If you want to ever experience Customer Service like you've never experienced before, by all means head on over to The Time Store.
They usually open between 30 minutes to an hour late, which gives you plenty of time to kill, be late for work, an appointment or peruse Macy's and the other jewelry stores that carry the same lines without the attitude.
Their sales associate, Omar is a gem and a veritable fountain of knowledge- or whatever comes into his head to close a sale. I think they're called "lies".
The customer service you find at this company is so exceptional, their Trumbull location closed down.
So, reiterate- if you're looking to experience sub-par service coupled with the ranging between stellar (Britney and Polly) to abysmal (Omar) take your chance and give it a shot.
Just remember that they open later than the other stores. MUCH later, and about 15% of what Omar tells you is the truth. The other 85%...not so much.
You'll do much better going to Lenox Jewelers in Fairfield or Macy's. read more