Not sure what's up with the negative reviews here. I came late night and was treated with courtesy…read more The self order kiosks have English options but only take card. If you need to pay usd or pesos, you'll have to speak to the employee at the cash register. They are bilingual. Lots of good seating here, but if you can to go as well. Not a bad place if you have some cravings or a bit of home sickness for something familiar.

I go to Cancun every year and always stay at the Marriott across the street from this McDonalds…read more After a bad experience the year before, I decided I'd give this place another shot. What a mistake! Not only was it a repeat of the rude customer service, the food was cold and stale - despite taking nearly 20 minutes to prepare. Also, I noticed the person preparing my Big Mac was not wearing any gloves. Yikes!!! The employees seem annoyed by the sight of a Gringo in their presence, even though I was soooo polite and appreciative. I would just tell American and Canadians not to bother and just steer clear. Spend your Pesos somewhere else. I wish the employees cared a little more. This place could be a much better experience even if they tried just a little harder!

Four stars excellent service! Small Place with large…read moreburritos. Had the chicken /pollo which was tasty. A little heavy on the beans would have preferred a little more chicken and cheese. My wife and I split one burrito. Went there twice in March thumbs up On the friendly service. Had the chicken burrito and the pineapple salsa with chips. Recommended!

There are a lot of things I want people to stop doing on yelp, but more than anything else, I want…read morepeople to stop lying about these international restaurants just because they, like I, got duped by TikTok videos. I saw so many videos and read so much hype about this place. I was excited to try it. I was just as disappointed when I threw out my burrito after a couple of bites. The food here is not good. It is so basic. I ordered chili cheese fries, and a burrito. For the burrito, you have to complete a form for your customizations, which I thought was going to be efficient. Unfortunately, despite my burrito, having everything in it that it was supposed to, I was overwhelmed by the massive amount of onions. Additionally, I was underwhelmed by the amount of shrimp inside my burrito. There weren't many at all and the entire burrito literally tasted like nothing. I ordered the shrimp and mahi. There was absolutely nothing remarkable about it. For a second, I almost wondered if I had Covid because the flavor was so lacking.But after speaking to friends of mine who also visited, I realized that I wasn't the only one. In total, I spent about US$32 on an order of chili cheese fries, a jerk, chicken, quesadilla, and a burrito. Fries: so bland. I wanted to throw them out, but I saved them and took them back to my hotel and added salt. It helped a bit, but these were overwhelmingly underseasoned and lacking flavor. The portion, however, was huge. Two out of five. Burrito: more mahi-mahi than shrimp, and neither protein was flavorful. The entire burrito was very bland and was full of more onions than I would ever care to eat. The burrito wasn't OK size, but it did not taste good. Two out of five. Jerk, chicken quesadilla: basic. Not super flavorful. And the chicken did not taste like jerk chicken at all. It didn't even have jerk flavor. Didn't even taste like they rolled the chicken in a little bit of jerk before cooking it. Three out of five. The staff noticed that I did not eat much of my food and asked if I didn't like it. I informed them that I did not like it and that I didn't think it had enough flavor. They did not care. I didn't fully expect them to because I know customer service is very different in Mexico, but I expected more. She even asked if the burrito was too spicy, which was hilarious because there was nothing spicy or even flavorful about it. This is very much a hole in the wall, kind of spot that has been blown up on social media. Very casual vibes, and there appears to be a small roof area where you can overlook the street. I would not return here. I also would not recommend it. Another example of influencers likely getting free food in exchange for review reviews. However, they do have a sign up that says you can get a free shot if you leave a review.

Delicious taco We…read morelike the quesadilla more the cheese and meat ratio is very balanced You gotta get the flan .. I end up getting two lol Yes it was that good Service is a more slower paced Ambiance remind you of casual outdoor dining You get a nice breeze at night Good for late night snack

Casual local place in the heart of hotel zone nightlife serving simple hearty tacos variety…read more Efficient service, outdoor tables with open space. Mexican quick meal for tourists and local. We ordered their special mixed taquizas so everybody can choose and make up one's mind. Beef Tripe is at its best. Can't go wrong with Al pastor or steak Arrachera and suadero are the surprise. Stomach is filled and the damage is minimal. Everybody's happy. Now let enjoy the nightlife to the fullest or just rest on your beach front cottage and watch the moon rising up the Caribbean.

