1. The UPS Store

0

Burtonsville, MD

Cancel

Open app

Search

The UPS Store

3.2 (17 reviews)
Closed • 8:30 am - 7:00 pm
Updated a few days ago

Services - The UPS Store

Mailbox centers

Shipping centers

Copymaking services

The UPS Store Photos

From this Business

Recommended Reviews - The UPS Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

16 days ago

Business owner information

Photo of Local

Local

Helpful 3
Thanks 1
Love this 2
Oh no 0

3 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of A T.
28
60
27

11 months ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

I love the self serve scanning system! This is a wonderfully efficient service - in and out in a minute!

Business owner information

Photo of Local

Local

Helpful 0
Thanks 1
Love this 0
Oh no 0

1 year ago

This is location is a one man show. Please beware your packages might not end up to its final destination

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Local

Local

Helpful 77
Thanks 0
Love this 76
Oh no 0

3 years ago

Understaffed. 12 people in line with barely any air conditioning and only 1 staff member. :(

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dan D.
12
69
16

5 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Local

Local

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

I've always gotten very good service at this location. Erica is especially pleasant and helpful.

Business owner information

Photo of Local

Local

Thank you Nancy, she is one of our star employees.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Lazy worker, blaming the computer. Talking on the phone with friends while working and cursing. Just plain useless worker. Super lazy

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Local

Local

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - The UPS Store

Review Highlights - The UPS Store

“I usually go in there in a panic unsure of how to return my item to Amazon and he's never stressed and always knowledgeable.”

Mentioned in 3 reviews

Read more highlights

Minuteman Press - Welcome to Minuteman Press! How can I help you?

Minuteman Press

(6 reviews)

This small design and print shop has very good prices, quality, and customer service - some things…read morethat other print shops lack. I have been going here ever since graphic design classes in 2007-2008. So now, I go for small print jobs. Their prices are very affordable compared to Kinkos or Staples. They also have very good customer service. It's also not as crowded or busy, so your print job gets done right away (they take walk ins) or you can pay-now and pick-up later, like next day. The only bad thing is that they close at 5pm, but if you call ahead, they can leave it outside for you to pick up, etc. They really do try their best to get it to you by whenever you need it. I've picked it up from their front door at off-hours in the night time. They do tax-free for nonprofit organizations as well, so that's another plus. In terms of design, I don't know of their quality. As a graphic designer myself, I brought all my work pre-designed, but they do have a graphic designer to do logos and layouts. Overall, it's affordable and they make your experience so much nicer with their friendly service. You can ask about all the options and paper types they have. They let you feel out the paper widths, and also print out 1 copy for you as a proof. (Unlike Kinkos, where they make you pay and are incredibly stingy with their paper)...

I cannot say enough about how pleased I am with the service I received at Minuteman Press in…read moreColumbia, Maryland. I had a small copy job which Damien Lee, the manager, handled personally. His level of patience and attention to detail were exceptional as he guided me through several complexities I encountered. To say that I was both pleased and satisfied is an understatement. If you are in or near Columbia, Maryland, and have a printing job, Minuteman Press is where you should go for efficient and courteous service. Highly recommended.

SpeedPro Silver Spring - Wall mural for a restaurant on 14th St in DC.

SpeedPro Silver Spring

(7 reviews)

I would strongly caution other business owners to carefully consider whether SpeedPro Imaging RVA…read moreis the right company for a detail-sensitive signage project. We hired SpeedPro for a fairly straightforward window vinyl installation. As the business owner, I provided the correct window dimensions and made clear that accurate alignment was important. Our designer supplied the production artwork at 100% scale with measurements and bleed built into the file. There was a minor discrepancy in the designer's artwork 0.5" but the file included bleed. SpeedPro then created a proof for our approval. This is where our experience became particularly frustrating: the proof did not include dimensions. There was therefore no meaningful way for me, as the customer, to compare the dimensions of the proposed production artwork against the actual windows and identify the issue before approving it. I approved the visual proof in good faith, relying on SpeedPro to identify any production issue that would prevent the approved design from being installed as shown. The installation was completed on September 3, and the finished result did not match the approved design. A prominent section of the graphic did not connect as intended and left a visible gap. We immediately documented the problem and contacted SpeedPro. What followed was even more disappointing. Rather than sharing ownership of the problem and working toward correcting the finished installation, SpeedPro told us that the graphics had been produced to the dimensions in the supplied file and that, because they had not performed a site survey, they do not alter customer-provided dimensions. They offered to reprint the affected panel at a discounted price--but still expected us to pay a trip fee. That response misses the fundamental issue. We did not expect SpeedPro to arbitrarily change our artwork or dimensions. We expected them to communicate if something in the supplied artwork created a production or installation problem. And if the proof was intended to be our opportunity to catch such an issue, the proof should have included the dimensions necessary for us to do that. It did not. We also specifically provided notes emphasizing precise alignment of the artwork with the window mullions. This was not a situation where we gave SpeedPro an ambiguous concept and asked them to figure it out. We provided measured dimensions, final artwork, detailed placement instructions, and approved their proof. SpeedPro's response has essentially been: we printed what was in the file. That may explain what happened, but it does not address the customer-service and quality-control issue. I want to be fair about the parts that went well: the installation was scheduled when promised, communication before installation was generally responsive, and the installation technician was courteous and professional. Unfortunately, those positives do not compensate for the finished product failing to match the approved design or for the way the problem has been handled afterward. For a business paying nearly $1,500 for professional signage, I expect more than having the supplied file reproduced literally. I expect the vendor to communicate obvious production concerns, provide a proof that contains the information necessary for meaningful approval, and stand behind the finished installation when it does not match what was approved. The most troubling part of this experience is not that a mistake happened. Mistakes happen. It is that, after we brought the mistake to their attention, the response focused on assigning responsibility rather than resolving the problem. Business owners should be aware of this experience before trusting SpeedPro with signage where precise measurements and alignment matter.

Rick and staff were amazing. They handled the signage, decals for our barstools and mural wall…read more What magnificent work, professionalism and pricing. We will definitely use their services again. See for yourself!!

The UPS Store - mailboxcenters - Updated November 2026

Loading...
Loading...
Loading...