These guys are AWESOME. I had a wedding and we just moved to the area, and I left getting my clothes together until the last minute. I discovered the day before leaving that the movers somehow got my suit all wrinkled and dirty during the move. Eek! Called EIGHT places, nobody could actually do same-day cleaning despite many sites saying they could online. Enter Dorsey Cleaners - they actually answered the phone, confirmed they could do it in time, and delivered. My suits look awesome and they saved the trip (how was I going to go to my Cousin's wedding with dirty clothes otherwise? no way!) Thank you for being reasonably priced and delivering on your promise. I'll be back! read more

My mother took her dress to Dorsey Cleaners for alterations. The dress was marked with chalk and they agreed upon the alterations that would be performed. When she returned to pick up the dress, there were blue stains throughout the top portion. She was told that another dress had bled into hers. The owner assured her to come back and the stains would be removed. She returned and the stains had indeed been removed; however, when she tried on the dress, she couldn't zip it all the way. The owner helped her zip it up, but once zipped, the dress was too tight in multiple places. He explained that he had to dry the dress twice and it may have shrunk as a result. Whether the error was due to the alterations or the drying process, the end result is that my mother's dress was ruined. She spoke with the owner about compensation since there was no way to fix the damage. He was dismissive and tried to lowball her despite their clear mistakes. This is very poor business practice, as he assumed no responsibility for what happened under his watch. My mother had used this establishment before without any issues, so this was particularly disappointing. He even tried to get the tailor to personally cover the cost of the dress instead of taking responsibility for mistakes that occurred in his business. read more

Wonderful service they really helped me out when I was in a tough situation (bridesmaid gown needed oil stains removed in under 24 hours) and were super helpful and sweet during the whole process while I was stressing out lol. They even managed to get out smaller stains I didn't even catch/ see. They text you when your order is ready too which is really convenient if you're pressed for time. read more

Dorsey Cleaners - After; the entire stain removed and even some of the smaller stains I didn't see when dropping it off :) - Laundry Services Near Me - Jessup, Maryland

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I stopped by a week ago to drop off two items, long pair of green pants and a long white dress. The dress had makeup stains on the top the owner that didn't come off with two stain removal processes. The owner took his time to attempt the removal again for a third time which proved successful. The owners are very pleasant and friendly. I'll definitely be returning and highly recommend read more

Dorsey Cleaners - Top of my dress - Laundry Services Near Me - Jessup, Maryland

BEWARE! A horrible owner and business that blames the customers if things go missing.Absolutely DO NOT COME HERE!! We trusted them to do our Dry Cleaning and when we came to pick it up, our jacket was missing. The entire time he kept blaming it on the system and even tried to say that we actually never gave it to him on top of charging the price for dry cleaning it! After asking for reimbursement, he claimed the store policy was to only reimburse 10x the amount that he charges for the dry cleaning after the discount because they charge cheaper than other places. We asked for the reimbursement statement in writing after being gaslit and lied to through the back and forth which he then says he will only reimburse $60 even though he charged $7.64 (Was charged $9.55x20%) The owner also kept trying to divert the issue and making it seem like he was doing us a favor on top of trying to shoo us out after we asked for reimbursement as well as scare us by saying that someone else had taken him to the small claims court but lost and had to pay extra on top of the cost/dry cleaning fee. read more

Dorsey Cleaners - His "written" statement - Laundry Services Near Me - Jessup, Maryland

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Great seamstress who gets it right the first time. I've had several dresses altered and she always does a great job. I was going to another one on 175 and often had to get a redo. Not here. Nice dry cleaning also. read more

It took me years to find a good cleaners that really care about their customers. I highly recommend them.

I was in a bind and needed some shirts dry cleaner before a wedding, they took my shirt in at 10 and had them ready well before 5. I appreciate the commitment and accommodation more than they understand. Exceptional friendly. glad to have them as a member of our community -Cory read more

I hate giving poor reviews, I usually just stop patronizing places but this is just too much! A shirt with a button this dry cleaner's pressing machine broke (but I paid to have replaced) was returned still broken. Didn't notice until my husband wore the shirt again. When I returned with the shirt and still-broken button, they agreed to replace the button...for a charge. The button I had ALREADY PAID FOR. I was like, wait, you're charging me? Response: Yes, we don't know when the buttons are broken, and all dry cleaners charge for buttons. I said that if they charged me I would never come back and they said OK. I drive miles out of my way to use this cleaners, return hangers to them for reuse, spend $30/month with them, and they don't worry about losing my business for a $2 button that I ALREADY PAID FOR? I may be "chump change" to them, and that is fine if they can afford to offend loyal customers, my business is now gone. read more

