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    The Tea Tree

    4.7 (22 reviews)
    Updated 3 weeks ago

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    2 of my favorite teas from there. If you save and return these tins and they have them in stock, you save 20% on refills
    Kendall P.

    I will start this review stating that I've been going to the Tea Tree in Batavia for several years fairly often and can speak from repeated visits the inconsistency of customer service. I have always been greeted, usually someone's there to answer any questions or help me find something to suit my tastes. That being said, my last 2 visits in particular, both after the new year, have been mediocre at best. I was greeted both times when I walked in, but that's where the customer service stopped. Their shop is in desperate need of more inventory. They're out of some of the most popular teas: Matcha powder, English Breakfast, and others. Their Chaga mushroom chai is a new favorite of mine I tried for the first time in the fall on a recommendation from a woman I met from Germany. They were out of it at the beginning of January, but they did get more in stock at some point since I was able to refill my tin this time. There's a young woman who works there that's not very friendly and gives off a "I'm only working here for experience and a paycheck" attitude. An example of this: I asked about whether she knew when I could expect them to get more matcha powder in, and she said, "whenever they restock the supply." Then I asked if she could tell me if the Plainfield location had any in stock and she responded, "You can call them and ask." On my receipt it said her name is Kassie. I would give her the benefit of the doubt that maybe she was having a bad day and it was leaking into her professional life that day, but I'm pretty certain she was the same person who rang me up last time I was in there and it was a very similar experience. In the past, other employees there would not only apologize for their low supply of whatever was missing, but they'd help me find something similar and if I was interested, they'd call their Plainfield location for me and ask if they have certain teas in stock. I hope it's just this one employee that's not the happiest to be there and that this store is still generally a great place to work and shop. I live in Plano, so it's a good drive every time I visit. It would be nice if the experience was consistent.

    Overwhelmed with amazingness
    Erica W.

    This shop is all kinds of amazing! The owner is the sweetest most knowledgeable girl. My best friend and I could talk to her for hours. You can tell her job is her passion. The tea is amazing and basalmic and oils! And lotion!!!! Everything is amazing

    It IS tea time!!!

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    6 months ago

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    3 years ago

    What a wonderful and unique shop. They have so much more than tea, like, spices, vinegars and oils. Highly recommended.

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    2 years ago

    super cute in there!! olive oil and vinegar tastings were so fun. I got 3 small tins of tea that are super delicious

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    6 years ago

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    Urban Artisan

    Urban Artisan

    5.0(4 reviews)
    2.5 mi

    This is a great store that exudes love for Chicago everywhere. You'll find some stuff local to…read morethese far west suburbs as well, but a lot of the stuff has Chicago-specific themes to it (for instance, the Chicago flag). They have t-shirts, blankets, coasters, glasses, hats, wall art... you name it, you might find it. It's a great place for Chicago souvenirs or just for those who love the city (and most people around here love their city) and its environs to find something for themselves. I saw some things that looked familiar and that's because they were from Tori Grace Outfitters, a local artist whom I love (check out her Chicago icon pajamas, they're great!). The place is super packed but we were able to navigate well enough with strollers. But being packed to the gills just means it's that much more likely you'll find just the thing you're looking for. I ended up with a Swiftie t-shirt for my kiddo because my friend handed it to her and then she would not part with it. The employees were friendly and talkative, and one of them I think was the owner. I liked the store a lot and as I said, it's a great place for souvenirs. I don't live close to Geneva but that's the only reason I wouldn't shop here. If I had known about the place before I went home a few weeks ago, I probably would have visited because I was looking for a place to get some souvenirs for my friends kids, and may keep them in mind for the next visit home for exactly that reason.

    The people who run this store are very nice and helpful. Good quality clothing, coasters, and…read moreeverything there is great. definitely recommend this store for little gifts.

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    The Tea Tree - herbsandspices - Updated May 2026

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