We have used Rooter Solutions several times and each time they exceed expectations. They are prompt, resolve the issues, are price competitive, and leave the house clean. We can't thank them enough. I don't like to have plumbing issues but when I do it's great to know we have them to count on. read more

They charged me $487 to reset an existing toilet. There were no other problems to deal with in the job, Involves removing toilet, cleaning the area, replace bolts and set in a new wax gasket, reset the toilet.. Took all of about 1.25 hrs. I went online and discovered average cost is $250. I called them on it and basically was told tough luck. read more

Had a plumbing issue at the house during a holiday and Nick came through big time for us. He was professional and thorough and delivered on his word. He took a lot of pride to ensure the job was done right. It was a pleasure working with him. Thanks. read more

We had a backyard waterline leak and Rudy from Rooter Solutions took care of the problem right away! Rudy was prompt, professional, friendly, and helpful. He's an A-1 employee with excellent follow-up, having checked on us the next day. Well done, Rudy from Rooter Solutions! read more

There are so many Rooter Solutions Plumbers on Yelp, but readers should be aware of this junk business. The office girl are quite nice to send "Technician Juan" on site to give me a quote for Hyro Jet sprinker drainage. The job can be done in ONE hours with one man with Hydro jet system to flush sands and debris out of drainage pipe. However, Juan gave me a ridiculous quote for $1800. What a rip off!!! It is more than triple of the other quotes that I had. I had him quickly out of my property, and never go back to this business. Their website is www.rootersolutions.com - (805) 203-8111 has fake advertisement $54 drain clearing. I believe that the Juan get commission on the innocent people that do business with that company. Sadly to have the horrible unethical business in Ventura County. read more

Do NOT use this company. Scam artists!!!! Will try and upsell you on things you don't need at a ridiculous price. All the 5 stars on here are obviously fake and done by people that work there. Nobody talks like that. Avoid avoid avoid read more

My neighbor and I had the same exact problem-- plugged laundry and kitchen sinks-- on the same day. I called Montecito Plumbing and it took no more than an hour of Paul's time to clear the drain. Rooter Solutions is still across the street "fixing" my older and frail neighbor's sinks. They have been there 4 days now and still need to come back next week for more. The yard has been completely dug up. I read them the riot act and a little too quickly, Sean was at my door pleading their case. Mmmmmmmmmmm...every complaint on Yelp sounds the same ! I feel for my neighbor who apparently has been taken-- and they will laugh all the way to the bank. FOUR Thumbs down! read more

Alex was great. Knowledgeable and courteous. Would definitely use this service if needed again.

This place is a joke. I used them for an emergency tank less water heater replacement. I was out of town, and had no choice to go with them. It was extremely expensive but I figured there wasn't anything I could do under the circumstances. Now 2 years later my water to my house is not getting hot. I had them come out to check it out only to be told that I needed new valves for the showers. They didn't check the water heater, only took pictures of it. When they priced me at $5K to replace valves, I told them I believe it's price gouging and I will get a 2nd quote. The technician told me that was a good price and I spoke with his manager who told me the same thing. Again I told the technician I was getting another quote he then told me that he had to quote what his manager said but he could do it for me for $3500.00. He was pressuring me to do it and I had to tell him to leave a few times. Don't use this company. It's price gouging for sure! read more

Had to get them out of my mother's life. One of those places that does a small easy job then once they are in there tells you you're going to need thousands of dollars of work done. Preys on the naive. Got a second opinion and didn't need any of it. Didn't honor their discount, prided themselves on customer service, but never answered our messages. I don't trust this money grubbing business one bit with this manipulative business model. read more

Thanks to Sean Salinas and Andy Piñeda. They were very professional and knowledgeable. And very fast responding.

