Stayed in MDI for a week and this was our regular stop for a drink. Great steamers, friendly staff, live music on the deck, lovely view. Bonus: The have an MDI shaped cribbage board they'll let you use. read more

The Upper Deck - New American Near Me - Southwest Harbor, Maine

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Really great friendly staff and fresh locally caught seafood at a great price. The view off the deck at sunset is amazing.

View of Harbor which is a plus, seated right away for lunch, then no one came to wait on us even for drinks, two different waitresses helped people on either side of us, annoying music blaring in our ears from speaker right next to our table, ended up leaving after 15 minutes of sitting, not sure if anyone even noticed read more

The waitress was very sweet but the service was shockingly slow - we waited for over an hour and a half to get a boiled lobster , tasteless coleslaw and a lousy linguini with clams. This is after waiting for at least a half an hour for a table. Couldn't see the clams, garlic or fresh parsley. Worst linguini and clams I have ever had. And such a simple dish to make. They said they were backed up in the kitchen and gave us free chips and lousy salsa while we waited. Beautiful view. Lovely host. Lousy French fries, too. Lobster was good. read more

SO much better than the tourists traps (Beals, etc)! Seafood is fresh and tasty and service was attentive and friendly. Don't be put off by the bad reviews on Yelp! The food here was excellent (we had the chowder, steamers, coleslaw, and seafood platter), as was the service. We can't think of anything bad to say, other than the tartar sauce being subpar, but the fresh seafood didn't even need it. read more

The Upper Deck - Beautiful night views! - New American Near Me - Southwest Harbor, Maine

Poor service , very slow and inattentive. Got there around 7pm, the food did not come until 8:15pm. Nice view. Food tastes good.

No frills establishment but we had so much fun with the server in the bar and a great place to just hang out, eat and drink. We met several other travelers and between them and the fun server we had a great time. We even tried to go back a couple days later only to find they were closed on that day. read more

Great views but skip this restaurant. We waited over 1 hour for our food, which was nothing out of the ordinary- (captains plates at a fried fish food restaurant). Should have taken 20 minutes tops to prepare. The restaurant was about 1/2 full, not packed so there really is no excuse. Waitress was nice and I felt bad leaving a lousy tip, but can't excuse an hour wait for what we ordered. Food was just Ok, but I've definitely had better fried seafood. read more

The staff was nice as well as the atmosphere. I asked for a Tom Collins and received a gin and lemonade with flat soda in a pint glass. Fish and chips were dry. I get better for 1/4 of the price in Michigan read more

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The location over the water was amazing and the food was excellent. The best part of our visit was our server Andrew who was very attentive and friendly. He made us feel welcome and made us feel like valued guests. We enjoyed our visit with the exception of many cleanliness issues. This location needs a deep cleaning and a few upgrades. read more

Beautiful setting. Food was just ok. Bland, not much flavor. My son enjoyed his flat bread pizza. Service was slow, very slow. An older woman with an electronic piano was singing oldies. Maybe I'm wierd but I don't enjoy live music when I'm eating. I find it too loud and distracting. We probably won't be back. read more

Came here Sunday afternoon on our way to the lighthouse. We had no cell service so could not check Yelp reviews. The whole experience was awful. Waited 45 minutes before we asked about our food. Waitress gave us attitude. Totally rude. Said our order was next to come out. After seeing multiple orders being served-none which was ours we inquired again now waiting an hour. Totally ignored. 65 minutes later our food was served. Terrible. Veggie wrap was lettuce and green pepper. No portabella mushrooms, red peppers or even onion. Literally a wrap with lettuce and green pepper. All the meals were terrible never given a poor review before I can not find one positive thing to say. read more

An easy pass. The only thing they didn't screw up was the view. Three different wait staff completely ignored us when we arrived until we had to interrupt the bartender to be told where the hostess (who initially ignored us) would seat us. One of the kegs kicked (which happens), so we sat there for 20 minutes with nothing to drink and no explanation until right before our drinks were finally delivered. Our food took an additional 25 minutes to arrive and some of it was cold upon delivery. Seriously. Go anywhere else. read more

This place was our first stop for a pleasant and calm dinner pre-Acadia. The bartender was totally dismissive and argumentative when I simply asked for dressing, never otherwise was kind nor made eye contact and the manager, who I shared my concerns with, later told us to not come back. This is after the bartender tried to argue with me and shouted at my friend and I. The food was subpar on all fronts and the staff is a bunch of absolute pos read more

Good service, really bad food. I wouldn't recommend coming here. Our waiter was really nice however they were out of all the food we wanted to order and I ate the worst lobster roll I've ever had in my life. read more

