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    The UPS Store

    3.9 (61 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    Services - The UPS Store

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    9 years ago

    Helpful 2
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    10 years ago

    Helpful 0
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    5 years ago

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    10 years ago

    Helpful 3
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    10 years ago

    Helpful 1
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    9 years ago

    Great atmisphere, everyone's always friendly. Even better since they moved as far as space goes.

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    13 years ago

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    Photo of Allen T.
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    9 years ago

    Quick, easy, and helpful. Came here on my lunch break to mail a package. In and out in less than two minutes!

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    Photo of Rebekah B.
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    11 years ago

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    11 years ago

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    9 years ago

    The guy working here is always so nice and helpful! I appreciate the fast service as well!!!

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    Photo of Ashley K.
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    10 years ago

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    11 years ago

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    9 years ago

    Great convenient location for UPS drop offs, mailbox rental and notary services. Friendly staff too

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    9 years ago

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    Photo of Mabel V.
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    10 years ago

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    9 years ago

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    9 years ago

    Super helpful! The lady working today went out of her way to quickly take care of me. Thank so much for the awesome service.

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    10 years ago

    Went in today and got great customer service.. Amazing staff and so helpful! Love this UPS location :)

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    Photo of Ann B.
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    11 years ago

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    16 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    the staff is super helpful and kind.

    Mentioned in 7 reviews

    Read more highlights

    The UPS Store

    The UPS Store

    4.1
    (38 reviews)

    First-time visitor to this store, and I was impressed by the service I received and the store's…read morecleanliness. Though I have two UPS stores much closer to my residence, this store was convenient because it closed 1 hour later than all the other UPS stores. For me, this was a huge plus. This store was fully stocked with shipping supplies, well maintained and the great service I received from the female employee was GREAT!

    I had a VERY disappointing experience at this UPS Store. I paid nearly $50 for a fax to be sent,…read moreand I specifically explained multiple times that the barcode sheet needed to be placed on the front because it was required for the recipient to process the documents. I made this clear about five times before they completed the fax, yet the instructions were not followed. Because of that mistake, the fax was not received. When I came back to address the issue and request a refund, I had the cover sheet and transaction details, and the employees remembered the transaction, but they refused to help because I did not have the physical receipt. I explained that this was related to my disabled child and that I was trying to resolve an issue caused by their mistake, but my concerns were dismissed. I was repeatedly interrupted while trying to explain the situation, and the attitude I received from the staff was very unprofessional. What was even more concerning was being told that they were going to upload a video of me. I was not being disruptive or doing anything wrong I was simply trying to get help and resolve a service that was not completed correctly. After leaving, I looked through previous reviews and noticed other customers describing similar concerns involving the same employee. Unfortunately, after my own experience, I am not surprised to see that others have felt the same way. I understand policies exist, but there should also be accountability when a customer clearly explains instructions, pays for a service, and the service fails because those instructions were not followed. I hope management reviews this situation and provides better customer service and training moving forward.

    PostalAnnex

    PostalAnnex

    4.2
    (352 reviews)

    My experience at this PostalAnnex was terrible. Jinesh was rude from the start and did not want to…read morehelp me lift or move my package onto the scale. I had a prepaid return package, but he still tried to charge me $10 just to send it out. That makes no sense for a prepaid return. He came across as unwilling to do the work and looking for extra ways to charge customers. I ended up going to another PostalAnnex in Glendora, where the person working there was kind, helpful, and surprised that the location at 1171 E Alosta Ave, Azusa, CA 91702 tried to charge me extra for a prepaid return. This kind of service makes PostalAnnex and FedEx look bad. I would not recommend this location. If I could give negative stars, I would.

    I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

    Phoenix Print and Design

    Phoenix Print and Design

    4.0
    (8 reviews)

    They are a one-stop-shop for all your printing needs! I'm a wedding photographer and I've been…read moresearching for a local print shop to print all my work. The staff are professional, passionate, and personable. They also have the state of the art machines and tools to help you with any custom work or prints. One of the things I really like about their shop is that they have an in house designer that you can speak to about your vision and ideas. They recently helped me prepare for a bridal show and all the prints, banners, canvas, custom table cloth, QR code sign, and business cards all came out great! Highly recommend! They are an amazing local business that goes above and beyond to help you with anything you need! Thanks again to Jeff, George, and Paul!

    The best experience from phoenix print and design, my dad owner of TACO KING on foothill blvd and…read moremy self are currently in the process of changin our menus one on the drive thru on 600 e foothill blvd and one for my shop on 246 n azusa ave, TACOKING#2 , we love both the customer service from paul and owner farad i believe his name is, hope i got it right, they are both super helpful and always calling in to help us for changes and ideas for our menu. So far its been such a great experience and believe GOD will help us thru Phonenix Print And Design For The Best Menu Ever! we will leave another review when the menu is finished cant wait, thank you guys! So Far I Pray New Customers Read This And Decide To Stop By This Great Print Shop Business. May God Bless Your Business and shout out jorge in the back!

    The UPS Store - shipping_centers - Updated August 2026

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