I came into the Postal Annex in Azusa last week for a Live Scan and it was my first time ever…read moreneeding one. I needed it for my daughter's end of the year field trip and honestly wasn't quite sure what the process was or what paperwork was required. Jinesh was extremely informative and took the time to break everything down for me. He explained that I needed the proper Live Scan request form from the school district before the fingerprinting could be completed. Instead of rushing me through or giving unclear instructions, he made sure I understood exactly what was needed and told me to come back once I had the correct paperwork. I returned this morning with everything in order and was assisted by Arsh. She was very sweet and upfront about being new and still in training. I let her know I was patient and in no rush at all. She took her time, made sure everything was done properly, and even had someone assisting her over the phone until Jinesh arrived and stepped in to help finish up. The entire process was smooth and only took about 10 to 15 minutes since I arrived early and it wasn't busy. I really appreciated how welcoming and helpful everyone was. They didn't make me feel rushed or confused at any point. For something that could feel intimidating the first time, they made it easy and stress free. They also offer a wide range of services including mailing, printing, faxing, PO boxes and more, which makes it a convenient one stop shop for a lot of needs. Overall I felt genuinely helped and taken care of. I would absolutely recommend this Postal Annex location and will continue coming here for future services.

I've had a paid mailbox here since 2020 (it's now almost mid-2026), which means I've had a lot of…read moreinteractions with the folks working here over the last 6 or so years. When I first got my mailbox in 2020, the hours were very good with them being open the majority of the day during the week, even during COVID, and they were open both on Saturdays and Sundays. I really don't like writing negative reviews about places, because some people/places have off days (just like everyone does), but this is not just one day with them.... it's EVERY SINGLE DAY. Here is a list of items I have put together for your reading pleasure, and for the record, I will NOT be renewing. 1. Hours are basically whenever they feel like being open (especially on weekends). Sometimes there's a sign on the door during regular business hours that they're on break and the door is locked. (See the attached photo.) Their hours are now 9am-6pm during the week and Saturdays 9am-4pm when they used to be open earlier in the morning, later in the evening, and on Sundays. Oh and if they go on "vacation", they close for an ENTIRE WEEK and write an email to everyone two days before that our mail and packages will be held until they return. There is NO way to access the mailbox or receive packages during the time they're closed. Remember, I pay a monthly fee to have mail received here... 2. They are no longer open on Sundays like they used to be a couple of years back which means I have only Saturdays to check my mail. Since I work 9am-6pm during the week, I usually can only get to my mailbox on Saturdays. Sometimes they take the weekend off and close without saying anything. And guess what happens when they close on the weekend unexpectedly... I CAN'T GET MY MAIL FOR THAT WEEK. 3. They charge for literally EVERYTHING. Debit card fees and transaction fees. They used to accept packages up to 50 pounds. Then it was lowered to 30 pound. However, is your box heavier than 30 pounds? There's a "handling" fee. Need a piece of tape? Fee. Need one copy of something? Fee. I'm surprised I'm not charged for breathing the air in the building. 4. I pay for a mailbox for a reason. I want to be able to receive packages that are secured and held for a few days until I have some time to pick them up (which is usually on Saturdays). Well, if you leave your package for 3 days or more, there's a fee for that. Do you only have your debit card with you to pay the fee? Sorry, there's a fee for that. See Item 3 above. They were closed on the preceding Saturday? Sorry, there's still a storage fee. I was literally going to be charged a fee for ONE flat 9x11 envelope when I came 5 days later to pick it up after it was received. A FEE FOR AN ENVELOPE!!! 5. The ONLY good thing... and I mean *ONLY* good thing is that I get a text message and email whenever I receive mail into my box. That way I don't have to guess when mail is there. But again, if I leave a package there more than three days (even if I'm out of town for longer than that), there's a fee. And if they're closed for the weekend, I have no way to access said mail. The TL;DR version is that you should avoid renting a mailbox here. You pay a fee to not have access to your mailbox outside business hours and when they close randomly. Also be prepare to pay a fee for basically everything.

First-time visitor to this store, and I was impressed by the service I received and the store's…read morecleanliness. Though I have two UPS stores much closer to my residence, this store was convenient because it closed 1 hour later than all the other UPS stores. For me, this was a huge plus. This store was fully stocked with shipping supplies, well maintained and the great service I received from the female employee was GREAT!

