In and out quick and easy! Greeted as I entered paired with a smile was a great sign. I came to drop off a prepaid delivery and he expertly handled the package after a brief wait as he helped a young mother. It was early on a Tuesday morning. read more

Immediate attention. Friendly staff who greeted me in a courteous fashion. Quick in and out experience. I appreciate the self check equipment that reduces the time spent in line. read more

If I could leave zero stars I would. The lady working today was so rude and the worst part is, I don't think she realized. The majority of her customers were ethnic, and she was being rude to every single one of them!! I went to buy a 14 x 14 box after already sending off another one for a different location yesterday and she charged me $11.92 while they only charged me $6.48 for the same damn box! They're stealing from their customers by overcharging, and also steal their energy by being really rude so definitely check out another location before you come here. read more

The lady that was there was extremely rude. I had a lot of Amazon returns which made her very impatient. She was going through my orders on my phone telling me how to pull up the returns. I think I know how to make an Amazon return. She didn't want to wait for me to match the QR code to the item. It was embarrassing. I told her I would go elsewhere. Worst thing is she scanned the wrong QR code for one of my items and kept something that was incorrect. Now I have to call Amazon and deal with that. I ended up going a bit out of my way to go to the Wilde Lake Columbia location and had a very pleasant experience, as per usual. I am still in shock at how awful this woman was. read more

This is the go to spot for my Amazon returns. It's super convenient and right around the corner from where I work. I have never had to wait longer than and few minutes and on most occasions I don't wait at all. There is usually plenty of parking in the lot. I will use them for any other returns I have in the future as well as if I need to ship anything out. Staff there are always friendly and helpful. read more

The UPS Store - Printing Services Near Me - Columbia, Maryland

Always kind, efficient, and helpful. I would rather drive a bit further to this location, than use the one next to my house. Excellent customer service! read more

Open on Sundays! Friendly and have carts available for the customers. That was a great plus because if u have heavy items u need some help lifting to get it in store. read more

Oh my goodness! I needed to return an item to Amazon and I happened to be in Columbia and I came across this UPS store! Great service and extremely fast! read more

I needed to get a few papers notarized. I haven't had any luck finding a UPS store that offers this service until I stumbled upon this location. They charge at a affordable price at $4 per stamp. At the moment, they offer notary from 12pm-3pm (Monday to Saturday I believe). The staff were very attentive and friendly. I definitely recommend this UPS store location. read more

The people who work here are super friendly and efficient. When there is a line, I'm never in it for more than a few minutes. Other than the obvious shipping and packaging needs, they also offer notary services and document finishing services as well! read more

We started renting a unit from this location after package thefts in our neighborhood got out of control. Just about every person who has worked there since we began renting, in 2017, has been polite, friendly, efficient, and brilliant. We love the staff like extended family. It's a shame I have to pay for peace of mind when we order from Amazon and other places, but this UPS Store location makes it wonderful. read more

I use this UPS Store frequently probably once a week and they have to be some of the most pleasant people I've encountered. Although I do mostly drop offs and Amazon returns they are so efficiently and friendly. I always choose them rather than going to any other location because of their friendliness. It makes you feel good to know that there are still businesses who believes in great Customer service. read more

I usually come to this store to send out packages. The woman who I encountered today was incredibly rude. She repeatedly screamed yes ma'am and wanted to charge me $63 for a package going to NY because she couldn't guaraBree would deliver this week. Terrible customer service. read more

Don't even go here the one lady I guess she is the manager of the store is rude. I had UPS deliver my package to this UPS store as I have done before. This time I go to pick up my package and they are charging me $5.00 to pick it up. read more

I've generally had pleasant experiences at this store, but was surprised on a visit last Saturday. I had to take some printouts of a document and had brought along the soft version of the document in a USB drive. At the store I was asked to use the common desktop to connect the USB drive and print out as required. I went ahead as instructed. But at billing I was charged an additional $3 for using the desktop. Now, I know the charges for the desktop is indicated on the screen however since I was only using the same for print purposes (also, as instructed by the staff) I had not realized this would be a "hidden" charge too. On inquiry, I was told that there is no way for them to print out a document from the USB drive without using the desktop and for using the same, I will be billed. Talk about a catch-22 situation :) read more

