I selected this company based on reviews and concur with previous reviewers. Unlike the first two businesses I called which went to voicemail, Rooter Man's, Alberto, answered the call while at another job and was able to give me an appointment for service within the hour to clear a clogged sewer line. Alberto was prompt, professional, pleasant, courteous and tidy with his work. The work was completed successfully in a timely manner. If I need any further service, I will call him first! read more

Outstanding plumber! We had a weekend plumbing emergency and Alberto came right over at 8:30am on a Sunday! He immediately identified the problem and did quality and efficient work to fix it. He communicated clearly with us throughout the process and was so courteous! I particularly appreciated how carefully he followed COVID-19 protocols. We will definitely call him next time we need a plumber! read more

Alberto is a very experienced plumber and a really nice guy. He knows his stuff and is incredibly pleasant to deal with. Highly recommended!

No way is this a five star business! Alberto's customer service was awful. My property manager hired him on my behalf, and I have never been treated so rudely by a contractor in my own home. I don't know if Alberto was on a time crunch or a budget crunch or was just trying to swindle me, but he proposed fixing a broken 30 year old faucet with superglue (no joke!). I let him know that a superglued faucet was not a suitable fix, and he seemed taken aback like I was questioning his professionalism (indeed I was!). Give me a break! It was a bizarre interaction, and I sensed he was taking advantage of the fact that I wasn't the one signing his check. He kept barking orders at me, and then left my upstairs bathroom a mess with dirt and scuff marks all over the rug and tile. I do not recommend this business, and I absolutely would not hire them again. There are so many phenomenal plumbers in town who provide exceptional customer service. This business is not one of them. read more

My kitchen sink was clogged with a metal scrubby and The Rooter Man came within two hours and cleaned it all out for me. I've used many rooter services before now and I can tell you that The Rooter Man is my favorite! read more

I asked Alberto to clean my shower drain and he was out within the house and replaced my leaking tub spout also! Extremely professional and fast. Highly recommend read more

The Rooter Man did a great job. They arrived when they said they would, quickly diagnosed and fixed our clog issue, and cleaned up everything. Would highly recommend their service. They are very nice and explained the issue as they were fixing it, and very professional. read more

What a great experience with Alberto! We called him at 5pm and he came to our house and solve the problem. It's fantastic to have someone in our city who is available and very professional in such a short notice. Thank you, Alberto! read more

I had a clogged shower and found The Rooter Man on Yelp. Great service!!! Came as scheduled and got the job done!! Very friendly and clean!!! Highly recommend!!!! read more

There are so many good things to say about this crew however they have made it uncomfortable for me to hire them back after telling me how they like a pristine carpet implying my carpet was dirty and smelled like dogs. Again poo-pooing my backyard for being unswept after the winds. Side note, I have been recovering from an accident and just needed the kitchen sink working not to be made to feel bad at Christmas while dealing with not getting to see any family and in general having been dealing with a month of serious anxiety and insomnia because of the state of the world. The sink clogging was not planned and I was not prepared for "guests" apparently only dogs. They left and I was in shock by the way Alberto treated me. I had welcomed them into my home amidst my Covid Christmas and then felt so depressed wondering why they felt it was their place to say such things. Each time they do work they seem to do a good job but the issues tend to come back. read more

FANTASTIC! They came out within hours and unclogged a very stubborn drain. Thoughtful, followed all COVID protocols, and just all-around fantastic people. So happy to have discovered them, and recommend highly! read more

Incredible service. Really fast response (even on a weekend!) and explains the situation clearly. You do not get overcharged. The best plumber service I have experienced, fast, professional and the best! read more

Stop looking for a plumber and call Alberto. Great plumber and great man. He came after hours on a weekend with a smile and cleared a line that was backing up. Will absolutely be using him for my plumbing needs. read more

Awesome, friendly service. Alberto came quickly, worked quickly and phoned to say when he would be at my house. I highly recommend him. Thank you, Alberto. read more

Alberto came to the rescue on a Sunday and provided excellent, fast service and even offered cleaning and sanitization services. Definitely recommend, especially if needing off-hours assistance. read more

The rooter man is more than just a man, he is a hero. After calling several other "24 hour" plumbers with no success, the rooter man picked up the rooter phone and sprang to action. The rooter cave was about 25 minutes away from the scene of the clog but the rootermobile got him (and his lovely wife) to the dance in no time at all. The rooter man used all the weapons he had at his disposal to fight the boss clog. Finally, after what seemed like all night (actually just about 10 minutes), the clog fell to the rooter man's special powers and the drain was flowing once again. Modest, like all super hero's, his only words were "sometimes people take a big poop." Wiser words have never been spoken! Thanks Rooter Man! read more

