I had such a great experience here and honestly wish I had found this place sooner. From the moment…read moreI walked in, everything felt clean, calm, and really welcoming. The staff was super friendly and made me feel comfortable right away. My esthetician Genesis was amazing--professional, quick, and really attentive. She talked me through the process, checked in to make sure I was okay, and gave helpful tips for aftercare. She was so sweet and funny and made the time go by super fast!

I am beyond devastated. Worst experience ever. From start to finish. I don't know where to begin…read more This was my second time back at Sugar and Glow in Downey after many years of having a bad first experience. The few times I've been sugared here have been the most painful experiences. I've been getting sugared ( Brazilians) to be specific FOR YEARS so im no newby to the pain. I didn't decide to leave a review of my experience up until now because at the least, on my first experience I received exceptional customer service. Today just left me feeling really devastated. The customer service with Sugarist Kathy was shocking. I don't understand how someone in this type of field could be so unwelcoming and careless. It felt like she did not want to be there. She did not bother to introduce herself kindly or interact with me in any kind of way. She seemed very annoyed. She didn't care to make me feel welcomed or comfortable in such an intimate service. During the service I expressed to her that she was going too fast for me as I was in extreme pain from the way she was applying the sugar on my skin to the yanking of the hair. She stated that it was because I was on my cycle and because my hair was extremely long, now I understand it was long but like I said im not a newby to the pain of a Brazilian. She could've responded in a more understanding way. It just was not a pleasant experience for me from the moment she came out to get me from the lobby because of the customer service. I don't know if I got her on a bad day, but I wouldn't want any girl to experience the treatment that I did today. Sugar and Glow I hope you reiterate to your staff how important it is to make clients feel welcomed and comfortable, and to simply be kind and friendly, basic human decency. Specially for the price we are paying for these services. I left devastated..

She's the best! I've been going to her for over maybe 2 and a half years and she honestly does a…read moregreat job! I recently also got my brows done by her and I never let anyone touch my brows. She shaped and tinted them and they look amazing.

Ariceli is the best! She's so easy to talk to and makes me feel so at ease. I always look forward…read moreto my appointments to both catch up and get myself feeling sexy again.

I have been coming to this establishment for multiple years now. The service and the ambiance are…read morefine, the tech is friendly, but I have been disappointed multiple times with their time management skills and the way they handle appointments. On one occasion, the tech was one hour late, "she thought my appointment was an hour later than what it was". Although she clearly scheduled my appointment. I decided to give it another chance. Often times, I am given an appointment time and I have to come and wait for a lot longer than I should. Now it took multiple events for me to sit down and write a review, but "I've just about had it with the lack that of time management skills. I will no longer be returning here. It's time to move on.

Recently received a scalp treatment and a facial. It was so amazing. The tech knew what she was…read moredoing and I instantly felt relaxed and in good hands. Definitely coming back.

I've been going to Lilia for about 2 years now for my Brazilian sugar wax and under are wax . She…read moreis very informative and helpful with after care and always does an amazing job. I also get vagicals and they make such a huge difference in my skin. She is flexible with appointment times and accommodates with my schedule. She's amazing!

Had a facial with Lilia and my skin was GLOWING! I got so many compliments! Very relaxing & fun to…read morechat with!

The ladies here are great! Very professional, service is amazing and the place is clean. Definitely…read morerecommend.

I've now been here 3x I love this place and the technicians! I come here to get my sides and chin…read moresugared. The results are great and they last. I prefer to get sugared than wax or threading because my skin reacts better.

Nice work! Professional, clean, service. I recommend this place for your sugaring needs. I have…read morecome in to get my underarms done and I look forward to continuing to use this business for my sugaring needs. Super cute suite with a TV and service with a smile. What I really like is the confirmation I get prior to my appt. I forget everything, so it is really helpful to get a confirmation reminder.

I love getting waxed here! Jewls is super nice and always makes me feel most comfortablei also love…read morethe little snacks she offers!

Ari is the best at what she does explaining everything in details and has the best quality…read moresupplies. Open and flexible with appointments and varies ways for payment. The aesthetics is very pleasing and relaxing. Sugaring has been my best decision.

Ariana is a sweetheart! She makes the process so easy and comfortable while being so easy to talk…read moreto.

I cannot describe how thankful I am to have found Alyssa. From sugaring to lash lifts to brow…read morelaminations, she is talented through and through! I first came to Alyssa almost 2 years ago for Brazilians and she has truly changed the game for me. Switching from hard wax to sugaring, she made the transition seamless. She is always gentle with her process, ensures a safe space, and of course her results are amazing! I also recently got a lash lift and brow lamination done for the first time and I absolutely loved the results! Alyssa explained every step of the process and checked in with me to make sure I felt comfortable throughout. While I have moved away to the Bay Area, I make it a priority to book an appointment with her when I visit home. She is THAT good! Truly a gem in this field!

This review is so long over due Alyssa has been my girl since 2020! The way she has transformed my…read moreskin is UNMATCHED! The level of care she has for each client- is something so special. She works with you (coming from a acne teen, facials or any new products would scare me so much bc i didn't want to make my face worse) she educates you to understand your skin and how to support it. She gives you homework and calls you out when she can see, you havent been doing it because she actually knows your skin. Honestly if you are looking for someone to help your skin - she is IT! Book that Facial ASAP and continue booking - consistency is key. Also - her lash lifts !!!!

I've been coming to The Pretty Jimmy for a while now and it never disappoints. This time I decided…read moreto try a facial and it was beyond satisfying my skin felt so refreshed, clean, and hydrated afterwards. His shop has honestly been the reason I was able to get rid of so much of my acne, and I can see such a difference in my skin since I started coming here. I make it a point to come at least once a month because every visit is worth it, and somehow the service just gets better and better each time. Jimmy truly cares about his clients and it shows in the results. Highly recommend to anyone looking to take care of their skin! My acne was sooo bad before this! Definitely recommend for anybody who trying to battle acne or skin that isn't glowing / hydrated

I had an amazing experience at The Pretty Jimmy in Whittier! From the moment I walked in, the…read moreservice was exceptional - friendly, attentive, and welcoming. I truly enjoyed my experience here and will definitely be a regular customer following my visit. Highly recommend to anyone looking for a top-notch salon! Ashley was SO professional, had a welcoming attitude and her expertise was exceptional. It's so hard to find great salons in SoCal. So happy I found this place! 10/10. I will be referring all my friends!

This place is a hidden gem. I come here for sugaring, Korean lash lift and tint, and my brows, and…read moreevery single time they deliver. The space itself is super cute with a relaxed, feel-good vibe that makes you actually look forward to your appointments. Mia and Aimee are the real standout. They both have amazing personalities, make you feel comfortable right away, and are seriously talented at what they do. What I really appreciate is that they never rush. It's not a quick in-and-out, assembly line type of place. They take their time and stay fully focused on giving you the best possible service, and it shows in the results. If you're looking for a spot where you can trust the service, enjoy the experience, and leave feeling put together, this is it. I recommend this place without hesitation. Once you go, you won't want to go anywhere else.

This shop is Ukiyo. Located at the very end of the south and carmenita plaza right next to the…read morebridge. 10/10 would recommend. Mia met me at the door and walked me into the room. She was super professional and has an awesome personality while being very professional. She got my sugaring done so quickly. The facility is clean and the room smells amazing. Couldn't ask for more.