I always come here to print manuals and certificates for a class. Staples was busy today and Nicaya helped me and others who were in line. She was so calm, kind and helpful with everyone, including me. She went above and beyond. She made sure everything was perfect. She was patient and sweet. Thank you for all your help ! I will keep coming back here for printing etc. and I am grateful for the help today. read more

Had to visit Staples while I was on my trip, and I must say the customer service was terrible. The employee working in the Copy & Print Center clearly seemed like he didn't want to do his job--or maybe this was the most customers he's had to deal with all week, and it's only Wednesday. The printers were having issues, and instead of assisting the multiple customers who needed help, he walked around with an attitude, offered little assistance, and even helped people out of order. After speaking with a manager, I expected the situation to improve, but unfortunately the service only got worse. I waited over 30 minutes for assistance and still didn't receive the help I needed. To make matters worse, none of the employees appeared to be wearing name tags, making it impossible to identify who was assisting customers. Customer service should be a priority, especially when customers are already dealing with equipment problems. This experience at the Staples location on North Federal Highway in Lighthouse Point was extremely disappointing. read more

This Staples is located in a huge shopping plaza, so finding parking is not an issue. I sometimes forget that this is a great place to get office supplies and electronics...I usually think of Target or Best Buy for these items, but I found a good selection of AirTAG products last time I was there. The prices were good and they had a good inventory of them. The staff is not abundant, but if you look for someone, they will be happy to help. read more

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The PRINTING department is a complete joke. The employees ( George, Makala and everyone else) seems like they hate their job. NO ONE in that department is willing to help you. An embarrassment to a business ! read more

Horrible Service. walked in to get something laminated and was told come back later when they are less busy ... 1 person in copy center and maybe 1 customer being helped. The place is a joke. Don't waste your time going there. read more

One person is running the whole show. If you provide printing services why Everything must be done online and when you asked for help they are too busy because they are short staffed. Not a great service. read more

This place is horrible no customer service no one cares they should just shut this place down. The printers dont evern work read more

Staples - No printers smh !!!! - Shipping Centers Near Me - Lighthouse Point, Florida

Rece the girl thats work on the copies and prints is the best! I have been at this location many times but never recived sucha costumer friendly and hand on attetion like the one she gave me a few days ago. Very nice worker and shes great at multitasking!! read more

I ordered business cards early last week that were scheduled to be done on 12/6. When I called on 12/11, I was left on hold for over 30 mins and no one came back to the phone. I decided to go in-store the next day (12/12) to pick up the cards. When I arrived the cards had still not been made! I had to wait an extra 30 mins for the lady to remake the cards. Thankfully the lady was nice, but this is not the first time I've had problems with this Staples. I don't recommend this location and will not be back. read more

I was rather taken to read some really great reviews on this Staples store. I said to myself, how could this be? After all Staples is nothing but big box outlet store, I've been to several off them generally enduring lack a lack of customer service along with might be akin to a disorganized organization in their displays and setups. So, being in the market for a 4T backup for my computer, I decided to give it a try and I'm pleased to report that my fellow Yelpers were correct, this really is Staples store that is easily a cut above the rest. On entering I immediately noted everything was clean, no boxes littering the aisles, the customer service desk was uncluttered and all of the displays in a neat orderly form of presentation. As I wondered the aisles I was politely asked more than once if I needed assistance and when I finally began look at the various backup units was immediately approached by a sales clerk who was polite, helpful and best of all most knowledgeable about every facet of each and every backup unit they had available which proved to be most helpful to me in making my selection. So yes, I agree with the previous reviewers, this is a really great Staples and now I too am a fan of it. It really is a cut above other Staples locations which I would generally only rate Two or at best Three Stars. read more

Staples - Shipping Centers Near Me - Lighthouse Point, Florida

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Greatest retail store. Clean Friendly staff Quality Products at affordable prices Good management as service is consistently exceptional read more

This is store selling stationary products like computer paper, business cards and posters, electronic gadgets and computer and printer items. I find them quite expensive but I mainly shop here for discontinued items which are marked down as much as ninety percent and business cards. I recently made two purchases of 1000 business cards I found staff to be very professional yet friendly and very helpful. They have the best prices on business cards. $20 for a thousand in color which is more than $50 less than their leading competition. I will continue to buy here just for the items I really want...the items that are reasonably priced. May I add, my business cards came out perfect. read more

Staples - Store interior - Shipping Centers Near Me - Lighthouse Point, Florida

Poor , poor poor customer service. I stood in line no less than 20 minutes without being acknowledged. When someone finally acknowledged me, I was told I had to go to the copy machines to make my own copies. Two of the copy machines were broken. When the guy finally decided to come help me, he was not very nice. I'll be going to the UPS store from now on. read more

