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    Hassalo on Eighth

    3.0 (34 reviews)
    Closed 9:00 am - 6:00 pm

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    Royal A.

    I've been living here for two years. I know over 8 people who have had their cars broken into (some multiple times). My car was broken into 2 months ago, whereas security refused to check the cameras. Two days ago I was robbed again, this time my car had (2) 21" RIMS AND TIRES REMOVED from my car, in the main parking lot next to the main parking entrance. The security company refused to let the police officer view the video from the cameras, telling him instead they would "let him know if they found something." They found nothing of course. When I asked for the name of the security company, they refused to give it to me. To take the massive rims out someone would have had to go in and out through the gate on the video cameras, and use a pass or credit card to exit. Months ago when I reported my first break-in I was told "yeah it's been happening a lot", yet I never see any security down there. I only see them on the corner smoking cigarettes. I'm giving Hassalo a 1-star review because they refuse to take action and/or replace the security company who is letting everyone's car get broken into. I believe the security company or employees are in on the thefts due to their reluctance to help or be named.

    Christina C.

    Love to live in aster tower. Really modern and quite place. I love location and nearby restaurants and shops. Really good transportation also to PDX is really convenient for $2.50 get to the airport. Really good respectful and quite neighbors. A lot of activities to do and they offer fresh coffee every morning. I love gym and spa on 21st floor!

    Dog bite right after

    I had lived here since 2017. I stayed because it was close to work and I had a nice view (which not every side has) I would NEVER recommend anyone move in in 2023. I was BIT BY A DOG AND MANAGEMENT NEVER FOLLOWED UP WITH ME. TONYA the property manager lies. I went to confront her about not responding to me and she said she did. When I asked her to pull up the emails she said she couldn't find them (I have video proof of this interaction and every email) I asked to speak with her manager, and she gave me someone else's number. They usually didn't pickup. The one time they did 'Amy' said they received my voicemail. I asked why no one responded and she said it wasn't her issue so whoever it was should've reached out. She asked what the situation was, and while I explained she cut me off and said she just needed my name and number to pass along. It took them ONE MONTH to get back to me from the initial contact. I received my move out bill for almost $6000. The floors are cheap vinyl and they want almost $2000 for what is 8 or 9 year old floors. I only lived in a 1 bedroom. Some of the workers mentioned that the management is spiteful and will only implement the rules to some residents. The bill seems to reflect that sentiment. On my move out they made it an absolute nightmare for me. You have to 'reserve' the elevator and loading dock for specific times. Over a week in advance I reserve my dates, have the confirmations and everything. The day of, concierge calls me and says I can't have back to back reservations. The previous concierge booked it with no issues. They ended up CANCELLING my reservations and only leaving me with 1/day. Meanwhile, it wasn't even being used during the cancelled timeframe. Going back to my dog bite. They aren't strict on ensuring people are following the rules. This resulted in me getting bit on the back of the leg by an unleashed dog on my floor. The resident didn't stay after it happened, so when I tried to reach out to management they first said they couldn't give me any info. I asked if they could give it to animal control. Then they gave me the residents first name. So I am unsure how well they respect our privacy. (I was ok with not getting his name, as long as animal control was able to follow up) TONYA and SHANNON never continued to follow up. They said there wasn't much they could do to find people but to message concierge as soon as there was an incident. I would send it, and they would say they couldn't find that person and to take pics. I started doing that, but it didn't seem like any positive changes occurred. There is a camera in the dog relief area, so as a resident you would think that is some sort of security. WRONG! TONYA mentioned she doesn't know if it even works. I brought that up to her manager EMILY and she said it should but doesn't save for long. I brought up the fact that I immediately message them so they should be able to get on it right then. They just go back to they can't take care of everything. This complex is falling apart. The water is constantly being shut off. After about 4 years, the hot water would regularly run out. They have their own water system that runs through the parking garage, and when they clean it it SMELLS RANCID. It looks as though it leaks onto the walls and possibly cars. The water would sometimes be brown in my apt. Some other things to note: -Parking garage regularly has break ins. -24/7 concierge does not happen like they advertise (constant new hires make it not run smooth) -Trash chute was inoperable MANY times. You would have to leave trash in your apt for 3-4 days -Amenities are poorly managed -A/C unit never worked. They would 'fix it' but never replaced the unit. It would get 95 degrees and their solution was moving me and my pets to a vacant unit as a cooling shelter. -80% of surrounding business closed, so it's not a convenient location for food or fun. (Lloyd center only has a couple stores left) I do want to shout out the best part of this place and that was the cleaning crew. They were always so kind

    Snow day!
    Amy H.

