3.21.25 I came to…read morethe store today for a TSA enrollment appointment. As you enter the store, it is at the tech support center counter to your right. The appointment started on time and only took five minutes to get my fingerprints and my photo taken. Aside from TSA enrollment, they also do passport photos. Other services provided at this location are: UPS shipping & drop off, tech services, recycling services, and printing services (copies, posters, business cards). I've purchased office supplies from here on occasion mostly for ink cartridges. I love all the services they provide and the added bonus is that they are only five minutes away from my house.

Discriminatory, Embarrassing, and Unprofessional Treatment on 1/11/26 - Columbia, MD Location…read more I am writing on behalf of my sister, who was treated in a discriminatory, dismissive, and humiliating manner by a supervisor named Tracy at the Staples location in Columbia, MD this afternoon. My sister is currently living out of a hospital as her young daughter is recovering from a stroke. She is working remotely under extreme emotional and physical stress, which is why she used Instacart to purchase a printer. When she went into the store to return the printer and purchase another one, Tracy told her, "I don't trust Instacart" before my sister even had the opportunity to pull up her receipt in the app. She also indicated she didn't know the policy. This statement was inappropriate, unprofessional, and made in a public setting, causing my sister to feel embarrassed, judged, and singled out. It tarnished her dignity as a customer and as an individual and caused her additional anxiety and emotional distress during an already devastating time. This is not the first negative interaction she has had with this same supervisor, and she strongly believes there is a pattern of discriminatory treatment. I later spoke directly with Tracy by phone, and she confirmed that she made the statement about not trusting Instacart. During that call, she was rude, defensive, and became aggressive in tone when I expressed my concern about how my sister was treated. Customers should never be made to feel distrusted, disrespected, or publicly embarrassed. Staples leadership should take this matter very seriously.

The sewer of the ghetto…read more Let me first highlight as to not mislead. I was here last week and the staff was great, there was a white heavy set guy with a limp, a black woman who reminded me of the principal on Abbott Elementary and a young girl that reminded me of the rapper.. lil mama. They were helpful & pleasant to the customers. They spoke with a respectful, pleasant customer service tone. Eye contact, smiling. Lovely... it was lovely. Ok now fast forward to this Saturday. There was a heavy set black woman with short hair and a Muslim woman. I left there thinking... this is Mawndawmin behavior but then again, it wasn't. They were worse than that. They both were loud & unpleasant. No smile, no eye contact. Harsh tones, Bullied the customers. Rude... just blatantly rude. To everyone. Any redirection (no, not help,,, redirection was done in a way to humiliate the customer). Their lack of civility to literally everyone was honestly atrocious. People just casually walking through the door to mail a package, not knowing they have entered a lion's den of buffoonery and are about to be their next victim to demean & embarrass loudly/publicly for no justified reason. This is very much their behavior as I observed them behave this way with at least unsuspecting 10 customers. One lady walked out saying loudly (yet sarcastically) this place has GREAT customer service. The heavier one tried to argue with me when I explained to her why people were still arriving after 4p. I had to tell her "you will NOT argue with me". She was so ignorant & defensive that she wouldn't even accept the explanation of why they were still arriving. I honestly wanted to scream shut up and put on your listening cap! In hospitality, when a worker can work but are uncouth or aesthetically not well received, they are placed in the back of the house so no one sees them & they work mostly solo. I'd suggest that would be the best option here for these two, The lobby was under stocked and many cubby holes missing envelopes & shippers. The only tape available is tape they don't want you to use. They use to offer a plain shopping tape. It's as if they take no pride in their chosen career or the state of the post office. Whomever is managing this location, needs to be reassessed because service of this low life level is unacceptable everywhere & to everyone. Sadly, this is the post office on my area. I pray that both of these women were replacements. Life is hard enough and the last thing anyone needs is to be abused by postal workers who are paid directly through the customers hard work.

Rude, unprofessional, agressive 'supervisor' (?)…read more Not the first time someone pretends to be a manager, so will leave some room for doubt if there is an actual one. Not like many of us need to use a postal office anymore, but if you think you do (as did I) avoid this one at all costs. Maybe it will ultimately run out of business, since no one seems to care. Not Anthony for sure. I would blame the full moon, but I'm convinced these are just characteristically miserable, rude people who happen to have the privilege of working at a USPS facility (yes, work is a privilege these days).

Great service, friendly, perfect location off RT 40. We ordered fliers for our business. They are…read morefast and fairly priced.

