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Portland, OR

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The Strauss on Burnside

3.3 (12 reviews)
Closed • 10:00 am - 6:00 pm

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The incredible rooftop view!

I've been living here for a few months and have had a great experience. The building is great, love the gym, rooftop and lounge, the area we're situated in is even better. A ton of great restaurants within a couple blocks and the entire Central East Side is at your disposal even quicker than when I lived in the Pearl. I've surprisingly become very fond of popping over to the Lloyd District since it's only a 5 minute drive for more restaurants and the Regal Cinema there. 2 blocks from 84 to get anywhere else on the east side, it's really prime location! The staff here is friendly and always helpful. Not much more you can ask for!

Our pup watching out of the window on a gloomy day :)
John B.

How to describe an experience with an apartment complex when you've only lived there for 4-5 months is hard... there's so much going on - I drove 2088.7 miles to move back to Portland, having been extremely stressed after some family passings and extreme feelings of depression after taking a short sabbatical due to stress. Now, it would be easy to just simply put 'Great staff, welcoming atmosphere' though I feel it would be a great disservice not only to the staff but to people trying to find a place to live, needing that feeling of an honest statement - so I am going to just try to be straight with everyone. To start, we took over a lease that would have had only 4-5 months left on it when we came here - We found out after speaking with the previous tenant that the management doesn't usually allow this due to the multitude of issues that could arrive - they still allowed us to live there. To further exclaim the importance of this, I need to point out that my partner and I did actively communicate with both the staff and the original tenant - I've found, especially with this business, the strength of your voice can mean so much when spoken with respect... not fluff, not sugarcoating, and just being real, as when running the those four months we were met with just general documentation that seemed to need to be filled out which caused my rent to come in late on several occasions. Imagine already being stressed, depressed, and not to mention financially unstable as hell at this point due to the move, how this might feel on one's sense of reality. What did I do? I emailed and talked to both Antonio and Simona, often. These two, including the cleaning staff in the morning and their maintenance guy, are in charge of six floors with however many apartments... they took care of me because I felt like I was just being straight with them. Whatever the issue was, when we all talked, we would always ensure that we all understood that responsibility was always of extreme importance... as they highlighted mistakes on both their end, dealing with a situation that's generally rare, and also(and this is important)... took note of when I would admit my mistakes/issues if something were to happen. Of course, regardless of how hard times are, I always made sure to pay my rent and if something was happening, I would promptly let them know. On to the grounds, I'll be real - this can be rough. You are in the start of a business district - which can be amazing to some and not so much to others. Are there homeless, yes. Can the outside sidewalks get a little droll after a while, yes. Can parking be difficult, yes; though I will say that I downloaded the 'Parking Kitty' and so long as you know the street code(above the payment box) you can just pay for parking through your phone(10x easier) or use the 2-hour zones and just either risk it/move every so often(pssst - purchasing a parking permit from the city costs as much as general parking garages on some of these buildings which is still cheaper than paying fines). Also, to be real, there were some days I just took the risk and was just fine(don't take this as you should do it, just saying it was a risk I was willing to take lol). ¯\_(ツ)_/¯ If you've lived in a city before, the above won't strike you as anything new. Portland definitely has problems; though that's not the building's fault to be completely honest so I would take it with a grain of salt when you think on that, considering the amount of encampments there are... also knowing that 9/10 people will leave you alone if you aren't screwing with them. Now I prefer quiet rural areas; though that's me; but as I've taken so much time to write this review I wanted to honestly rate this place, based on my experience. This community can be absolutely amazing - Ive met both wonderful neighbors, and not-so wonderful ones; though behind it all, I've never seen the staff ever show rudeness to anyone - and on the note, the amount of work they do on top of their professional duties is to be noted as, at least for me, they have gone above and beyond to ensure my insane stress could find the most iota of solace while dealing with all of my moving. Thank you to the staff and all of the neighbors I've met :)

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Peloton Apartments - Security Properties Residential

