Nihil went above and beyond helping me ship an oversized package. She even printed the shipping label I emailed to her because it was the less expensive option, which I greatly appreciated. She was running the store by herself and somehow managed multiple customers while staying calm the entire time. Great customer service like this is why this is my favorite UPS store. read more

Amazing customer service experience from the staff and a special shout out to Evelyn! She has been so helpful and pleasant while assisting me with many tasks during my move to the Sunshine State. The location also provides Notary Services. I've used many services at this location from shipping, printing, copying and receiving deliveries and everything has been handled so carefully and professionally. Thank you so much for such a pleasant experience always! read more

Rude staff. Very slow service. Long lines with only one employee working. Instead of helping customers, employees make negative comments about them after they leave. Very unprofessional. Overpriced. I do not recommend this location. read more

This place scam people. I tired to send package 26 lbs to my home in New York. Shipping tripod some batteries for video shoot i had. Cost me 70.00 to ship from new york to my shooting location in Delray. I finished my shoot and was sending my job back. An Indian sales person said that it will cost me fastest shipping 800.00 ! Then lowest 500.00 i screamed at him how can you chatge for 25lbs box that price was more than the round trip ticket to Florida. I went back home used PayPal ship now cost me 39.00 to ship after measurements weight. Pleae avid this store they are in the business ro rip unknowing customers. 500 to 800 price quote and just getting the label yourself. I wouldnt trust this place with printing any labels. Save yourself from getting ripped off. read more

Please do yourself a favor and drive a little further to Jog & Lake Ida's UPS Store. I arrived in the pouring rain to be greeted by an employee at the door at 6:17 PM telling me the store is closed. I asked what time do you close? Answer: 6:30 PM. This store obviously does NOT know how to tell time and does NOT want customers. If I could give negative stars I would. read more

Excellent service! Best value! Niveditha makes it a joy to use this store. She's thorough, and offers the best solutions to all of my shipping needs. It's as if my packages were her own - that's the attention she gives to them. This store can get busy at times - it's because they're just that good! But "Nive", and the others, never get rattled. They're real pros. This UPS is best! read more

The UPS store 0022 in the Sprouts shopping center is top notch. The manager ,Tina , goes above and beyond to help with your shipment. She is super friendly and very efficient. read more

Always great service, my UPS store of choice. Even went there for my passport photos

I have been doing business with this UPS location for the past 10+ years. All /most of the people who work here try to do the best they can to help me out with ALL of my mail related problems. read more

I am always welcomed in and treated so kindly by Evelyn and Kavita. They are competent and fast, Friendly and knowledgeable. They have always made me want to come back to their store. What an amazing job Evelyn and Kavita have done to keep me only coming to their store!! Thank you!! read more

Came today to print some business cards. I was hoping they did because they have a GREAT panel that says We print BUSINESS CARDS... yeah right, I mean if you dont just put that down and put something in the door so we clients can now that. Just dont let us wait there like idiots.. time is gold and when I waste my time is ridiculous. You should instead of putting we print, say and be polite Sorry we print but only papers.. Super small, store. Customer service just horrible, like you were looking at a zombie, doesn't even tells you how to figure out. Nope they rather tell you other store... lol Ac was hot, not even turned on.. , I mean ups is just a middle guy that is just there standing so you can get your amazon things back.. is just worthless for anything else.. read more

The UPS Store - Entrance of hell ups? (Do not go in there , run for your life before doing it) - Printing Services Near Me - Delray Beach, Florida

Good enough. Staff was very friendly in an "I really don't want to be here" kind of way, but who can blame them? It was a beautiful day outside and who wants to be stuck indoors, waiting for a Coronavirus infection? Service was slightly slow, but not awful. I wasn't cursing anyone under my breath, so that's a plus. The staff wore masks, but the FNG's (you can Google that) face mask was pulled down below his nose, and THAT was very much NOT appreciated. If you add all these things up, what do they equal? A three-star rating, of course! read more

This has got to be the worst UPS location in south FL. Multiple times do I go and always an issue. Not only could they not scan my packages and told me there is nothing they can do but also did not help two people in front of me. Terrible attitude and makes it seem like it's too expensive that it doesn't make sense and the customer should go else where. Whoever is in charge on this location your employees are losing you ton of money by rejecting customers. From someone currently in management to your management you need to clean house and re hire. read more

The UPS Store - Printing Services Near Me - Delray Beach, Florida

Horrible customer service. There is a manager that is a " can't do person ". Giving us all sort of problems she could really solve. For example, she asked to put my return in a box and my package came in a plastic bag. Refused to help me. I also saw another lady that her label was a bit blurry and she could not enter the return number or tried to help her reading the one label she had on her phone. The manager 's attitude is so horrible, everyone left. read more

They either need more staff or faster people. They have one old man named jack who is super nice, not only is he wrapping everyone's packages to ship but he's also checking people out. The older women who worked with him her name started with an E was terrible. She only do one thing at a time at a very slow rate. Second time coming into this store and I don't know why I put my self through this miserable experience. I tell them I have an account and he flat out tells me that their systems don't work with accounts which absolutely makes no sense because aren't all UPS stores have the same database why would yours work any different?? I feel like because unfortunately of their old age they are computer illiterate. The whole point of me having an account is to save time, if I have to write out all the information each time whats the point of having an account?!? read more

Wouldn't take my poshmark packages despite me taking them to ups stores for years. Not helpful , save your time and just go elsewhere.

