This is by far my favorite restaurant in Cancun. The food is excellent. The wait staff is fantastic and the ambience is nothing short of welcoming and warm. We only had seven nights in Cancun and we chose to return here to eat a second time during this trip. Are lotta good restaurants in Cancun so to get us back there a second night in one vacation, it has to be pretty special. Both nights we had something different and enjoyed all of the dishes Immensely. Don't forget to try the tableside guacamole, prepared by your waiter. Unlike many other Mexican style restaurants in Cancun, or anywhere else, this food is very authentic and the tastes are superb. Don't miss this if you have the opportunity. read more

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We came here to celebrate my sister-in-law's birthday and I have to say it was easily the best meal we had with out all inclusive meal plan. I will say, right off the bat, this place is loud if you're hear during peak meal time. While the mariachi band was a nice added touch, it only exacerbated the already loud dining experience. If you're looking for a quiet, romantic meal, this isn't the place for you. But if you're ok speaking up a bit throughout the meal, do not pass on this restaurant. I opted to try things that I wouldn't easily find at a restaurant, even in Los Angeles where I live. That meant I tried an aztec corn soup for my appetizer (it tasted like liquid corn bread and I say that as a compliment) and then for my main I tried a Molcajete Mixto. It was absolutely amazing. The best way I could explain it is a Mexican bibimbap. Each of the 3 types of meats were grilled perfectly, the special cheese was mild, but had a really great texture to it. The bits of cactus were cooked to perfection where they were soft, but with just the right amount of bite to it. I gobbled that dish up so quickly and considered asking if I could have another one. If I wasn't already stuffed I absolutely would have. It was probably the single best dish I had the entire week I was in Cancun. I've now made it my quest to find somewhere near me where I can get something even remotely comparable. I also appreciate that they had 'kid cocktails.' All 3 of my boys felt so adult sipping on their special mocktails. Our wait staff was a tad out of sorts, they would often say they were going to grab something for us (i.e. a high chair) and then completely dissapear. In the case of the high chair we just ended up finding one ourselves. But I think this issue stemmed from them just being so busy and slightly overstaffed. When they were with us, they were nothing short of fantastic. Honestly, if I ever return to Cancun, I will absolutely be returning here. It was that good. It makes getting the all inclusive package worthwhile. I will, however, avoid going on mariachi night. read more

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This restaurant was the best place to eat for our whole vacation. We stayed at the Royal Sands, which is just across the parking lot and after finally getting reservations to the Hacienda Sisal we were very impressed. They have indoor or outdoor seating. The grilled fish was delicious, so good that I got it twice. German, our waiter, was very hospitable and friendly and had great dinner recommendations. The food was delicious, everything we eat was so tasty, and we had such a good time that we returned for a second night! You should definitely come to this restaurant if you are visiting the area and hopefully you can get German who was a wonderful waiter. He went above and beyond and made sure we enjoyed our vacation. read more

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After so many years coming to Cancun and passing this restaurant on the strip, i have finally tried it. I ordered the molcajete and was pretty disappointed, wasn't the best and nothing special to it; the salsas were okay. The margaritas were too citrusy and salty. Service was definitely great and the ambiance was okay. Only went here one time because we preferred the food inside the resort. read more

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Hacienda Sisal has a warm welcoming atmosphere. Decorated in the traditional style. The wait staff were very attentive and friendly. German and Jorge had big smiles and saw to all our needs. The house steak was tender with a beautiful presentation. The churros were a great choice to finish off the meal. Crispy & delicious. On Tuesday nights they have a Mexican band entertaining. The singer's voice was beautiful. Powerful & strong. The music was excellent. read more

Hacienda Sisal - The House Steak with corn, vegetables and potatoes - Mexican Near Me - Cancún, ROO

We celebrated my mom's birthday and everything was perfect. The wait staff was attentive without being intrusive. The food was delicious. I had the blackened sea bass with mashed potatoes and veggies. The fish was flakey and flavorful. The potatoes were a bit salty, but I'm a bit sensitive to salty foods. I didn't try any desserts, but the did look appetizing , so that's something to look forward to in the future. The atmosphere is very intimate. The lights are dimmed but the restaurant isn't dark. It's a quick walk from the hotel, so we didn't need extra transportation. read more

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We dined at Gran Sisal on Wednesday evening and it was an amazing experience! The food was absolutely delicious . The decor was classy and classic. The service was great. Our resort concierge arranged for the mariachi band to serenade me for my birthday. It was read more

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Great location on the main street of Cancun attractions. Building is very attractive and big. Drinks and food were prefect. I've been here several times and I'm never disappointed. It's close to the mall and easy to catch the bus if you need to. read more

