This UPS store is the best in Chandler! Why? Every person who works there is friendly, welcoming, competent, respectful, and always gives excellent customer service! Thank you for all you do every day with such kindness, patience, and care for all! Patty L. read more

There were 2 awesome humans working when I stopped in, to seek help with my printing needs. These 2 humans deserve a paid vacation with time off! One was a seasoned Lady and the other was a youthful fella! Both humans were fantastic!!! I didn't get their names because we were so busy chatting it up as they were helping with printing. I've stopped in here before, but didn't really have a good experience but this time customer service was amazing!!! Kuddos to these 2!!! Please give them raises for having the best customer service ever!!! Receiving a fax, and printing cost isn't as bad as I thought it would be...I needed a color copy of something emailed over. I spent less than $2.50 for the email to be sent here, them to print it and to do it in color! Granted it is alot for 1 copy but I was in and out, in which, that in itself, was worth it!!! Out of the way location however, I was in the area visiting someone so it was the prefect location, as far as, timing goes! Thanks guys for all of your help, the recommendations and supportive feed back! Yall ROCK!!! read more

Not very friendly here, but it's a clean location. I was picking up food at the Panda Express next door or else I wouldn't have driven all the way down here. Service seemed overwhelmed and not as seamless as the Queen Creek & Power location I frequent. read more

The UPS Store - Shipping Centers Near Me - Chandler, Arizona

I was surprised when I saw the rating and the bad reviews but in looking more closely all of those are over 4 yeas old. We live in the neighborhood and stop here at least once a week. The lines are always short and they are super friendly and helpful. We have NEVER had one rude or dismissive employee. We have had them print, scan, mail packages... all with no issues. The price for printing may be a bit high but still better than buying a printer and all of the supplies for the few times we need that service read more

Picked up my dry cleaning. Conveniently next door is this place. Had a Government form that needed to be faxed. Greeted as I walked in, and immediately helped by friendly young lady. Filled out the cover sheet, faxed, paid, left with receipt. Flawless execution of a chore. read more

The UPS Store #1320 The ladies at this store were so friendly and helpful! Will definitely be coming back for all my copy and shipping needs read more

The people are nice and knowledgeable. However, they wanted to charge me $3 to print a label! $3 for a piece of paper. That's ridiculous.

I brought a package to the store early Mon morning, to be shipped to my mom for Mother's Day. They said it would go UPS and be delivered Thu. After she didn't receive it, we discovered that it didn't even leave the store until Wed, went USPS and got to my mom late. Totally not ok. read more

I use UPS to send sports cards and boxes and they are super helpful with packing and breaking down the boxes to fit each package. Paul, Lonny and Miranda have been great! read more

I've gone there four times now, each time the manager/owner who is a man has been extremely rude. The first few times were at Christmas and I chalked it up to stress of the holidays. Went in last week, and still the customer service was deplorable. I witnessed his brusk manners to a older lady who was confused about the mailing process. It was sad and pitiful. There are other options close. American self storage and mail 12220 East Riggs Road # 107, Chandler, AZ 85249. There is also a post office in Ironwood neighborhood 123 W Chandler Heights Rd, Chandler, AZ 85248. Stay away from this jerk! read more

My local UPS store in Chandler has the absolute best employees! They are helpful, friendly, and super efficient; even during the holiday rush. I have used just about every service they offer, and have never been disappointed. I'm elderly and not very tech savvy but thanks to Enzi, Luciano, Amanda, and Jocelyn, I'm able to compete every task with their kind assistance. This store is our "go to" and should be yours too! read more

I've complained so many times about the rude gentlemen that works there. Well my daughter just came out and said he was very rude to her as well. This is not one occasion. He is rude all the time. I will start going to Gilbert and chandler heights location. The manager does nothing about this situation. UPDATE: went in there again both Paul and Lonnie (who was ridiculous to us) are so rude. They grab packages out of peoples hands, make sigh sounds loudly when not happy. I can no longer go into this place. They are not only rude with me or my daughter but rude with other customers. I will take my business to another ups store. Jimmy you need to really think about getting nicer employees that make customers feel good about coming into the store. read more

Every time I step into this UPS store I'm greeted with a kind smile and welcoming demeanor from Don. I love that this location opens at 8am, the other ones open an hour or two later. Also, I love that they have complimentary shipping tape for us to use. My old location used to charge for stuff like that. Thanks Don for being so pleasant. It's the little things like that that keep us coming back. read more

I have to give props to the UPS store on Riggs, in Chandler I almost got scammed mailing a new wedding dress to an unknown address, when I explained the situation, they stopped the delivery and sent me my dress back! I am so appreciative and they have new people that are very nice, I apologize for not remembering the names, there was a young man who took my call and a young lady with glasses that helped me also...again thank you! read more

Miranda was amazing! So very helpful and patient with us. We needed to ship several boxes and she took a lot of care with them. She worked with us for quite some time to get everything ready to ship. We're grateful for the service we received. read more

Lonnie is helpful and professional. He explained the options clearly and kindly. Thank you!

