Have came to this UPS numerous times. I will say this place is a mess. People do not know how to drive in here and it's a smaller lot so it gets tricky sometimes when it's busier. As for the actual store, it's a pretty small/run down location. I don't like that they don't have a self service kiosk for drop offs cause it makes a longer line than necessary. Staff is nice though, just slow. read more

The older employee yelled at me because I asked them why they are charging me for printouts that were printed on the wrong size paper. He said I changed my mind which I haven't. Why would I send something out to print on 8x11 paper when I have 3 printers at home? I only needed them printed on 11x17 paper. And then I saw Google and Yelp reviews basically complaining about the same person!! read more

The people that work there are very attentive in exactly what to do no problems no pressure take your time no long lines and if there is a line it goes fast I use them all the time super efficient and great people and great customer service most of all The other UPS stores are not like this one. So if you want to UPS store and you're in the area definitely go to this one I've gone there at least 30 or 40 times and they've never let me down read more

Negative 5 stars if i could give. DO NOT come here!!! Terrible customer service from the older gentleman worker there. Blatantly laughed in my face because i kindly asked him to tape up the Amazon boxes for me and i will pay whatever. I'm paying customers, i should never be treated as such. He caused such an inconvenience when it could've been easily avoided. To Owner, you should fire him immediately. He's a bad look to your business! read more

Been going to this location for years and the staff is always very polite, attentive and helpful! 5 stars!!!

I stopped in the other day to drop off a package. I got there just as they were opening & I met the store manager, Jean. My transaction was handled quickly, the store was clean and Jean was very nice. I use UPS stores a lot and this is one of the better ones. The one drawback (for me) is the busy parking lot. Located on the NE corner of Linton and Military in the Aldi plaza. read more

The UPS Store - Shipping Centers Near Me - Delray Beach, Florida

Quoted me 9 dollars for overnight and charged 89. No recourse. I called to inquire and was told it was the retail rate. I have had an account at UPS for 30 years and never paid over 9 dollars unless extenuating circcumstance. read more

I couldn't give it 0 star the old guy on 08/26/25 around 2:50pm i had to returne a packed from Amazon I sealed and everything he made me open the box and try to sell me a tape because the box need it to be tape this is no the first time very rude the other younger guy tried to help me and he yield at him the old guy shoul not work there I see this is not the first bad review about him UPS SHOULD DO SOMETHING ABOUT read more

UPS stores are the absolute worst . Lines literally out the door. Charge you $6 to print a ups label. No thank you!!!!

I came here to get a passport photo for my child, the representative who took it, took an over exposed photo (too bright). So when I went to the court house for the application they said it could get rejected and I may end up spending money on the application just for it to get denied. I went back to this store with in two hours to get the photo I needed and the man who took it said he wouldn't help me so I paid $23 for a photo I couldn't use. I paid for a service and didn't get it. Don't come here it's a waste of time and money with poor customer service. read more

They were following Covid rules. Employees and patrons wearing masks. Signs around for social distance. Please workers and clean store. Sanitizer to use as well. Easy to drop off package. The parking can be a bit difficult depending on the time of day. But it was easy for me because I went to the post office outlet down the street to mail some packages and then here to mail UPS. read more

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Unfortunately I've had to return many Amazon purchases due to what have you, the guys at the UPS store on Linton are always very cordial and willing to help with any issue to get your package returned properly . read more

Nickel and diming at its best. How do you charge $5 for emailing to print the label that's already paid for? For a $6 shipping costs, end up paying almost $12 .. it's not just about the cost that won't kill me, it's about the principle in charging for something such as this.... Last time to come to this store for sure.. will just keep going to the other one down the street .. lame Let me add: I worked for UPS for 2 years, this is more than likely a franchise- UPS corporate location would more than likely not do this kind of thing... read more

Disgusting service they didn't let me use his tape to tape up a package that I was dropping off . I wish I can give - star . Every other ups store no problem you can drop off the package they will tape it for your or even print a label for free. read more

The UPS Store - Shipping Centers Near Me - Delray Beach, Florida

I would not trust them with a cell phone or expensive item. Label created and never moved from their location. When asked what is going on was given a bogus story saying UPS corporate changed the tracking number. I called UPS corporate and they confirmed UPS never changes tracking numbers. When asked to provide the new tracking number by the store owner. They could not and only provided a claim number for an investigation. Lesson learned. Never walk in there again! I would urge anyone with a complaint of this store to call the UPS Customer Care number and file a complaint on the franchise store 800-789-4623 read more

Horrible customer service. I had an Amazon return and asked a simple question about the Tracking Number and the clerk literally started yelling at me. Amazon has a new thing now where the receipt the UPS store issues to the customer does not have a "1Z..." Tracking number on it. I asked if I could take a picture of the label he put on the package and the clerk started yelling at me. Go to any other UPS store but this one. There is a reason this store has so many one star reviews. They are nasty, and unprofessional. read more