Great food and drinks. It's just too bad they can't control the mosquitoes. Good kids menu and accommodation for families

Three stars all given for location and atmosphere. No real vegan options on the menu so I didn't eat anything but the drinks were strong and delicious. Loved the live band on Sunday afternoon. It took us a long time to get attended to, we waited a while and finally asked a waiter whizzing by for someone to assist us with being seated at a table. read more

I was sitting on the toilet for three hours after I had the lobster mac n cheese, good lemon water though it was very refreshing. This Maine trip has been a disaster!! read more

Pro: beautiful scenery. But, Maine is full of places for scenery. We went for the food and unfortunately, we came upon this place. We arrived at 18:50 and didn't get out of there until two hours later. The service is extremely slow and the food isn't all that great. We had a party of four and ordered "chowdah" and the crab dip as appetizers. The dip was OK and the soup wasn't all that great. When the entrees came out at 20:30, we had a crab avocado lettuce tomato sandwich (CALT on the menu). It didn't come with any avocado at all. Asked for numerous refills that never came and the rest of the food was just OK. Skip if you can. read more

My wife and I walked in and were ignored. No host/hostess to greet us, no sign to explain the seating. After standing there awkwardly for about 3-4 minutes, we walked into the bar area and asked for a table. The bartender said there were some people ahead of us (even though there were plenty of open tables), so we took a seat at the bar. I didn't mind at this point since I was happy to sip on a beer in the meantime. The bartender never offered us a drink or even water while we waited (I guess they didn't want our money), but then a guy walked in next to us and immediately got served a beer. About 5-10 minutes later, she leads us outside to the patio seating, and there is a couple sitting there. They (like us) were confused when they walked in and took the initiative to seat themselves. I wasn't annoyed about that, but the bartender/waitress just asked them to move to the open table right next to us. They and another table of guests got their drinks served long before anyone had even been by to offer water, take a drink order, or give us menus. We were on the verge of leaving when a waitress finally paid us some attention. The food was whatever. The only reason I'm giving it two stars instead of one is because the view from the patio deck was very nice. But there are plenty of nice views in and around Southwest Harbor. If you just want a drink on the deck, then go for it. Otherwise, I'd avoid this place, which made me feel like a burden when I was only trying to spend my money at their place. read more

Great lobster and very nice owner who greeted us at our table and was extremely friendly and personable. It's a family run business and it's nice to support the locals. The service is slightly slow, but understandable since every restaurant is extremely short staffed this year. Would definitely come back! read more

Less than desirable lobster rolls- head somewhere else if that's what you're looking for. Very small flatbreads, okay burgers. Beautiful deck with disappearing waitress. read more

The Upper Deck - New American Near Me - Southwest Harbor, Maine

Clueless server. We have a son with multiple food allergies and aversions. He really wanted tortilla chips and they had nachos on the menu. We asked if we could have the chips without any toppings, and the waiter refused, despite the fact that we told him we did not care what he charged us. Spectacularly slow service and average food at best. Then, they had the gall to add an 18% gratuity to the bill! Great music on the patio, but they seated us up under the tent. Many, much better options nearby. Try Beall's instead!! read more

The view is great. But that's about where it ends. We waited an hour for our food. The large table behind us, which were seated after us, were served and given their bill before our food even came out. Everything tasted meh, except the chicken marsala was decent. Also, be on the lookout for the service charge which gets added to the bill for large parties. Not a problem but they calculate it on top of the full bill total, including tax, which is not correct. read more

The Upper Deck is a good place for your basic MDI food. We had burgers, the Haddock sandwich, and flatbread. The fries were excellent! The burgers were cooked well, but could have stood a bit more seasoning. The buns were perfectly toasted. The haddock was crispy and well cooked. The flatbread was more like a personal pizza. Great for a kid but maybe not an adult. Service was good. View was nice. No complaints. read more

I really don't understand why anyone could give this restaurant a bad review. The view from their balcony is stunning, the service was superb, and the food was among the best we have had while on vacation here. But the best part of our visit was our server, Jaimie. Whatever the restaurant pays her to work there, it is not enough. She was genuinely interested in where we were from, gave us great advice on what to eat, and even offered to take pictures of us with the beautiful harbor behind us. I chose the El Diablo burger, and my partner chose the Decker cheeseburger. Both were cooked to perfection, and in conjunction with a Bar Harbor Summer Ale, it made for a perfect meal in a great location. Don't believe everything you read, this place is awesome! read more

Enjoy this little gem on the side of the road. It's not fancy, but it's just a great little Maine experience. And the lobster came with instructions for we Ohioans. read more

