We booked a time-sensitive appointment for today, partly based on reviews praising Cuyler's punctuality and reliability. He never showed, and calls and texts went unanswered. We're now forced to book a Saturday appointment with another plumber at a higher cost. The no-show disrupted my work schedule as well. read more

Riviera Plumbing - Plumbing Near Me - Goleta, California

I don't usually write reviews but will make an exception for the great service provided by Riviera Plumbing. Had an issue at a rental in Goleta so had to solve long distance quickly. The matter was handled quickly and the tenants were satisfied- all I needed. And at a fair price to boot. The after service communication was helpful as well. All-in-all will be my go to plumber for the future. read more

They were communicative, timely, and polite - just a great couple of fellas. The job needed specific parts and they knew right away where to source them locally. They finished up exactly as they had expected, and I recommend them to anyone. read more

We have used Riviera plumbing a couple times. Here are my honest feedbacks: What I like about them: They are responsive and knowledgeable, and they are willing to take jobs that some plumbers are not willing do. They show up on time and easy to get hold of. What I don't like them: Over priced and I felt I was robbed. They charged us over $500 for a job that was done less than half hour. Sink fixture installation was $250 an hour. None of these was emergency call and didn't require opening a wall. I also wish they would lay a towel down to prevent sinks or tubs from getting dirty while they work. I wouldn't mind the price if they were white glove service. If you are looking into hire them, I will suggest discuss the price upfront. I understand sometimes it's hard to get an estimate without actually looking into the situation but that was not our case. read more

Quality of the work: Excellent. Value of the work: Dubious. This was a replacement of a pressure regulator. The price of a good regulator seems to run $125 to $250. I am not sure what a reasonable markup is. So by my reckoning, the labor was between $500 to $600. Now, all of that is fine if this was for quick turn service. It was pretty sloppy on their part for not explaining this to start off with when I called them. If the labor charge would have been less for scheduling it out a bit, that would have been nice. And the invoice was also, in my opinion rather sloppy as well. I expect invoices to be broken down to line items. So I have no idea what exactly I was being charged for. And when the invoice showed up in my inbox from Cuyler Kittle for $800, I dismissed this as a Scam Email. I am just glad I did not delete it on the spot. So, they do perform excellent work, but the business is run a bit sloppy, so make sure you have all of your ducks in a row with them before you OK the work. read more

Riviera plumbing was prompt, accommodating, honest, and went the extra mile. Communication was clear and impeccable. Got the job done quickly and efficiently, and they even cleaned up and organized under my sink afterwards. Highly recommend! read more

Perhaps I've been a die-hard Yelper for so many years because I love, Love, LOVE supporting all things local; including the search for a plumber. I had been seeking a solution to speed up my hot water access in the far reaches of my home (most importantly master bathroom and kitchen). After years of wasting gallons of indispensable water and electric in drought-ridden California every time I hopped in the shower or washed dishes, I knew I had to get to the bottom of it. Not to mention that it was driving me nuts hanging out on my "honey to do" list... I reached out on NextDoor to see if other neighbors had the same issue. Sure enough, I wasn't alone! I found Riviera Plumbing on various sites with stellar reviews/recommendations and submitted a complimentary service request via their website to assess my situation. Within two hours I received a call from a plumber with availability to come by the next day! Meanwhile, I also had two other local plumbers in the running (one no-showed, while the other's estimate was too high). Cuyler arrived at my house on time the following day, looked at my hot water heater, discussed a few solutions with me, and promised me an estimate within 48 hours. Fast forward a week... Cuyler behind the scenes had to reach out to the odd manufacturer instant water heater company (Rheem), purchase the specific compatible parts and pump (which were on backorder due to national supply chain issues), and was at my home for installation day. What I particularly appreciated about Cuyler is that he is the son of a plumber and several family members with stellar skills and experience in the trade. At the same time, he has a great personality, is proficient, honest, and most of all, a perfectionist. He taught me all about how the system functions and worked diligently to confirm that everything was working smoothly--including that the pump doesn't overheat with use. Cuyler was cautious given Covid by wearing a mask and shoe covers inside my home without needing to mention it. He kept his work area neat and put back the items under my master bedroom sink exactly how they were before his arrival. All of these details made it easy to write this 5-star review for Cuyler and Riviera Plumbing. When looking for a plumber, I know who I will use and refer to others. read more

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We had a leak and called Riveria plumbing. After coming out once he said he needed to order new parts. After that he kept scheduling time to come out but made excuses and never came. Eventually he just stopped responding all together. The worst part is we have a hole in our wall after the first visit. read more

If you're looking for a quality plumber use Cuyler at Riviera plumbing. I have used him for many years. I recently had a disaster with my toilet and although I have an unusual toilet Cuyler was able to find one that replaced my old one and install it. Cuyler is a very reliable and knowledgeable plumber And he is really nice. His charges are reasonable. He's also the son of a plumber!!! read more

Cuyler did a lot of good work for us, but when some problems occurred later due to mistakes he made, he would not solve them and I had to hire someone else when he stopped responding. Very unprofessional. I Do not recommend Riviera Plumbing. read more

Great plumbing company. Amazing service, fast, reliable and great value. I highly recommend them.