Hacienda Sisal - Mexican Near Me - Cancún, ROO

This place is great. La cochinita pibil is definitely my favorite dish. I definitely recommend doing the Tequila tasting. If you are not knowledgeable about Tequila, I recommend to let the server know and he will let you know the basics so you can enjoy the experience. The decor inside is definitely different and beautiful. read more

This location is great for anyone staying at Royal Sands resort. It's located on the property. Sisal offers traditional Mexican food and has a lot of tequila based drinks. I was very excited to try the mezcal drinks. I tried 2 of the mezcal drinks and was not impressed. I did not finish either of those drinks. Their was too much mixed and not enough mezcal. The drink tasted watered down by the mixers. Excellent presentation of the drinks. However, it's probably ideal for most resort patrons. The food seemed fresh and well made, however could have used a bit more spice and a few people at the table agreed that the food was a bit bland. There is AMAZING live music. The singer is one of a kind. Again. Come for the food, stay for the music. Outdoor seating is nice, but could get a bit noisy. Service was a bit slow. 3 hrs for a meal and we were not trying to draw things out. It's not a bad thing. We were not rushed through the meal. read more

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An incredible place right outside the Royal Sands Hotel. This restaurant is part of the ALL INCLUSIVE if you are a member gf The Royal Sands Hotel but u can also have dine if you are not but make reservations in advance because get full fast. The Brunch on Sundays is AMAZING the dinners here are the most elaborate with specialty drinks and a la cart Manu. Service is excellent, food is delicious and drink are strong just the way u want to celebrate your vacation. If you like strong coffee ask for a double expresso :) read more

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One of the restaurant included in our All Inclusive package - I think they do per reservation but we only do walk ins. Make sure you have smart casual clothes and no tank top for man. People are nice and attentive - the place have outdoor and indoor tables they can also sing for any event you have. They usually have bands roaming around. The food was fine - we like most the shrimp with avocado, carnitas and churros. Recommend to visit here especially if you booked in Royal Sands. read more

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Down the street form our hotel, we had dinner at Hacienda Sisal. It was a very cute restaurant that had a nice outdoor patio. We were sat inside and were pleasantly surprised to see a mariachi band playing and singing. Such a wonderful vibe! We were a party of 11 and our server and staff were very attentive and friendly. Our food was very good and large portions. Would recommend when via Cancún. read more

Food : 1) ordered sopa, horchata, enchiladas. Horchata was good other dishes were very mediocre or less. Service: To get the above 2 items it took more than 25 min! I would rate the service to be less than average. Ambiance: Ambiance was good. Decor was nice and there was live music aswell. In short very pricey for below average food. I won't come here again. read more

Hacienda Sisal - Sopas - Mexican Near Me - Cancún, ROO

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One of the nicer looking restaurants we ate at but the food was a huge disappointment. We orders a whole bunch of stuff. I asked for my margarita on the rocks with mezcal was meh. The fajitas were bad . They had a dish that cost $150 on their menu which my husband and son wanted to get big changer their mind . Which turned out to be a good decision. read more

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Service is spot on! Good OSS very good and overall experience is one I recommend. Ask for the special read more

I was looking for authentic Mexican food. Unfortunately this place was lacking flavor in their dishes. Don't get me wrong the food is tasty but does not taste authentic. Needs some spices and missing a kick. I believe the food/flavors are catered to tourist. Food is better than Resort food! read more

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If I could give this place 6 stars, I would! Best restaurant we've been to in Cancun this week. Best food and best experience. We started with the table side guacamole, which was outstanding without being salty. Then we ordered sangrias all around - very good. By the time we tasted our sangrias, the mariachi band had fired up and they were playing LaBamba and an older couple were out dancing!! We hadn't even received our main entrees yet : ) I ordered the carnitas, which were dee-lish-us!! The blue corn tortillas were a nice touch. To top it all off, we had some of the best churros I've ever had - fresh out of the oven. I'm pretty sure we'll be back. read more

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Our first fantastic meal of our trip. We stayed at Royal Sands. It is included in our all inclusive plan. We plan to try to go back. Everything was great . Decor ambiance service food drinks. I didnt take pics because im on a girl trip and it seemed ackward. We hot a few appetizer and everyone loved them all and our entrée. I tried mole which i had always wanted to try. The drinks were so much better than our resort. You have to have a reservation and i gather the time share owners get first choice. Make reservations immediately. Some tried first thing ...non owners .. and booked for the week. read more

Ridiculously overpriced with pretty good food and a cute ambience with good service but 2 to 3 times more expensive than Mexican restaurants in the US and the same quality. I got the chicken fajitas everything was great although the blue tortillas were stuck together and torn apart, and the beans were a small portion and cold. I feel like for the prices they are charging they could easily give complementary chips and salsa which they do in the US. I won't be returning due to the fact that they are price gouging here for tourists and I'm not sure how they keep clientele. They come off as an exclusive place that if you don't have a reservation you need to wait, but there is absolutely nothing more special here than every single Mexican place I've ever eaten at in the US including chains. read more

