UPS has lost an oversized package of my father's original artwork that was invaluable! This isn't…read moresomething that fell through a conveyer belt!!! It's about 4'x6'x10" According to the tracking, it never left the Rose Creek, Woodstock, GA Store. However, the store tells me otherwise. I can only assume that someone took it. Because I have never had an issue with UPS before, I only insured it for $500, as it was already a $411.45 shipping fee at that point! It was a gift for a very important person that is considered family to us. I just received a payout. I'm flabbergasted that there wasn't any real attempt to find this package! perhaps they should check their employees' living rooms? Please share and broadcast to anyone and everyone!!!

This store is truly the BEST!!! every time I go in there which is pretty much daily; I'm met with a…read moresmile and a "Hello there". All of the employees are so Friendly and professional. Thank you, Robert for hiring such an amazing TEAM!!! You entire Team is Phenomenal.

I use this location all the time, so I was so disappointed to find out how rude the 2 ladies…read moreworking on Monday 27th in the evening, to my teenage daughter. I sent her in there with some Amazon returns .. The items were bagged and she had the QR codes. A rude lady just kept asking her over and over if they were boxed and labeled. My daughter told her she did not understand what she was asking. She explained I sent her in there with the packages and the QR codes.....clearly already bagged .....all this rude lady had to do was scan the codes. Instead, she felt it necessary to make my teenage daughter feel stupid. When clearly she was the dumb one. Then she sends her to the kiosk. This lady at ups doesn't understand that being rude, took more time and effort than it would have just to be nice and do her job. There is no place for rude people, in a customer service business!!!!

Consistently rude owner. Do not go here.Fool me once, shame on you. Fool me twice, shame on me. Two…read moreyears after my first awful experience here, I came back out of convenience. The woman running the store is completely miserable and rude. She flat-out ignored me when I asked a question. She seems to have a selective, biased attitude toward who she treats with respect.Shout out to the other nice lady (I think her name was Lisa)working there who actually helped me, but the management here is disgusting. My neighbors have reported the exact same treatment. Save your time and go to a different shipping location.

Low energy staff, not looking out for their customers. Sent my son over to ship a package out,…read morecharged him $200 to ship something over night, when i found out, i asked him to go back in and cancel that and he went to a different person and 2 day was $25, lets to better explaining pricing to people.

I am sad to write this review, but even UPS Corporate doesn't understand why this happened. (I had…read morecalled to speak their Customer Service Department.) A package was sent to this UPS Store rather than my home because it was a gift for my wife. For any gift delivery, I have always had the packages shipped to a secure location for pick up. (Obviously, you don't want a gift shipped to your home where the recipient would get it. The surprise would be ruined.) The package was signed for and received by this UPS Store during their morning deliveries. After receiving notification on my phone, I went that afternoon to show my identification and pick up the package. Here's the crazy part. I was told that even though they signed and received my package, they were not going to give it to me (even though I presented my drivers license for identification) and that they were returning it to the sender. I was told that this was their policy. The main issue is that they SIGNED FOR and RECEIVED my package. They accepted the responsibility for it when they did so. I would not have been frustrated if they had simply rejected the package and not signed for and received it. That's what everyone is supposed to do. The line is crossed when they accept something which is not theirs. If it's their policy not to receive packages because of liability, then they need to follow their own policy. What's the big deal, you ask? I should state here that the value of the package contents was $10,000. So, you can see why this is a big deal. I've only had one previous issue with UPS (not at this store) in a similar situation. I plan not to let this happen again. Incidentally, I've never had this problem with a few FedEx stores in the area where I've had packages sent there to be held for my pickup. I highly recommend using FedEx for these types of deliveries and not UPS especially this one on Highway 92 at Trickum next to the Publix. I will be checking on this with UPS Corporate as I have a case number with them and will amend this review upon that future conversation.

Possibly the worst Amazon return experience ever!…read more Had an Amazon return that required nothing but a QR code to return.The owner argued with me for 10-15 minutes that I needed a box and had to buy one from him. After re-reading my QR code and return from Amazon he read exactly where it says no box needed. He said it was a misprint from Amazon and I needed to buy a box. Finally after 10-15 minutes he said ok and returned it. Literally a scam just trying to get me to buy a box from them. Stay away!

So Unfriendly and not understanding at all. Get new management. I walked in and tried to return my…read moreitem and was following all instructions of what the box said, they refused to help, instantly got mad and said to leave because they didn't want to help their customer out. Smh, get new management.

I have been here a few times. Staff is always rude and they act they hate being there. Go to…read moreanother location.

I have been coming to this usps store for years. I just left the store witch a had a question on…read morea return and this little girl new to store was very rude and upsetting!! The know it all attitude has to be dealt with. That's is not how you treat customers even if the return should have been done at usps. Sorry, is go going to ruin the store. The young man and other girl the one with the bandana on her head look at each other like what?? Need to find some a little more courtesy !! We don't owe you anything little Miss Perc!!

I'll set the scene. I walked in the door and said "Hello, how are you guys", was ignored, walked…read moreto the counter and said I would need a new box that I had to mail this and this box was too small. The one on the left said "You'll have to buy a new box". I said "of course" . She sold me a three dollar bag and told me "Here is your receipt, take your old box with you." So I got the job done but she could have been much more pleasant. She was nothing less than rude.

This is by far my favorite UPS location! Everyone is always super friendly and helpful whenever I…read morego in! If I need to run by a UPS this is the location I'll always hit!

Very nice product and very quick response to a custom order! I highly recommend this company!read more

GSi Mailboxes replaced my mailbox & post recently. They exceeded my expectations. Ryan is very…read morepersonal & professional. Mailbox looks great and was installed perfectly. I highly recommend!! Brian Legacy Park