    I've been living in the Velomor for the past 16 months since moving to Portland. Firstly, the leasing team was incredibly accommodating and quick with communications as I was someone moving from outside the US. When I made initial contact with the leasing office, I received the quickest responses out of all the various apartments I had reached out to. The development had only JUST opened for move ins a few days earlier to contacting them so there wasn't much to show for pictures quite yet but Bailey was great at providing a number of photos of the apartments that fit within my budget. The entire process was quick and smooth and I moved in 2 months later. As with just about everything in the world, there are pros and cons but, for me, the pros far outweigh the cons of living here. PROs: - concierge services - great, friendly people who really get to know the residents and their pets! - maintenance team - always on point! Service requests are responded to within an hour, if even that long. Quick and reliable! - management team - i've had little need to get into contact with management directly but when I do, I've never had any issues. Always friendly and helpful. - community events organized by the management team. So great! - free coffee in the community lounge! I'm not a big coffee drinker, but as a student when I have the need, I can make the quickest coffee stop on my way through the door. - location - with the MAX light rail, a number of bus lines and the street car on each side of the block making it ridiculously convenient to get EVERYWHERE with just about any option you desire. - well-sized comfortable unit layouts - washer\Dryer in unit - along with all modern, energy-saving stainless steel appliances. - I love how friendly all the various staff are in the building. The concierge, maintenance, security and cleaning staff all try to get to know the residents personally. Makes me feel welcomed and safe in a place to call home. CONs: - Relatively thin walls - not so much that you can't ignore it but the walls are much thinner than I would've expected. Use of a loud TV, music or even the sink waste disposal can be easily heard. I often hear the scurrying of paws and occasionally heavy footsteps from my neighbor above. - I wish I had more kitchen counter space. - People have often complained about the hot water being an issue in the building. It was an issue encountered for a couple of months about 4 months into living here and, while it was inconvenient at the time, it's been fixed and the hot water has been as good as it gets since then. Not to mention, the management allowed us to use the showers in the spa area of the Aster Tower when we went (only once) overnight without hot water during the winter. I was happy that they even gave us that option! - All that to say, this isn't even an issue anymore anyway. Now, I'll be moving to an apartment in the Aster Tower and I'm happy to continue to call Hassalo on Eighth my home. Aster Tower UPDATE: - I can't hear my neighbors - the walls and floors are definitely constructed better so that I can't hear my neighbors like I did at Velomor. I love it. - Quieter AC/heating unit - compared to the one I had at my Velomor apt. I easily forget that it's on. It could probably be even quieter compared to other units but compared to Velomor, I'm happy enough. - kitchen is the exact same, which is nice but means it carries the same amount of counter space. Haha. - 21st floor amenities are the bomb. Always an amazing view in the lounge, gym and spa. - Love living here.

    21st Floor!

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    Review Highlights - Hassalo on Eighth

    There is a secure parking garage for those with cars, bike storage and MAX line for easy transit.

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    Peloton Apartments - Security Properties Residential

    Peloton Apartments - Security Properties Residential

    (23 reviews)

    Mississippi, Boise, North Portland

    My time at Peloton Apartments has been marked by unresolved maintenance issues, rampant theft,…read more unprofessional notices/communication, and a lack of accountability from both on-site management/maintenance and the property owners, Security Properties Residential. One of the most distressing incidents involved the destruction of a custom planter containing my late mother's ashes during unauthorized maintenance. Despite reporting it immediately and providing video evidence, I received no meaningful response for over a week, only a request to "prove it," with no apology or offer to address the damage. This occurred alongside other issues such as ignored work orders, safety concerns, and illegal entry notices violating Oregon's 48-hour requirement, giving themselves all week to stop by unannounced. The on-site manager repeatedly blocked my attempts to reach corporate representatives, refusing to provide any contact beyond his team. Since formally filing a complaint, I've experienced increased discomfort in my home and continued disregard for outstanding concerns. All while getting notices of rent increases and credit improvement scams from Security Properties. Another issue is that the building is covered in dog and pigeon waste. The majority of tenants are dog owners and "walk" their dogs anywhere in and around the building, so do the math. The stench last Summer was ridiculous. The Hub Lounge was also covered in pet hair and waste on the deck when we booked it, along with a rancid meat-caked grill, and they refused us a refund. Zero accountability or goodwill towards tenants. This review reflects my personal experience and is based on documented facts submitted to the Oregon Bureau of Labor and Industries (BOLI) in an active tenant rights investigation. If you are a current or former tenant and have experienced similar treatment, I strongly encourage you to submit your complaint to BOLI. Your voice matters and you're not alone. I hope Security Properties and the Peloton management team take this as an opportunity to reflect on how they treat residents and to improve communication, compliance, and care for those who live here. Save the AI response as a certified letter and several calls and letters before that earned me no response or acknowledgment. My