The Upper Deck - It's about the experience. A glass of wine on the deck overlooking the harbor, listening to nostalgic 80's tunes, eating fresh lobster... - New American Near Me - Southwest Harbor, Maine

We had a very hungry group of 17(!!!!!!!) whining kids and adults, and Hannah was the best waitress making sure we all felt welcomed and were well fed. Great place! read more

We really enjoyed our dinner here. Wonderful view of the water. The food was decent. Our service was outstanding (thanks Abby)! From my experience they are certainly better than the 2-1/2 stars they have right now. Note that they are seasonal. They close next week for the winter. read more

The food was underwhelming with small portions relative to what we paid. As an example, my friend had a flat bread pizza which was around 7 or 8 inches in diameter. The cost was around $15, which meant almost $4 per tiny quarter slice. The wait staff were nice, though our waitress got weird about either splitting the tab or taking cash off the tab, so we had to do more to work it out ourselves. read more

I really enjoyed the drinks, food and ambiance on the outdoor deck. The lobster mac was delectable and enjoyed thoroughly by my 15 year old. My husband enjoyed the halibut reuben and the baked stuffed haddock was excellent. Our server was friendly and attentive and the mojitos were perfect. An enjoyable meal had by all. read more

We stopped for a glass of wine & sat on bar stools on the deck with a bar top. Great view & food smelled good too. Bathrooms were a bit dirty. read more

For the price of the meal, our dinner was very disappointing and the service was incredibly mediocre. Had a very rude and impatient waiter. We waited an hour and a half for our food, we got to the restaurant at 7:30. The baked stuffed haddock was good, but the lobster Mac and cheese was cold and had few pieces of lobster. Prices are typical of what we've seen on the island but the service and food quality was awful. Would not recommend this highway robbery to anyone else. The vegetables served as a side were cold and undercooked, the French fries tasted bagged and freezer burnt. The mosquitoes inside the restaurant were unbearable and constantly swarming us and our food once it finally arrived. I could not believe how rudely my family was treated. Would recommend anywhere else on the island but here. read more

Horrible. Chowder tastes like Campbell's, and while we were waiting for our order the bartender told a clearly drunk local patron (Crystal) to DRIVE down to the store for ice cream for them. Also---I got violently ill from the fried clams. Never ever again!!! Do yourself a favor and stay far far away from this place. read more

Rude, disrespectful, and racist. My family and a group of friends came to eat for lunch and they said there's too many people for them to accommodate. But we specifically said we can be seated in different tables to make it smaller. They said it's too many people when there is not much of a crowd inside the restaurant. They didn't even bother to tell us nicely. Just very dismissive. This town is attracted by tourists and these tourists are the reason why their business could bloom during the summertime. Next time, be courteous and be respectful. It's goes a long way in a business. read more

I must admit that my husband and I didn't eat here, we popped in late one evening after having dinner at another restaurant. We had drinks and chatted with other patrons. Listen, this is a bar/lobster pound/divey local place, and we love it! The location is ideal! We can't wait to visit again next year, and try the chowder this time. read more

The Upper Deck - View from the bar looking out towards the deck and the harbor beyond that. - New American Near Me - Southwest Harbor, Maine

We went for a late afternoon drink. We ended up with the best blueberry margarita I've ever had, and the best crab dip we've ever had. The view was amazing, and the service was great. read more

Took an hour after being seated (45-minute wait to be seated) to receive food. Caesar salad tasted off (had a sea-food taste) and burger was lukewarm and bland. Lobster lacked substance. Would not come again. read more

The atmosphere was my favorite with a beautiful view. The food was good. Staff friendly.

Total tourist trap. One star for the view and another for a beer that was cold. (That's probably generous.) The rest was bad and over-priced. We sat down and ordered with our waitress who seemed nice enough. We ordered a cup of clam chowder, fried clams, and a burger. The place wasn't all that busy yet the food came out about 40 minutes later, including my clam chowder appetizer. The waitress first tried to pass it off by saying, here's your "side" soup for your burger. Seriously? I told her I was under the impression it was going to come before my entree and she made the excuse that they were swamped and ran out so they had to make a new batch. "That's what happens when it's homemade," she claimed. BS! It tasted like Campbell's and what kind of waterfront restaurant runs out of clam chowder by lunchtime? The proper thing would be for them to comp it, but if they just told me they forgot and apologized, it would have been acceptable. Instead they lied and the whole act really irritated me. The fried clams were soggy and the tarter sauce was hardly fish-stick worthy. I don't know why they bothered to ask me how I wanted my burger cooked (medium) as they seemed determined to cook it more closer to well done. The bill for the bad food and two beers was $50. Wish I would have checked the reviews before. Live and learn. read more