Very convenient for me, since it's down the street, staff is very friendly and always willing to help with a smile. I'm here at least once or twice a week and staff is very consistent with customer service. When it's busy, they will not simply ignore you and at least gives you an acknowledgement that you're there so you don't look clueless standing around. Great work, staff! read more

I gave this store a Five Stars. The staff were super friendly and the owner (Anthony) was was super helpful. Got my passport photo take there. Having issue with the scanned passport photo upload on to the USTravel.gov website. Went back to the Store, the owner help me and e-mail me the digital copy and was successfully able to completed my Passport Renewal online. Thanks for the great help. read more

Good, clean store. Employees always greet you upon entry. They are efficient and always give customers coupons for products and services.

I hate going to the post office because most of the time, the employees are rude and it's an annoying errand to run on a weekend. When we entered, there were about 5 people in line & I thought it was going to take a while. There were only 2 employees & one of them were busy helping people with large print orders. The other female employee was busy on the phone and helping people out in line. Both employees were extremely friendly and kept checking up on other customers even while they were busy. We were both shocked with how friendly they both were on a Saturday morning & really made this such an easy and smooth errand! read more

I went to day to send my passport form to renew it ,Tony Helpe me for all proses he is very knowledgeable and has un excellent customer service. Thank you very much Tony great job . read more

Cici was ABSOLUTELY AMAZING. So helpful, polite, and knowledgeable about helping me ship my son's bat. I walked in without a clue and walked out 20 mins later with the biggest smile. I was relieved to have someone so understanding and helpful navigate me through an email with vague directions I had. I completed my transaction with ease all due to Cici. Thank you again Cici. read more

I don't usually walk into a UPS place. When I walked into this location it wasn't busy and I was immediately greeted by the manager. He was helpful and professional. I attempted to use the $3 off voucher for checking in, but after I checked in it showed the fine print that said "over $15." My package was only $11. The manager was willing to give me a little bit (maybe it equated to 5%) off since the ad was a little misleading. He didn't have to do that, but that extra effort won me over as a customer. I will be back. Thank you. read more

Great customer service .. a worker took the time to explain how certain things I was looking at worked and gave great things to try also didn't pressure into buying anything and suggested "when your ready we have them all the time" I will definitely be back and I will definitely be referring others to go to the UPS store. Also great parking and getting back onto the street at this location. read more

This place is consistent and reliable. Especially Anthony is always a lifesaver for last minute printing jobs. Good quality, fast service and the cheapest price I could find anywhere after doing a lot of research. I recommend this place with no reservations whatsoever. read more

Every person that works here, that I've come across, is very friendly and has great service!! They always have great attitudes and get the job done quickly, especially Aracely!! read more

This location has the best staff ever. This team is efficient, helpful, and professional. Special shout out to Cici who made my packing and sending process super easy! Definitely recommend anyone to come to this location for good reliable services. read more

A big Thank You to Erika! You really went above and beyond to help me today. I was getting a Live scan and some of the numbers were missing on the paper from my employer. You spent about 30 minutes helping me try to figure it out. I so appreciate your patience and your willingness to try to help solve the problem. Absolutely fantastic customer service! Thank you! read more

This is the first time that I have gone here. I had to return my DirecTV box back to AT&T. When they say how easy it is to return the cable box, they weren't kidding. The first thing I noticed was that they had 2 parking reserved spots for the UPS store. It's great that they have this because this place gets real busy especially being surrounded by great places like Churroholic, Hiccups, and the Crab Shack. I was quickly greeted as soon as I walked into the store. All that I needed to provide was my name and they were able to locate my account quickly. I didn't even have to worry about wrapping or boxing up the equipment. This literally took a total of approximately no more than 10 minutes. I would definitely come back here for any future shipping needs that I may have. read more

Terrible customer service. I waited patiently as they took customers who arrived after I did. Don't greet me, tell me you will be right with me, and then help the person who walks in the door after I do. I was going to make a stink at the store but decided to do it here instead. The store is small, disorganized, and busy. Not a recipe for success. read more

This UPS has been open for about half a year now and located right next to Hiccups. If you're greeted by Richard, you're in good hands! Excellent & friendly customer service from the owner himself, who offered to tape and package my Amazon box. He made it quick and easy. He printed out a receipt and I was good to go! There is ample parking in the back lot.... ship your packages then get a yummy Chmango drink at Hiccups next door on ur way out! read more

Went in today to process an Amazon return... I wasn't even in there for 30 seconds and left completely satisfied.

Customer service here is top notch! The workers are super helpful and offer a very welcoming vibe. My boyfriend & I decided to have a package delivered here and we were notifed via text, e-mail & phone call when it arrived. The communication between the staff & their customers is impeccable. I would definitely recommend coming here for all your shipping, packaging and/or printing needs (: Parking can get a little tricky (depending on the time that you go) since the business is located in a shared space/lot. However, there are 2 small spots dedicated for all UPS guests and street parking, as well. Overall, this location is an awesome addition for Carson! read more

It was my first time using a UPS store I usually just do dropboxes for textbook rentals but my box was huge because of multiple books. I had anxiety as approaching the store thinking maybe it's just a store not an actual place to take packages and felt super lost not wanting to go in anymore. Right away waiting in line I was acknowledged and all the workers were super polite and friendly, customers were all smiling and happy. As soon as I stepped up I was asked if I was shipping & I said yes and the guy said okay weighed my package and gave me a receipt I was In and Out. I love that I had no idea what I was doing yet didn't get made to feel stupid which I was afraid of. I would definitely come back here. Very excellent staff members and welcoming environment. read more