Fajitas are generally a protein meat and vegetables cooked and served on hot iron skillet/ platter ~ Fajitas arrive to the table sizzling hot accompanied with warmed tortillas and condiments such as guacamole, pico de gallo, queso, salsa, shredded cheese etc ... OK everyone ready ? Let's eat ! Sadly no bueno at Hacienda Sisal, the protein and veggies are cooked somewhere deep in the kitchen and stored until an unsuspecting diner orders them up to be loaded on a barely warm platter. Ho hum. I was disappointed with the fajitas. At 40$ usd I will not be back. The service staff were however delightful. read more

Good service, good food, great ambiance. Enjoyed live band and singers. Chicken Enchiladas and Mexican milk cake were really good. read more

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Best restaurant on the grounds of The Royal Sands! We didn't have reservations but the front hostess was nice enough to get us a table! Service was attentive and the food tasted pretty legit. We had the little pork sopas and I recommend that to start with. Skip the Aztec soup and the queso. It's not the same queso as we know back in the US. The hubby was extremely happy with his Carnitas and said it was the best thing he has eaten on this trip! The chicken enchiladas are the great and there was a night the hubby wanted to cut back on meat so he had the veggie enchiladas, which he loved (2 days later in a togo box)! I loved the strawberry margs! The churros were a hit for dessert and our son was a happy camper with his vanilla ice cream! We will definitely return! Thank You Hacienda Sisal and The Royal Sands Resort! Fun, family oriented vacation! read more

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I truly have no clue how this place has the reviews that it has. When you come to Mexico you expect real and authentic food with lots of love and insane flavor. If that's what you want, you won't find it here unfortunately. For our last night, we decided that we wanted to try this place out as many people staying at the Royal Sands had good things to say about this restaurant. To start off, we made a reservation but honestly you didn't need to, it's a pretty big restaurant and can hold lots of people. Now if there is a show maybe get a rezzie but in our case, no show was had. We were started off with a complimentary salsa trio and chips. These chips were beyond unauthentic and so terrible but we were starving and were obligated to eat them. We ordered their guacamole which was made table side in a fake molcajete. There were no spices or seasoning added even after we requested and again- paired with the bad chips. My boyfriend ordered the steak burrito which he enjoyed and no complaints. My dad ordered the steak and chicken fajitas which were a joke. The skillet was not sizzling as it usually is anywhere else, protein was warm, no side condiments, and the tortillas were awful. He was not happy but he was starving so it was tolerable. Now for the best part- my mom and I ordered the red chicken enchiladas with a side of beans and rice. The plate of food came out so cold we could not believe it. The plate itself was cold, the inside of the enchilada wasn't even warm and the side of rice didn't even feel cooked. We immediately got the waiters attention to get it sent back and expected a new plate to be made. Assuming was our first mistake as they took the old food that was all picked over from us evaluating it and put in the MICROWAVE to warm up. We about fell out of our chairs. My mom and I were so beyond mad we didn't even want the food but the manager insisted that we wait for a whole new plate which was to be expected the first time!! As everyone was done eating and my mom and I waited again, the food was delivered. We were so over it and couldn't believe that an establishment would do such a thing. We barely ate any of it, it was so mediocre. The tab came and we thought maybe it would be taken care of, but absolutely not. This place is over priced, unauthentic, and comical to say the least. Do better guys. read more

I was in Cancun from 10-28-2023thru 11-04-2023 I ate at this restaurant twice that week. The food and drinks were on point. The service was Stella and the ambiance felt like an authentic Mexican setting. If you're ever in Cancun try them for yourself and enjoy the experience and the food,drink and service... LG read more

Food is mediocre. I had better Mexican food in Texas. Food came out cool not even lukewarm. Not sure who is giving out these good reviews but I definitely had better Mexican food in TX than I did in this restaurant in Mexico! read more

Made a reservation for a party of eight, showed up with two extra people (ten total). They were very accommodating. The food, the drinks (made table side) and the service was excellent. So glad we came here. Best to make a reservation. read more

This large Mexican restaurant is located in the Hotel Zone on the main strip. It's an attractive place, but the acoustics are terrible--it sounds as loud as a bus station. The food is OK, but not incredible. Service was decent. If you're a guest at the Royal Sands, I believe you get a discount on the meal, but other than that, you can have better Mexican food for less money at other places. read more

