This place has everything you need for shipping something anywhere. The staff are pleasant and…read morepatient to customers that treat them decently. I recently returned a rather expensive motorcycle jacket. The woman at the counter packed it nicely and included the return paper as requested in the package. Packing was in a box but they really didn't have the plastic bag things like Amazon uses as an option. It was a leather jacket exchanged for size. Packing and checkout went smoothly and I was out in 20 minutes including the line ahead of me.

Just an FYI if you have UPS my choice and your package says it's ready for pick up, it's probably…read morenot. Came in an hour and a half after I got an email saying my package is ready for pick. Guy told me I have to come back in "a couple hours" because they "haven't processed the packages" so why am I getting an email that it's ready for pick up?!?! And gave no time frame, just a couple hours like I have nothing to do but wait for you to decide to give me my package. Insanity!!! Have your stuff shipped to a better run store. This ain't it.

I wasn't able to drop off a return to Amazon from the UPS store near me, and decided to go to the…read moreone near my job. The whole process took less than 30 seconds start to finish, and I'm pretty sure I'll be taking my Amazon returns to this UPS store from now on. Customer service was good, the store was immaculate, and there weren't a bunch of folks waiting in line (unlike my neighborhood UPS Store). Can't beat it! Until my next return!

4.8.22 I come here…read morefrequently when I have to return items mostly through Amazon. They package the items and print the labels for me if it qualifies for the Amazon return. I dropped off an item for a return for another merchant and I received notification that it was received the following day. Wow! They are always fast, friendly, and efficient. This location has packaging supplies, printing services, mailboxes, and notary available (Mon-Fri 10am-5pm).

Died suddenly. It was a fairly decent operation, other than being expensive. I sent them a check…read morein payment. Instead of opening the mail directed to a business, which has been a custom in the US for maybe 250 years, they just put it aside. And then they were gone. I assume that the owner(s) of the real estate named an unrealistic figure for renewal of the lease.

excellent support，professional service, thanks Andres！ You…read moremade my day! This store is my better choice!

The sewer of the ghetto…read more Let me first highlight as to not mislead. I was here last week and the staff was great, there was a white heavy set guy with a limp, a black woman who reminded me of the principal on Abbott Elementary and a young girl that reminded me of the rapper.. lil mama. They were helpful & pleasant to the customers. They spoke with a respectful, pleasant customer service tone. Eye contact, smiling. Lovely... it was lovely. Ok now fast forward to this Saturday. There was a heavy set black woman with short hair and a Muslim woman. I left there thinking... this is Mawndawmin behavior but then again, it wasn't. They were worse than that. They both were loud & unpleasant. No smile, no eye contact. Harsh tones, Bullied the customers. Rude... just blatantly rude. To everyone. Any redirection (no, not help,,, redirection was done in a way to humiliate the customer). Their lack of civility to literally everyone was honestly atrocious. People just casually walking through the door to mail a package, not knowing they have entered a lion's den of buffoonery and are about to be their next victim to demean & embarrass loudly/publicly for no justified reason. This is very much their behavior as I observed them behave this way with at least unsuspecting 10 customers. One lady walked out saying loudly (yet sarcastically) this place has GREAT customer service. The heavier one tried to argue with me when I explained to her why people were still arriving after 4p. I had to tell her "you will NOT argue with me". She was so ignorant & defensive that she wouldn't even accept the explanation of why they were still arriving. I honestly wanted to scream shut up and put on your listening cap! In hospitality, when a worker can work but are uncouth or aesthetically not well received, they are placed in the back of the house so no one sees them & they work mostly solo. I'd suggest that would be the best option here for these two, The lobby was under stocked and many cubby holes missing envelopes & shippers. The only tape available is tape they don't want you to use. They use to offer a plain shopping tape. It's as if they take no pride in their chosen career or the state of the post office. Whomever is managing this location, needs to be reassessed because service of this low life level is unacceptable everywhere & to everyone. Sadly, this is the post office on my area. I pray that both of these women were replacements. Life is hard enough and the last thing anyone needs is to be abused by postal workers who are paid directly through the customers hard work.

Rude, unprofessional, agressive 'supervisor' (?)…read more Not the first time someone pretends to be a manager, so will leave some room for doubt if there is an actual one. Not like many of us need to use a postal office anymore, but if you think you do (as did I) avoid this one at all costs. Maybe it will ultimately run out of business, since no one seems to care. Not Anthony for sure. I would blame the full moon, but I'm convinced these are just characteristically miserable, rude people who happen to have the privilege of working at a USPS facility (yes, work is a privilege these days).

If I could leave zero stars I would. The lady working today was so rude and the worst part is, I…read moredon't think she realized. The majority of her customers were ethnic, and she was being rude to every single one of them!! I went to buy a 14 x 14 box after already sending off another one for a different location yesterday and she charged me $11.92 while they only charged me $6.48 for the same damn box! They're stealing from their customers by overcharging, and also steal their energy by being really rude so definitely check out another location before you come here.

Immediate attention. Friendly staff who greeted me in a courteous fashion. Quick in and out…read moreexperience. I appreciate the self check equipment that reduces the time spent in line.

Extremely rude personal as of 04/2026, used to be much better, new personal should not work with…read morepeople

I've had good experiences every time I've come here! Recently renewed my passport and the ladies…read moreworking were very friendly and helpful.

I often have packages to pickup or ship and do not always have time or feel like finding a big name…read moredrop-off site. Glad I looked up this place one day. Not only was I able to have my package needs met, I was also able to purchase packaging supplies. Additionally, I learned they have some mailbox space and notary services. So glad I stumbled across this store, now I have a convenient place I can trust with my packages. Bonus, it's Black woman owned!

UPS dropped off my package there after an attempt delivery at my house. The next day; I picked up…read moremy package there. The lady there was very courteous, understanding and helpful. I recommend using these guys to ship anything.

Easy return items. Bring your items, staff members scan you items, and you ready to go…read more If you ask them boxes them for you, $10- $15. Crazy. Just go home find a empty boxes or just go to and empty shopping store and ask for one. That's what I do. No need to paid that much for boxes.

They opened right on time and moved through customers rapidly. Everyone was masked. There's…read moreplenty of parking.

It was time to get rid of the Leaning Tower of Pisa that was my mailbox. I found Top Notch and…read morefigures well if that's all they do, they should be good at installing mail boxes. They were! Carol guided me through the process of ordering the box. It came quickly and installation was done post haste. Snowzilla did not stop them. The installers did a tidy job, hardly getting the snow dirty.

These guys are professional and fast. They were exceedingly accommodating and took some of the…read moreworry out of an already stressful situation. Thanks, guys. I'd definitely recommend.

Indigo Ink is by far the best printer in Columbia, Ellicott City and in the general greater…read moreBaltimore region. They just have the best printing service and prices, hands down. You won't find a better group of people to work with on your project.

One of the most reliable, high quality services in Howard county. We use them for work and they…read morenever sell me on anything that might give them more profits if it doesn't make add me sense for the projects. They're prompt, always high quality, and consistently reasonable with pricing.