    This place is really overpriced for the experience of living here. Pick any other building in the…read moreneighborhood and you'll have a better time. - THE NOISE you can hear everyone all the time, no matter how quietly they move around. They can hear you, too. the sound insulation is terrible. even if you are tolerant of noise, and even if you're a quiet person, you will hear others and be heard all day. I assume too cheap to spring for better sound insulation. - CHEAP FINISHES some things about peloton are nice - the windows are big, there is enough room for your clothes. But my fridge door didn't open properly because it was shoved against the wall, and the floors are cheap - that cheap vinyl tile crap and some odd, thin office carpets in the bedroom. the heaters stick out in the bedrooms and suck up a lot of the room. there is no a/c in the main areas of a lot of apartments - only the bedrooms. THE WINDOWS BARELY OPEN. some units the living rooms get really hot in the summer. the vents in the bathrooms did a terrible job of clearing air, and cooking and bathroom smells from other apartments would sometimes enter our unit. there are no switches to control the bathroom vents at all. - THE CRIME my car has been broken into several times parked right out front. the underground garage (that you pay extra for) has also had a problem with break-ins, and frequently has broken doors. There is a package room....that is constantly having theft issues. doors will randomly break and not lock. bike theft issues. it goes on and on. you pay a lot to have all these problems. - THE STAFF TURNOVER the people who work here ARE friendly, and do their best. But the amount of office turnover (and maintenance turnover, and security turnover, and rent portal turnover) is crazy. - THE MISSING SERVICES When I moved in, Peloton claimed to offer free streaming fitness classes that I found after leasing literally did not exist. They were still advertised on their website months after I found out they had been discontinued. the (single!) bbq grill the entire building shares was broken and out of commission....for like a year until it was finally replaced. the entire maintenance staff quit at some point, and had to be replaced. every day it's some new problem. - GREEDY ALGORITHMS SETTING RENT this is one of those buildings that clearly uses software to set new rents and control rent increases (class action lawsuit, anyone?). You can go to their listing history for an apartment on zillow and see the rent change by 5-15 dollars every few days. No human decides to adjust rental listings by 5 dollars every few days - that is electronically dialed-in greed. I read an article about this: https://www.propublica.org/article/yieldstar-rent-increase-realpage-rent Peloton should be ashamed of itself. - THE OUTRAGEOUS RENT INCREASES A ton of us have left and are leaving due to inappropriate rent increases vs other options. Rents here are hundreds more than other new "luxury" buildings in the area with the stame stuff, and the rent increases they try to get from you after a year are insane (and the terms are weird - talking to neighbors, some got weird 14-month renewal options, but no 12 month lease?) they are definitely a complex that plays "chicken" with the hassle of moving, but at this point Peloton has priced itself out of competition with other properties. ONE ELEVATOR PER BUILDING - squeezing one more unit out of each floor instead of having TWO elevators means we get to wait a long-ass time every time we leave for work and come home. Why 2 stars: One star because most of the gym works most of the time, and one star for the nice people who work in the front office downstairs. none of what sucks about living here is their fault, and the lady who throws the puppy parties is sweet. They get a star. - Anne Onymous

    Essex House Apartments

    Essex House Apartments

    (44 reviews)