Best fried chicken ever I really love the potatoes and the bread Chicken wings Really goodread more

Kentucky Fried Chicken, indeed it is not the best fast food shop.In one hand, the taste and the…read morequality of the food provided in this shop it is quite good. The chicken is tasty and crunchy, the burgers are relatively big and volumy compared to other chain shops that sells hamburguers. But in the other hand, because of the reason that this shop is a fast food shop, well, it's not defective, but the quality does not surpass the "fast food shop" quality. Another unsatisfying point to denigrate is that the time to wait from the time that you order the food, to the time that the food is done and delivered is too long for this place to be called a fast food restaurant. I mean, usually fast food restaurants take about 10 ~ 20 minutes for an order to be done, but Kentucky Fried Chicken takes from half an hour for minimum, and up to an entire hour, if the restaurant is in the peak hour. It might take more time than an average fast food restaurant, and obviously way more than an average restaurant. If you have time and a lot of hunger, i might think it is a good place to buy their food, but if you don't, it may not be the greatest option.

Let me help y'all out McDonalds…read more We visited Cancun and decided to stop at La Isla after buying my wife a rather VERY expensive Dior purse. I'm originally from California and I'm not sure if the MCD's in America have poor quality food?? Because at this location I was actually impressed or maybe it was a placebo? don't know, but what I do know is that the chicken sandwich I ordered was satisfying. The chicken actually tasted like real chicken breast, I didn't feel like I was eating MCD's. Even the apple pie tasted better than it did in the USA.

Walked across the road from our hotel to have breakfast at an iconic worldwide fast food place…read morewithin La Isla Cancun Shopping Village. Guaranteed reasonable prices for a predictable meal deal compared to any hotel. We found the service was not as fast compared to Toronto. Still, it was casual Mexican breakfast meal deals with coffee and that's what mattered the most for us.

Family of 4, one teen included. Food was great and yummy, portions are more than enough. New…read moreMexican cuisine. Loved the music, views and ambiance. Our waitress was Merida and she made great suggestions for everything and was super friendly and welcoming. We plan to come back on a Mariachi day!!

My group and I stopped here while on a week long vacation in Cancun. We stay on a resort nearby and…read morego out to eat every night. In the past this place has always been a staple for us, but each year we go we like it a little less. This year majority of the group was disappointed in the entire experience from the service to the food. To start, the service was lacking compared to what we get at other local restaurants nearby. Our servers did not frequently come back to ask if we needed anything and we were constantly having to ask to get our waters refilled. The drinks are good, but nothing we can't get elsewhere. Half of our group enjoyed (but not loved) their food and half did not enjoy. My SO and I split the al pastor meal. In the past we have loved this, but this time it felt like they rushed to make it and the flavors we remembered just weren't there. It was still good, but I think it could have been better. I do love the churro cart here, but you can get good churros several other places. Overall, this place has gone downhill in our opinion, and for the price it isn't worth it when there so many better options close by. I'm sure we will be back, but I think we might skip a year stopping here.

Avoid this place like the plague!…read more Don't speak English. 6 employees on duty...about 2 working. Said my VISA card was declined even though my text alert said I was charged (now I have to contest the charge). So, I paid with USD and was overcharged. Soft drinks weren't working so our only option was bottled water. My burger was made totally wrong and they didn't give me the fries I paid for.

Nothing special, it's just McDonald's. But it has AC and free wifi, which is not something you…read moreshould take for granted. Especially if you are from the US, and visiting this hot and very humid city without any roaming data. We walked about 20 minutes to a bus stop from Mercado 28. We were just dripping wet. It was THAT hot and humid. We took the bus back to hotel zone and we were standing almost the whole time. The bus was packed and EVEN HOTTER. Getting into this McDonald's was just what we needed. It was cool and refreshing; the staff was polite and spoke good English, and voila, free wifi! Time to search on Yelp what's for dinner! I did like the tiny stall just for washing hands. There was one bathroom available at the corner, which I did not use. We shared a large crispy chicken sandwich meal - Pollo Tocino - for 99 pesos. Fries were not as warm, and the sandwich looked smaller than US size. The chicken patty was also thinner, and the bacon was miniscule. BUT. We were not sweating, and were seated. And not getting kicked out any time soon.