Installed a repair kit on the faulty pressure regulator and it now works good. Great service.

I had a great experience with Riviera Plumbing! My water heater went out on me and he was able to squeeze me in and replace it. So thankful! Cuyler was on time, professional, kept the area clean and was very knowledgeable. I have some more projects that I will definitely be calling him back for. I highly recommend him and his services! read more

Riviera Plumbing - Newly installed water heater - Plumbing Near Me - Goleta, California

I had a very strange plumbing problem in a condo I just bought. Cuyler and Raphael worked diligently in trouble shooting what the problem was. With Cuyler's diligence and persistence I knew that he'd get to the bottom of it- and he did. It was a real headscratcher but he figured it out. They went above and beyond what my last plumber did utilizing modern clean tools. They also were very presentable- wore booties and masks- used pads anywhere they put their equipment. I found a new plumber and I'm really happy with Cuyler and Riviera. I strongly recommend them if you have a plumbing problem. read more

Absolutely phenomenal service! It turns out I have lots of opinions on toilets and wanted to replace one in my new house. Cuyler responded almost instantly to my quote request (and to all other emails too) and even helped me figure out what size toilet I needed to buy. He showed up on time and completed the job quickly and for the quoted price. He was even able to fix an issue with another toilet at the same time. And all of this was coordinated through email which he always responded to quickly, not a single day wasted on phone tag! The whole process was so easy and I'm excited to have found a reliable plumber that I can use for future jobs. read more

Great experience with Cuyler. Easy to work with, got the job done for a reasonable price, will use him for future plumbing needs. I highly recommend using Riviera Plumbing for your next project / emergency. read more

I made my appointment for a toilet replacement.. He showed up and time and di a great job.

Riviera Plumbing was quick to respond to my request! Cuyler is efficient and provided excellent customer service. We couldn't turn off the toilet water so he installed a new nipple in the wall and a new angle stop within just a few minutes. He arrived on time, turned off the house water before he even walked in, and brought everything he needed into the house so he didn't have to go in and out. We will use Riviera Plumbing again! read more

I didn't get to use Cuyler because I didn't call the correct heating company since I have a furnace heater and he works with water heaters (dumb girl move on my end) but he was so sweet about it and didn't charge me anything so I thought the least I could do for wasting his time is write him a 5 star review. I can tell you that he got me in fast, has excellent communication and is very friendly though :) read more

When you hire Riviera plumbing the owner himself is the one that will arrive on the service call. That means you are going to get excellent, on time service, from a guy who knows his stuff. On top of all that, he is going to give you a fair price, and is going to really care that the level of service you receive is top notch. I am often away on business in L.A., and I really do not trust any repair men around my 82 year old mother if I am not there. My mother and I agreed that If she ever needs plumbing work while I am out of town, she is 100% comfortable with Culyer coming to do the work, even if I am not there. I think that says everything. read more

Cuyler was extremely accommodating to my last minute emergency water heater issue. I was scheduled to go out of town so he arranged his schedule to give me a very reasonable estimate and then come back the next day with a new water heater, ready to install! His work was professional, and he got the job done in time so I didn't miss my plane. He went above and beyond to make sure I was satisfied with the installation. I would recommend him highly to anyone looking for a reliable, honest, professional plumber. read more

We love Riviera Plumbing! They say they will be there at 8am - they show up at 7:55am! Extremely punctual, honest and so much experience. We have used other plumbing companies before switching to Riviera, and what a difference. We recommend them every chance we get. Can not say enough great things about these guys!!! read more

Very punctual, knowledgable and a good communicator. He takes time to explain exactly what needs to get done. Good prices and very fair. I would use him again and recommend him to others. read more

Culyer did a great job, quickly and efficiently. We were so happy with him and his work. We have hot water again!

I used Riviera Plumbing to replace a functioning, but very old, water heater and received outstanding service from the owner, Cuyler Kittle, and his very capable assistant, Raphael. Cuyler was quick to respond to my messages, arrived on time as promised, did an inspection the day before to go over the project with me and explain all the details and the advantages of the brand of water heater he used (Bradford-White), and then performed the job itself quickly and efficiently, leaving the area clean and neat. Furthermore, they came back the following day to try and fix blockage I had in a 50' drain pipe that siphoned rain water from my gutters out to the street. They worked their rears off trying to get the pipe clear, and after 3 hours of hard labor finally achieved success. The total cost for these two jobs was quite reasonable. Another plus is that they are friendly and have a fine sense of humor as they work. I HIGHLY recommend Cuyler and Riviera Plumbing and will be happily using them for all my future plumbing needs. read more

Riviera Plumbing provides plumbing service to my commercial property in Goleta and I cannot recommend them enough! Cuyler is very responsive and quick to fit me in. He is courteous, efficient, and all around great plumber. read more

We recently used Riviera Plumbing on a job, and were very impressed with the level of customer service and quality of work that was performed! His rate is great, his responses were quick and helpful, and his end product was beyond desirable. And Kittle is insured! We will be using him and his services again! read more