Dorsey Cleaners - Laundry Services Near Me - Jessup, Maryland

You couldn't get better service from anywhere . They altered four suit jackets because of my weight loss. Service and time sensitive issues were involved. Great Professional Service!!!! read more

***WARNING*** This place will try to charge you twice! I paid in advance and when I came to pick up my clothes a few days later ,I explained I already paid. After giving my phone number for my account, The shop owner asked me to prove it! I didn't have the receipt! I had to pull up my credit card transaction! After 15 minutes of the shop owner arguing and trying to make me pay again he finally accepted he was wrong and admitted wasting my time. Never pay in advance at this place, if you are forced to do so never pay in cash! read more

This cleaners was reasonable and picked up right on time! I brought a silk dress in that was stained in several places with red wine. They got all of it out and looks good as new! I'll be going back! read more

I love these guys. They are an organic cleaner, so you won't be wearing (and subsequently breathing) a lot of the gross chemicals you might get from standard cleaners. They are very affordable for dry cleaning and have a turnaround of less than a week, in my experience. In addition to all of this, they are very friendly and the man up front offered tips on how to keep certain fabrics cleaner and less vulnerable to wear and tear so the clothes last longer and wouldn't need to be cleaned as much (on the surface, a disadvantageous tidbit for him to share, but they genuinely care about their customers enough to share such info). I plan to keep coming here and would recommend them to anyone looking for a good and affordable cleaners! read more

Only place I get my dress shirts done. Super clean. Think 25 dress shirts is about $32? 3 days tops. No chemical smell, and super clean. Very friendly owners. read more

They did so great on my alterations in such a short notice. This was something I ordered online And it wasn't quite my fit. I'm 5'3 and the skirt was still dragging on the floor with 4-6in heels on, lol. So I came in at 11am and my skirt was hemmed and brought in slightly by 5:30pm the same day! Even though it's not something they usually do, they got me together since my event was the next morning. I appreciate their customer service. Great people! read more

Dorsey Cleaners - The before and after pic on my skirt - Laundry Services Near Me - Jessup, Maryland

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The owner of this store is SO AMAZING!!! He took my wedding dress in for cleaning when Bill's Cleaners wouldn't. His customer service is phenomenal and he is taking such great care of my dress. I needed my dress done next day...as I just got out of the field from training and not only did he say yes...said he's going to make sure my dress is perfect for my special day because he has three daughters and their weddings were important to him! How awesome is that!!! This store will ALWAYS have my business! The owner came through for me in such a caring way and I will never forget this. Thank you sooooo much!! read more

Excellent Cleaners. They always do great work in my clothing especially the delicate ones. They're always fair priced. They have never lost an item. I appreciate their attention to detail. read more

Super friendly and man do they know how to clean clothes. I was at an event with parking on grass and after major downpours, everybody's cars got stuck in knee-deep mud. I was out in pouring rain pushing cars out of the mud while wearing a suit. My suit was absolutely disgusting afterwards and my white shirt somehow turned pink in the process. These guys got my suit and shirt spotless and I've worn them to two weddings since then. read more

This is my go-to dry cleaner. They are friendly, helpful, informative, and good at what they do. I've learned about caring for my garments from them, and they've always done a good job at a reasonable price for me. So far I've taken dress shirts & pants, scarves, and other items here and they've always had them done on time. They've even successfully removed any stain I've brought to them. The whole organic thing is really nice, too. Considering all of the above, as well as their location that's very convenient to me, I would definitely recommend trying them out, and maybe swing by the deli next door afterwards! read more

Nothing but good things to say about Dorsey Cleaners. They finish my clothes quickly and the price point is nice. Very polite couple run the place and they are always warm and welcoming to me. I've had some bad luck with other cleaners so even though this place is conveniently located about a mile from where I work I would definitely drive further to come here after countless good experiences. read more

I have been coming here for well over a year and the service is great. They are kind enough to let you know when they will be closed for a long weekend so that you can make arrangements for your pickup. I am always greeted when entering the establishment and that alone goes a long way in today's customer service world! I come so often that they have my telephone number memorized! Thank you for all you do. Keep up the great work. :) read more