** AVOID THIS COMPANY ** They mail out postcards advertising low $54 drain service. It worked! My daughter called them to fix a simple clogged kitchen sink in her Goleta home. They said the drain was too obstructed and ended up putting a scope into the drain and examining no more than 10' of drain line. They told her there was build-up in the pipe and recommended a hydro-jet cleaning. So a $54 drain clean quickly turned into an $1,875 job! At her request, they did agree to install, free of charge, a new toilet, which my daughter had previously purchased. But while installing that toilet they then told her that she needed to have a clean-out installed in her bathroom! Cha-Ching!! ( That was B.S. there is a clean out no more 3 feet from that toilet near the outside wall of the house. ) They also told her that the pipes under the house are deteriorating and should be replaced at a cost of $10,000 and that serious damage to the house could occur under the slab floor if she did not resolve this issue. At that point my daughter called me to speak with the plumbers. I met the plumber and his supervisor at the house. They explain what they did. I asked if kept any video or photos from the scope showing this "serious problem" that existed prior to the hydro-jet cleaning; they said No, they did not. (We had the drain lines scoped about 8 years ago, when we purchased the house and already had a sense of the condition of the pipes.) I confirmed that their total service, thus far, consisted of an attempted drain cleaning, a scope of the line, a hydro-jet cleaning (which may not really have been needed) and a toilet install, and for that they charged my daughter $1,875 !?? I advised them that they should be totally ashamed of themselves for such outrageous prices and for taking advantage of a young woman trying to get a simple drain problem fixed. The supervisor said, it is not his company and he does not set the prices, but; YES, that is the price, and we stand by it! In fact, he told me that they gave my daughter a discount on that work! (which I find laughable) We declined any further work and sent them away. We called a different plumber that I've done business with before so as to have a brief consultation. My trusted plumber confirmed that my daughter had been totally ripped-off. He said that he typically charges about $150 for a short scope exam and anywhere from $200-$350 for a hydro-jet service depending on how far into the line he needs to go. He said that for him to have performed all the same services he would have likely charged no more than about $450 max. Rooter Solutions advertises a low-price drain cleaning to get in the door, then they will "find more problems" in places that you can't see with your own eyes so as to up-sell and escalate the scope of work as much as possible. They will scare the customer into taking immediate action, then GROSSLY OVER-CHARGE for work that may or may not even need to be performed! In my opinion they are dishonest and cheat their customers. We will NEVER CALL ROOTER SOLUTIONS AGAIN! Read these Yelp reviews, as our experience is apparently not uncommon! read more

Hard to get a hold of a plumber in SB. I got lucky. I ended up with Rooter Solution because they answered the phone and set up an appointment immediately. My tech was Miguel Campos and he was polite, professional and efficient. He knew his stuff and explained everything along the way and fixed my drain issue. I liked that he made completely sure that there were no issues under the cabinet before he wrapped things up. The best part was that Miguel was ultra tidy and probably left the area cleaner than when he found it. Our issue was upstairs he was careful to make sure he covered his shoes and even wore his mask through the whole repair. This was done just today so I'll update if there is any issues with the repair but it looks good so far. Techs like that make me want to use Rooter Solutions again. I highly recommend Miguel Campos and Rooter Solutions for your drain problems. read more

Rooter Solutions - Plumbing Near Me - Santa Barbara, California

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Rooter Solutions proposed to charge me over $500 to fix a toilet (the tank wasn't filling). Anacapa did the same job for $220.

Please, please stop playing your commercial with that ridiculous screeching character. I have to change the channel every time. I'm sure you have a great biz and I mean no disrespect to you but please, I'm begging, Take off that commercial. Respectfully Sean read more

Rooter solutions were quick to respond, in an emergency plumbing situation. Great customer service and communication. They efficiently got th job done. Will definitely use againf read more

Make sure you get more than one estimate before going with these guys. They tried to charge me $10,000+ for a tankless water heater installation. (Got it elsewhere for under $5k, same equipment, more thorough installation plan.) Then they hit me up for $675 just for removal of the old water heater. Not happy. read more

Matt was so helpful with the drain cleaning I needed. I am very satisfied with the price I paid. He did everything professionally, and gave great customer service. He knew how it was dealing with landlords, and mine was not very nice so I appreciate him for dealing with that. He quickly cleaned my drain and was clearly very knowledgeable about his work. Thank you Matt! Ask for Matt when you book! read more

Rooter Solutions - My bathtub drain that was clogged with hair and metal. Thank you Matt!! - Plumbing Near Me - Santa Barbara, California