Peloton Apartments - Security Properties Residential

(23 reviews)

Mississippi, Boise, North Portland

Best place with the best management I've ever lived. The team here truly cares about ensuring the…read moreresidents are taken care of. They clearly have a lot of pride in how the building looks as well as creating a sense of community for everyone that lives there. I was so sad to give notice. I truly thought I'd live there for years. Fortunately and unfortunately, I moved for an amazing job in California. Even that experience was great. They have been very communicative and thorough while I work out my deposit accounting. The apartments themselves are lovely and the amenitites really can't be beat (minus a pool). The finishes are modern and there's a floorplan that suits nearly every need. Definitely check this one out!

My time at Peloton Apartments has been marked by unresolved maintenance issues, rampant theft,…read more unprofessional notices/communication, and a lack of accountability from both on-site management/maintenance and the property owners, Security Properties Residential. One of the most distressing incidents involved the destruction of a custom planter containing my late mother's ashes during unauthorized maintenance. Despite reporting it immediately and providing video evidence, I received no meaningful response for over a week, only a request to "prove it," with no apology or offer to address the damage. This occurred alongside other issues such as ignored work orders, safety concerns, and illegal entry notices violating Oregon's 48-hour requirement, giving themselves all week to stop by unannounced. The on-site manager repeatedly blocked my attempts to reach corporate representatives, refusing to provide any contact beyond his team. Since formally filing a complaint, I've experienced increased discomfort in my home and continued disregard for outstanding concerns. All while getting notices of rent increases and credit improvement scams from Security Properties. Another issue is that the building is covered in dog and pigeon waste. The majority of tenants are dog owners and "walk" their dogs anywhere in and around the building, so do the math. The stench last Summer was ridiculous. The Hub Lounge was also covered in pet hair and waste on the deck when we booked it, along with a rancid meat-caked grill, and they refused us a refund. Zero accountability or goodwill towards tenants. This review reflects my personal experience and is based on documented facts submitted to the Oregon Bureau of Labor and Industries (BOLI) in an active tenant rights investigation. If you are a current or former tenant and have experienced similar treatment, I strongly encourage you to submit your complaint to BOLI. Your voice matters and you're not alone. I hope Security Properties and the Peloton management team take this as an opportunity to reflect on how they treat residents and to improve communication, compliance, and care for those who live here. Save the AI response as a certified letter and several calls and letters before that earned me no response or acknowledgment. My

Heartline Apartments by Security Properties Residential - Heartline: The Art of Living

Heartline Apartments by Security Properties Residential

(14 reviews)

Pearl District

I love it here. From the initial tour, to the online application, moving in, and everything since,…read moreit's been nothing but pleasant. The Heartline team, both in the office and on maintenance, is always friendly and helpful. They're communicative through the resident portal and quick to reply to emails, which is a big deal since the office is usually closed by the time I get home from work. There's also a real sense of community here among residents. Packages are super easy with (free!) Fetch. You just choose when you want your things delivered and they take them right up to your door. The call box makes it easy to buzz visitors into the building and up the elevator. Even with most people being home right now due to coronavirus, I almost never hear my neighbors. Additionally, management has been extremely proactive to help keep residents and staff healthy during all of this. I feel safe here and wouldn't want to be under "stay home" orders anywhere else. Sure, you could live at any luxury apartment complex in the Pearl and get similar apartments (well, most other places don't have GAS STOVES but Heartline does!) and amenities, but it's the overall experience you'll get at Heartline that truly sets it apart. I'm so glad I get to call this place home!

Super safe and friendly staff and clean I love living here everyone is quiet and friendly and…read morerespectful

Essex House Apartments

Essex House Apartments

(44 reviews)

Downtown, Southwest Portland

Michelle is the best, she takes the best care possible for all of our neighbors. She fixes things…read moreas fast as possible and is super efficient. She will give a wider amount if time for job completion, in case an issue arises and typically finishes a job in way less time than quoted. If she can't immediately get to something, she will keep you posted on progress, like a part is being ordered or whatever. Thank you Michelle, we really appreciate you!