The horrible unfriendly man was beyond poor customer service. I brought him a bubble mailer with my non-breakable shipment inside. He ordered me to put the mailer back with no reason. I complied. He came out of the back with a large box & wrapping material. To make a long story short, I told him no thank you & he rudely argued with me, raising his voice. It was then obvious he tried to charge me over $26.00 extra for unnecessary packing. I left & advise everyone to stay away or risk getting overcharged! read more

OUTSTANDING!!!! WOW!!! Fantastic customer service!!! Manager/owner of this store at 4891 Linton Blvd, Jean Joseph kicks ass. Fast professional, polite, quality packing job. Use this store. REWARD THIS GREAT STORE WITH YOUR BUSINESS. read more

I only go to this ups store because is close to my house.This is last time even if I have to drive farther. Owner is so rude,never happy and always makes demands. There is no masking in my town,he want let me enter with out, I understand his company requires employees to wear one but not a customer.One time he told me that he doesn't want my germs well if he wear one what is a problem? There very not accommodating and simply rude.,if you google this place they only have two stars. Never again they will have my business. No matter what they will find something to complain about. read more

The owner is very nice. However, he's rarely there. The employees should all be fired. Unfortunately, I think they are all family members. The elderly man left in charge of the store is the most cantankerous, irrationally angry person I've ever had the displeasure of doing business with. I returned an Amazon item and followed the directions by Amazon for return. The old man started screaming at me from the get-go. He wouldn't accept the package despite the fact that I followed all instructions for return. Perhaps there was a legitimate reason however, he started shouting at me immediately and was unable to articulate the reason he couldn't accept it as is. If you go to this franchise do NOT expect to be treated well read more

NEVER had an Amazon return not returned. UPS robo cop will not let you speak to a representative. Do all your returns for Amzon at Whole FOODS, plus they always have something yummy to buy and you get a discount. Also I do not live in Maryland YELP lol read more

The man that greeted me sitting down was wearing a dirty pulled etc shirt that looked very shabby. His attitude certainly matched. I asked for the least expensive way to ship. He pointed to 5$ bags to ship and then stated that it would be almost 18$ to ship to ft Meyers ! I said an expletive and he promptly repeated the expletive To me in an accent that was barely English! I won't be back! The store was dirty like the employee This place is like going to a slum and paying limo prices read more

Horrible and rude customer service ! When we called to find out about our packages we rudely were answered that he doesn't have time for us and we should come to the store to find out whether our packages is in or not and hanged up the phone ! Why ups hiring this people ?! They need to fire them 17/12/2022 12 : 02 pm read more

Horrible. Unhelpful. Other UPD stores take Amazon returns without a printed label. They simply require a photo of the label. Not so here. Must be an excuse for them to not help. What a waste of a business. read more

Naudia is one of the best employees there! She's always so helpful. We need more people like her in the working environment:)

Great UPS location, the staff is always super friendly and the line moves quickly here.

I am appalled at the treatment I received at this store today 9/6/2022. I was going to write another review but noticed there are many, many reviews and all complaints about this same man! This man is very rude, I walked in, had my hands full, and put my small pkg on the counter, I asked him if he could tape it for me, but I received no comment. He looked at me & said stand on the other side which was a giant step to my right, I obliged and asked a second time, still no answer. He scanned my phone for the Amazon return & I asked a third time, finally the other man behind the counter answered & said if you read the return it will say everything. My comment, why couldn't he answer me. The rude guy turned around and said* you walked in here didn't even say goodmorning, if you think I'm kissing your ass, FUCK YOU. * I was shocked put my hands in the air as if to surrender & said I'm not arguing, I left. First of all who does he think he is cursing at me like that, why because I'm a white woman! Second, I'm walking into his store as a customer. Why didn't he greet me with a good morning. I didn't know it was a requirement to get service by saying good morning. I am tired of his nasty self & I am not letting this go until something is done. UPS YOUR GOING TO LOSE A GOOD DEAL OF BUSINESS AT THIS LOCATION IT'S NOW RATED 2. ON GOOGLE & IF I WAS ABLE TO GIVE A REVIEW WITH ZERO STARS I WOULD. DO SOMETHING !!! I also attempted to contact UPS 800-789-4623 was on the phone on hold for 16 minuets & not one person !!! read more

The UPS Store - RUDE MAN WHO CURSES AT WOMEN! READ THE REVIEW & AVOID THIS STORE. GO TO THE ONE UP THE ROAD ON MILITARY & ATLANTIC. - Shipping Centers Near Me - Delray Beach, Florida