Toilet had a leak in the pipe below the floor. Carlos pulled toilet to investigate, placed camera in line and said it would be $2300 to fix. Very, very expensive cost to fix. Ernesto, 2nd in command, did all the work under the house while Carlos was out buying a few parts which took almost 2 hours. In appox. 3 hours the work was completed. One hour for estimate day prior plus 3 hours to fix next morning = 4 hours at $2300. What plumber gets this kind of money??? I feel totally ripped off but had no choice to get it fixed. Be cautious of Rooter Solutions as they say the work is by the job not by the hour. If you can wait, definitely get other estimates. Low rating is based on the extremely high cost to fix. read more

We had a water leak in the kitchen that needed immediate attention so I called Rooter Solutions plumbing based on other customer reviews. They were at my home within an hour. Carlos the plumber assessed the damage and he had all the parts he needed to repair the leak in his work van. Carlos's work was of very good quality and left everything cleaned up when he was done. Thanks to Carlos at Rooter Solutions for getting our water back on so quickly! read more

My mom called this company out to clear the kitchen sink. The removed the p-trap, ran a snake down the drain line for $300. Then Carlos recommended that he jet the lines for an additional $1,000. At which point my 78 year old mom decided to call me. I called and asked to speak to a manager. After 3 different people called me back. Carlos did not have any evidence (camera down the line to show it was needing jetting). I explained that we would be getting another opinion on the " jetting of the drain lines". Carlos was very defensive, I explained if he did nothing wrong he shouldn't have to worry about anything. Well let's just say we won't be calling these guys back. read more

My first contact with Rooter Solutions was with Nancy on a morning phone call. She was professional, took down my information and scheduled an appointment for me. Andy, the technician, showed up on time and ready for work. In less than 30 minutes he cleared my drain and honored the coupon that I had for the special deal. No gimmicks, no side charges, just good service. Rooter Solutions is a valuable asset to our community in Santa Barbara. read more

Alex answered when I called and had great customer service and got me an appointment scheduled within minutes. The next morning the plumbers came to snake our kitchen sink drain and after 15 min I was told they were going to need to call their boss to bring in a camera because the snake couldn't get past a certain point. 20 min later the boss shows up with the camera and had us look with him as the camera was run through the pipe. There was water in the pipe and damage which was a concern and we were told we would need to replace the main line. We asked for a quote and the boss went back to his van and came back 5 min later with a note pad with random prices written on it. 3 prices were written that varied greatly (a credit card price, a cash/check price, and then a cash/check given today price).There was no break down of how those numbers were calculated. And again these numbers were just written down in permanent marker on a generic notepad. Honestly the whole in person interaction with them seemed unprofessional. I also felt like they were trying to up sell us the whole time which made me feel on edge. At the end of the day though they didn't charge us for any of the work they did. Felt relieved that we didn't actually get ripped off. read more

Came out, could not snake drains and ended up charging almost 2000.00 for a trap. Less than 9 days later it was clogged again. They said they do not work Sundays! Granted I called Saturday. They said they would be out 1st thing Monday morning. I finally called Monday morning after 9 to see what was happening and found out 1st thing is 10 or 11 am. read more

please remove that ad, it is terrible! Also, I had this company come out to view a sewer line, they stated $11,000 of work was needed. We called for a 2nd opinion and we were told there was no issue with the sewer line. Beware, they lie, cheat and will steal! read more

TL;DR quoted $1,800 for an issue that my contractor took 15 minutes to fix (and didn't charge me) I reached out regarding a leak from the hot water line exiting my tankless water heater. The leak had started that day as I had some work in my crawlspace and (my assumption) the guy bumped the pipe when he exited. So I figured not a big issue, likely a fitting got loosened and needed to be replaced as the unit was newly installed a few weeks ago. I don't like to mess with plumbing though, and my original plumber that installed it was gone for the weekend, so I called Rooter. Rooter came out within 1 hour of calling, which was great. The first guy was a little hesitant to rip out any dry wall in my water heater closet (even though I said it was fine), so he called his supervisor. The supervisor came and, without looking underneath or behind the drywall, said he'd have to re-pipe the whole thing and it would be $1,800! I told them thanks but no thanks and sent them on their way. Luckily, my original contractor was nearby the following morning and came to take a look. Yep, it was a fitting. He took a hammer and pulled back a 4x4" square of dry wall, hand-sawed the copper pipe, and then put a new fitting on and connected the water heater again. Voila, it is fixed. It took him 15 minutes. Beware as Rooter Ventura gets good reviews but based on the area you are in (we are in Carp) I think they route you to the SB office automatically, as I actually called the Ventura office deliberately. I'll never do that again. 1 star for the attempted robbery. read more

