Stopped in my tracks from getting other food in the food court because I saw this place and it had Almond Boba. They call it Almond cream but it was exactly as I like it. Creamy and slightly sweet but still having a strong tea flavor. Service was quick and the staff was nice. Confirmed if I wanted a receipt before throwing it away and also kept an eye out for another customer who had trouble paying by card earlier so he could serve them. If you need a refreshing drink as you shop or after, head downstairs and check them out! read more

The Teahouse Tapioca & Tea - Stand in food court - Coffee & Tea Near Me - Houston, Texas

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I am actually so shocked at the quality of this tea in a mall food court! Super rich tea flavors and the cream with it is so creamy and milky and it was just the perfect ratio! One of the best oolong milk tea's I've had and this is my go to for any boba shops and I think this place makes it the best! Service was super friendly and quick as well. Everything went well :) read more

The Teahouse Tapioca & Tea - Osmnths oolong cream tea with pudding - Coffee & Tea Near Me - Houston, Texas

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Beware of their shady rewards system. I lost over 20+ free drinks which I've spent hundreds of dollars accumulating over the years. Never supporting their scam business again. read more

I ordered a drink that isn't specifically on the menu and it came out great! I wanted a lychee cream blend, but this isn't particularly on the menu, so when you order, you have to ask for a Lychee ice blend with non Dairy creamer (extra charge). I usually get it with tapioca and lychee gel! So delicious and definitely worth trying! You can try this at any of the Teahouse locations across Houston! read more

The Teahouse Tapioca & Tea - Lychee ice blend with non-dairy creamer and tapioca + lychee gel - Coffee & Tea Near Me - Houston, Texas

Great pit stop while shopping Can try to find a spot to chill But it is super busy Try to remain calm and you'll be fine read more

The Teahouse Tapioca & Tea - Vietnamese iced coffee and strawberry smoothie - Coffee & Tea Near Me - Houston, Texas

Went here a bunch of times with mixed results. That said, this is the best place to get tea in the Houston Galleria unless u count that high end dine-in restaurant (Yauatcha) which i havent tried. Each time tried the freshly made teapresso-style iced teas. Alishan oolong was good, four seasons was too bitter, osmanthus oolong in between. Not sure why theres a white froth on top when i order it plain (no milk or sugar), maybe its micro air bubbles. Props for lots of specialty tea varieties beyond basic green or black blends. read more

Employee looks like they hate their life. The Watermelon juice i got was not fresh. 150% garantee but i was not satisfied and they did not give me a refund. read more

Completely lied about having baby boba. I was so excited just to have my hopes and dreams crushed by the falsified advertisement shown on the menu. Unacceptable. read more

The Teahouse Tapioca & Tea - Menu by the way. - Coffee & Tea Near Me - Houston, Texas

Specify exactly what you want and keep an eye on them! I was really craving a simple milk tea drink so I decided to order one here. After paying and waiting in line, a worker behind the counter calls me over and informs me that they are sold out of milk tea. He offered me jasmine milk tea instead which I accepted. When my drink was ready, he tells me that they had just enough milk tea left and ended up giving me my original order instead. I looked at my cup and noticed that it was filled mostly with crusted ice and a tiny bit of milk tea. In fact, there was so much ice, it only took a few small sips before half empty. They basically compensated the low supply with more ice and still charge me full price. I really expect this kind of outcome from Sonics, but not here. Whats worse was that I ordered it with half the sugar because their drinks are normally extremely sweet. Instead, I got the usual 100 percent diabetic inducing sweetness. I use to order milk tea with half sweetness at the other Tea House all the time so I know how half the sugar should taste - this was far beyond half the sugar. My teeth were practically developing cavities as I drank. I ended up throwing half my drink away. I normally don't ever waste food or drinks, but in actuality I only threw away like 3 sips worth. Lastly, why do more and more places use the iPad credit card machines? The signature screen always persuades customers to tip the cashier an extra %15-%30, even though no service is provided. It's all a marketing scheme to guilt customers to tip with just a simple push of a button. Or, you can avoid tip by physically pressing "No Tip" and feel like a jerk! They do this all the time at Food Trucks and it's popping up everywhere. If the cashier is polite or helpful, I would usually tip a dollar for a drink purchase. For the most part though, I believe people that people who physically serve and bust their butt such as waiters and waitresses deserves my dime more. Tea House in the Galleria? No thanks! read more

The Teahouse Tapioca & Tea - They told me they were running out of milk tea so they just filled the cup with ice. I feel ripped off!!! What the crap!!! - Coffee & Tea Near Me - Houston, Texas