My family and I lived here for 2.5 years and it was definitely one of the more enjoyable apartments…read moreI've lived in. I greatly appreciated the beautiful view, how soundproof the walls were (we never heard anyone walking above us and any noise from other apartments was very faint) and how helpful the management was overall. When we first moved there they were a bit disorganized (didn't always complete service requests on time), but they improved some in this regard as time went on. It's also a very pet friendly building and it was fun to "meet" so many different dogs on the elevator :-) The only real downside was the location imo. The nearby parks, and neighborhood in general, are overrun by homeless people and drug addicts, the smell of human urine was on pretty much every street corner in that neighborhood, drug needles could be found lying around on the streets/sidewalks and if you like fresh air in the summertime be prepared for random yelling and screaming at night, sirens blaring day and night and road work first thing in the morning. So, yeah, not the best neighborhood but the apartment itself was very nice and quiet as long as you keep your windows shut :-P

Modera Belmont

Modera Belmont

(26 reviews)

Industrial District, Central Eastside, Buckman, Southeast Portland

I'm not typically one to leave reviews but sometimes it's necessary... the management at Modera…read moreBelmont is stellar. Real people, super supportive and helpful, the building is so well kept... can't find one thing to complain about! And as far as a home, I really like living here. My apartment is beautiful and has a great layout. I get so much light, the plants are thriving. The people in the building are perfect IMO (very friendly, tons of adorable dogs, but nobody is like intrusive or trying to be your new best friend). And this is a weird thing to say but the community spaces are great! There's VR, a movie room with an insane amount of comfortable seating, a game room, and a lovely living room/kitchen style hosting space (my waffle brunches are loving this one!) So yeah, kind of had to come in and leave a review. If you're looking to move into an apartment and they have an opening, definitely give it a tour :)

Living at Modera Belmont was an unsafe and stressful experience. Despite repeated requests for…read moredisability accommodations, management failed to provide meaningful support. Our unit and common areas were impacted by flooding, pests, biohazards, and security failures. We endured harassment, including hate speech, which we reported but management did not adequately address. Several incidents rose to the level of police reports, and our service animals and health were directly affected. Providers confirmed the need for accommodations, but management's response was minimal and inadequate. Ultimately, conditions became so unsafe that we had no choice but to seek alternative housing at our own expense. Tenants with disabilities deserve safe housing and fair treatment, and unfortunately, that was not our experience here. Updating to add: Before signing a lease with Mill Creek Residential (or any of its properties), I strongly recommend reviewing their track record on the Better Business Bureau (BBB). You can search for complaints submitted by tenants across multiple properties, including unresolved issues involving safety concerns, ignored maintenance, and failure to respond to disability accommodation requests. Make sure you see the full picture before signing anything.

NW Modern

NW Modern

(36 reviews)

Let's get the part out of the way that most will look for immediately; Lucian's prices are not only…read morecompetitive, they're compelling. Ok, with that done, let's talk about the experience. I put out a request for bids to multiple bidders. Lucian was not only the first to respond, but he was the only one who committed to a time to be out and evaluating the site in person. He was right on time, he physically distanced to ensure no stress of COVID, and provided excellent guidance while actively listening to my wants for the fence. Lucian was exceptionally responsive to my questions in person and in email; he provided a timely and well-detailed quote. Two weeks prior, Lucian contacted me to see if I wanted to move up the date; since I'm not going anywhere, absolutely! He showed up - again, right on time with his staff. They started and worked well into the early evening, past what I would've expected on both days. My fence was completed in two days - not only was the fence EXACTLY what I wanted/what was advertised, but the area? Cleaner than it was when the crew started. Lucian is exactly the kind of business owner I want to go out of my way to support. And his crew? Top notch, worked non-stop, and the end result is that my house looks infinitely better with this quality fencing than it could have otherwise.

I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

The Strauss on Burnside - apartments - Updated October 2026

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