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This restaurant was not a fan favorite. We opted here on last night of vacation so we could have Mexican faire. We made reservations on open table Although we had email confirmation the hostess couldn't find reservations. It didn't seem to matter since it was not crowded. This should have been indicator. We started with a mango margarita, traditional margarita , one lemonade. We started with the queso fundito with chorizo . Cheese was toasted and hot at one point but not before it came to our table it was solid gelatinized mass. We also opted for flautas, and guacamole. We had various different entrees including mole enchilada, cochinita pibil, specialty chicken dish with mushrooms. Flauta's for entree as well as fajitas. Every dish came out and was room temperature to cold. It was not busy so we couldn't understand that . They were rushing us during dinner as they kept trying to clear plates away as we were still having dinner. The enchiladas were mole con pollo and I bit in to two bones .... that was not fun. All in all the price was 140.00 not including tip for entree , appetizers, one round of drinks and 2 desserts. Keep on traveling down the road there are way better places in the hotel zone. read more

Hacienda Sisal - Front sign - Mexican Near Me - Cancún, ROO

Nice place on the strip and good food. Our server was friendly and great with recommendations.. The Mexican coffee was cool to watch him make. I took a video and it took him 10 minutes to make (table side). read more

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This seems to be a very popular spot on the strip. We had actually tried to make reservations and they had told us they were booked. We showed up anyway and it turns out they were actually quite empty and they had only been taking reservations taking into consideration the capacity they have to maintain for covid. In any case, our group of eight ladies enjoy dinner and drinks here on our final night of our Cancun trip. The place is beautifully decorated and it was perfect atmosphere for our group who were dressed up. I got their carnitas which were great, but this place stands out to me for their Golden Margarita. I'm not really a fan of frozen fruit margaritas. I like to be able to taste the flavors of the tequila and this was perfection. Totally the highlight drink of my trip. read more

Hacienda Sisal - Carnitas & the Golden Margarita - Mexican Near Me - Cancún, ROO

Do you want to feel like "el Rey"? Then this is your spot. Best Mexican food ever and drinks. Live music and amazing staff. I love this place! read more

Hacienda Sisal - Mexican Near Me - Cancún, ROO

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Absolutely LOVED the food and people here. Much better than the resort food! Don't let the resort fool you....you can make your OWN reservations, we ate here the last 3 nights of our stay making our own reservations. Thank you Sisal, Father's Day brunch was fantastic! read more

Excellent food and service. Best fajitas we had in Cancun. Guacamole and soup were made table side which was really nice too.

Food is really delicious and most of the main course items are very generous portions. I couldn't even finish mine even though it was heaven (shrimp enchilada). Service is a bit slow but to be fair the restaurant was full. Margarita is HUGE and delish. The beet carpaccio is also a hit. read more

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Dined here for my friends birthday was looking for some good Mexican food to celebrate! Humberto took a great care of us! Had a wonderful recommendations! Don't skimp on the margaritas! They are some of the best I've had in the area. And from a non- steak lover the steak fajitas literally melted in your mouth! Definitely worth a stop if you're looking for some good elevated Mexican food. And the mariachi was incredible! read more

lunchable ahh carnitas drink was just not good tostitos has better chips go to another place read more

Excellent food and service. The ambiance was authentic Mexican and they sat us during dinner rush with no reservation

We were pretty excited to check this place out to say the least. There aren't many Mexican restaurants in the hotel zone so after learning about this place, we were stoked to check it out. This place reminds me a lot of an El Torito back in the states with the ambiance and decor. The service was decent and you can definitely call this a fancier-Mexican establishment. It's definitely pricey and I think it's on par or even more expensive than your Mexican restaurants in the US. We started off with an aguachile tostada and guacamole. It was my first time having it and I thought it was interesting. It's basically a big chip with shrimp ceviche on top. The lime juice is very strong and gives off a very pungent taste. The guacamole is prepared table side which is pretty neat. You definitely pay for the experience of watching them make it in front of you. I thought the guacamole was good though...you can't ever go wrong with guacamole. For our mains, we got the green enchiladas and the patron special fajitas (arrachera, chicken and shrimp). The enchiladas were decent. There was a good amount of chicken inside the enchilada but I didn't think the dish was anything to write home about. The side of rice was pretty dry. The fajitas was alright as well. I thought the chicken was dry and the arrachera was okay. The onions and bell pepper blanketed the bottom of the meats which made the dish a little disjointed. The presentation and preparation could've been better. In all, Hacienda Sisal is a higher-end Mexican restaurant that is without a doubt catered towards tourists. The food quality is average and if you want Mexican food, you can definitely find better places for a lot cheaper. read more

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If you are in the resort area (or staying at one of the Royal Resorts) and looking for authentic Mexican cuisine-look no further! Very kind waitstaff (Armin was great!) and delicious food. They bring complimentary traditional salsa and black bean salsa with chips. I would highly recommend the guacamole made table side. It is delicious. We went here twice on our vacation to Cancún and I ordered the shrimp fajitas both nights...delicious! read more

Hacienda Sisal - Cranberry mojito and raspberry margarita. - Mexican Near Me - Cancún, ROO