I called to make an appointment to have a toilet that wasn't flushing looked at. Alberto was on his way home for the day, but stopped by anyways. Turns out it was calcium buildup in the drain/pipe. By the time Alberto left, I had a working toilet that looked brand new with no calcium deposits. Alberto and team were professional and friendly. I will now use them for all plumbing issues. Don't hesitate to give them a call for all your plumbing needs. read more

The Rooter Man is so great, 5 stars for sure! He is so friendly and gets the job done! The only company we will call to fix our drains! Also they left my bathtub sparkling clean, sanitized and my bathroom smelling great! read more

Our toilet flooded suddenly during business hours. He came in 30 minutes and fixed the problem right away. He recommended we change out both of our business' toilets and not only gave us a great deal, but did it the next morning before we opened! He was kind, professional and very competent. Would recommend him highly! read more

Amazing and efficient work! I called Alberto with a sewer back-up problem. He was at my home an hour later. He cleared the clog, scoped the pipe with a camera, and cleared root debris- all at a reasonable price. He also cleaned up and sanitized the spill area. Very trustworthy. I would not hesitate to call him again - but he did such a great job I probably will not need him again! read more

Alberto and his crew solved our slow laundry drain problem quickly and efficiently at a fair price. Thank you!

Alberto cleared our kitchen line, with the help of Andrew, and they worked together very efficiently. We were thrilled by the quick response on a Saturday (today), along with the fantastic work and helpful tips. The reviews here got me to try The Rooter Man. Feeling grateful. read more

My toilets and shower drains in two bathrooms were backing up sewage. I called Alberto this morning and explained the situation. He was at my house with his assistant Luis within half an hour. He quickly assessed the situation and explained what he would do. He moved the toilet and snaked the main sewer line for some 65 feet and cleared the problem. They also replaced the wax toilet bowl gasket and flange and rebolted down the toilet more securely with new hardware at no extra charge. He even cleaned up the toilet and floor nicely and left me with a nice pen and notepad with his companies name. Very friendly and professional company with fair prices. Alberto will be my go to plumber guy from now on! read more

Alberto responded cordially, arrived quickly and took care of our clogged kitchen sink drain efficiently. Wonderful experience, I enthusiastically recommend his service without reservation. read more

Alberto rocked! Called him in a panic on a Saturday morning, very early. He was friendly and walked be through the process, made it to the house within an hour and fixed everything quickly! Strongly recommend! read more

Alberto is really the best! I called him after not having use of my kitchen sink for about a week and I'm so happy I did. First, he came out to the house twice on a Saturday and fixed the issue ( and believe me it was an ISSUE) and was nothing short of professional and kind. Secondly, he did it CORRECTLY and fixed another issue that he discovered... such a lifesaver. I had my father coming up to visit and not having a sink this weekend would have been unfortunate. I cannot recommend The Rooter Man enough, I know we use them at work and I'm happy and relieved to have his help at the home. Thank you again!! read more

These guys are the best! Very fast and professional. We have had them out several times to fix clogged drains and they have always done good work, been very nice, and cleaned up our kitchen and bathroom sinks nicer than they were before they came. We recently called them out for a hole in one of our outside pipes. Even though they usually don't do outside work, they came out, dug it up, and fixed it. Another plumber would have told us that the entire pipe needed to be replaced (which it probably does at some point), but they just fixed the problem and let us know what our options were for the future. I can't recommend them highly enough! read more

Very quick response. Super nice and clean. Great work. Replaced two toilets. Explained scope of work and price at the onset. Followed all Covid-19 protocols. I have found my plummer read more

Alberto is fantastic! He was recommended to us by our favorite plumber, Kenny and he did not disappoint. He came same day, fixed what we were told was going to be a very expensive and messy job - impeccably and in less than an hour. He was a lovely person and a delight to work with and I can't recommend him highly enough. Thank you, Alberto!!! read more

I am extremely pleased with how quick and efficiently Alberto and his staff came to the rescue. I called the rooter man to see if they could install a new faucet for me and came on the same day. Alberto is super kind, knowledgeable and answered all the questions I had prior to install. I've used The rooter man for the past 10 years and highly recommend them read more

We had a line back up and the Rooter Man came by within the hour. He was professional and his work was very clean. Would recommend.