I like using this location because it's not usually too busy, and when it does get crowded, the…read moreemployees work hard to get you in and out efficiently. The service is great, and they also have a convenient kiosk for Amazon and UPS returns. At the same time, it does make me think about how this kind of convenience could be a sign of the growing age of AI and reduced human interaction in everyday experiences.

There are 20min parking spots right in front or around the corner…read more We have been coming here almost every day from selling stuff on eBay and needing boxes. This store is very quaint and welcoming! The owner/person at the register was really nice. And they have great prices here (there is a shipping store walking distance from us but their prices are not great or service so we are willing to drive here). I highly recommend coming here for your box needs! And they have some sports paraphernalia like jerseys and Nike shoes (all under $100) and random trinkets.

Thank you jannit for the great service. You were litteraly a life saver. Also we are beyond happy…read morewith what we got. Love this place the ceiling and floor were cool too lol

Alec, took over this place about 2 years ago and it has never been better! Not only did he do an…read moreamazing remodel of the store but he always provides great, fast, customer service. Whether I come in to make copies of keys, send out a package, buy a greeting card, or need notary services Mailbox Express is my go-to for quick, professional, services! Highly recommend for quality, price, and faster service than the post office!

Wonderful Service. The new management is a way better than the last owner…read more Goes that little extra step to help out his customers, when he doesn't have to. Also very acknowledged in every aspect of his business. Thank you for your wonderful service!!!

Great people Friendly and helpful…read more Erik and Evelyne a true family neighborhood entrepreneur

Excellent Customer Service by Evelyn & Eric the owners :) So friendly & helpful. Loved how they so…read moreattentive for my family & I stationary, postal needs .I recommend this location:)

I went in to drop off my fed-ex package & I have never been treated so rudely. I ended up taking my…read morepackage with me & I'll be dropping it off at another FedEx location. I needed assistance printing the label & it was $1.11 for 1 piece of paper... I didn't have cash, so it was another dollar to use my debit card... the woman who works there, Marian, shouldn't be in customer service. She doesn't smile, she is rude, and lacks basic social interaction. Do yourself a favor & find a different location to drop off your package.

Be aware of pricing at this location…read more I asked if stamps were marked up and was told no, yet I was charged $50 for 40 stamps, which cost $31.20 at USPS (78¢ each). When I called to ask about the difference, the response was dismissive and no refund was offered. Add an unpleasant interaction with staff over a small item my child accidentally dropped, and the overall experience was very poor. Verify prices carefully or go directly to USPS.

Service was great. They have everything there, check their list of services. Fast and easy!read more

Very helpful to my business. I've been dropping off a decent amount of packages to Mail and More…read moredaily in the past year, & their service is nothing but fantastic. We have scheduled our carriers' drivers to come pick up the packages daily at our warehouse, but sometimes their trucks are either fully loaded, or doesn't come on time, so we took some of the light packages to Mail and More and have them to pick up by their routine drivers, they handle them well, & they never complaint about it. Awesome service!!!

Recently moved to the area and found they're my local fedex shop. I only had to drop off a package…read morewith label already paid for. They were quick and efficient with two guys working the counter to get through the line that formed. I think I was in and out in like a minute. Parking is pretty easy in a shared lot which doesn't seem like it'll get too busy most of the time

Excellent service that went above and beyond. Jason and Kim were so friendly, helpful, and…read moreproactive. I want to keep coming here because of how they treat everyone in the building, whether they met you before or not.

My day went from bad to good thanks to Kristin at TC Postal Centre. She dropped what she was doing…read moreto help me notarize a document. My cousin faxed something a few weeks ago and told me it was great service, so I decided to give it a try. I had a bad experience at the bank when I tried getting help, and I was feeling upset over it. Kristin met me with a smile and willingness to help. We even chatted for a bit. I walked out feeling valued and appreciated. Thank you, Kristin. I appreciate your kindness and professionalism. I will be back. They also have really cute antiques for sale.

I had a disappointing experience with a large lady ( don't her name just call her Karen )From the…read moremoment I arrived, she was dismissive and unprofessional and impolite.When I asked a simple question, I was met with sarcasm and eye-rolling. It made me feel very unwelcome and uncomfortable. I expected basic respect and courtesy, but unfortunately, that was not provided. I won't be returning.

Robert and the guys here are amazing ... I used to come when I lived closer. I experienced places…read morecloser to me and realized it's worth a drive to go back to one stop. They are always looking for ways to save you money and I so appreciate that! Extremely professional!!!

Super convenient. They have really cool products. And don't wait too much of a line. I usually get…read morehelped out by Josh and he is a nice guy.