Very nice staff. No make that EXCEPTIONALLY nice, competent, and friendly. I wish every clerk at every store could be like them. Really. :)

My boyfriend and I went to this ups location to ship his laptop to California for hard drive repair. We had packaged the laptop in an appropriate sized box with air pads surrounding the top and bottom. When we arrived at this UPS store an older gentleman insisted we did not package the laptop well enough. We were charged $40 for him to repackage it and he insured it would be much safer with his packaging. Well, the computer arrived in California today DENTED and DAMAGED. The computer company showed pictures to us that indicated the shipping box was intact which means the damage to the laptop occurred after we turned it over to the UPS store employees. Do NOT use this location as it is clear they have no regard for people's personal possessionsz read more

Have had a business box here for several years. The staff know me, and always bend over backwards to be accommodating, esp Belle. The price I pay for a box has been a great investment. read more

Been here twice in the last week to drop off returns from amazon prime. Everyone here is super friendly and efficient. It took me less than a minute to get my packages scanned and get a receipt. All with good conversation and excellent service. It's also nice because it's conveniently located in a shopping center with Baskin Robbins, Giant, Subway, Royal Farms, etc. so you can grab some food or ice cream like I did on the way home! I will be back again if I ever need to ship or drop off! read more

I've had the privilege to be assisted by an employee named DJ for the second time around. I was in a rush during both of those days and he assisted me quickly yet efficiently while providing me with accurate details. All in all, great experience with DJ. I would highly recommend this location. read more

I have used this store for packing and shipping services as well as for simple UPS drop-off service. The people have always been friendly and very helpful. Because of their friendly and helpful service I have at times gone out of my way to go by this store instead of trying a new or more convenient location. I believe in 'rewarding' good customer service whether by good review or continuing to take my business to them. read more

My work Laptop needed to be mailed back to my office to be repaired. The clerk wanted $36 to package the Laptop (not ship). I took it to another UPS shipper, and they charged me $8 to box and package it. read more

When I called the day before to make sure there was going to be Notary available I was told there would be until 3p. When I called before heading over, I was informed that the Notary had left early for the day. Either you offer the service or you don't. Will not be thinking about your store when I need shipping or other services in the future. Also reflects badly on UPS stores overall as far as I am concerned. read more

I have been here multiple times and used their shipping, fax, and notary services. I go out of my way to come to this UPS store because of the high quality and super fast service. Most importantly, everyone who works here is very friendly and super helpful. I always leave with a smile. read more

Awesome service I was able to send a package with a forever stamp and came in with a chance to make money on me and they were honest and helpful read more

This is one of the worst UPS stores I've been to. They want to charge you for every little thing and if they can they will try to sell you items you don't require or want without telling you first. When something goes wrong, they blame it on the system or server. They are the UPS experts and yet they don't know what's happening half the time. Same thing with the notary, he had no idea what to do and I've never met someone that doesn't no how to sign or where to sign. Customer service is poor. The boxes are also very expensive compared to other stores. I do not recommend, find another store. read more

I had a last minute emergency - a set of documents that had to be notarized and make the evening drop off. From my panicked call to the store, where the clerk said he would wait for me, to the patience he exhibited dealing with me and my 86-year old father (hence the emergency), the customer service was first class. I would make a special trip to come to this store and deal with these nice folks! read more

If you want to pay DOUBLE what it will cost to ship something via the post office after you have already packed it and labeled it this is your place. I was charged $11 for something I could have fit in a $5.50 USPS box or envelope. Never going back. read more

Great store! Ask for help from a guy named Steve. He's super friendly and helpful! One of the best UPS employees I've seen

I called early afternoon on April 11th to make sure that a notary would be on site at 5.30pm. The associate on the phone told me that someone would be onsite. I got to the store at 5.10 and was told that the notary left at 4.30pm. There was a time sensitive document that I needed to get notarized and sent to my father by Monday. It's frustrating to be given incorrect information by an employee in the store. If you advertise a service, then do it. If not, then don't advertise the service on your door. If the service is only offered during certain hours of the day, then educate your employees on how to respond to prospective customers. read more