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I loved Teahouse and have been to multiple locations across Houston without any issues. Here I got a green tea and to my absolute disgust, there was a black hair in it, and I didn't realize until I almost finished the drink since it sunk to the bottom. When I went back to talk to the manager they didn't seem to take the issue too seriously and made me wait 15 minutes for a refund because taking other orders seemed to be more important. I asked to get my other drink refunded as well since my sister didn't drink hers after being disgusted with the hair in mine, but they just seemed not to understand. The girl at the counter also did not seem to understand my question about if the jelly was vegetarian when I was placing my order. In short, only come here if you want terrible customer service and a hair in your drink :) Also, as a disclaimer this was not a scam I made up to get a refund. I don't enjoy walking miles back through the galleria and waiting for a $4 refund, it's just sad how disgusting it was and the minimal compensation and understanding I was given. After reading other reviews of this place I realized this wasn't even a first for this location. read more

The Teahouse Tapioca & Tea - Hair in my drink. I loved teahouse but after this terrible experience and customer service I don't think I'll be returning - Coffee & Tea Near Me - Houston, Texas

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First time my order has ever been messed up at a Boba place and I have gone to multiple Boba places (estimate about 500 times). Order # 8394432 date 01-15-2022 2:07 pm: Ordered 1 Honey Green Tea (less honey, less ice and Tapioca) and ordered 1 Vietnamese Coffee (Tapioca). See notes below: 1. They forgot to add Tapioca to my Vietnamese Coffee. 2. They gave me a small straw for Vietnamese Coffee. 3. I did not notice this until I was half way across the mall as I did not insert straw in drinks yet as I was ordering for another person and was going to wait until I met up with the other person I order from so it took me about 40 minutes extra to get issue resloved. 4. Went back to have issue fixed, with out saying anything about the issue when I walked up to counter, the employee already new my issue with out me telling them (that's wierd, they must be a fortune teller). They took my existing Vietnamese Coffee and added Boba and they gave me a Boba straw. 5. Cashier and orginal person that gave me my order once complete both gave attitude when I was trying to pay and when I received my order, I did not like the vibe. Note: my receipt shows I paid for Tapioca for my Vietnamese Coffee. 6. Was not busy. No one else order was messed up. 7. The Honey Green Tea that I ordered did not taste like green tea but was very bitter. 8. We ended up throwing away both drinks/orders after one sip due to it not tasting right. We were worried the employees did somthing to the orders due to my experince and factors I saw in the situation. 9. From this whole experience, this is by far the worst customer experience at a Boba place I have ever had. I have never gotten my order messed up anywhere before. This was a waste of my time and money. They need to pay me for the time I spent walking back to get my order resloved and my money due to throwing the product in trash. Conclusion: Option 1: Staff purposley messed up my order due to whatever reason. They may not like thier jobs, maube they did not like the way I looked or how my voice sounded, IDK why. Option 2: Employees are just incompetent people. Either option above inregards to try to answer the question why was my ordered messed up works for me. Anyways I will go else where at the mall for Boba, I saw a different place not in food court area that sells Boba. That will be my go to spot now when in the mall. Note: I have been at other locations under this Boba brand and no problems and it was a pleasant experience. I will not be back to this location and will now think again in regards to if I will ever go back to any locations under this brand, The Teahouse. read more

I love all their drinks! I've been hooked on the strawberry pomegranate tea with lychee though! They give 10% off for mall employees, which is awesome! The employees are friendly and suggest yummy drinks if you want to try something new! read more

The Teahouse Tapioca & Tea - Strawberry pomegranate tea with lychee and matcha cream tea with tapioca - Coffee & Tea Near Me - Houston, Texas

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This place is inside a mall in the food court near the back. They have a lot of different teas, and they also have fresh juices. I ordered a roasted oolong cream tea press, and it was pretty good minus a few peculiarities. First, they seeped my tea using a tea bag, and then they used a blender to crush ice into it. I asked for no ice no sugar, so i guess that's why they blended it until there was no more ice left. Then, they put some milk powder in it, blended it some more, and then poured it into my cup. The tea was actually pretty good, better than I was expecting. But then, when I finished drinking it, I found out they left the tea bag in the cup! Wooooow! The cup was tall but the tea bag took up a lot of the space, and the drink wasn't cheap either. It was $4+ after tax. They have rewards here though, so ask them about that. read more

