A year later and this poor quality is still coming through. Do not believe when they say it will…read moreget better. I see every stupid so called zipper cut like a puzzle. they do not follow or belong to turf societies. Feel free to cantact me for photos. they will never admit mistake and are counter sueing rather than just admitting. biggest mistake ever going with this company. Contact me and I will help. Do not fall for this.

From beginning to end Synthetic Turf Northwest (STNW) is a class act. Communication is key to any…read moreproject and STNW kept the client informed every step of the way. Our design appointment was informative, and James knew his product. Our scheduling for install was quoted as within four weeks, but install was started in less than two weeks. The work crews were always on time, professional, and after each step of the process, they thoroughly cleaned up. The end product is beautiful, a bit expensive for 'grass', but well worth the investment. At the end, our Project Manager, Matthew, visited in person and made sure we were happy. During the process the office, Misha, checked with us several times to explain payment, maintenance, etc. Customer Service tends to be missing from many service companies, but STNW has set the standard.

Third update! Prosper contacted me immediately after seeing my updated review. They came out as…read moresoon as we could agree on a time. They fixed all the issues that day. Kudos to them for the response, and making it right

I have used Prosper for three separate projects -- including…read moreinstalling pavers in my back and side yard. They are prompt, thorough and do an excellent job. Equally important -- their customer service is excellent. Hire them -- you will not regret it.

I'm so glad I went with Artificial Grass PNW (aka Synlawn Seattle)! Mike Carpenter and the whole…read moreteam were super easy to work with--friendly, helpful, and really knew their stuff. They walked me through the different turf options and made sure I picked the right one for my yard. The install went smoothly and the crew did an awesome job. Now my lawn looks amazing--green and perfect all the time, without me having to mow or water. My dog loves it too, first thing she did was run around and roll on it, it's holding up great. Honestly, I wish I had done this sooner, before I had the turf installed I just hated seeing my yard, I just didn't know what to do with it . I get so many compliments from friends and neighbors now. If you're thinking about turf, I'd definitely recommend Artificial Grass PNW!

Amazing! We just had a putting green installed by Synlawn at our house on Whidbey Island. There are…read morenot enough words to express how happy we are. Our salesman, Andrew, was professional and very knowledgeable. He took his time with us to make sure we got everything we wanted. The installation crew was fantastic. While being professional and experts at what they do, they were also so nice and made the experience fun. Like Andrew, they took their time to get every hole just right. Thank you, thank you, thank you!

Amazingly quick responses and efficient installation for a small pet-friendly turf area in our…read morebackyard. The quote and pricing were very fair and the dogs instantly loved it. Additional extra scraping around our AC unit for a more complete look. Thanks for such a great service. Highly recommend!!!

I requested service, they responded back with a bid, I asked about next steps and they ghosted me.read more

Kenneth and his team installed our turf earlier this week and I can't say enough positive things…read moreabout our experience. Kenneth checked in with us at the beginning, middle, and end of the project and was very detailed about our questions and followed through on our requests for some detail work around a drain and a tree. The team left the yard, patio, and driveway spotless after they finished up and the final product is just wonderful. It was definitely an investment, but we are so happy we chose to move forward with upgrading our yard.

Amazing service and follow-up! DreamTurf installed turf in my front and backyard, and I was…read moreimmediately impressed by their work ethic. They said they would arrive at a certain time--and they did. They worked all day, and the results were fantastic. Fast forward four years, and we had a small leak. Brad and Chase, who I believe were part of the original installation team, came out to check it. They found the problem and resolved it in less than an hour. We couldn't be happier! Since that initial installation, we've recommended DreamTurf to many neighbors and friends--they are truly the go-to company in the Northwest. Professional, friendly, reliable, and reasonably priced, they deliver exactly what they promise. A big thank you to Brad and Chase for handling the issue so efficiently, and thank you to DreamTurf for their consistently excellent service!

We are VERY pleased with the work that the Arya Team did for us. They transformed the front yard…read moreby installing artificial turf and a planter around the tree. They demonstrated their attention to detail and pride of workmanship. We shopped around, and they offered the best price without sacrificing on quality.

The crew at Arya did an amazing job with our backyard. They were professional, friendly and able to…read morecomplete our project by the deadline we set (actually they completed it a day early). They were also very accommodating to changes we requested as the project progressed. Highly recommend!

We recently had turf installed in our backyard, and the experience exceeded every expectation. From…read morethe first conversation to the final walkthrough, the team was incredibly communicative, organized, and professional. They kept us informed at every step, answered questions quickly, and made the entire process feel easy and stress-free. The crew worked efficiently without cutting corners. They showed up on time, moved fast, and paid close attention to detail. The finished product looks amazing and completely transformed our yard. It's clean, seamless, and clearly installed by people who take real pride in their craft. If you're considering turf, this is the company to call. Top-tier service, outstanding results, and a genuinely smooth experience from start to finish. Highly recommend.

Great company and great service and support. Got the turf installed last year and enjoyed our…read morebackyard all spring and summer without any issues or hassles. Jarod and team also were great working with me to properly cover an access pipe in the middle of the yard, keeping it accessible if needed and making it level so it wasn't a tripping hazard. Kids, dogs and adults all love the backyard!

I received prompt, professional service from this company! They seeded the areas which they had to…read moredig up and were very polite. When I called and requested an adjustment to the work, they came within the hour! The equipment used was first rate and state of the art. Good people!

Seattle is a tough area. As someone who can usually do any home project themselves, but doesn't…read morehave the time, I am often disappointed in the results. Usually I end up redoing some aspect of a job. These guys were excellent. I'd definitely hire them again and I can't say that about many companies I've worked with in Seattle.