This store needs to pay more attention to details to make this a good store. 1. Their listed phone number, (424) 570-0564, is inoperative, having not yet been configured. It was this way six months ago too. Today I called this number to verify that they were indeed open til seven pm on Monday, December 31, 2018. No answer. And, especially not a customer-friendly notice that they were closing early today. 2. Really needing my delivery because it affects my health, I drove over there hoping they were open. They were closed up tight at 6:50 PM. No notice on the door with the posted hours. Stores which (avoidably) waste customers' time do not deserve good reviews. read more

On 11/8/19 Angela went above and beyond to make my amazon return quick and easy. She is friendly and implements excellent customer service practices. She embodies exactly what someone in retail should be, and she deserves a raise! read more

I visited this store to get bookmarks made for my aunts memorial services. I'm not sure that the guys name was that helped me... (he was either the manager or supervisor) ____ was such a great help! He was very patient & made sure I got exactly what I wanted. My order was completed the very same day I walked in. Everyone was so impressed with the quality of work. I returned a couple weeks later to get more bookmarks & he provided the same excellent service. Make sure you check this place out for your printing needs! read more

I recently had to return an Amazon purchase, I found this new UPS location in Carson, super convenient location, very helpful and knowledgeable staff. They do printing as well as other services, I will be using them in the future!! read more

This is my FAVORITE UPS Store and the only one I wish to deal with. It's convenient for me as I'm in the area, but what's also important is that they offer a variety of services. I think I've used them all. On top of that, the customer service is top-notch; they actually acknowledge you. Special thanks to Richard, the owner, for being patient with me as I did a Live Scan. He was very thorough and made sure everything was OK. He definitely knows what he's doing and I hope this place gets your business. read more

This is the best UPS store ive been to so far. The staff is very helpful, very nice people and they always have a smile on their face. Even if u go towards the end of the day when everyone -i assume- is tired and ready to go home, they still smile and do an excellent job.. so i had to leave them a good review because they deserve it! read more

So not only are they conveniently close. But they are very professionally in ensuring that your package is readily available to go. The one stop shop setting of how you can drop off a package and scan and go is one that is extremely time efficient. On top of that they offer great customer service and have actually been helpful when I've been in need of better boxes with packaging. I've used this ups store to ship packages to customers who purchase items and they too have come to appreciate the packaging! Definitely worth the trip when it comes to reliability and time efficiency! Not to mention that the packages are safely delivered :)) read more

DO NOT USE THIS PLACE. Long story short, 1 of my UPS Christmas packages never arrived and was "STOLEN" with over $600 worth of gift cards in it! The other package was left there for regular mail and was obviously delivered late! THEY "TRY" TO HELP YOU but end up screwing you over! I filed claims, complaining for months and after lies and bs I still didn't get reimbursed for my STOLEN package! I lost over $600 and they did zero to help me. I REFUSE TO EVER USE UPS AGAIN! read more

I came in for a return and was in and out in less than 2-3 minutes! Even when the QR code I saved onto my phone wouldn't scan, the gentleman simply typed in all the numbers/letters/characters in the blink of an eye, printed and placed the return label onto my package, and handed me a receipt before I could process what happened. Fast, friendly and efficient service! read more

Great place to do business with! VERY helpful and professional. Anthony made sure my package was wrapped up and sealed! will use again!

For a big company, this UPS store has the best customer service. The employees are always smiling and look like they enjoy their job. I've been in here a couple times and it's been the same so far. Thanks for making returns to Amazon easy and fast! read more

This UPS store does it all besides the normal shipping.... printing, notary, live scan, and even Amazon returns. What a valuable asset to have for the people of Carson. read more

the owner richard valesquez is money hungry and he just wants to take your money. my box expired on xmas and i called about ten days later...i wasn't in the country and he tells me that my box is closed and he wouldn't renew it. he told me to come in and redo the whole process. then i wanted to pick up my mail and he said it is another 10 bucks. what a jack ass. read more

They are fast and nice. I use notary this time. And pricing is fair. I like this place.

Love using this location for my shipping needs. Richard always takes great care of my wife and I every time we go in. Fast service with friendly associates. read more

I get a lot of printing done from these guys. Excellent Service and the work is always done on time, I would definitely recommend to all.

It's always in and out here. The staff is friendly and knows their stuff. I love the convenience of the self service machines. I can get all my business needs met here in a timely manner. read more

Awesome UPS Store and owner! Support this extremely professional and equipped business. The owner was so professional and provided me with excellent customer service. I love when a business is well run and focuses on their customers and their needs. 100% satisfied! read more

So convenient that their is a UPS store right down the street from my house. BEST CUSTOMER SERVICE I have received as well! Very fast, easy and no trouble like some I have been too! will be coming here more often now read more

Great service overall, I had a banner ordered in less than a day it was completed! Exceeded my expectations and this location is in my area which is very convenient. The employees are very helpful and make the customer feel appreciated, thank you ups store #6721 read more

I go out of my way to go to this UPS store! The Customer Service is amazing!! Every employee I have come in contact with at this location is super friendly, helpful, and always with a smiley face! That goes for the early morning and right before the day is over. They are quick and ready to get you the best deal. read more

Used printing services because my laser printer broke. Great customer service. Employees extremely helpful and accommodating. Well maintained equipment. Very accessible. Parking in the back and on street right in front makes it very convenient to visit store. read more