Surprisingly painless to use them for our notary services! From what I understand this location is…read morelocally owned, which is great for the community. We scheduled a time online and showed up for the appointment. The gentleman behind the desk was quick, efficient, and communicative about the process. He was very friendly and we were on our way very quick, and for a reasonable price. Also nice - The inside of the store was properly marked to help people stay safely distanced during the pandemic.

This UPS location is a mess. They block cars in when dropping off packages and show zero care in…read morehow they handle deliveries. I literally just watched an employee throw a package straight onto the ground. They overcharge, and the customer service is awful. Do yourself a favor--skip this place and go to USPS instead.

Wanted to send small package to brother. When found I wasn't in system, needed a photo ID: I asked…read morewhy (esp since paying in case) homeland security. HA: grabbed package and found somewhere else to ship. Never again.

Just to start, if you have never been here, it is not the easiest to see from traffic. But if you…read morecan see The Outback, just turn in there, it is connected to the restaurant. There is parking right out front. It's a small store, but they have all the supplies you should need to send out any package. I come here mostly to drop things off and the customer service has always been good. I've never spent more than 5 minutes inside. It's a pretty quiet store and they are always very helpful.

UPS in Swampscott is the BEST place to go if you are sending any type of package! They meet you at…read morethe door and have the BEST customer service! They do everything for you including packaging and they do it quickly so you can be in and out within 7 minutes! I will never go to the post office again to mail packages!

I was in and out of the store within 10 seconds, and I'm not exaggerating. fastest return ever.read more

I've watched at how the employees get treated by the customers. They come into the store expecting…read moreto be waited on right away. If they'd take a minute and actually watch how many things are going on behind the counter they may see these employees are doing the best they can. I watched as one man brought in a large fragile item to box. No matter what they did, it wasn't good enough. I also witnessed a lady start screaming at one of they employees trying to have him do something he was unable to do. Nice job Jake, Paul and Jacob keeping your cool. Candace

Manager is rude and so abrupt. Staff really tries but they have so much new staff. I asked about…read morecards and the manager rude blurted out- "oh my gosh... we haven't had them for two years". So much for a friendly response!

I have been going to this UPS store for over a decade and I have consistently gotten the best…read moreservice. Even one minute before closing time they are still helpful and patient! They are always accommodating to everyone and answer any and all questions. I wish other businesses were as customer focused as these folks! Kevin, the owner is always so kind and pleasant to deal with and has hired great colleagues who are also wonderful.

Always friendly and super efficient! The only thing is I…read morewish their parking area was larger.

I never thought I would write a review about UPS - but this place is exceptional. I just went there…read moreto send a return package. But the store clerk was very friendly, quickly get things done, and he even said "thank you for your business" when I was leaving. He made my day, I would be happy to come back again. In addition, I am not sure if the driver is from this exact location, but the UPS driver for my area (which is close to this location) is such a great man. He always ring the bell when package arrived, and never threw boxes, very professional and respectful.

Nice pleasant person at the counter. I didn't notice until I had left but he inflated the…read moremeasurements of the box I shipped by one inch for Height, width, and length. I can only assume that my box then cost more to ship meaning more revenue for the store. Not a way to do business if you want repeat customers.

This post office does not have any boxes hardly. They have very limited sizes. These boxes are…read moreessential to anyone who ships inventory regularly. They are rude when you ask for supplies on top of it. I recently moved here from Swampscott. The post office in Swampscott was a joy to go to and always had a vast array of box sizes. I now travel to Swampscott or Salem to mail my packages. This is simply unacceptable customer service.

I've been fighting to get my mail Every since my change of address to my summer home & at a total…read moreloss trying to get a member of the post office to help. I've now submitted a formal complaint & a formal investigation into the USPS was initiated as a result.

I went to UPS who told me the electronic label I downloaded was for FedEx but it was not. At FedEx…read morethe Assistant Manager printed the UPS label and even sealed the box and taped it to the box. Service at FedEx was WAY better than UPS and they didn't even make any money from the box. If you have a choice btw UPS and FedEx on 114 in Danvers/Peabody, FedEx is a no brained!!!

All I can say the customer service specifically from the store manager was simply non professional…read more The employees were fine. However when an employee asked the store manager a question that she couldn't answer (which is perfectly fine) he simply waved it off and told her to tell me go to the website (mind you I am right in front of him) When I asked another general question the answer was the same..and slightly sarcastic...which earned a laugh from one of his employees. As a business owner, if I was aware that my store manager acted that way, we would have a meeting ASAP. With that said the experience was 5 min long and with that said it was most certainly not a pleasant one. This is the FedEx Kinkos on RT-114

I can't say my job was particularly complicated, nor did it require any prep work on Minuteman's…read morepart, but still: I had an extremely quick turnaround rush poster job I needed to be printed and everyone came through for me and then some! As a graphic designer I'd already gotten everything laid out for them on a USB drive (and called in advance) but they basically dropped whatever else was going on in order to get it done within the hour. Everyone there was both friendly and polite for every step of the way. While I was there they even offered some of their own seating*, which I declined, but was a friendly gesture. The print quality of the poster was excellent, with near perfect color accuracy, and lastly they didn't charge a rush fee (which I was fully prepared to accept). *The aspect would be one area for obvious improvement at this location was the interior space: It feels pretty barebones in terms of comfort and presentation, and I was surprised that they haven't leveraged their printing capabilities to bring in a little color into the space. A few poster examples framed on the walls, an interesting banner perhaps, along with a simple but comfortable bench in the front would give a more "established" first impression. That said, it's the quality and service that counts most, and on those counts they are solid.

We have our business cards printed at Minute Man Press in Beverly for many years ! They always do…read morea professional job at a good price and quick delivery service too. Thanks !