Oh my goodness. This is total tourist food, but it is totally good. We came here our first night in…read moreCancun, and boy did it not disappoint! They make their own tortilla chips fresh every single day, they have some awesome choices of food, and the restaurant is bright eyed and bushy tailed. How can a restaurant be like that, you say? Well, let's just say the workers are happy and helpful and the decor is fun and upbeat--making it a pleasant place to spend your afternoon. I ordered the chicken burrito and my mother tried the nachos grandes. Both were a home run! The burrito was so good, be sure to smother it in some of the home made salsa as well as the guacamole and sour cream. The next day (yeah, sorry not sorry, we definitely went back) we got the enchiladas and shrimp tacos. The tacos were heaven sent, with cabbage and some sort of mustard sauce complimenting the flavor of the fish. I'm definitely going back for a third time before I go back to the good old USA and the not-so-good old reality. TIPS & TRICKS: * Just tell them to "keep the chips and salsa coming" trust me, you'll want buckets of that stuff. * They have a big photo of "How to Eat Tacos" and you'll want to practice because you won't know you've been doing it wrong all these years. So saddle up and order twelve.

Conveniently located at the heart of The Royal Islander this spot is good for people who wants to…read moregrab a quick bit. Price is standard (100- 400 peso /dish) since it's in a resort. We ordered Mixed Fajitas which was pretty good which came with 4 steaming hot tortilla. Pina colada was watery and had no taste. Overall not a bad spot. Nothing too fancy either. Has a nice Mexican color and theme.

It's permanently closed. I went to have lunch and searched all over the Kukulcan plaza and couldn't…read morefind it. Finally I asked a security guard and broke the news it it used to be on the second floor but they were closed for a few months

If you are hungry DO NOT GO TO THIS PLACE WAITING TO BE SERVED FAST. Our food took more than 45mins…read moreand there was only three tables including ours. Once we got out food, it was cold. We didn't not want to say anything to avoid having to wait longer. We were not impressed with the food it was lacking flavor. Had the margarita special which they were ok but I felt that they were too watered down. If you need to go to the restroom is it not in the restaurant you have to go to the back of the store. The only plus side is that you have the grocery store really close by. When we go back to Cancun we will not be eating here. Food is cold and expensive. Better to search fore more local restaurants

When we planned a return trip to Cancun, Navíos was at the top of our list!…read more As always, the service was impeccable. Alberto took great care of us. The weather was beautiful, so we were able to sit outdoors. I ordered the coconut shrimp, and it came out in a coconut shell! That meal has lived rent free in my mind ever sense. I tried a bite of my mom's meal and husband's meal, and both were absolutely delicious. Portion sizes were generous.

I'm impressed!!!! Don't miss the experience of dining in Navíos. Everything is sooooo good…read more This Navíos is just a 10-minute walk from Westin Resort... but that 10-minute is worth every steps! The service is superb from receptionist to the waiters. You can tell that the waiters love what they're doing and all help each other. This place is by the lagoon so every table is a picture-taking location. But be careful of the crocodilo... of course, it's by the lagoon. The place itself is clean.. and the lagoon is clear water too. Now the food... it's as simple as, I can dine in this place everyday! It's not that expensive but the presentation, the service and the taste is like a 5-star fine dining restaurant. Even the drinks! I ordered their clam chowder (you can see in the attached video on how they served it), lobster tail wrapped with bacon, my hubby ordered salad (which was also excellent presentation), and steak. Let's not forget the chips that is on the house with 3 different taste buds sauces... tamarind (sweet), avocado (salty) and chipotle (spicy). Love love love! I should say, your visit in Cancun is not complete without visiting this excellent restaurant!