Courteous, convenient and professional service. I used them for notarizing a document, and it was…read morean easy process. d

I have used parcel express services countless times. It is a one stop shop for all of your postal…read moreneeds. I had shipped some precious cargo to my family in Buffalo, NY and left in a hurry. A few days later they sent me a text including my tracking information that is critical during these tough times. Parcel express will always get my business here on out.

Been calling and phone in busy mode ? 532pm. Dec 27, 2019....merry christmas. Says they are open.read more

I had a good experience at this location. After a very short wait in line, I was in and out within…read moreabout five minutes. The assistant manager assisted me with the process very quickly. I would definitely return to this location for my shipping needs. The store also appeared very organized.

Horrible management, would not accept a package because of how it was wrapped even though I have…read morebeen shipping this way for 10 years and told me to take to another location which I did and was accepted

Died suddenly. It was a fairly decent operation, other than being expensive. I sent them a check…read morein payment. Instead of opening the mail directed to a business, which has been a custom in the US for maybe 250 years, they just put it aside. And then they were gone. I assume that the owner(s) of the real estate named an unrealistic figure for renewal of the lease.

excellent support，professional service, thanks Andres！ You…read moremade my day! This store is my better choice!

Rondell, is amazing! I value customer service and he was most pleasant, helpful and professional…read more We had passport photos taken along with being assisted with printing out the application to complete the request. I was pleased with the pricing as well. Thank you Rondell @Fedex near Columbia Mall.

Best FedEx in the area. The team has been super helpful to me for years from everything to music to…read morepackages to art. Recently a staff member encouraged me to make cards of my paintings and what a great idea! Highly recommend them.

Zero sense of urgency or respect for the people standing in line. One of the workers spent at least…read more 10 mins wiping down her workstation. Ĺ

I am a property owner and recently had a very frustrating experience with the Oak Hall Post Office…read morerelated to a mailbox lock change. After a long-term tenant moved out of my legal two-unit duplex, I went to this location, paid the required $40 fee, completed the form as instructed, and provided proof of ownership. I was clear that I did not know the mailbox number because I have never lived at the property, and I was told this was not a problem and that staff would identify the correct mailbox. Unfortunately, USPS changed the wrong mailbox, preventing a long-term tenant in the other unit from accessing mail. I returned the incorrect keys immediately the same day the error was discovered. Despite this being a USPS mistake, I made multiple weekly visits over several weeks and received conflicting information each time, including being told at one point that the locksmith had never even been notified. Most concerning, I was later told I would need to pay an additional $40 fee to correct an error that was not mine. During my most recent visit, I was also told--incorrectly--that the mailbox keys had already been given to the owner (I am the owner and had not received them), and the interaction escalated unnecessarily instead of being calmly resolved. As a result, two households were without mail for weeks, which is unacceptable, especially during the holiday season. This situation reflects serious breakdowns in communication, accountability, and customer service. I hope management reviews internal procedures so future customers are not put in a similar position.

First time customer. I was very impressed with the extremely clean washer and dryer's the entire…read morelaundromat was clean and orderly. The employee assisted me with the washing machine she was very nice. What a nice place!! Washing machine is $6.00 and dryer is .50¢ every ten minutes. Total was $7.00 one full load took about 45 minutes total. I definitely recommend KINGS LAUNDROMAT location: Columbia Junction Center Washington Boulevard Route 1 Jessup, Maryland behind the Popeyes restaurant. Hours are 6:00 AM to 2:00 AM Monday through Saturday. Sunday 6:00 AM to 10:00 PM machines take quarters and credit cards.

Great laundromat. The brand new machines take cash or card. They have several sizes of machines…read more Two or three TVs on with news channels. If you sit on the couch near the back, you can hear the soft music playing. I wish the laundry folding tables were larger, that's my only complaint.

This place has everything you need for shipping something anywhere. The staff are pleasant and…read morepatient to customers that treat them decently. I recently returned a rather expensive motorcycle jacket. The woman at the counter packed it nicely and included the return paper as requested in the package. Packing was in a box but they really didn't have the plastic bag things like Amazon uses as an option. It was a leather jacket exchanged for size. Packing and checkout went smoothly and I was out in 20 minutes including the line ahead of me.

Just an FYI if you have UPS my choice and your package says it's ready for pick up, it's probably…read morenot. Came in an hour and a half after I got an email saying my package is ready for pick. Guy told me I have to come back in "a couple hours" because they "haven't processed the packages" so why am I getting an email that it's ready for pick up?!?! And gave no time frame, just a couple hours like I have nothing to do but wait for you to decide to give me my package. Insanity!!! Have your stuff shipped to a better run store. This ain't it.