1. Hassalo on Eighth

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Portland, OR

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Hassalo on Eighth

3.0 (34 reviews)
Closed • 9:00 am - 6:00 pm

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Royal A.

I've been living here for two years. I know over 8 people who have had their cars broken into (some multiple times). My car was broken into 2 months ago, whereas security refused to check the cameras. Two days ago I was robbed again, this time my car had (2) 21" RIMS AND TIRES REMOVED from my car, in the main parking lot next to the main parking entrance. The security company refused to let the police officer view the video from the cameras, telling him instead they would "let him know if they found something." They found nothing of course. When I asked for the name of the security company, they refused to give it to me. To take the massive rims out someone would have had to go in and out through the gate on the video cameras, and use a pass or credit card to exit. Months ago when I reported my first break-in I was told "yeah it's been happening a lot", yet I never see any security down there. I only see them on the corner smoking cigarettes. I'm giving Hassalo a 1-star review because they refuse to take action and/or replace the security company who is letting everyone's car get broken into. I believe the security company or employees are in on the thefts due to their reluctance to help or be named.

Christina C.

Love to live in aster tower. Really modern and quite place. I love location and nearby restaurants and shops. Really good transportation also to PDX is really convenient for $2.50 get to the airport. Really good respectful and quite neighbors. A lot of activities to do and they offer fresh coffee every morning. I love gym and spa on 21st floor!

Dog bite right after

I had lived here since 2017. I stayed because it was close to work and I had a nice view (which not every side has) I would NEVER recommend anyone move in in 2023. I was BIT BY A DOG AND MANAGEMENT NEVER FOLLOWED UP WITH ME. TONYA the property manager lies. I went to confront her about not responding to me and she said she did. When I asked her to pull up the emails she said she couldn't find them (I have video proof of this interaction and every email) I asked to speak with her manager, and she gave me someone else's number. They usually didn't pickup. The one time they did 'Amy' said they received my voicemail. I asked why no one responded and she said it wasn't her issue so whoever it was should've reached out. She asked what the situation was, and while I explained she cut me off and said she just needed my name and number to pass along. It took them ONE MONTH to get back to me from the initial contact. I received my move out bill for almost $6000. The floors are cheap vinyl and they want almost $2000 for what is 8 or 9 year old floors. I only lived in a 1 bedroom. Some of the workers mentioned that the management is spiteful and will only implement the rules to some residents. The bill seems to reflect that sentiment. On my move out they made it an absolute nightmare for me. You have to 'reserve' the elevator and loading dock for specific times. Over a week in advance I reserve my dates, have the confirmations and everything. The day of, concierge calls me and says I can't have back to back reservations. The previous concierge booked it with no issues. They ended up CANCELLING my reservations and only leaving me with 1/day. Meanwhile, it wasn't even being used during the cancelled timeframe. Going back to my dog bite. They aren't strict on ensuring people are following the rules. This resulted in me getting bit on the back of the leg by an unleashed dog on my floor. The resident didn't stay after it happened, so when I tried to reach out to management they first said they couldn't give me any info. I asked if they could give it to animal control. Then they gave me the residents first name. So I am unsure how well they respect our privacy. (I was ok with not getting his name, as long as animal control was able to follow up) TONYA and SHANNON never continued to follow up. They said there wasn't much they could do to find people but to message concierge as soon as there was an incident. I would send it, and they would say they couldn't find that person and to take pics. I started doing that, but it didn't seem like any positive changes occurred. There is a camera in the dog relief area, so as a resident you would think that is some sort of security. WRONG! TONYA mentioned she doesn't know if it even works. I brought that up to her manager EMILY and she said it should but doesn't save for long. I brought up the fact that I immediately message them so they should be able to get on it right then. They just go back to they can't take care of everything. This complex is falling apart. The water is constantly being shut off. After about 4 years, the hot water would regularly run out. They have their own water system that runs through the parking garage, and when they clean it it SMELLS RANCID. It looks as though it leaks onto the walls and possibly cars. The water would sometimes be brown in my apt. Some other things to note: -Parking garage regularly has break ins. -24/7 concierge does not happen like they advertise (constant new hires make it not run smooth) -Trash chute was inoperable MANY times. You would have to leave trash in your apt for 3-4 days -Amenities are poorly managed -A/C unit never worked. They would 'fix it' but never replaced the unit. It would get 95 degrees and their solution was moving me and my pets to a vacant unit as a cooling shelter. -80% of surrounding business closed, so it's not a convenient location for food or fun. (Lloyd center only has a couple stores left) I do want to shout out the best part of this place and that was the cleaning crew. They were always so kind

Snow day!
Amy H.

I've been living in the Velomor for the past 16 months since moving to Portland. Firstly, the leasing team was incredibly accommodating and quick with communications as I was someone moving from outside the US. When I made initial contact with the leasing office, I received the quickest responses out of all the various apartments I had reached out to. The development had only JUST opened for move ins a few days earlier to contacting them so there wasn't much to show for pictures quite yet but Bailey was great at providing a number of photos of the apartments that fit within my budget. The entire process was quick and smooth and I moved in 2 months later. As with just about everything in the world, there are pros and cons but, for me, the pros far outweigh the cons of living here. PROs: - concierge services - great, friendly people who really get to know the residents and their pets! - maintenance team - always on point! Service requests are responded to within an hour, if even that long. Quick and reliable! - management team - i've had little need to get into contact with management directly but when I do, I've never had any issues. Always friendly and helpful. - community events organized by the management team. So great! - free coffee in the community lounge! I'm not a big coffee drinker, but as a student when I have the need, I can make the quickest coffee stop on my way through the door. - location - with the MAX light rail, a number of bus lines and the street car on each side of the block making it ridiculously convenient to get EVERYWHERE with just about any option you desire. - well-sized comfortable unit layouts - washer\Dryer in unit - along with all modern, energy-saving stainless steel appliances. - I love how friendly all the various staff are in the building. The concierge, maintenance, security and cleaning staff all try to get to know the residents personally. Makes me feel welcomed and safe in a place to call home. CONs: - Relatively thin walls - not so much that you can't ignore it but the walls are much thinner than I would've expected. Use of a loud TV, music or even the sink waste disposal can be easily heard. I often hear the scurrying of paws and occasionally heavy footsteps from my neighbor above. - I wish I had more kitchen counter space. - People have often complained about the hot water being an issue in the building. It was an issue encountered for a couple of months about 4 months into living here and, while it was inconvenient at the time, it's been fixed and the hot water has been as good as it gets since then. Not to mention, the management allowed us to use the showers in the spa area of the Aster Tower when we went (only once) overnight without hot water during the winter. I was happy that they even gave us that option! - All that to say, this isn't even an issue anymore anyway. Now, I'll be moving to an apartment in the Aster Tower and I'm happy to continue to call Hassalo on Eighth my home. Aster Tower UPDATE: - I can't hear my neighbors - the walls and floors are definitely constructed better so that I can't hear my neighbors like I did at Velomor. I love it. - Quieter AC/heating unit - compared to the one I had at my Velomor apt. I easily forget that it's on. It could probably be even quieter compared to other units but compared to Velomor, I'm happy enough. - kitchen is the exact same, which is nice but means it carries the same amount of counter space. Haha. - 21st floor amenities are the bomb. Always an amazing view in the lounge, gym and spa. - Love living here.

21st Floor!

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Ask the Community - Hassalo on Eighth

Review Highlights - Hassalo on Eighth

“There is a secure parking garage for those with cars, bike storage and MAX line for easy transit.”

Mentioned in 5 reviews

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Hassalo on Eighth - apartments - Updated October 2026

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