Very satisfied with the level of service and professionalism...I brought a special dress for alterations and cleaning and the owner assured me that I only needed proper undergarments and cleaning to save money on alterations..he was right! Additionally, he sold me an accessory that I hadn't purchased yet for almost nothing. I also got my suits cleaned there and was very happy with the results. I pass alot of cleaners in the area and will bring all my good consignment items here for special treatment. Thank you Dorsey Cleaners...you made me a very happy forever customer!!! I highly recommend this business for your cleaning needs. read more

I had a great experience with Dorsey Cleaners! Very friendly couple who helped hem my bridesmaids dress a few months ago. The dress came out great, and they even gave me a garment bag for free since I was traveling for the wedding. They steamed the dress for me as well, which lasted 2 months! I would definitely use them again. read more

I've been searching a decent dry cleaners in the area for a long time. I got to the point where I started hand washing my clothes or using dry cleaning sheets at home. I found this place and I love it! This dry cleaners is more than decent, it is awesome and so are the owners. They do great work as they aim to please. They are the sweetest people ever and I'm glad I found them. read more

We've been coming here for about 6-8 months and have been really happy we decided to switch from another cleaners. This place does a great job and is super friendly. Highly recommended. read more

Excellent!! They're organic, so I don't worry about nasty chemicals on my clothes. Fast service, and they are so friendly!! They got a very stubborn stain out of my winter coat. It looks brand new. Highly recommend this cleaner. I will definitely be back. read more

They were great! I was in a pinch and the guy was able to get it for me by the time I needed it for my big interview. He was really friendly and it was definitely affordable! read more

They were very friendly and prompt. Loved the way they handled their clients. Will definitely go back there.

Not a place to take drapes. I called in advance to verify the time it would take to clean a set of drapes. I was told if I dropped them early, they could be ready the next evening. When I arrived, I was told I had to pay at least half in advance. I thought it was just a language barrier. I'd been here with clothes and that wasn't the case. That policy isn't posted anywhere. Then I was told by the woman at the counter told me that the agreed turnaround time wasn't possible. I pushed back, citing the phone call, and she called a man up front who acquiesced. I should have just left. My drapes and valances came back so wrinkled (cotton, no pleats) that I spent the evening re-ironing them before I could hang them. When I commented on the issue when I picked them up, the man said it was the heavy press - better was not possible. The valances are flat pieces of medium-weight cotton - how can the press not iron them free? And if my household iron can do it, why not them? Very, very disappointing. read more

Love this cleaners! The owners go out of their way to go the extra mile when you ask them. Friendly and great quality service. Highly recommended. read more

I found this cleaners right near my work. Their prices are decent and they have a 20% discount on all dry cleaning. They did a pretty good job, when I checked my clothing they got all my stains out with out me having to ask. Friendly family owned business. read more

I am EXTREMELY PLEASED with the service at Dorsey Cleaners. I needed my bridesmaids dress hemmed and pressed on the SAME DAY OF THE WEDDING and Dorsey Cleaners delivered! They did the alterations in a little over an hour and I was on my way. I expected them to charge me a whole lot of money (given the fact that it was a last minute emergency tailor job) but they had a very fair price. I cannot thank Dorsey Cleaners enough for their excellent customer service, attention to detail and willingness to help me out. Thank you again!! read more

Found this cleaners near my work. They are fast and very efficient plus the price is reasonable. Will stick to this cleaners for now.

My family and I have been using this dry cleaner for a number of years. Dorsey Cleaners is family owned and is a place where you can get all of your dry cleaning needs met. Alterations and dry cleaning is done on-site. The turn around time for drop off and pick up is very quick. Prices are extremely reasonable. They have taken care of all of our dry cleaning and alteration needs. They even treated my wife's wedding dress to preserver it for long term storage. The price for doing this was far better than any other dry cleaner we tried. Dorsey Cleaners even placed the dress in a beautiful display box. I look forward to using Dorsey Cleaners for all of our dry cleaning needs. Also, this is a family owned business where the owners take pride in satisfying the customers. We enjoy using this dry cleaner because of the excellent service and the good conversation that we have with the owners each time we drop off or pick up. We will definitely continue to use Dorsey Cleaners and we highly recommend them to anyone that has dry cleaning or alteration needs. read more