Very happy with the recent work that Fernando and his crew did for us. What started as a tenaciously blocked toilet turned into a major repair job. All my past plumbers that I tried to call on a Friday were booked for days, but Fernando was able to come right away. We've been having problems with an intermittent blocked pipe for years. After fixing the toilet back-up, Fernando, suspecting a bigger issue, used a remote camera to locate a significant misalignment (yuck!) in the sewer pipe. This was NEVER found in all the times we have had other plumbers temporarily fix the blockage. It required a lot of excavating, and we ended up replacing a good portion of old and corroded pipe that was accessible with excavation/tunneling. Throughout, Fernando was courteous, patient and tidy. Everything was done quickly and when promised, and the price was reasonable for the amount of work that was done. High recommended and will definitely be using Rooter Solutions in the future for all my plumbing needs! read more

Both bathroom sinks clogged, they share a pipe, these "plumbers" charged us $890 and took a full day to open a wall to clear clog. Once the walls were open, plumber claimed his snake was too small to do much and we needed to re-route our plumbing which we were quoted over $10,000. To recap: He went through the trouble of cutting a wall open and did not have the right tool for clearing a slow drain. I told him "Do what you can, we can't really reroute the plumbing right this moment." After two months drains clogged again. Elite Plumbing came out, charged us $140 and took 30 minutes to use a heavy-duty snake, drains are working 100%. I mentioned to this plumber that we were concerned with the age of the pipes, this plumber clearly was not too concerned, and did not attempt to up sell us anything. As much as I want to give Rooter Solutions the benefit of the doubt and call them incompetent to an extreme degree, the bottom line is they are unethical beyond belief. They are salespeople FIRST and plumbers LAST. After talking to some friends, this is nothing new, it is not unusual for them to recommend tens of thousands of dollars of work, when a simple repair is all that is needed. read more

We tried to use the $69 clog removal coupon. The clog was deemed "too difficult" for that price. I was given the option of finding another plumber or "other options". Since we needed the drain to work, I chose "other options" but wish I had not in hindsight. The option recommended and approved by me was to remove the toilet and run a snake for over $150 (I can't remember the price). That did not work and they said it was too clogged for the snake to work. Now the recommendation was to "hydrojet" at $1,300. We tried that and failed again. This time they showed me on a camera that the 3" line was rusted so badly that hydrojetting did not work. They showed me a picture of a 3" pipe that only had an opening about the size of a nickel. They "pinpointed" where the clog was with a cool beeping device. Then they gave me an estimate for $6,800 to tear out a wall and go through the stucco with a new pipe. This did NOT include patching the stucco etc. I though this was getting excessive so I stopped at the $1,300 bill with no results and called another plumber. Now this gets to the interesting part. The new plumber got to the exact spot where rooter solutions pinpointed the "clog" was and we removed about 4' of the pipe and replaced it. The cast iron pipe was in amazingly good condition with a minimal amount of scaling on the bottom of the pipe and not clogged at all. I believe that none of this was necessary and I believe Rooter Solutions must have shown me a doctored picture of the "clog". read more

I got an ad offering unclogging and camera inspection special for $59. I called about a problem with a toilet that tends to need plunging. That same day Pedro arrived on time, masked and put special booties on to protect my floors. He was extremely well spoken and careful. I give him 5 stars! Unfortunately the ad misrepresented their service. I needed a camera to determine the problem, but it turns out the actual cost of using a camera added over $300. I did not progress further. I paid 0$ read more