The Teahouse Tapioca & Tea - Roasted oolong milk tea, no ice no sugar - Coffee & Tea Near Me - Houston, Texas

I think their service is great considering it's a teahouse kiosk inside the galleria which receives a high volume of visitors every day. Cashier was very welcoming. My order: matcha cream tea with tapioca. Not the best I've tried. Could've been more sweeter and less watery so maybe they do add a little too much ice. read more

The Teahouse Tapioca & Tea - Matcha cream tea with tapioca - Coffee & Tea Near Me - Houston, Texas

Amazzzinggggg boba!! I love how nice and personable the staff is, it really makes you feel at home and the vets boba in Houston

What a strange experience here last night with my husband. After eating at Ichiban right next door, we were thirsty. My husband was craving a Vietnamese Iced Coffee so we stopped by the Teahouse. He ordered a large and the staff quickly checked us out. Then, we watched the weirdest things occur. They started by squeezing some condensed milk into a cup. First, their bottle of condensed milk ran out, so the staff member opened up a new can but had a lot of trouble with the can opener. They accidentally went a little too far and the top fell into the can. They proceeded to stick their entire finger (without gloves or anything) into the condensed milk can and could've easily cut themself on the opened lid. Then, they proceeded to open another can very slowly!!! I was scared for this employee. Once they filled up the condensed milk bottle halfway they proceeded to continue to make the drink. Remember when I said they started putting condensed milk in until the bottle ran out? They proceeded to zero out the scale and add more condensed milk into the cup. The ratio ended up being 1/2 cup full of condensed milk then 1/2 cup of coffee. It was overly sweet and gross to think that we even drank it since their finger was all up in the can of condensed milk. Next time, use a spoon to get the lid out and the use your little tongs to pull the lid out and put it into the trash. Additionally, put the lid down on the second can so somebody who is taking the trash out doesn't accidentally cut themselves. read more

Mexican gentlemen keeps discriminating me by calling me a female name after 3× every order making rude remarks and eye rolls. Im a male.

For such a small establishment, they sure do a good job. I ordered four different very specific drinks/smoothies and they got it just right! They also delivered fast for how many people were ordering. The drinks were all very similar to the ones I have had in previous Teahouses. My only recommendation is to clean up the "trash area" where one disposes of the straw rappers. Would definitely order here again when visiting Galleria. read more

Awesome place to get tapioca in the Galleria. Service is okay, but there were a lot of people in line so that may have affected it. I really like the yellow mango slush and the avocado cream. Both are really refreshing. The last time I came, I tried the green mango slush and it had a strange taste to it. Maybe I wasn't used to the flavor. It tasted more like tamarind than green mango. Definitely recommend this place if you're ever in the Galleria. read more

i had the Chai Cream Tea from here with Tapioca and it was good. Really milky and heavy though, I couldn't even finish the drink because it made me feel full! It had a nice chai flavor and not too much milk or cream as to where you couldn't taste the chai anymore. The tapioca pearls were perfectly chewy, slightly sweet, not too much ice in the drink, quick, and they didn't skimp on giving you the tapioca you paid for. So why the three stars....? It just wasn't the best. But it was nice to have while walking around in the Galleria. read more

The exact tea that was on special (buy one, get one!) was not available until they brewed more. Slow service. Extremely slow. Even though I was the only customer there. Staff unfamiliar with menu. I ended up getting Japanese roast sancha green tea. It was decent. read more

Who would've guessed a boba place in a mall would've been great? I ordered the chocolate cream drink and luckily I didn't get any tapioca with that otherwise it would've been hard to drink since the consistency is almost like a milk shake. I'm not complaining though because it tasted so good. read more

This is located in the food court in the Gallieria. What's good. -Cream green tea with egg pudding: I asked for LESS sugar and THAT'S WHAT I GOT! Most of the other bubble tea places in Houston disregard my request, but this one finally did what I asked!. -With about 2 hours left until closing, they ran out of tapioca, so I decided to try the egg pudding instead. I was pleasantly surprised and it happened to taste good. Next time, I would probably do an egg pudding tapioca combination. Would I go back? sure read more

Stopped by here while we were shopping at the Galleria today. My boyfriend got his all-time favorite Jasmine Honey Green Tea with Tapioca & I got fresh brewed hot Jasmine Green Tea. The service I can't say that it was super friendly, but she was not rude. There were not many people in the line or anything, but they are just busy so I didn't expect any extraordinary service. Our tea came out very fast. Like while my boyfriend was signing the receipt, our drinks were ready. I was a little bit sadden at how fast my tea came out since it was "fresh brewed," but it didn't taste bitter or old. read more