    Downtown, Southwest Portland

    My family and I lived here for 2.5 years and it was definitely one of the more enjoyable apartments…read moreI've lived in. I greatly appreciated the beautiful view, how soundproof the walls were (we never heard anyone walking above us and any noise from other apartments was very faint) and how helpful the management was overall. When we first moved there they were a bit disorganized (didn't always complete service requests on time), but they improved some in this regard as time went on. It's also a very pet friendly building and it was fun to "meet" so many different dogs on the elevator :-) The only real downside was the location imo. The nearby parks, and neighborhood in general, are overrun by homeless people and drug addicts, the smell of human urine was on pretty much every street corner in that neighborhood, drug needles could be found lying around on the streets/sidewalks and if you like fresh air in the summertime be prepared for random yelling and screaming at night, sirens blaring day and night and road work first thing in the morning. So, yeah, not the best neighborhood but the apartment itself was very nice and quiet as long as you keep your windows shut :-P

    Been here for 6 yrs now the location was perfect …read more Everything is close by . The mall ,the post office and the school is just minutes away. Very convenient indeed. The maintenance team were great responsive and very respectfully especially the maintenance guy Garry who is very diligent in solving tenant's maintenance problems from electrical down to plumbing issues name it Garry can fix it. He is very accommodating to all tenants and puts his shoes on our shoes that why he have good rapport to all of us residing in this apartment. It's hard to find people like Garry who gives important to each and everyone of us regardless of what gender ,race or status in life you are,he just gives us good result and very happy. This. Apartment building is like a residence hotel with a gym, sauna and jacuzzi. They have also a bbq place on the second floor and a recreation room for bonding time with friends. The cleaners are also nice people. I recommend this place .

    Modera Belmont

    Modera Belmont

    (25 reviews)

    Industrial District, Central Eastside, Buckman, Southeast Portland

    Living at Modera Belmont was an unsafe and stressful experience. Despite repeated requests for…read moredisability accommodations, management failed to provide meaningful support. Our unit and common areas were impacted by flooding, pests, biohazards, and security failures. We endured harassment, including hate speech, which we reported but management did not adequately address. Several incidents rose to the level of police reports, and our service animals and health were directly affected. Providers confirmed the need for accommodations, but management's response was minimal and inadequate. Ultimately, conditions became so unsafe that we had no choice but to seek alternative housing at our own expense. Tenants with disabilities deserve safe housing and fair treatment, and unfortunately, that was not our experience here. Updating to add: Before signing a lease with Mill Creek Residential (or any of its properties), I strongly recommend reviewing their track record on the Better Business Bureau (BBB). You can search for complaints submitted by tenants across multiple properties, including unresolved issues involving safety concerns, ignored maintenance, and failure to respond to disability accommodation requests. Make sure you see the full picture before signing anything.

    I lived in the Modera Belmont building for about a year and it was an absolutely amazing experience…read moremostly in part to the wonderful management. The gals were so sweet and kind and extremely helpful with everything that I needed. Not only are they there for all of your needs. They also threw special community get togethers every month that helped us meet our neighbors and connect more with each other. It was really a nice experience. They do a stellar job and the company is lucky to have such amazing women running this building.

    NW Modern

    NW Modern

    (36 reviews)

    I have a pit bull, which probably already tells you most of what you need to know. I got her as a…read more9 month old puppy, and she immediately made short shrift of my entire, 25-year-old (pretty rotted) perimeter fence. Not a small job, and an emergency one, because she LOVED running around the neighbors' yards. Lucian and his Dad braved the elements on extremely short notice, and built an entire new fence (mostly in the rain) for a great price. They gave me lots of upgrades, like unknotted wood, and thicker footers, and were incredibly fast and efficient. Its beautiful. That should have been enough, but - no - then my about six months later my back neighbors got their own Bernadoodle puppy, and the two dogs decided they didn't want a fence, so my pitty figured out how to pound her head against the boards until they bowed, then get her jaws on the wood, and tear through it. Lucian agreed that metal roof panels attached to the back fence would probably work (either that or an electric cattle fence), so he and his son came back out with the panels, cut them to fit, and spent a day attaching them, which - it turns out - is not as easy as it sounds. Again, quick service and excellent value. This family business, NW Modern, is fantastic, and I highly recommend them. And yes - it appears the metal roof panels are working!

    NW Modern replaced an 80 foot section of fence for us. We are extremely pleased with the results…read more The price was reasonable, work was completed quickly, and the quality of the work outstanding. This is a small, local family business and we highly recommend them!

    Hassalo on Eighth - apartments - Updated May 2026

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