1. The UPS Store

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    Columbia, MD

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    The UPS Store

    4.1 (18 reviews)
    Closed • 8:00 am - 6:30 pm
    Updated 1 month ago

    Services - The UPS Store

    Shipping centers

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    2 years ago

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    Local

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    5 years ago

    Helpful 4
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    2
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    2 years ago

    Business owner information

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    Local

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    Photo of Kamal K.
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    4 years ago

    I came here and let me just say the staff and customer service is exceptional. They know their stuff and move the line quickly

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    Photo of K S.
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    2 years ago

    I've used this location for years. The store is always clean! Service is great and the people are friendly.

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    Local

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    9 years ago

    Helpful 1
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    8 years ago

    Helpful 1
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    9 years ago

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    6 years ago

    Helpful 1
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    6 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    7 years ago

    Best UPS store ever. Fast. Professional. I wish they were all this good. Highly recommend over any other one in the area.

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    Photo of Kim P.
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    9 years ago

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    7 years ago

    This is the most friendly, and helpful UPS store I have used in the area. Fast in and out. Always willing to help

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    9 years ago

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    9 years ago

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    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “I wasn't able to drop off a return to Amazon from the UPS store near me, and decided to go to the one near my job.”

    Mentioned in 3 reviews

    Read more highlights

    United States Postal Service

    United States Postal Service

    (60 reviews)

    The sewer of the ghetto…read more Let me first highlight as to not mislead. I was here last week and the staff was great, there was a white heavy set guy with a limp, a black woman who reminded me of the principal on Abbott Elementary and a young girl that reminded me of the rapper.. lil mama. They were helpful & pleasant to the customers. They spoke with a respectful, pleasant customer service tone. Eye contact, smiling. Lovely... it was lovely. Ok now fast forward to this Saturday. There was a heavy set black woman with short hair and a Muslim woman. I left there thinking... this is Mawndawmin behavior but then again, it wasn't. They were worse than that. They both were loud & unpleasant. No smile, no eye contact. Harsh tones, Bullied the customers. Rude... just blatantly rude. To everyone. Any redirection (no, not help,,, redirection was done in a way to humiliate the customer). Their lack of civility to literally everyone was honestly atrocious. People just casually walking through the door to mail a package, not knowing they have entered a lion's den of buffoonery and are about to be their next victim to demean & embarrass loudly/publicly for no justified reason. This is very much their behavior as I observed them behave this way with at least unsuspecting 10 customers. One lady walked out saying loudly (yet sarcastically) this place has GREAT customer service. The heavier one tried to argue with me when I explained to her why people were still arriving after 4p. I had to tell her "you will NOT argue with me". She was so ignorant & defensive that she wouldn't even accept the explanation of why they were still arriving. I honestly wanted to scream shut up and put on your listening cap! In hospitality, when a worker can work but are uncouth or aesthetically not well received, they are placed in the back of the house so no one sees them & they work mostly solo. I'd suggest that would be the best option here for these two, The lobby was under stocked and many cubby holes missing envelopes & shippers. The only tape available is tape they don't want you to use. They use to offer a plain shopping tape. It's as if they take no pride in their chosen career or the state of the post office. Whomever is managing this location, needs to be reassessed because service of this low life level is unacceptable everywhere & to everyone. Sadly, this is the post office on my area. I pray that both of these women were replacements. Life is hard enough and the last thing anyone needs is to be abused by postal workers who are paid directly through the customers hard work.

    Rude, unprofessional, agressive 'supervisor' (?)…read more Not the first time someone pretends to be a manager, so will leave some room for doubt if there is an actual one. Not like many of us need to use a postal office anymore, but if you think you do (as did I) avoid this one at all costs. Maybe it will ultimately run out of business, since no one seems to care. Not Anthony for sure. I would blame the full moon, but I'm convinced these are just characteristically miserable, rude people who happen to have the privilege of working at a USPS facility (yes, work is a privilege these days).

    Staples

    Staples

    (34 reviews)

    3.21.25 I came to…read morethe store today for a TSA enrollment appointment. As you enter the store, it is at the tech support center counter to your right. The appointment started on time and only took five minutes to get my fingerprints and my photo taken. Aside from TSA enrollment, they also do passport photos. Other services provided at this location are: UPS shipping & drop off, tech services, recycling services, and printing services (copies, posters, business cards). I've purchased office supplies from here on occasion mostly for ink cartridges. I love all the services they provide and the added bonus is that they are only five minutes away from my house.

    It's no wonder this store has an sverage of 2 stars out of five. I would leave a minus grade if I…read morecould. I visited this Staples location in Columbia, Marland this evening. The store's website says that they close at 9:00pm on Saturdays. Today is a Saturday. Isaiah, the employee whose face is completely covered over by big orange dreads, approached me and informed me that the store closes at 8:00 on weekends. The time was 7:59. I was looking for a certain kind of manila folder that I had purchased at Staples many times. Makayla (sp?) the young mouthy manager, dragged her feet when I asked her to show me where the item was located. Apparently, corporate no longer fully stocks this failing store. The semi-stocked shelves tell the tale. I asked Isaiah to show me where a certain brand of markers could be found. He didn't want to. "You know your stock, I don't, I said to him. "I don't know the stock," he replied, nonchalantly. "You work here. You should know the stock," I told him. He clearly would much prefer being elsewhere. I grabbed a package of 24-pound copy paper. At check-out I tried using two of my debit cards, multiple times. Apparently the system was down and the cashier did not know it. I gave the guy cash to pay for my purchase. What a terrible experience I have shopped at that store for decades. I will never be back. I need to know the name and direct phone number of the regional manager.

    The UPS Store - shipping_centers - Updated October 2026

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