Probably the best customer service ever! Jimmy and Lonny are so helpful. Henceforth, all my shredding and mailing will be done at this location. Also great for returns . read more

we had to send quite a few sentimental items and Miranda was amazing! So kind, patient, and helpful!

I go to this location to drop off my Amazon returns and mail packages all the time. Not only are they efficient, but there's always the same employees working and they are AMAZING. Extremely helpful, patient, and kind. One of the better locations for sure. read more

I totally agree with Kristina F. The guy in the store not sure if its the manager or owner Treated me like I was a complete idiot. Even though they process prepaid labels I was still making a purchase for the envelope to ship in. He was so rude to me I walked out. He must hate his job or something, not sure. Just my opinion. Will never step foot in there again. Went to the nice people over at the UPS store by Safeway in Ocotillo. read more

I needed help getting loan approval documents delivered digitally to my loan officer. I'm somewhat technically challenged so wasn't sure how to get it done. Miranda at this store was so so helpful in getting it all done on two occasions today. Happy and eager to help made the stress of some of this process a lot easier. Thank you!!!! read more

Great service, smiles, professionalism greet me every time at this UPS Store next to Fry's in Riggs/McQueen shopping plaza. At the forefront is Lonny! Mahalo from this Hawaiian transplant! read more

I usually just dash in here and drop off something that is already prepaid, so not much interaction. Always a pleasant experience.

I cannot begin to express how grateful I am to have connected w the UPS store on Riggs in Chandler. Lonny and Miranda were incredibly helpful and went above and beyond. Even before I came to the store I had called with questions a few times and Lonny listened and took the time to answer all of my questions and any concerns I had were immediately put to rest. I had to ship a large amount of vinyl to another state - it was quite the challenge and Lonny and Miranda took it on in stride. I was very stressed and frazzled, and they were both nothing but lovely, friendly, kind and helped me with what I had thought was an intangible task. They were awesome. THANK YOU!! read more

Excellent customer service from Lonny in notarizing documents. He was knowledgeable, professional and personable with every customer.

Horrible experience. Got two boxes from ups delivered to our house on Saturday not for our name But our address ( rental) we did the right thing and took them to the UPS store for returning and the worker gave my husband a very hard time about the tape on the box. Accused him of opening it and we did not. I accepted the packages myself and thought they were mine cause I holiday shopped. By the time I realized they weren't for me UPS was gone. We did not open them. the packages we have RCVD lately are so beat up they look opened. That's life now. We ship a lot of things and in fact we were just at this location sending a light weight envelope last week for over $8! I know there is an up charge but damn. After This attitude we won't be back. Too many other options to give our money too. Next time I'll call UPS and make them come back out instead of wasting our gas and time read more

Guy was a total jerk to me! He spoke to me like I was an idiot rather than explaining my options nicely. I have dealt with him once before, but never ever again! It's a shame, with the businesses I run I could spend a lot of money at the store, but I'll never be back. read more

I had them print a bunch of flyers for me for a community Toys for Tots fundraiser. They did a beautiful job and had them back to me cut and sorted before I even needed them! The owner is great to work with and I would absolutely give him my business again. read more

rich a minute ago This store and company has 'STOLEN' my package. I purchased for deliver July 3, 2020, and my package never made it to it's destination. I have called this store employee and gone there with no help from anyone! NO SIGN OF THE OWNER CALLING ME BACK AFTER MY COMPLAINT. HIS NAME IS "JIMMY SILVA." "Travis" at the UPS store never asked me if I wanted insurance or any other questions such as the value of the item, what item is being shipped and NEVER ONCE MENTIONED NEEDING INSURANCE. My package value was $ 2,000. BEWARE!!! YOUR ITEMS WILL BE STOLEN IF YOU USE THIS STORE ! I WILL NEVER USE THIS STORE EVER AGAIN!! read more

Lower than one star! Don was very rude and condescending! Mailed two medium sized envelopes in the US that costs $38. Ripoff! Don said if you want cheap go down the road to the US Postal Service where the old people wait. Going to all social media on this one! read more