I've been to four or five different Teahouses now, and I have to say that this store and location is the best I have ever encountered and soars far about it's competition. To begin, I got a Chocolate Mint Tapioca with small tapiocas and mixed coffee jellies and I want to say it was amongst the most delicious things I have EVER tasted. Genuinely not an exaggeration. The man at the counter was friendly, and they even have free wifi and THREE usable computers. WHAT? I have never seen a free computer at a tapioca shop before, but it was GREAT! Even if they were a little slow, I think that goes about and beyond. I noticed, although did not touch, a plethora of board games in cubby holes, and COOL board games too. Some I had never even heard of but was actually tempted to take out and play, even if I was by myself. :) Well, I can just imagine how great they would be for a first date, which by the way, is a perfect time to go to this Tapioca shop. Overall, if you are EVER in the area, PLEASE check this place out, and get that Chocolate Mint Tapioca, you won't be disappointed with any of it. read more

Me and my wife decided to try this place out because of the big boba heads we are and when we began with our order the employees started saying some rude things in Spanish about us and didn't realize I spoke Spanish to so bad customer service in my opinion and because of them never going back here read more

Not bad! Didn't expect much since it's located in the mall. It was surprisingly good. Paid 4.06 w/tax. Tapioca had good texture. I do recommend! read more

Best shake ever. Tasted like it was made with ice cream. The peach shake had more of a ice texture. Both drinks full of flavor. read more

The Teahouse Tapioca & Tea - Drinks are better than I expected considering the name. - Coffee & Tea Near Me - Houston, Texas

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The teas and smoothies taste very artificial and very sugary. Of course you can ask for no sugar but the drinks are still not very good. Just stick with the fruit tea, their best selling drink. read more

The drinks are good and tasty. However, the friendliness and customer service is not as great. For example: having to wait for the staff to finish texting on their cellphone before they take your order, consistently closing around 8:45 and 8:50 (supposed to be at 9:00PM), and not greeting or thanking customers. read more

Among all the tapioca tea places out there, The Teahouse has always been my favorite one! I love the following favors: original, almond cream, green tea, thai tea, coffee mocha, coffee ice cream, honeydew and cantaloupe. I believe they have a total of 4 local in H-town. This one is in the Galleria mall. They have 2 in Chinatown and 1 near the Montrose area. For some reasons, each of them have different free drink promotion. The one in the Hong Kong Market Mall will give you a yellow punch card. You can only use that card at their location. The one that is next to the Wellcome market goes by your phone number. You cannot use your yellow punch card with them. Same thing applies to this one. They at times offer buy 2 get 1 free. I am not too sure with the one over at the Montrose area though. If they have different owners, they probably will have different offers. read more

Really, really sweet taro milk tea. I have a high tolerance for sweet, and I still had to dilute my drink. After adding a ton of water, it was actually quite good. read more

Great place to try tapioca. My friends and I go a few times a month and I always stick to the coconut flavored tapioca.

I'll agree with others that these drinks are packed full of ice that it really renders three solid slurps before game over, especially with the fruit teas. I liked the taste though, their boba are very sweet so I ask them to put only a few which they did. I tried the cream tea and fruit tea and although I loved the taste, there was just so much ice in it, you know, when there is so much ice you just feel cheated. The cashier I had, Evanescence was on her name tag, she was very nice though. I wish I got a picture, but they have a wide variety of options for such a small space in the mall, they are okay I guess for a quick hit. read more

Large selection of drinks. Their tapioca pearls are soft and sweet. Good sized drinks. Excellent customer service from staff. Will definitely return! read more

I love the Teahouse at all the locations, but this is the one I love the most! The staff always accommodates my special requests, and I love all the combinations of drinks and sinkers! read more

I went today to get a taro coconut cream blend and there was a hair in it. Fucking disgusting and gross. They need hair nets. If y'all buy a drink at the Teahouse galleria you might want to check if there's a hair in it. Just saying. read more

I like the frozen mocha. Everything else is just too sweet for me. I don't like the Iced coffee. It's just not rich and smooth enough. I have had better somewhere else. The price is higher than the other branch in China town. read more

Great drinks! The recipes are pretty much the same at every location. But this particular staff is young and a bit inexperienced. Not rude, but under-friendly. read more

Ordered 2 milk teas, they were so bad we drank a few sips and threw the rest away. It's super artificial and leaves an aftertaste. yuck...