Update. The manager, Spenser, responded to my post this morning. luckily, his post shows more about who he is than my words, or the many poor reviews about him below, ever would.
Spenser has mistaken me for the patron with who he had an altercation last evening. I was merely an eye witness to how he treated the man last night. I feel bad I didn't say something last night, so wanted to post something today on what I had witnessed. I was then going to just move on, but Spenser's aggressive, libelous response, full of lies and horrifically nasty and way too personal comments about a patron and his family, makes me angry.
No one should be treated to such vitriol when they simply wanted to return a poor meal. And having been an eyewitness to how the whole thing unfolded, it's insane the lies Spenser felt a need to reply w. I don't understand!!!
Most lucky of all, though, I actually videod the entire altercation, from just after the manager, Spenser, went to the customer's table to discuss the poor meal then making the man leave his table to discuss the meal privately! I imagined Spenser did that so he could mistreat the customer without witnesses (so he thought), but Spenser went way too far. The video does capture the patron at the end of the video swearing at Spenser, and that was the only truth of Spenser's response. The video captures everything Spenser said and did to the man before that point! All of which Spenser lied about w great and severe storytelling, I imagine to buffer his defense of his abhorrent and scarily aggressive behavior.
I plan send the video to Spenser's family, who seem to run the restaurant w him, maybe then they'll realize and own what an unbalanced liability he is. And also to the police, because the way Spenser talked about and watched the patrons young children was threatening. Bullies should not be allowed to get away w their behaviors. I'm just lucky I have the evidence to refute Spenser's lies and dramatic nonsense.
You run a lowsy, dirty restaunt, Spenser. Get a grip on your fake "power" and stop mistreating so many customers!!!! And at least when you do, own up to your disgraceful behavior and don't invent lies to make it "better". Someone is always watching, and tonight, your gross treatment of others was exposed. Happy 4th indeed!
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Was told the wait was 40 minutes. it was 1.5 hours. As we wrapped up the over 3 hour affair my family witnessed the manager being ruder than I have ever seen anyone be to a customer. Refused to let him return an item they didn't like. Told him he had been watching their table. mentioned he saw their daughter get up and walk away for a while and so even his daughter didn't want to sit w them. He was abusive to this poor man. I have called the owner it was so bad. I would never ever go back as no one should be treated so indecently. And the food was cheap and poor. read more