I had a very negative experience at this specific location. I use UPS a lot, never knowing that each one has its own policies and procedures. Today I came in to return an Amazon box and it was not taped shut. The man told me that I needed to purchase tape to close my box. I have never been told this before at any location, so I asked him if this was a policy at all locations. He shortly told me that each one is individually owned and operated and told me it would be $3 to tape my box. I paid and left and will not be returning to this location for any of my shipping or packing needs. read more

I had the most bizarre experience ever at this location yesterday. Let me start by saying I have been a customer at a different location for 7 years and have had nothing but great experiences with the owners and their staff. I stopped in to this location yesterday because it is right by my house. I had a small box to mail and all I needed was to tape the box shut, I was told by the cashier(Haley) that I would have to purchase my own roll of tape to seal my package. I've never heard of this policy at the other location. I guess I will be driving the extra miles to my other location the next time I have a package I need to mail. read more

I arrived at this UPS Store without a pre-paid shipping label. Instead of being turned away and told to come back with a valid label, the owner patiently waited and allowed me to call the company and fix my problem. Then, when I was not timely receiving my label, the owner suggested that the company directly send the label to his e-mail address. I did as he suggested and the label promptly arrived. The owner then attached the label, gave me my receipt and I was done. No return trip needed! What was even more impressive is that I arrived just before closing time, but the owner stayed open for me while I completed the above. Thank you for awesome service! By the way, just as I arrived home, I received the shipping label from the company at my e-mail address. read more

Deplorable customer service is a nice way of putting it. I have been a mailbox owner and customer of over 3 years and today was my final straw. They have told us before that we didn't have any packages only for my husband to go back in show them the tracking info, then they decided to search and lo and behold a package of ours appears!Fast forward to today, when I pick up my mail and ask for my delivered packages, they hand me 2. As I opened the first one, all in tact. However the next package had a porn dvd in it! Remind you this package was labeled with my box number and was handled directly to me by an UPS store employee. I went back into the store to let them know and that's where it went down hill. The rep was rude from the start. Literally taking the package out my hand when I was holding it as I was trying to explain to him and point out the label and issue. I decided to call my husband so he could provide the tracking info and the rude rep attempted to look up the tracking info and told me it wasn't there. Yet we received confirmation that it had been delivered. Even after I asked him to double check in the back(which he didn't) By this time I had enough and left. 45 mins later we receive a call from the store telling us the package was found!!! Granted I live 15-20 mins away! Why didn't he physically check like I requested? This is not the first time they have misplaced our packages and I have a strong feeling if we don't change stores it won't be the last! They've lost loyal customers from one of their reps unacceptable brash behavior. read more

This used to be a nice place to use but the current guy there is really grumpy and not nice. Hmm. There are a lot of other ups stores to choose from. read more

Went in for a notary appointment, the guy working was obviously distressed (seems to be the same guy as in the other bad reviews), he had a very bad attitude towards the customer in front of me, and then with the same attitude wouldn't notarize my document because "the other person who signed it needed to be there", however I went to a DMV right afterwards and it turns out I didn't even need it notarized. I'd think that if you advertise a notary service you would have more knowledge on the laws regarding it, and maybe be a little nicer to your customers... read more

Great customer service - easy to work with and goes out of their way to assist you. Recommend

WOOHOO! As good as it gets. I called Don and asked if he could ship a couple of vintage racing outboards from his store to the Seattle area. Since I was at home in Seattle, I was unable to package the two engines myself. Don did it for me and gave them special attention to make sure they were secure and packaged well. I am here to tell you these would be difficult to pack and Don did a great job. I received four perfectly package parcels delivered to my doorstep. Don and his crew at UPS Store 4060 exceeded my expectations in every way/ Thanks Don! Bob read more

I've been in the UPS store quite a few times. It's close to my home and easy to get to. I'm always busy and in rush like most. There have been some not so good interactions in the past but I must say I am pleased with the service I received today by the girl that helped me. Smiled and greeted me even though she had a few people ahead of me. She seemed a bit under pressure but made sure I wasn't just a person in line and took care of what I needed in a very timely pleasant way. Good customer service and I will be back. read more

I would drive 100 miles to go to this UPS store for all my shipping needs! I actually found it on accident as I was lost and now I am so grateful. The selection of supplies to the cleanliness of the store was impeccable! The owner and all the employees were extremely nice , helpful and very knowledgeable!! Thank You for a great experience, I will continue to come back. Thank You! read more