I really miss Odenton Cleaners, the one that was located next to Ruth's Chris and Baltimore Tea and…read moreCoffee. This Station Cleaners has the WORST customer service, and especially the older lady! This place makes up prices as they go. Literally, I had an item cleaned 3 weeks ago. I bring that same item back today, and the price is $3.25 more! They throw the receipt at you. This older lady acts as if she's inconvenienced every time I go in this place. TBH, moving forward, I will be looking for a new location to Dry Clean my clothes. In today's day and age, great customer service is the sustainability of a business, and I will not give my money to a business that treats me so poorly!

To say we have never been treated so poorly would be an understatement!…read more We chose this proprietor based on family and friend's recommendations. We brought several pieces to be dry cleaned and we left one short. You see, they "lost" a very expensive custom fit shirt valued at approximately $110 dollars. Just lost it! No explanation..just "so sorry". We went back when we realized it wasn't in the receivables and asked to see if they could find the shirt...they stated to give them time to look and come back. We did. Upon second visit..we were told by an associate that they could not find our item and after a discussion, were told that we would have to talk to Mimi the general manager, but the best they could do was a credit towards future dry cleaning. This wasn't optimal but it was ok. We asked for this in writing and was told no. When we asked when would be an optimal time to call MImi we were told .."we could not call to talk to Mimi" because they "don't answer their phones"!!! What!? How does a business function like this? So again, took time out from a very busy schedule to stop in to see Mimi to receive the credit. This is where it went from bad to unbelievably horrid. We were told in no certain terms that this was our bad luck and that they would not honor their verbal agreement as there was no way we could prove that any of this transpired and we would lose any small claims if we attempted to seek a refund. Please! Do not use this company. They are thieves at best. It is a shame too, because we always want to support local.

Trusted cleaners, although I was misquoted once, but all was good, way better than the PX cleaners.read more

It was my first time visiting Bill's cleaners. I got a pair of OCP pants tailored and…read moreperma-bloused. They did a nice job on the services I asked for, however upon trying the pants on I noticed a weird feeling on the right pocket. There appears to be fabric glue all over and hair/debris stuck on it from the clumping of the glue. Definitely a let down.

I can't speak highly enough about the quality of service I received at this establishment. They…read morewere able to alter my suits seamlessly and communicated well then they noticed some extra work they could do on the hem of my pants. They were professional and courteous and well worth the price of service!

My boyfriend gets his suits dry cleaned here and he always said how amazing the man at the front…read morewas with knowing the quality of his suits and ties and how well they dealt with the wear and tear when cleaning his suits. After I had a bad experience at a local tailor that had great reviews I decided to go here to get my dress tailored for a wedding coming up. The man at the front listened to what I wanted and gave me great recommendations. I just picked up the dress and it's perfect! Highly recommend this place!!

These guys are AWESOME. I had a wedding and we just moved to the area, and I left getting my…read moreclothes together until the last minute. I discovered the day before leaving that the movers somehow got my suit all wrinkled and dirty during the move. Eek! Called EIGHT places, nobody could actually do same-day cleaning despite many sites saying they could online. Enter Dorsey Cleaners - they actually answered the phone, confirmed they could do it in time, and delivered. My suits look awesome and they saved the trip (how was I going to go to my Cousin's wedding with dirty clothes otherwise? no way!) Thank you for being reasonably priced and delivering on your promise. I'll be back!

My mother took her dress to Dorsey Cleaners for alterations. The dress was marked with chalk and…read morethey agreed upon the alterations that would be performed. When she returned to pick up the dress, there were blue stains throughout the top portion. She was told that another dress had bled into hers. The owner assured her to come back and the stains would be removed. She returned and the stains had indeed been removed; however, when she tried on the dress, she couldn't zip it all the way. The owner helped her zip it up, but once zipped, the dress was too tight in multiple places. He explained that he had to dry the dress twice and it may have shrunk as a result. Whether the error was due to the alterations or the drying process, the end result is that my mother's dress was ruined. She spoke with the owner about compensation since there was no way to fix the damage. He was dismissive and tried to lowball her despite their clear mistakes. This is very poor business practice, as he assumed no responsibility for what happened under his watch. My mother had used this establishment before without any issues, so this was particularly disappointing. He even tried to get the tailor to personally cover the cost of the dress instead of taking responsibility for mistakes that occurred in his business.

Next day service, as promised! Always a good experience. Friendly staff and today's wonderful…read moreservice was from Tatiana in Glen Burnie, MD location!

Inexpensive. Quick. Efficient. A seamstress is onsite a few…read morehours a week. There's a sign posted with her hours. Wis there were more ZIPS around.

3 weeks ago I paid $86 to taper and hem two pair of work uniform pants. I wore one pair twice and…read morethe hemming and stitching is falling out and unraveling. So I checked the other pair I haven't even worn yet and the hemming is also loose and coming out, and I haven't even worn them yet. I took them back and she is charging me to hem them again even though her work is the worst sewing I've ever seen. I could have probably done a better job and I can't even sew. I find it pretty remarkable she does the work, it falls apart within 2-3 weeks and she charges me again to repair her own mistake. Once these pants are done I'll never bring another uniform piece to her shop.

I just used this cleaner to have my favorite bag fixed The lady that works there is very friendly…read moreand she did excellent work My favorite bag like new again There prices r reasonable and great customer service Will definitely go back

I've been a customer for 15+ years. Personally i have never had a problem with their service. Yes,…read morea little pricey. However, you get what you pay for. Friendly and responsible.

Have used Village Cleaners for many years. Highly recommend, very happy with their services.read more

Family run business for many years has gotten my business a few times and I am hooked. The counter…read morelady who i believe is the owner gives great customer service. Their prices are reasonable and turnaround time is really good. There are convenient street parking spots out front and in back. Give the valet a shot. You won't be disappointed.

QUALITY 1-10 =3 VALUE. 1-10= 3…read moreI had a not great experience here once before but the good reviews made me try again. Well when I got there to drop off my shirts to be cleaned and pressed there was a gentleman there that was not happy at all. Claimed they lost his suit. I gave the nice elderly lady a bag containing 10 brand new never worn shirts. I asked for them to be cleaned and pressed. I was a bit shocked 10 shirts cost 43 dollars.. I picked up the shirts 3 days later with hangers all wire tied together covered in a big plastic bag. Today I uncovered them and separated them in horror. 43 dollars to have brand new shirts look a wreck. They have more wrinkles than Ruth Bater Ginzburg. I NEED a few of these shirts in a few days AND need a pair of pants hemmed. What a mess this has become. Do I have them re do them ? And find a new competent cleaners or wash them and iron them myself. They cant be much worse. Wow What a TOTAL disappointment. Won't happen again. Shame on me. Gave them a seco d chance and Im so not impressed. ALL the shirts have pressed in wrinkles. Some have shiny spots from over heating. These were ALL brand new shirts. What kind of crack pot operation lets this lack of quality pass thru their doors.