I called my usual plumber about a kitchen sink leak. they booked 12-2 so I stayed home; at 4:30 i called that I had to leave at 5. Decided to cancel after waiting 12-4:30. Next day: called Rooter Solutions, booked 12-2, Ernesto came at 12 to check things out, Miguel arrived shortly thereafter, immediately went to buy parts, and added clean sink strainer etc. Reasonable price, extremely professional appearance and friendly demeanor. I am so happy to have a new plumber to call in the future! read more

WATCH OUT!! I had a clogged shower drain which seemed like an easy fix. Next thing I know the person doing the plumbing work had his supervisor come out and tell me I needed to have my water lines changed all the way out to the street and it would be $20,000!! I asked around town and found a locally respected place that fixed everything and it was NOWHERE NEAR that price. Get a second quote before letting these guys rip you off! read more

Great job and great service. Called at 12 noon in Saturday tech was here by 2pm pipe replaced and fixed by 315.pm Jesse was a great tech fast and knowledgeable. Cant ask for a better experience! Thanks Jesse. read more

I am writing with the hope that my information will spare others a very unsatisfying experience with Rooter Solutions. I have a sewer line which occasionally requires rooter routing, nominally at cost of $100 - $150. Last week I was lured by a Rooter Solutions (RS) advertisement to perform routing for a cost of $55. Within minutes, the agent started telling me that there were big problems with the sewer and that he was concerned about doing further damage to the pipe and/or his equipment. He then said he would do a camera inspection at no extra charge. (I feel that the camera inspection was inappropriate and of no value since nothing could be seen due to sewage in the line.) The agent proceeded to give me an estimate of $3400 to fix the "problem." I am very embarrassed to admit that I did not immediately send the agent and his assistant on their way and return to a trusted plumber. I can only rationalize my lapse in judgment by the fact that I was suffering from a medical condition which an hour later Cottage Hospital ER diagnosed as blood clot in my leg. Never-the-less, I am embarrassed to such an extent that I initially could not bring myself to make public my experience. Once the work began, two men in two hours had exposed the clogged pipe (which I believe could have been easily cleared without digging up - as had been done in the past by honest plumbers). They returned a few days later for approximately 1 hour to install a new pipe. This represented a total repair time of approximately 6 man-hours. In retrospect, I can clearly see now that the sales pitch leading to the $3400 was an exceptionally well-structured, well-rehearsed, and well delivered con-artist presentation. I fell for it! The pitch was so superbly practiced and executed that there is little doubt in my mind that others have suffered the same fate with Rooter Solutions. When presented with the bill for $3400, I spoke with the RS Division Manager and requested that he review the situation and adjust the bill appropriately. After doing so, he provided a "discount" of $1000, reducing the bill to $2400. Although at first blush this might appear as a reasonable offer, one must place this in context: * The total man-hours on site was approximately 11 (6 for the pipe replacement, plus 4 for the con-artist sales presentation, plus an additional unrequested hour by the Division Manager to run a camera down the sewer). Thus at $2400, this amounts to $218 / man-hour (or $400 / man-hour for the 6 hr pipe replacement), minus some minor cost for the pipe material. * Perhaps even more disturbing, I believe that there is nothing to suggest that the sewer could not have been successfully routed out by honest plumbers as in the past at a cost of $100 - $150. Anyone considering using Rooter Solutions should be advised of this experience as well as the large number of very similar experiences reported on yelp (particularly under the website supplement "other reviews that are not currently recommended," which appears at the end of the review listing). read more