Came to pickup package the lady was very rude. . Also had he 12 year old daughter or whatever working behind the counter. Obviously not legal. read more

I only come here because it's close and convenient. You folks obviously don't enjoy your job and you make us customers feel it too. You thrive on making customers feel like idiots. Retire already please. Also, if you're thinking of having them print resumes or anything personal, just know that the computer they use is right in the area where people stand in line. Guy got up to wait on customers, didn't close the document which we could see over his shoulder anyway, but the resume was really out in the open once he got up. No privacy at all. read more

Rude people very poor customer service the good thing is there's many other locations to go to I advise you avoid this place like the plague they are just unprofessional and rude enough said read more

The UPS Store - Printing Services Near Me - Delray Beach, Florida

Last week I was told from the employee "if I have to wear a mask, you have to wear one as well." The city of Delray Beach lifted the requirements for face masks 2 weeks ago but they didn't care- was told to leave! Will not give them any more of my business! read more

Came to drop off a shipment but they are not available during reasonal business hours. I would not recommend this location I will continue my business with the UPS of delray on federal read more

I felt this UPS store would not resolve my issue in its entirety but, now after speaking to a Manager, Jack, I am compelled to say he was very accommodating and took the time to hear my complaint and take appropriate action. Jack treated me with respect and that does mean alot to me. After all, customer service skills are important to run a successful business. I would continue to go to this store for future shipping. read more

Terrible customer service. The lady at the desk was rude regarding tapping a package instead of simply asking me to tape the box she made comments under her breath. Your job is not that hard and you are being paid to assist customers in which these customers keep you employed. Happy holidays hopefully she was just having a bad day and doesn't treat everyone like this read more

This will be my second review of this business, simply because things only got worse since my first one! The people who worked there were rude, unhelpful, and complained that I was taking too long (I was looking up things that they refused to do!). They kept telling me that it was not their job to send merchandise back to Amazon, which is simply not true. I found out yesterday that they NEVER SENT OUT MY BOX AFTER 3 WEEKS! They still have it! I think it was out of spite because they made it clear they did not like me, and made me stand there WITH MY WALKER FOR OVER AN HOUR, TAKING OTHER CUSTOMERS WHILE IGNORING ME! They allowed other customers to berate me because it took so long! They threatened to throw me out of their store! Evil, nasty, untrained people working there who upset me so much....and, they still have my merchandise!! Maybe I should go in with the police but I never want to see their "worst customer service in my long lifetime" faces again. I lost out on my Amazon refund because of them too! read more

Store employees treated their patrons horribly. One of the employees kept removing her mask to talk to an elderly woman. The woman was right next to her and they were not separated by the plastic shield. I was on line and said to the employee that she shouldn't lower her mask as she could infect the elderly woman. The other store employee started screaming at me and told me I should leave if I didn't like it. I took my package and went to another UPS store down the street. I was horrified when the other employee was screaming and got red in the face from being so angry. I was just trying to prevent this elderly woman from getting sick. There was another man in the store without a mask and the employees didn't care. Masks should be worn indoors at all UPS stores. It was required at the other one I went to. read more

Too bad you can't give ZERO stars. There was a customer without a mask on at the counter for 5 minutes. One of the employees kept lower her mask to talk to a elderly customer about a foot from her face. When I mentioned how dangerous both of these activities were the manager lowered her mask and yelled at me, that the employee had to keep lowering her mask because the elderly customer was hard of hearing. As opposed to simply speaking louder with the mask on. No mention of the other maskless customer. No signs requesting masks for all customers. Dimly lit. Insufficient amount of waiting area between front door and counter for more than 2 people. People on line behind me were also commenting about both behaviors and how dangerous the store seemed. The manager yelled at me to leave because I had raised a health concern about how dangerous this store is. I said I'd rather be alive and leave than stay another minute in her death trap with such a dangerous minded pair of employees. I went to the UPS store 3 miles away on Atlantic. This store is Hell. That store was heaven. Avoid this UPS store at all costs, if you want to live beyond the Covid pandemic. read more

Guess I should've gone to Office Depot before I went here customer service at the store is always been terrible I have been coming to this one for years and every single time there's some sort of issue if I checked yelp and seen all the one star reviews I would've known. I walked here from my house which is almost a mile away with two items to return for Amazon which they said do not package because UPS would package and label I get there the lady has to sell me a box and when I explain to her what Amazon said she said sorry not my problem so I Ask her to just give me the label because I have boxes at home and I would go home box and label it and drop it off at a different time she said she couldn't do that because she didn't know if I would put them in the box which is the most ridiculous thing in the world because how else would I get my return if I didn't put the items in the box so I went home and boxed it came back and they still don't know What I put in the box so what was the difference other than to piss a customer off this is the last time I will use the store ever read more

Took my drop off package like a champ. Fast service and great customer service.