I come into this store every couple of weeks and the staff is always so helpful and kind. Usually it's just to ship out items or returns, but they've been wonderful with other services as well. I had my passport photos taken here, such an easy process! It only took a few minutes and they turned out great. Employees are happy to answer any questions and so polite! read more

I never thought I could be so impressed with a UPS store. This UPS really does go above and beyond. Not only are there a lot of workers who are super friendly always, they also are helpful in finding missing packages or trying to help in the ways they can. Although my package hasn't been found yet, the workers here have gone above and beyond in helping me in the process and even calling me back and explaining things in detail.Definitely recommend coming to this location! read more

Always come make returns to the ups. Today I accidentally think I packed my retainer in some pants I was returning and the men were nice enough to rumble thru packages to find it. So I can check and see if it was in there. I truly appreciate it because retainers are so expensive. They did all that digging and it wasn't in there I felt so bad but they were all so patient and understanding. Thank you. read more

They are always efficient when I've gone there. Always polite. I've been there several times near closing and they are just as pleasant and helpful. The only drawback is that parking lot in back (very tight) but I don't hold that against them. read more

Today I had to ship out a very rare and expensive lithograph, signed by one of Disney's famous Imaginaires. I was worried about how I was going to package it. I came to the UPS store in Carson and the staff that was beyond helpful. Tony assisted me in packaging this thing, so well, I was very impressed, he help me make the labels and we sent it off. Very very happy. Tony needs a raise and a bonus and all of UPS employees should take a note on this is how customer service should be done. Thank you to Tony and the rest of the staff read more

First off, what right does this store have to open my package? It is Friday, September 30th and I go into this location to pick up my package. I give them the tracking number, show my ID, the whole shebang. They can't find my package. Looking for about 5 minutes, the manager goes "check the one that's on my desk" and sure enough out comes my package. They charged me $5 to pick it up. So, on top of the $104 I paid, just to ship my item, I paid the extra $5 to even pick it up. I reach my car and go to open my package. It's been opened and resealed with a single piece of packing tape. The original tape was perfectly cut with a box cutter/blade of some sort. I am furious! The staff here definitely needs more training as well. There was about 6 or 7 workers there and not a single one of them was aware of what was happening in the store. I was watching one of the workers load a dolly with packages to see them handled so poorly. Even witnessed a Princess House box being thrown onto the dolly. I pray that persons stuff didn't break. After this experience, I will never ever in my life use UPS again. read more

The UPS Store - Opened Package - Printing Services Near Me - Carson, California

Came here to have books bind. And the guys are so responsive and work fast. The work is good but missing one hole spot and bind in the wrong side with Math. My instruction, with sticky note is written where to bind. But..... Its alright still work good. The price is also reasonable and finished the same day. I'm just glad I came here. As I went to local print shop near me and support by letting them have one of my book for binding and still not finished after 1week and I payed double for 1 book bind. So Im glad I found this place. read more

The UPS Store - Book Binding - Printing Services Near Me - Carson, California

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Had the receipt, the shipping address, and the items but asks me to print out the label that was not provided to me in which they had in their database somewhere, because they cannot ship it out without the label. What? Asks me to call customer service so they can send it to their store email so they can print it out. I call customer service and they said to go to the nearby ups store so they can print it out. ..... Super unhelpful. read more

The service was excellent. I needed to print out 200 colored pages, front and back, of a project I was a working on. I didn't get the names of the three gentlemen that assisted me, but they were so helpful. My card stock was not going through properly & they had so much patience in readjusting the paper so that it could print properly. I went to Office Depot the day before to see how much they charged & it would have cost me well over $800 to complete a copy job of 400 pages, colored, front & back. At UPS, I was charged $500 LESS than Office Depot. Thank you UPS for excellent & money-saving service. read more

Had some graduation big heads printed and the quality was great. Got helped by Araceli and it got done in just an hour!

This store does not have a self-service copier/printer. Had to use a computer to print from a USB drive, which came with a charge for 2 minutes of use. The stars are for the friendly and helpful staff with positive attitudes. read more

I needed a certain project done today. Once again, this UPS does an amazing job. I was helped by Sebastian and Anthony. I have been going to Anthony for years. He has helped me every single time. Sebastian was super helpful and attentive. He gave me an accurate time and assured me that it would be done right and fast. Good job gents! Thank you! read more

This is my go to UPS store. Everyone is so helpful, friendly and they are super quick!!! Ci Ci is amazing and always greets me by name when I come in. This morning, I had difficulties with a lost package that stopped tracking in another state; Ci Ci helped me with guidance on how to go about this. There are two UPS stores in Carson and I highly recommend you stopping by this location. Thank you again Ci Ci and team. :) read more

I had to come to the office to fax a packet. Sebastian greeted me and helped me out! Cici made sure I was good and being helped by checking in with me while I was waiting. My fax didn't go through, not the stores fault of course, but Sebastian kept trying for me. I was unfortunately running late and had to leave. Shoutout to Cici and Sebastian for being awesome workers at UPS, they made my experience great there (: read more

