Updated review: Made my order wrong again, which has been like the 5th time. Can't yall get the order right? The order says specifically every single thing. Upsetting because I often notice when I'm away from campus and can't fix it. This food isn't free and is highly expensive for students.
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Honestly, I live for this place because it's so convenient but after today, this place can go to straight to hell. After they moved people from restaurant to restaurant, a lot of people noticeably resigned and they were forced to hire whatever a-hole came across their path.
I go here like 3-4 times a week because of how lazy I am but I rather go to any other place than this loophole.
Never have I had such an embarrassing, humiliating, and upsetting situation. As a student, you expect to be treated with such respect.
My order was made incorrectly, so I had to force my way to get it corrected. The guy giving out the orders had such a demeaning and rude attitude. He didn't have a name tag so I can't report him.
But anyways, I make my way back and let them know my order was made incorrectly, and the same rude guy says that they just fix the sandwich but right away a polite, middle-aged lady says she'll get me a new one. They couldn't find my receipt and the rude guy was practically saying they wouldn't give me a new one because they had no proof. What??? So you're saying I lied and unwillingly went down to the Study to make a scene??? Okay dude.
Well, the lady tells me to write my order and gives it to the chef (an African-America lady who's name started with the letter T but i couldn't read her whole tag), starts to say my order out loud and begins to talk negatively about my order simply because I didn't want a protein. And when I mean loud, it was good enough for the other students to hear. Em-bar-ras-sing. I could feel my face turn bright red. I don't eat meat/chicken/ fish due to my gallbladder stones and just to hear her making fun of my order was as if she was making fun of my condition. I try to brush it off, but it's enough to make me feel like crying. The boy making my order, I think his name started with the letter B, was so polite and respectful about it. However, the guy passing out the order as well as another boy named 'Sebastian' simply stared, did nothing while they had 10 people waiting. Not only that, but beforehand, they were fooling around and acting super unprofessional. To the management of the study, please fix who you have representing your restaurant and demand that they are respectful and kind to the needs of all the customers, regardless of what they need in their order. As it is, I notice that less and less people are coming here. Now I see why. Definitely won't come here in a while and I'll make sure my peers stay read more