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    The UPS Store

    3.8 (322 reviews)
    Open 7:30 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

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    Ry A.

    I've been coming here for years, and overall it's a decent shipping center, but at this point I'm extremely frustrated with the customer service. The attitude from some of the staff, particularly one woman who is often wearing a mask, is consistently rude and unprofessional. This is now the second time I've experienced this. I remained calm, polite, and respectful, yet she walked away while I was speaking. Then another older employee stepped in and began talking down to me in front of other customers, telling me to "stop arguing" when I was simply asking for clarification on their policy. It's honestly surprising that basic questions are treated as a problem. I was told I couldn't return an Amazon item in its original product packaging, even though that's exactly how it was shipped to me. All I wanted was a clear explanation of their policy. Instead, I was made to feel like I was doing something wrong just for asking. Being spoken to in that manner, especially in front of others, felt disrespectful and unnecessary. As a small business owner, I couldn't imagine allowing employees to treat customers this way. On a positive note, there is a younger gentleman who works there who is always professional, patient, and helpful. He answers questions without any attitude, and I appreciate that level of service. Unfortunately for now I have to give this place a 1 star review.

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    28 days ago

    Great service, fast, reliable. All people here are super friendly. Shipping from here always faster!

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    2 months ago

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    27 days ago

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    1 month ago

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    2 months ago

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    3 months ago

    The service is not good and the staff is not friendly at all. They don't greet you and don't seem to care.

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    28 days ago

    Sue was great work and fast and very helpful amazing and kind. I would recommend using her again.

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    23 days ago

    Great handled my case very quick very well very simple and walked thru in and out Nancy and sue offered me 5 star Service

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    2 months ago

    Sue was amazing. We had so many packages to send and she was incredibly helpful and thorough

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    2 months ago

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    4 months ago

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    2 months ago

    6 stars to SUE, helped us getting 50% off!!!! We only need it arrive, no matter the time. Sue helped us saving :)

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    23 days ago

    Huge shoutout to Nancy and Sue for the best service. Thank you for helping me with my fingerprints

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    2 months ago

    LK provided excellent service and I was in and out in 2 minutes! The return for my Amazon was processed with no hassles. Highly recommend!

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    16 days ago

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    22 days ago

    Sue was extremely helpful walking me through the process and notarizing my documents. She was very patient and provided great service!

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    3 months ago

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    30 days ago

    The staff member Sue is very professional and helped me out with all the needs. Best UPS location I've been to!

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    2 months ago

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    8 months ago

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    2 months ago

    Sue was truly amazing. She was super helpful and really went above and beyond. Sue definitely who you should see if you need help.

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    3 months ago

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    3 months ago

    Nancy was a great help in regards to notarizing all of our documents, i definitely would come back again!

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    4 months ago

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    14 days ago

    front desk kindly helped me with assistance when i needed to get my important package

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    4 months ago

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    1 month ago

    Thank u Sue and LK ... you're really helpful answered all our questions and u were very kind and patient with us

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    2 months ago

    Did my first notary with LK and she was amazing! Highly recommend they help you through everything.

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    2 months ago

    Amazing customer service! Young lady is constantly moving around! Love her personality and morals!!!

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    2 months ago

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    5 months ago

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    4 months ago

    Sue helped with sincere care with our package. Representatives here are very friendly.

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    4 months ago

    Sue is a great notary! She was super nice and helpful, and she was available with no line! The store is clean and everyone is so helpful.

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    2 months ago

    slowwww & shady. Terrible customer service. Store smells like a toilet. Would never go back. Never

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    10 months ago

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    2 months ago

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    3 months ago

    It is a great place for the shipments and drop off packages. Sue helped me and my husband a lot. Thanks again

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    2 months ago

    I went in to get a document Notarized by Sue, she was very helpful and efficient! Notary cost was $30 which I believe is fair.

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    2 months ago

    I got a document notarized here and LK was friendly and knowledgeable. Her customer service made the process so easy!

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    Thank you so much for your supportive review!

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    6 months ago

    Don't waste your time here! Service is slower than a sloth on Xanax, and the notary person got a PhD in nitpicking every damn document!

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    Page 1 of 9

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    Review Highlights - The UPS Store

    Ebru was very patient with me even tho I needed my items boxed and made the process as easy as possible.

    Mentioned in 26 reviews

    Read more highlights

    RedDot Printing

    RedDot Printing

    (261 reviews)

    Z at RedDot Printing absolutely came through clutch for me last week. I needed help reworking one…read moreof my product labels on a tight timeline, and not only did he deliver--he went above and beyond by staying late through Sunday to make sure everything was perfect and that I was fully satisfied with the final result. Beyond the quality of his work (which is top-tier), Z himself is just an incredible person to work with. Super charismatic, easy to communicate with, and honestly wise beyond his years. He doesn't just treat you like a transaction--he genuinely wants to see your business win. He even took the time to connect me with other professionals in my industry who could help me grow, which you just don't see often. It's also clear he's trusted at a high level--he works with major retail clients that people interact with every day, and they rely on him for their labeling across the region. That alone says a lot about the level of quality and professionalism he brings. If you're looking for someone reliable, talented, and truly invested in your success, Z is your guy. I'll definitely be back.

