Have been using them for almost 4 years now. Always fast, always clean and always wonderful!read more

Yesterday a machine broke with my clothes still inside . Was stuck on soak cycle for over 90…read moreminutes when the whole cycle should take 30. Owner was nowhere to be found and the only attendant left did not care and just stared at me blankly while continuing to fold someone else's clothes . After two plus hours the owner comes and tried to haggle his way out of issuing a refund . Worst customer service of my life . Oh forgot to mention these washers were 18 quarters previously and are now 24. 24 quarters to have your clothes held hostage by the worst laundromat in the city. Ridiculously crowded. Long waits for dryers because half of them are "reserved" so the new gentrifiers in the neighborhood can use wash and fold service. It's a shame

i decided to try wash and fold for the first time, and when i picked up i pleasantly surprised…read more i typically utilize another local laundromat for that as laundry bee doesnt offer delivery services. however, i can tell my belongings were treated with care. this was the first time my clothes were returned to me smelling good. other places have returned my clothes smelling burnt, and feeling rough. i will definitely forgo the convenience of delivery in exchange for that!

This laundromat is pretty decent. It is usually very clean when the lady is there. When the young…read moreguy is there, the place is filthy. He doesn't wipe down the machines, sweep, or empty the garbage. He is engaged in his phone and won't lift his head unless you have a question. Cleanliness is everything. The prices are decent.

This place is a-ma-zing. Have lived in NY for 25 years and they are hands down the most efficient…read moredry cleaners I've ever dealt with. They take out any stain you bring. Any. Doesn't matter what it is or how old it is. They're like miracle workers. They also do alterations and so far all of mine have turned out great. They even altered my dog's seat belt, which is made of a thick, industrial type fabric. No hassles whatsoever. I've just moved to Manhattan and took my stains elsewhere only to get more stains. Had forgotten how crappy the majority of dry cleaners are. Will gladly schlep back to Brooklyn to enjoy their services again.

Updating my review to say that this is still the best dry cleaner I've found in Clinton hill, and…read morealso share a photo of their new hours. Great to have a place I can pick up from on Sundays and open at 7am! Still can't beat it.

This is the largest and cleanest laundromat in the area. It's also next door to a decent cafe so…read moreyou can wait in comfort for your clothes to be done. The patrons and staff are friendly, and they accept credit cards to pay for a laundry card balance. The machines are in excellent condition, and our clothes are always done within the half hour. This was our first time ever going without a washer/dryer within our complex, and the laundry hub made going to a laundromat much more tolerable than most local spots.

I normally don't do reviews, but I had to in this instance. Saturday, May 16th, I brought in a…read moreBurberry trench coat to have the sleeves shortened slightly to address some minor fraying from normal wear. Just have the sleeves shortened so that the fraying no longer showed or would get worse. I paid $25 for the work, pretty reasonable. The tailoring work itself was done well, the sleeve was shortened and finished cleanly, so I want to be fair about that. My issue is with how the coat was handled and returned to me. When I picked it up, the coat was tightly stuffed into a thin plastic bag which was tied up, as shown in the attached photos. I was literally shocked when the woman handed it to me. She was not the alteration lady so I didn't want to subject her to my anger, but I did say "it couldn't be put on a hanger at least"? She was apologetic and offered to get a hanger but I live only a few blocks away so I didn't see the point. Plus I wanted to take pictures. As a result, the coat was heavily wrinkled from being compressed into the bag (see photos) for two days (my given pick up date was Saturday, May 23rd and I picked it up today Tuesday evening), and honestly it was disappointing to see a garment I cherish being treated in such a careless manner by people I PAID to take care of it. I attached pictures of how the coat was presented to me and how it looked when I took it out of the bag. While I value my clothing A LOT, I am very easy going. I didn't expect luxury presentation or even steaming or pressing. I actually steam my coats every time I wear them. But I also didn't expect to have it returned to me shoved into a plastic bag like a dish rag. Every other place I have had alterations done, they won't press or steam the item unless asked to (I totally understand that) but at the least they put it on a hanger, even if it's a wire one. Especially a suit jacket or coat. This shouldn't happen to a $20 thrift store coat, let alone a coat worth over $1,000 dollars. It's a tailored garment - now the labels are out of shape and it's unwearable without considerable steaming and pressing. You want a clean and quiet place to wash your clothes YOURSELF? By all means go here. If you need to entrust your clothes to staff to have them cleaned or altered, hard pass if my experience is anything to go by.

I'm a visitor to the area with little experience with laundromats. It must have been super obvious…read moreto the super sweet woman working because she was incredibly helpful from the moment I walked in the door. She helped me every step of the way - honestly, I wanted to hug her on my way out the door 1 hour later with my freshly washed clothes. It's clear she cares about her work and all the people who step through the door.

