 months old. Tano the store manager for years ran an excellent store. In the last 6 months, (since he's been gone) I've had someone else's mail in my box 3 times. Never prior to new management. I have not received some mail and I suspect it was given to someone else. I have been here for years but now I will need to move because there is no accountability. There seem to be different people working every month. Do yourself a favor and find another store for a PO Box. read more

$3 service fee to print a label I already paid for is steep. I'd suggest coming down on your 'processing fee'

This location is the best and that is all because of Tano! I drop off my Amazon returns here and have had to use their notary service as well. Tano has the best customer service ever! They are lucky to have him. This location runs fantastic. Highly recommend. :) read more

Everyone is very welcoming and helpful at this location! I like not having to always find a post office, the person who helped me took my mail and I didn't even have to wait. The time I did have to wait, it wasn't for very long. Great location too!! read more

Tano and his crew never disappoint. Always ready with a warm greeting. I shop on Amazon a lot now, saves driving around to different stores and not finding what I want, but because of this, I make a fair amount of returns. This store always takes great care of me. We had a loose leaf book spiral bound by Tano.... Great job.. No surprise. I highly recommend them. read more

Just got done buying things for family in Hawaii from traders Joe's. I wanted to send them a care package nothing crazy. I do this at least once a month, and I didn't go to my usual ups store since this location is right next to trader Joe's. Big mistake wasn't greeted when I walked in, the girl at the register was giving me attitude and I don't even know why. And when she told me the price to send day package I was thinking $30 max nope she said it would be $109 to deliver a small package. I left right after hearing and went to the ups up the street $26 is what I spent to send off the package. Don't go to this location, they try to scam you out of your hard earned money. With how everything is going up in prices, people need to do better by there customers. I won't ever come back to this location. read more

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I always come here for my Amazon returns. Staff is always pleasant and helpful. They do have a few stationary items in case you need it.

Taking your mail to get mailed or picking up packages can be annoying of some sort at times. I have to say this location & their manager Tano Guy make the process smooth sailing. I have been going to this location for some years. Customer service is always on point. Not to mention. The manager can handle that store with his eyes closed and still ensure you had the best service as possible. That's much appreciated! For your next mailing needs etc. I highly recommend this location if your in the neighborhood;) read more

The UPS Store - Manager & Business Information - Shipping Centers Near Me - Las Vegas, Nevada

They go ABOVE AND BEYOND!!!!! Amazon put me in an impossible situation with returns and Kaitlyn (unsure of spelling) patiently got me through the entire process. I have no idea what she gets paid but GIVE THIS GIRL A RAISE! So kind and so helpful. Did way more than anyone should ever expect. Truly exceptional customer service (unlike what we were dealing with from Amazon.) I also noticed how they know all their customer's names, help them with doors, take care of them like they're family, whatever they need and then some. I've never had a better experience at a shipping store and I brought a nightmare through those doors that should've been way more painful than it was but they worked some time consuming miracles and were so lovely about it. Seriously cannot say enough nice things about her and her store partner today and can't thank her enough for her help! Thank goodness she was there!!! read more

Micheal helped me on Monday, November 14, 2022. He was very kind and helpful. He even opened the door for me, as I was leaving the store with a Trader Joe's cart. I always had great service here. People from Hawaii should go to this location to ship all their goodies bc Trader Joe's is in the same building. read more

I just dropped off a couple of Amazon returns and the person who assisted us was VERY FRIENDLY! Love going into a business with friendly people. read more

The store manager Tano is an absolute unicorn employee. He is always multitasking, helping every customer as fast as he can, with a super positive attitude and energy, and he remembers everyone. I drive out of my way to this location specifically because of how helpful he is every time. Your efforts don't go unnoticed, and they make a difference!!! read more

Helpful, effective, communicative and will be worth your time if you need anything UPS Store needs. Workers are able and willing. Thanks for helping me today ship my 3 Amazon returns read more

Great staff! I appreciate their customer service especially the guy who does notaries. So nice and kind and fast.

Tano was amazing and such a help with my printing when I had minimal info to give him, he helped me figure out exactly what I needed. Even with customers coming in, he handled the line with ease and got everyone handled with a smile and quickly. Thank you, Tano!! read more

Tano is absolutely amazing!! The level of service he provides, his professionalism, and his all around friendliness is what has kept me as a customer. He's truly an asset to this company! read more

Been shipping with this branch for years, the staff are awesome and efficient, always polite and courteous, giving full attention and explanations. deal with people. UPS should be proud to have such a team of superstars. Well doneZ read more

I want to shoutout Jimmie!! He is a lifesaver! I needed to mail in an important document and he was able to accommodate me with professionalism and efficiency! Thank you Jimmie! read more

Great customer service every time. Thank you! I appreciate it so much. I prefer driving the extra miles to this location.