I was outraged at what just happened in this UPS Store. I wanted to send something to a friend and thought this would be quicker than the Post Office. Bad choice. OK, the shipping was going to be $18.98, but the clerk didn't tell me about the add-ons. First, $4.50 for a 75-cent box. OK, I didn't have a box, so they had me over a barrel. And then the tax on the box, 32 cents. AND THEN -- the guy charged me another $2.50 to drop my bag into the box! This was called "packing services." He didn't pack anything, he just dropped it into the box. AND THEN, another tax on the bag-dropping of 18 cents! Altogether, these charges added 40% to the cost. I am going to drive to the Post Office next time, for sure. And I recommend others do the same. read more

Very nasty owner at 4801 Linton Blvd, Delray Beach FL would not ship my pre-packed return, labeled box. He didnt like the way I looked. I had a similar experience less than 2 years ago help. Just like the last time, I promptly went to another UPS Store at 14545 Military Trail, Delray Beach and they cheerfully put tape on the end of the box and thanked me. The reviews of the Linton store are quite bad, also on google. Will not use this location ever. The son, however, was busy with another customer and is quite pleasant. read more

The customer service was really wonderful. Eugene helped me out with an Amazon return and was very patient doing so. Very simple gestures go along way. He made the experience pleasant. read more

This will be my second review of the UPS Store on Linton Blvd. In Delray Beach Florida, only because it got worse! My complaint had to do with the horrible way I was treated while in the store and the nasty, hurtful people who were supposed to be helping me (they did not!)- this second part is that Zi have since found out, after 3 weeks, that they NEVER SENT MY PACKAGE BACK TO AMAZON!! I have all the proof I need and am getting advice about getting the police involved. My email address is Audreylincer@aol.com should anyone care to hear more about my abominable experience. I cannot even leave one star read more

I have to say this is one of the best UPS drop offs around. Chrissy was so helpful. Since we are on vacation we didn't have a printer to print our return label, Chrissy did it for us. Our kids came and accumulated more than they came with and she helped us get it boxed up and shipped. She went above and beyond. Great personality and wonderful service!! I'd give it more stars if I could. read more

I have been a regular customer for the past 8 years. I always go there because it's a family business. The older man who works there has been so rude the past two times that I will never go back. I brought my Amazon return item back prepaid for the label $10.00 and they told me the store would tape and label box. So I brought it in opened with closed boxes inside, and even picked up a greeting card to give them something, and he was rude and said they don't pack the boxes and that it would be $3.00 to tape the box and put used paper inside to keep the totally taped smaller box from moving around. This is how you treat good customers? He needs some customer service help and more importantly how to be a nice human being. read more

Clean and covid precautions followed. The staff here are very friendly and service is efficient .

I asked if I could have a medical device delivered overnight to my daughter who needs it for diabetes and they said yes it will be delivered by 9:30 tomorrow. I found out the next morning that it wasn't delivery so I went to UPS store and told them the package wasn't delivered and that I want my money back and they were yelling at me. They said there was an attempt of delivery. They said the ups delivery man attempted delivery at 9:01am the next day and that is a lie because they have to get through a security guard and the cameras prove that there was no ups delivery man there. Also there were 4 people home and they never heard a knock at the door. The package wasn't delivered until 3 days later. I called the UPS corporate office and they said there isn't anything they could do and they decided to do an3 way call with the ups store and the supervisor at the corporate office was telling them the package wasn't delivered overnight any that I should get my money back and the UPS store manager was yelling at the supervisor over the phone and was threatening her. They are terrible people. Don't go there! read more

Unbelievable! I just left the Atlantic location because I needed to print the amazon label, after printing it & bringing my own packaging, I was told at THIS location he will charge me $1 to tape the label and packaging! So $2 for 2 labels! Never will be back here again! read more

I guess it all depends on who's working that day? Went to this location last Friday to ship a package and the person who helped me could not have been more pleasant and helpful. Price was exactly what was quoted online. Update 1-14-17: shipped another package from this location today and once again received friendly, professional service. People being helped ahead of me were observed getting the same level of service so it's not just me! read more

The owner, Joseph, is not only incompetent and unprofessional but he's corrupt as well. I caught him trying to cheat me out of $120+ for a shipment that I had repeated the week before. Identical package, days and addresses. Joseph wanted 7x the money. This practice is probably ongoing and he's being reported as we speak. AVOID THIS LOCATION. read more

My husband and I needed a note of republic for legal paperwork. When greeted by the notary he was stone faced and abrupt. Two witnesses were needed also. Yes, there were several pages that needed signatures. Half way through one of the men told us that if we had anymore paperwork needing a notary, not to bring them there. I ask you if this is the way anyone should be treated when in need of a notary? This is an expensive request as you pay for each stamp that is used to notarized. I have never experienced anything like this before, and they needn't worry. We will not return to this store for anything in the future. read more

Stopped in to return an amazon item! Showed return slip on phone and was told that I needed to print out the barcode and to use there computer would be a $5 charge! Absolutely ridiculous. Went to ups store on atl and military she told me the same thing and said the standard charge for print out would be $1.26. I happily paid! Go down the road. This place tries to extort you! read more