Everyone is treat you in a professional manner and they are knowledgeable cici very professional and friendly the whole staff is a great asset to the company read more

I go to this UPS Store because the staff are all friendly and knowledgeable. CiCi is so awesome and very helpful. She made sure that I understood everything about shipping items. She even called me to give me a new tracking number when I had to update mailing address on the package I shipped. I am always a happy customer when I leave this location. Thanks CiCi and the UPD Store staff. read more

Cici is knowledgeable and helpful. She makes my life easier. Her skills os suggestive selling is working wonderful.

muchas gracias ARACELY por toda su amabilidad y ayudad la verdad muy buen servicio read more

Always friendly, helpful, courteous. Need tape? They won't tell you to go buy a roll like other places do. If there is a line, it moves quickly. Always enough agents to serve clients. Not the closest UPS but worth the little extra drive to use their services. read more

Came in to ship a company laptop back to a job I just quit. I was navigating being on the phone with the HR and coming into the store without a box or really any shipping materials. Cici was very patient and helpful and handled a chaotic moment (for me) and made it very easy. 10/10 would recommend and plan on shipping here in the future. read more

Expensive, Slow and lots of shipping delays, no flat rate. Bad customer service and delays delays delays.....

Came here for an Amazon return. Janelle was helpful but not friendly at all. Maybe she was having a bad day. I came in said hello and I needed a return. Maybe she was having a bad day and couldn't say hello or welcome. I said what I needed and she barely said a thing. Someone, maybe me, maybe her coworkers pissed her off and she showed. Some customer service. read more

We use the ups store to drop off our Amazon returns for the most part, but also for a fax, and occasional shipping. Always well staffed and quick to take care of your needs read more

Convenient and great place to get some business done. We had passport pictures, documents notarized and Amazon package returns completed quickly and efficiently by the staff. Highly appreciate it. read more

Are you the reason for my missing items? I will be there tomorrow if you want to return my things? Or else, I am contacting policià. Tell me

This UPS store is one of the beet. They are super quick and friendly. They make sure you wear a mask to protect other customers and we definitely appreciate that! So kudos to your store and team read more

This UPS store charges $3.50 to print their own UPS label. I went to FedEx down the street and they printed the UPS label for free. What they charge for boxes is also ridiculously high and most of their staff don't know the meaning of customer service read more

Excellent customer service I went in for a Livescan, and they were very attentive, and the young Asian man that helped me was very informative. read more

I frequent this UPS store at least once a month. Service and quality looking professional looking store and signs in the door are a plus. Since everyone likes clean windows. I rate them a four. I just hope that the tape and adhesive close to the door handles get removed once in awhile. read more

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Very useful place, especially for Amazon returns. professional and friendly reps. making transactions fast. You'll get my 5th star when you lower your faxing and box costs. Overall very good. Thanks. read more

Wish I could give more stars for this location super helpful and friendly staff never disappoints

staff is friendly, store is somewhat clean, price is somewhat reasonable. could use more parking spaces.

Shoutout to Jackie & CICI being fast efficient and friendly during my past visit to store 6721. Always appreciate great service

I have been going to the UPS store since they opened. I usually go there to drop off the Amazon return boxes. Recently, I had to take the passport photos for renewing my passport, I went to the UPS store. One of the employee, James took my passport photo. He was professional, friendly & very patient. My picture came out very nice. I have been to the Walgreen & the photo came out horrible before. I think that this UPS store offers the best passport photo services. I was very happy about my passport photo !!! read more

I sent a heavy package to Canada through UPS. Tony helped me and was amazing as he was patient and helped me itemize all my goods and filled out the customs form for me. The prices were way more reasonable compared to USPS. Wish I would have known about the $3 off check in, so make sure to use it if you can. Thanks again! Would use again! :) read more

This UPS store is a prime example of excellent customer service!! The store itself is clean and organized. The associates are friendly and helpful. I have been here several times and even though the store can be quite busy, I am still acknowledged and out in a reasonable time. I will continue coming to this UPS store over any other shipping or printing service! read more

The UPS Store - Store entrance - Printing Services Near Me - Carson, California

Every time I come here I get the best customer service. Everyone is so helpful and happy to make sure that you leave their store satisfied. You're also able to leave packages there that you're sending through USPS so that they can pick them up with their shipment. I'd like to come here when printing out art or photography prints and my results come out exactly how it's meant to be. read more

My go to place for all Amazon returns. Yes, yes and yes fast and friendly service. Thanks

This company used to be reliable and efficient. Twice, they deliver my package to the wrong house. My home address is clearly correct. I ordered a gown from Macys back in November 2019 so I can wear it in a friend's wedding where I am going to be on of the sponsors. UPS delivered it to the wrong unit number. The second incident was just last Monday. I ordered brochures from Vista print and they delivered it to the wrong house. Luckily, the lady of that house was able to call me. Will definitely file a complaint. read more

Super friendly service and Bianca was very helpful. The only downside was waiting for people to maneuver their way through that cramped outdoor parking area. There is a parking structure right next to it (I didn't notice it when I first pulled in). read more