    My son wanted the old school Matilda theme for his 6th birthday and I decided that Miss Honey's…read moreclassroom would be perfect for the backdrop. I needed a 8ftx6ft birthday backdrop to be done in two days. I submitted a project quote here on Yelp and I had several responses from other printing shops including RedDot Printing. I was told my backdrop couldn't be done in two days, I was told that my image's resolution was too small, and other printing shops never responded. Z from RedDot Printing responds within minutes. He told me the same thing about my backdrop's resolution being to low for a huge printout, but what set him apart was that he took the time send me an email on how fix it so that he can print it. Once I fixed the image with his advice he said, "I can get that done in two days." and he delivered! I placed the order midday on a Wednesday and it was ready for pickup by 2:00PM on Friday. Pick up was seamless. He knew exactly who I was without introducing myself, he was friendly, full of personality, and so sweet. He unrolled the backdrop to show me his work and it was PERFECT! His price was cheaper than I imagined especially since this was a last minute request. I knew that I placed this order last minute and I knew I was an amateur with the design, but Z made my vision into reality. Z, thank you so much for everything. Your work is impeccable! You stood out from everyone else and I'm glad I had the opportunity to work with you.

    The UPS Store - UPS store logo

    The UPS Store

    (44 reviews)

    I was in search of having business cards printed being a first time customer and a first time…read morebusiness owner for Maven's Oasis. I asked Yelp for a quote to have my business cards printed with same day services. I had my first networking event to go to the next day so time was of the essence! The UPS store was the first to respond instantly. The gentleman named Emad texted me back and asked me what I was looking and thinking it do. He gave me my options. Emad was kind, patient and helpful. He gave me suggestions, advice, and insights all within my business budgets. I was very pleased to hear what his price quote was. I assumed it was going to be much more expensive than it was. It turns out they are cheaper than their competitors with better care and faster services. All of the competitors slowly got back to me with double and triple the price quotes than The UPS Store and not within my time frame of expectancy. Emad was kind to text examples of what my company's cards would look like previously to printing the 100 cards that I purchased. I was so happy and surprised that it was so simple. The quality of service and business needs are exceptional. My services here were met way beyond what I could have imagined. It was fast and easy. Highly recommended and highly appreciated! If you want exceptional and same day services, I highly suggest talking to Emad at this location to help you meet your business project needs. I will be working with Emad on future projects like brochures and more! Thanks again, Emad! I'm grateful for you.

    Emad is the best! I needed a print service for 12.5x12.5 and no other place would help me except…read morehere. He got it to me basically same day. 10/10 service 10/10 response time Will be coming back for printing services in the future.

    Staples

    Staples

    (124 reviews)

    Staples is definitely my go to place for document printing. Every time I come in the staff is…read morereally nice and helpful and they're always quick. For plain documents on a white 110 lb paper (great for name cards or set menus). There is rarely a line when I go I was actually surprised to see the negative reviews here! If a print ever comes out bad, they can just reprint it for you on the spot. Great service every time!

    The attitude from some of the employees in the printing section at Staples has been really…read moredisappointing. One person in particular, Brittany, consistently has an attitude, she rolls her eyes, huffs and puffs when you ask a question, and generally makes the interaction uncomfortable. I spend about $200 on printing for work weekly, which is standard for me, but any time I ask something, she acts as if its an inconvenience. At one point, I asked if I could quickly grab something and pay for it, and she responded with "fine" and walked away. Later, another employee at the register was extremely kind and even told me about some coupons that saved me $15 , something Brittany never mentioned. When I returned the next morning to pick up my already-paid-for prints, I was the only person in line. I smiled, said hello, and let her know I was just picking up my order. All she had to do was hand them to me. Instead, she looked at me, said "It'll be a while," and walked away to assist another customer who was making holiday cards. I stood there confused until even the woman she was helping said, "Oh, just give them to her, I'll be a while." Brittany rolled her eyes, grabbed my prints, and handed them over without a word. Her attitude is consistently unpleasant. This isn't a one-off experience, she is always rude, and her customer service is terrible. I won't be returning. I'll be taking my business to OfficeMax, where the staff is at least polite. I understand people get busy, but at minimum, customers deserve basic courtesy. Customer service may simply not be the right fit for her.

    The UPS Store - copyshops - Updated May 2026

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