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Brookline, MA

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The UPS Store

3.2 (55 reviews)
Closed • 8:30 am - 7:00 pm
Updated 2 months ago

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7 years ago

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15 years ago

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12 years ago

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10 years ago

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18 years ago

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16 years ago

These guys were great. Very specific about what I needed exactly to ship 2 electronic pieces. Great service.

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12 years ago

worst ups ever. no stapes nothing. you just drop off the package in front of a unfriendly employee. that all you can do.

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12 years ago

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11 years ago

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Ask the Community - The UPS Store

Review Highlights - The UPS Store

“All the staff, Hanh, Nick, Chris, Tony, and Andrew are very professionals and eager to help beyond their duties.”

Mentioned in 5 reviews

Read more highlights

FedEx Office Print & Ship Center - Destiny the fed ex coworker that should be called; uneducated nightmare.

FedEx Office Print & Ship Center

(26 reviews)

After reading some of the other reviews I was dreading coming here to drop off a package and to…read moresend out my jacket for a replacement again. The parking garage/lot is fairly small and looks like it's connected to an office park. I arrived around 7PM so the store was relatively quiet. I was worried that the staffed hours were over, since on the website this place is listed as open 24 hrs! There were two people at the packaging center and one of them was very helpful in helping me select the right size envelop and attaching the label to send out my jacket and other package!

" Beyond Horrific Experience Today" The fed ex-worker…read moreDestiny should be called uneducated nightmare. My experience at this location was beyond horrific . I had to put a one star; in order; to be able to produce this review. This experience goes down in the books . To one ;of the worst business experiences ; I have had ; while conducting business. My boss called me today on a Sunday at about 4:45pm . Stating ; he was dropping off; some documents for me to fed ex . The amount of documents was about 14 to 15 . The fed-ex location closes at 6:00 pm; it was already 4:45pm . I thought to go get some fed ex; envelopes; to just put them in ; the envelopes ;when my boss arrived ; then just run over to fed ex ; because I live so close. I went for this as a strategy; because; It was so close to closing. I live close; to this particular location . There is a sales associate here; that is Afro American; that always has an attitude problem or chip on her shoulder while providing service . I am also of African American decent as well as Hispanic . I am of a mixed race. I know all too well ; if anything is ever said about this behavior she will turn it into a race thing . I just want to go in and out of this location and conduct business. So I approach this woman very cautiously; always; to not activate the chip on her shoulder . Today when I asked for envelopes ;she said with an attitude and chip on her shoulder "no "; with the biggest attitude. That the limit; is five. That she had no more envelopes. When I could clearly see over 1,000 envelopes behind the counter. She also started laughing and making comments to another coworker destiny that was working today . I felt intimidated and ganged up upon. Only because I had asked for extra envelopes; it was such; uneducated nonsense that made no sense ; their behavior . I was just asking for fed-ex envelopes. Then of course ; they; said I was being a racist; because I question something they said . I said how can I be a racist ;when I am of the same race as you . These women were very difficult, unfriendly and rude people; to deal with. I am paying for a service . Yet they are getting paid; to act like this; to a customer. I felt so sad. It had to turn into this because; I had asked for some fed ex envelopes to conduct business. I still can't believe this childish uneducated behavior by these women . Then when I questioned it ; they call me of the same race as them ; a racist . I called the fed ex customer service hotline and left a message; with the manager on duty today for the store manager . I hope this is dealt with correctly because this behavior is unacceptable. I mean I know these people might not be happy with their employment or a personal situation however they should not bring these problems into their place of employment. I am just an America citizen trying to conduct business.

US Post Office

US Post Office

(62 reviews)

Allston/Brighton

What I love about this branch is the staff. While I've only been here a handful of times, I've had…read morea great experience every single time. They're super friendly and they seem to know some of the customers by name, (I love community feeling places!). When it's not busy, they're chatty and will laugh with you - not typical of other USPS locations period. Let's be hippy dippy and just spread peace and love y'all! They do a great job moving the line quickly, especially when customers are hemming and hawing about something or other - I love how conscious they are about long lines! This location is best accessed on foot, but there's also some street parking if you're lucky.

I've reported this post office multiple times to the USPS and several city offices. Their customer…read moreservice is atrocious, their employees are rude, and they just can't manage to do the one job that counts in a post office - successfully sending and receiving mail. They've lost several packages of ours when we had them sent to the post office specifically for safe keeping, and, my personal favorite, they get angry when we return looking for the same package (which they lost) more than once. One employee in particular - Janet - should be fired immediately. She yells at her staff and her customers publicly, curses frequently in front of customers, and once - when we said that we would wait until they found a package of ours that they lost - threatened to call security and have us forcibly removed. A real winner, that one. Honestly, this post office is one of the top reasons I want to leave Allston and they're the only reason I will never ship USPS again. Avoid it any way you can.

The UPS Store - copyshops - Updated October 2026

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