Very kind sweet owners, great prices for drop off/pick up service. Everything was beautifully…read morewashed AND folded every time i dropped off. I used the service for 2months weekly while staying in Fort Greene this summer.

Bk Laundry is a very reputable laundry service I rely on. I'm in the park slope area and have been…read morea customer for yrs. Clothes always come back clean and folded. Drivers always respectful and polite! My go to for my laundry needs..

I was excited to find a place where I could schedule delivery and pickup! They didn't show up. They…read moredidn't answer me. They didn't reach out. Definitely a scam.

Finally left Fly Cleaners for good. Tried Clean City for the first time through Delivery.com and…read moreour clothes came back on time, smelling great, and properly folded (even the socks!) Great first experience! Would love if the delivery windows were a bit smaller but the drivers communicate well and we are already repeat customers.

Not all that far from a minor level of hell…read more The room is overcrowded, with too many machines for its size placed in close proximity, and the aisles are narrow. Dryers are almost always at a premium. There are two benches to sit. The staff (who I kind of feel for) is basically fine and can be friendly enough, but the customers, a mix of families, hipsters, twenty somethings, and people from the hood, are the usual NYC subject: disinterested, inconsiderate, oblivious to anything but their own interests, aloof, but also mildly aggressive. If you want to put money on your laundry card using a credit card, there is now a $25 minimum. Out of the two machines that make change for cash, one is broken, and there is no ATM :) The dry cleaning service was good when I used it years ago. I'd say avoid Clean City if you can except for dry cleaning service.

I haven't done laundry in over a year! Wait. That didn't come out right... This was the first time…read moreI've been to a laundromat in BK in over a year. Maybe that's the reason I screwed up this first visit back to this place because I left an entire load of clothes behind in the dryer! The staff was nice enough to keep my clothes tucked away nice and neat until I realized two days later that I left them behind! This place has been clean pre-COVID and they've BEEN sanitizing the machines and folding tables in between customers before the pandemic. Many of these Bed-Stuy laundromats make me want to hand wash all of my clothes and never step foot in a laundromat because they are just way too unsanitary-- but not this place. Once you take your clothes out of the washer, they are sanitizing inside and out. No more strange smells after someone takes their supposedly clean load out and no more bringing my own sanitizing products to wipe down the washers before use. They take care of it for you! Floors stay mopped and clean so you don't feel so bad if you drop a panty or two. Other laundromats I will throw away any piece of clothing that falls to the ground but here, I'll kindly rewash them. That says a LOT. If you need any detergent, laundry bags (plastic or cloth), bleach, dryer sheets, fabric softener, etc., they've got a little convenient store and a vending machine inside to get all the stuff you need. I can't say the staff was always so welcoming but the owner is soooo much nicer now. Whatever change happened has truly warmed his soul and I feel more happy spending my coins here! Before this was the only laudry place to go to because I lived a couple steps away, now I gladly drive to this place because it's worth it. There's a change machine (all machines take coins) nice size options for washers and it doesn't take a crazy amount of detergent to get things soapy. A quarter gets you 7 minutes for the dryer. If you are a nice person who doesn't overstuff the dryer, 21 minutes is all you need to dry a load-- 75 cents ain't bad, huh? This isn't a large laundromat but if you go during non-peak times, you can get your washing done quick and easy and maybe catch a show on the big tv screen while you wait! Clean + Kind = My Laundro-Loyalty

**VERY DISAPPOINTING EXPERIENCE.**…read more I've been coming to this laundromat for years, so I was extremely disappointed by the way the owner treated me. I was initially dealing with his staff, who were assisting me with collecting my clean, laundered clothes. The owner abruptly jumped into the conversation with an aggressive tone, telling me that I needed to drop off my clothes first. I calmly explained that his staff were already assisting me and that I was simply there to pick up the clean clothes I had previously dropped off. He then responded, "So I'm just supposed to stand here and wait?" I told him that I would address him once I finished locating my clothes. Instead of allowing the situation to proceed, he became increasingly rude and accused ME of being rude. My tone remained consistent throughout the entire interaction. Ultimately, he refused to provide me with service. It's extremely disappointing to be treated this way, especially as someone who has supported this business for years. It's even more disheartening to experience this from a Black-owned business. Supporting our own should also mean experiencing respect, professionalism, and decent customer service. **BEWARE:** If customer respect and basic courtesy matter to you, I would recommend choosing another laundromat. No longtime customer should be made to feel unwelcome or disrespected for simply picking up their clean clothes.