Our laundry drain was backed up in the middle of a pandemic, so stress levels were high. Another company "tried" snaking and it didn't work so they recommended an expensive hydro jet. That also "didn't work" so they recommended $10,000 in repairs. A friend recommended we called Alberto from The Rooter Man for a second opinion, they showed up and snaked the drain and got everything flowing in about two minutes. Lesson learned, we will be using The Rooter Man for our future plumbing needs! read more

These guys are amazing. Fast and reliable service! They totally saved us on a late Saturday night. They did a thorough job, tested its completion, disinfected and cleaned up after themselves. Thank you! I'll definitely be calling them again. read more

The Rooter Man (Alberto) and his crew are great people. They were incredibly responsive, professional and had great attitudes. They installed a garbage disposal for us and gave us tips on maintaining it and how to reset it should it get stuck, etc. They made sure they explained everything and their fee was super fair. They were a joy to work with and made us feel very well taken care of. Will definitely be calling them again when needed. read more

I called the Rooter Man because my toilet had a small leak at the base and needed someone to take a look. I left a message and he called back 10 minutes later, and he was at my door 10 minutes after that! After taking a look, he immediately knew the wax cylinder was causing the leak (it was really old!) and needed to be replaced. He replaced the wax cylinder in my other toilet because I knew it probably needed to be replaced soon (and knew it did once I saw it). Overall he was really prompt, friendly, courteous, professional, funny, and reasonably priced. I will definitely call these guys again when I need plumbing work done. read more

My home was built in 1959 and I regularly have drain problems. Alberto and his assistant were masked, professional, honest, and up-front about pricing. They cleared the line and referred me to another contractor who can diagnose my line issue and give me a quote for repair. In the past, other rooter companies have cleared the line and quote $5K+ for trenchless sewer replacement. Alberto said I may be able to just replace the line where it is offset. I highly recommend The Rooter Man. read more

Same day service and our kitchen faucet was fixed within minutes. Roberto clearly explained what was clogging our sink, which we appreciated. Would definitely recommend. read more

When you have a plumbing / drainage issues or a "must come now emergency", you often search through a number of sites and recommendations. Then you reach out to a few by leaving messages...all the while waiting for someone to call you back. And yes, the kids can't go to the toilet, water is overflowing and...well you know. I finally call The Rooter Man, Alberto Perez for an toilet overflow issue in Dec 2020. He answered immediately and was at my home within 3 hours. He was very nice and accommodating...it was good, but always a bit guarded. Then, this week (May 13), we had a toilet back up. Without hesitation, I called Alberto, The Rooter Man, he answered and was there within an hour. He, Julian and his 2 other guys...were on the job "rooting" every drain hole in the house to figure out the problem. Decided to purchase 3 new toilets...and cut out some tree roots that his "TV monitor found to be one of the key problems. All fixed and paid....then like a headache...the back up in the new toilet came the next morning. Call Alberto at 7:15 am and his two vans and entire crew were on the job. It looked like one of those emergency room / doctor shows. Through his tv monitor again, we found a new object, a metal fragment that was stuck in a 90 degree elbow part of a feeder piper...with the tv camera, they were able, like a surgeon, unroot the issue and it flowed out. In the end, Alberto, Julian and his crew were very...very respectful of our situation, guaranteed all his work. Alberto continued to be a considerate and kind soul. It is very hard to find this type of work ethics today...sort of old school by the plumber that lives in the village... read more

I called to make an appointment to have my washing machine drain fixed. I wasn't in a hurry, we've been running a hose out the back door. But we're going to have landscape construction starting next week and it won't be convenient to run the hose outside. Alberto asked me to text him my information, (address & problem) and in less than 2 hours he appeared on my doorstep to do the job. What a surprise. I showed him where the problem was & he explained in detail what the problem was and gave me an estimate. In less than an hour my problem was fixed and I am thrilled!! What a wonderful man, very personable and knowledgeable. He said that I would eventually need the P-trap replaced but said it should be good for 6 months to a year. He guaranteed his work for 30 days. I have a new plumber and a few more plumbing issues, but they'll have to wait until the landscaping construction is done. We've used several other plumbing companies, but none as enthusiastic as Alberto! He's definitely an expert at his job!! read more

Best plumber in the area by far. Alberto came out to our home a few months back for an emergency fix and was fast, efficient, and very friendly. I came back to yelp looking for his number this evening and realized that my last review was not there, but a testament to how great he is, I will be calling him the morning for another issue we are having. If you need any plumbing work, call The Rooter Man. read more