It's an office supply store, but the big differentiation for me is the friendliness and consistency of the staff. Selection is good and the proximity to my office is outstanding, although I'm sure that didn't go into their thought process. Prices are good and the often have specials. Ding for the absolute molasses fax machine, if you find yourself having to fax something. read more

Staples - Shipping Centers Near Me - Lighthouse Point, Florida

I had a pretty crappy experience ordering online. I ordered and got a confirmation, I called the Lauderhill Store (only place that had my item in stock) 5 times to see if I could get my system. After 2- 45 minute holds my computer was ready. I get the system and the specs I was promised was not delivered. So i called the store in lauderhill, the employee told me (the day I bought my system) it's not our problem reach out to dell!! I go into the lighthouse point location ready to return and Dan, the manager, explains everything and I leave happy and with the right product. Dan was great, he apologized, walked me through everything and was the best. He is the ONLY reason for the 5 star rating! read more

I absolutely Love This store Russell is such a great help every time I come here He acknowledges all customers even when there is a line. He is a very good asset to Staples and should be recognized for his impeccable customer service read more

Exceptional service at this store when I walked in. Quick and efficient service with honest employees. Will make this my home store for Office Supplies all the time now. read more

This location is so patient I always get shipping services here and printing and they don't charge me by every penny if I need tape or if I need a paper they're very generous and very helpful and attentive customer service means everything to me and they have it here read more

I don't know what to think. Ordered a printer and toner online which was supposed to be ready "within the hour". I showed up to the store nearly 2 hours later with my order no where to be found. An employee put me on the phone with Staples customer service. I was hung up on and I had to redial. After about 30 min of waiting around I was notified on the phone that my order was good to go but to wait 10 min for it to process. I mean it said it was "ready for pickup" online, however it wasn't. I had to go over and get the items from the shelves myself. I mean I could've just showed up to the store and buy the items, online pick up was supposed to be faster? I giving 2 stars because one employee at the front was really nice although I pretty much did all the work for them. Yeah, I don't know. lol. read more

NEVER SHOP HERE. Nice enough looking store and inventory but beware if you ever want to return anything. Nobody helpful and return policy is bogus. Received something as a gift and would not allow exchange or store credit without receipt. Kind of hard to do when something is a gift. So don't lose your receipts. People were very short and rude about it. I never review on here but this was such a bad experience I signed up just to get this out there read more

Ever since the Staples location closer to me went out of business, this one has been the one I'd go to. I've been disappointed a couple times when their website said they had something in stock in this location, but it turns out they don't have it but just didn't bother to update their inventory numbers. It's a huge bummer, as it's 20-30 minutes away. The last couple times I came, they just said their computer listed the item as in stock but they couldn't see it anywhere, and they figured it sold without updating. No solutions or suggestions for alternatives. Ended up having to leave and going to an Office Depot closer to me to get it. I used to preferentially buy supplies from Staples because I was a rewards member with them for the longest time, but as their locations keep closing down and the site doesn't accurately reflect what they actually have in stock, it's getting increasingly difficult to justify making the trips to the store without knowing I'll get what I need. read more

Had a great experience buying a new computer here. The saleswoman helped me pick out the right computer for me, and it wasn't on the shelf! It was in the back and on sale and its great. Then Lucas took my broke down dead computer and moved over every singe file for FREE! It was part of the promotion to move one set of files but he truly hooked me up. I can't say enough, the team was great, friendly and wicked knowledgeable. I'll be back again and again. read more

Great service , went in to get a menu laminated and customer service was great they even let me in and it was 3 min left to close thy still took care of me. read more

These people are so helpless. three people behind the printer counter and I stood for an hour and half to be told they couldn't do the job. I don't think they are malicious, but really mentally slow. They may have been doing the best they could, but it was pretty sad, slow and stupid. read more

I don't regularly buy office supply items but I find their prices to be higher then expected for even the most basic items. I have found the Copy/Print employees to be very helpful @ pointing me in the right direction. I usually have to go to them because there is never any sales floor employees, which is strange. The customer service counter is also always abandoned w/ a sign directing you to Copy/Print. Are they really that understaffed all the time? read more

Always there to serve my last minute office supply requirements. I shop more online, but from time to time a trip to the store is worth the time and effort. read more

Clean looking front store, but bathrooms are repulsive and toilets were covered in poop splatter, there was no soap, no paper towels, no toilet paper, and dead bugs on the sink. Yuck. read more

I love going to this Staples for my business needs. They always go out of there way to be helpful and make doing business there a pleasure. I have been there when Russell was working in the printing/copy department and he went above and beyond to be helpful. I've also worked with Jason in the Computer dept and he was also helpful & knowledgeable. read more

I ordered an office chair from staples online. They promised to deliver in 2 days. 3 days later I called and was told it would be next week. I canceled the order and 2 weeks later I am still waiting to have my credit card charges returned. They just can't get it together. read more