Trusted cleaners, although I was misquoted once, but all was good, way better than the PX cleaners.read more

It was my first time visiting Bill's cleaners. I got a pair of OCP pants tailored and…read moreperma-bloused. They did a nice job on the services I asked for, however upon trying the pants on I noticed a weird feeling on the right pocket. There appears to be fabric glue all over and hair/debris stuck on it from the clumping of the glue. Definitely a let down.

These are two of the most miserable people I have had had the displeasure dealing with. The…read moreseamstress is better than the guy who runs the register, but really? Where's the customer service? I asked them when I left.

Best dry cleaner/tailor in town. I accidentally forgot to pick up my dry cleaning today and the…read moreowner was kind enough to drive back in almost two hours after closing to get it to me because I absolutely had to have it before leaving for a work event in the morning. I cannot recommend this place enough.

These guys are AWESOME. I had a wedding and we just moved to the area, and I left getting my…read moreclothes together until the last minute. I discovered the day before leaving that the movers somehow got my suit all wrinkled and dirty during the move. Eek! Called EIGHT places, nobody could actually do same-day cleaning despite many sites saying they could online. Enter Dorsey Cleaners - they actually answered the phone, confirmed they could do it in time, and delivered. My suits look awesome and they saved the trip (how was I going to go to my Cousin's wedding with dirty clothes otherwise? no way!) Thank you for being reasonably priced and delivering on your promise. I'll be back!

My mother took her dress to Dorsey Cleaners for alterations. The dress was marked with chalk and…read morethey agreed upon the alterations that would be performed. When she returned to pick up the dress, there were blue stains throughout the top portion. She was told that another dress had bled into hers. The owner assured her to come back and the stains would be removed. She returned and the stains had indeed been removed; however, when she tried on the dress, she couldn't zip it all the way. The owner helped her zip it up, but once zipped, the dress was too tight in multiple places. He explained that he had to dry the dress twice and it may have shrunk as a result. Whether the error was due to the alterations or the drying process, the end result is that my mother's dress was ruined. She spoke with the owner about compensation since there was no way to fix the damage. He was dismissive and tried to lowball her despite their clear mistakes. This is very poor business practice, as he assumed no responsibility for what happened under his watch. My mother had used this establishment before without any issues, so this was particularly disappointing. He even tried to get the tailor to personally cover the cost of the dress instead of taking responsibility for mistakes that occurred in his business.

They overcharged me for a sewing repair. The male quoted one price but the female charged me more…read more I do not recommend this store. Beware!

I don't really right bad reviews but this one is necessary. I got my dress shirt dry cleaned and it…read morecame out unprofessional and sloppy. The upper part of the shirt came out wrinkled and it looks like they did the job quickly just to get it done, without taking consideration of quality. I came back to ask if they can iron my shirt again at 3:15pm same day, and they said they turned off the iron machines. Very disappointed and quality poor.

I took my brand new Vera Wang comforter and shams to Lisa Cleaners and they completely ruined it! I…read morewant a new comforter. I live in Baltimore County and asked to send pictures of what they did Lisa said no just bring it here. She said she will fix it but there is no fixing snags, red spots and threads hanging everywhere. My comforter cost $134 and $59 to clean. I want my money back.

They over charge people for alterations, they want to charge me $55 to him a skirt. It was $24 down…read morethe street. They make up prices as they go

Alterations and dry clean…read more Fast efficient and priced pretty good for what you're having done. May not be the healthiest methods for expensive or delicate items but it's quick and they are pretty thorough. Would use them again

Shirt came back today with stains on Collar that weren't there before. Looks like dry soap…read more Although dirty service was quick. Perhaps too fast

I had a nice wool coat cleaned here and they did a very good job. I'm happy to see that you have…read moremending services and altering services. I did get to meet the cute dog of the store. It definitely lives up to its reputation and the owner was very nice too. Parking varies according to time of day but can get crowded.

I love this place! Have had multiple perfectly done dry cleans, at a fair price, and the best part…read moreis that you get to pet Rocky their dog. What's not to love?

In my opinion, this is by far the best cleaner in Laurel! The owner is extremely knowledgeable--he…read moretruly knows his craft and is always happy to explain his process if you ask. The prices are fair, maybe a little on the higher end, but I don't mind paying because you truly get what you pay for. I'm a vintage shopper, so I often bring in older pieces that are in pretty rough shape. When he's finished with them, the clothes look brighter, refreshed, and almost brand new. He really gives my pieces a second chance. The service is exceptional, and everyone there is incredibly friendly. My items are always ready on time, and I've never experienced any damage to my clothing. I'm a forever customer!

A hidden gem of quality clothes handling. It's straightforward here ask for what you want get it…read moreand go forth. Don't balk at the price - you want your clothes in good condition right? And you could pay much much more and get so much less. This is not Zips it's much better for slightly more cost but they get it clean they get the odors out and they don't mash it into unwearable and leave you crying at home. That is worth something.

Shoutout to our local community heroes! Awesome services and clean store I really love this venue…read moreand the owners. We just moved back from Texas and I am thankful that they are still going strong!! I have so much respect for the quality service and friendly atmosphere. I have always had great experiences here and my orders are perfect! And I like the hours of availability! The owner even makes masks by hand and they are high quality cotton in adult and kids sizes!!! She also also has reusable cooper masks which she states even her family uses! Now that is a good confirmation of honest testimony about a product! God bless !! Stay safe and healthy!!

I brought in a pair of trousers for a new suit to get the length shorten and waist taken in. First…read morebeing surprised by the cost of work, then when I came to pick up, the waist was still over an inch of what needed. Of she blamed the customer, and offered to repair at an additional cost. Businesses like this should not be for public consumption, having no idea about customer service. Sorry that negative numbers or stars are not possible.