These guys take epic care of us! Not only do they make things easier for me, but also my small #AlwaysPayingItForward business as well! Highly recommend these guys! Heck if they have the time they even help me to my car and have stuff ready as I pull up! Now THAT'S service! read more

The gentleman working today closing up was awesome! Great customer service. Very professional. I would take this UPS location over the one that is right by my house. I will definitely be back. Thank you. read more

Excellent customer service and knowledgeable!This is the place to go to support your home office!They are great!

I got to say. The manager came through for me. He sacrificed $40 out of his pocket to cover a custom fee for a envelope package to Canada i already spent $31 for. It was a birthday present to my girlfriend. A birthday card and earrings. Give this man your shipping business. He is a super star. Thank you! read more

I pretty much only bring Amazon returns here but of all the UPS Stores I've used, they're the best. They're friendly and get you in and out quickly. Can't really ask for more out of a UPS Store! read more

Terrible terrible customer service. I came to drop off a PREPAID item. I had both the QR code and the shipping label. The girl, Kaitlyn?could not figure out how to scan the QR code (after waiting 20 minutes in line, and her calling her manager on the phone to get help with another customer she didn't know how to help). I told her I can email the prepaid label for her to print. She advised I would have to pay $3.25 to print. I told her I shouldn't be charged to print something that she couldn't figure out. She finally decided to print out the label for no charge. I had to ask to get a receipt instead of just being provided with one or asking for one. As I was leaving, I turned back around and said oh wait, what is your name? She said "you can see". I will never go back to that store, and to be honest, now I am not confident that the item will even ship. read more

Love this place! Everyone is so friendly and takes care of all my postal needs! I'd give ten stars if it was an option

Excellent service! The gentleman at the counter totally helped us with our Amazon return! The app was a bit confusing but he assisted us right through it smoothly. He even helped with a bag to contain one of the items. We were in & out in only a few minutes and the whole process was simple & efficient. I will definitely be back, this is the best UPS store I've been to yet. read more

I came Sunday they could not do a notary. Came Tuesday' 5:30 they close at 6:00 they refused to do a notary. They advertise they do notary but won't do what they advertise. Very rude clerk. There was only one customer there. read more

Went in this store yesterday to send some items back home. The staff is so friendly and knowledgeable and had everything I needed to pack and send these items. The manager, Tano, helped wrap some of the fragile items in such a way that even if the box happened to be dropped, I was satisfied that the items would be safe. I was in and out quicker then I expected. This is one of the cleanest stores and really has a lot to offer. I will be using this store for all my shipping needs. The staff and store is amazing. I highly recommend this location. read more

I've used this store front repeatedly and recommended to others. Yesterday had bad experience. Went to post an awkward size package. Was quoted an 11 dollars fee on top of US Postal rate to go by US post. I told the employee that was ridiculous all the store had to do was hand the package to the mail man. If store was packaging it I could see increasing my cost by 101%. Then the employee was utterly unhelpful finding another method to send my 1 lb package. I did not use their service and will inconveniently go elsewhere. read more

Worst experience ever! Paid for a 2nd-day air service that was delivered 7 days later! Neither the local store nor the UPS company took responsibility or refunded me for a service they couldn't deliver as promised. They plaid their game trying to 'blame" each other while ripping me off! I have used this service thinking that it would be better than the USPS but I was totally wrong! Never ever again l will go for their services again. Not only all their services are so expensive but they are not committed to deliver quality services! What a shame ripping customers this way! read more

Do not use this company to ship anything. Especially if its expensive cause when they damage it, they claim "it wasn't packed right" when clearly it was. I bet they didnt even look to see how it was packed so i wont even mention the extra efforts of making sure it was packed right was because i bet they cant tell me how it was packed. Alone when leaving the store, my package was already being miss handled. Save your money! Cause even getting insurance does absolutely nothing! What a joke of a company, trying to blame their faults on us as if we are responsible for something in their care. As of now, i will keep letting ppl know never to use this company and move on to the next! Ill be waiting your response because there is a lot more proof of your actions. Thanks for nothing! read more

Today I came in to send a very simple letter with a stamp. And, Tano Guy, the manager, was so extremely helpful. I had some questions about my art business and sending paintings. And he was so kind, friendly and upbeat and gave me much more information than I even asked for. I highly recommend this UPS store for any of your mailing needs. And, as for myself, if I ever need to mail anything anywhere, I will definitely make the drive and come directly here! Thank you, Tano! read more

The manager is so rude !!! U can tell he dosnt like white ppl w an accent !!! Never again I " ll go back there !!! Plus he charge u more than athor places s . read more