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Dorsey Cleaners

4.4 (34 reviews)
InexpensiveLaundry Services
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Reviews With Photos - Dorsey Cleaners

Top of my dress
Natalie N.

I stopped by a week ago to drop off two items, long pair of green pants and a long white dress. The dress had makeup stains on the top the owner that didn't come off with two stain removal processes. The owner took his time to attempt the removal again for a third time which proved successful. The owners are very pleasant and friendly. I'll definitely be returning and highly recommend

His "written" statement

BEWARE! A horrible owner and business that blames the customers if things go missing.Absolutely DO NOT COME HERE!! We trusted them to do our Dry Cleaning and when we came to pick it up, our jacket was missing. The entire time he kept blaming it on the system and even tried to say that we actually never gave it to him on top of charging the price for dry cleaning it! After asking for reimbursement, he claimed the store policy was to only reimburse 10x the amount that he charges for the dry cleaning after the discount because they charge cheaper than other places. We asked for the reimbursement statement in writing after being gaslit and lied to through the back and forth which he then says he will only reimburse $60 even though he charged $7.64 (Was charged $9.55x20%) The owner also kept trying to divert the issue and making it seem like he was doing us a favor on top of trying to shoo us out after we asked for reimbursement as well as scare us by saying that someone else had taken him to the small claims court but lost and had to pay extra on top of the cost/dry cleaning fee.

I hate giving poor reviews, I usually just stop patronizing places but this is just too much! A shirt with a button this dry cleaner's pressing machine broke (but I paid to have replaced) was returned still broken. Didn't notice until my husband wore the shirt again. When I returned with the shirt and still-broken button, they agreed to replace the button...for a charge. The button I had ALREADY PAID FOR. I was like, wait, you're charging me? Response: Yes, we don't know when the buttons are broken, and all dry cleaners charge for buttons. I said that if they charged me I would never come back and they said OK. I drive miles out of my way to use this cleaners, return hangers to them for reuse, spend $30/month with them, and they don't worry about losing my business for a $2 button that I ALREADY PAID FOR? I may be "chump change" to them, and that is fine if they can afford to offend loyal customers, my business is now gone.

The before and after pic on my skirt

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10 months ago

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10 months ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

It took me years to find a good cleaners that really care about their customers. I highly recommend them.

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7 years ago

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4 years ago

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3 years ago

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11 years ago

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4 years ago

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3 years ago

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6 years ago

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8 years ago

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7 years ago

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7 years ago

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7 years ago

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10 years ago

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8 years ago

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7 years ago

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7 years ago

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8 years ago

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9 years ago

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7 years ago

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8 years ago

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10 years ago

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10 years ago

They were very friendly and prompt. Loved the way they handled their clients. Will definitely go back there.

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7 years ago

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9 years ago

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12 years ago

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12 years ago

Found this cleaners near my work. They are fast and very efficient plus the price is reasonable. Will stick to this cleaners for now.

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9 years ago

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12 years ago

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Review Highlights - Dorsey Cleaners

They even treated my wife's wedding dress to preserver it for long term storage.

Mentioned in 2 reviews

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Savage Wee Wash It

Savage Wee Wash It

1.0
(2 reviews)

I had the worst experience with this business and it's management this morning. My washer and…read moredryer went out at my home so I reached out to them through FB messenger two days ago asking specific questions; such as, "Is it really busy in the morning when you open at 6:30 because I have two little kids at home to take care of?" Their response was no, morning is slow. I arrived at the laundromat this morning at 6:55. The sign on the door said they don't open until 7:00 when it says 6:30 online. I waited 15 minutes before trying to call the number listed online because the business was still not open. The person who answered told me I had the wrong number. When I proceeded to text the number as asked on the voicemail, someone responded by asking me to call another number or go to their other laundromat. I sat there until 7:20, still no one showed up. Whoever the manager/owner is they are very unprofessional and do not care about wasting other people's time away from their family. You will not be getting my business at either of your locations. I recommend you update all of your information online: phone number and hours of operation. The person that responded through FB could have told me then that they don't open until 7:00 as well. Not pleased at all!

Really? If I do not wash my clothes there I cannot dry them there? Owner/manager told me to…read moreleave. My dryer quit and they cannot just help out? Never going back there and the place is filthy anyway. Take your business elsewhere if you are able.

Dorsey Cleaners - laundryservices - Updated July 2026

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