I'd give zero if I could. While the drain clearing was fine for $54 , but after cheating the sink line said we had a blockage they then called in a second guy and ran a camera and showed us a collapsed main drain line and said waste water was leaching under the slab. Gave us a huge bid to remove and replace, and could start the next business day and "knock out the job". We took other bids and used another plumber. this kind of cast iron failure had had occurred in another part of our house in 2010 and we had replaced the drain line everywhere except the bathrooms, so we figured it was just time to finish the rest of the house. This job entailed completely demoing the whole master bath, which was +25 years old so it was time. Saw cut and jackhammering the floor BUT, once in there was no deterioration of the drain lines in our bathrooms. Not sure if the film they showed us was a recording of another house or what! If you use them for the inexpensive Roto service to clear your lines ok, but then beware and move on. If they claim there's other damage, take the time and relatively small expense to hire an independent camera inspection company to confirm anything. if our bathrooms have been recently redone we would've done the independent camera line but we decided to move ahead. So it's water under the bridge so to speak for us but if you don't want to incur the cost and your bathrooms are in good condition seek out confirming inspection I believe it cost $200+\-. Also, fortunately, our bathrooms are back to back and so they were able to tunnel under the adjoining wall and remove and replace the bad pipes for our second bathroom, bathtub, sink and toilet and tie into the main ABS. We used Coast plumbing out of the Buellton area, they get a +5 for professionalism, and workmanship. read more

This company just attempted to seriously rip me off! I have a very trustworthy plumber that I usually go to for simple fixes but I received a mailer from this company for a $54 clogged drain cleaning. I can't beat that price so I decided to try them out. The guy showed up and was super respectful and seemingly professional as he proceeded to wrestle with my clogged shower drain with a snake. He constantly commented about all the resistance he was running into in the drain and that he wasn't sure if it was going to clear out. he said that if it doesn't clear, they have a procedure where they use some high-pressure machinery that clears everything out and then they go in with a camera to assess what the problem is. Of course this diagnostic procedure only costs $1400 Our house is built on a concrete slab so once they diagnose this so-called problem who knows how many thousands of dollars they will charge you to fix whatever problem they make up because it would involve ripping up our floor. So at this point, I ask him, while he's struggling with his snake, looking completely defeated, how much I owe him and he says just the $54. Then I go look at the ad while he pretends to try for a little bit longer and I see if the clog doesn't drain, I actually don't have to pay the $54. I point this out to him and he instantly changes his tune and agrees that the policy is that if the clog is not cleared, you don't have to pay. Moments before he was happy to take my $54. So later the same day I have my plumber friend come over, and he clears the drain literally in less than five minutes!!! He charges me $100 for which I am happy to pay even though it's a lot of money for such a short visit, but his honesty in this profession is priceless. This company is predatory. They're trying to get inside your door to fabricate problems that allow them to exploit you for thousands of dollars. There should be laws against this!!! I am sure some of their positive reviews that result in a 4.6 star rating are from actual customers that had a good experience from a simple fix. But I guarantee you a lot of high ratings have to be made up reviews. They absolutely tried to scam me. My shower drains as well as any shower in Santa Barbara County right now, and it took my go to plumber less than five minutes. I actually never write reviews, but I felt obligated to warn people about the predatory practice that this company is conducting. Beware!! read more

Excellent job! Cole nailed it right away. Sewage blockage is no more. Thank you, guys!

Rooter Solutions overcharged me. I was billed and I paid $1,190.00 because I'm a widow and older. Sean Traylor said if I waited it would cost me more and he insisted cleaning the drains that day because it would cost me more if I waited. Rooter Solutions took advantage of my vulnerability that day because of my status- old age and being a single widow. I compared their price with other plumbers in this area of Santa Maria, Ca like Gold Coast Plumbing Solutions and I found out later when the plumbing service was done, that the going rate for this type of plumbing service I need is between $350 to 400 only. I WILL NOT recommend them to anyone. read more

The worst experience ever! Started with a clog sink they told me it would be $58 for the first visit. Then it was a clog in the wall not the sink $375 to use high water pressure because the pipe is old. Then it turned out the pipe needed replacing $1200 was quoted. Then the sewer line needed replacing $7000 was quoted! I said stop! I'll pay you the $375 and put back the sink! If I'm going to spend that much I'm going out to bid. They then said the sink cannot be reconnected because the pipe is broken! $375 and you leave me without a sink? I had to call another plumber to reinstall my sink plumbing. And I asked them to send me a written quote for the repair, haven't heard from them yet! A week later... no star from me! read more

Miguel was the best! He was genuine and thoughtful, listening to my concerns in various parts of my house and checking even the most minor ones without making me feel foolish for asking. He worked much faster than I expected, too! He seems like a very trustworthy hard working guy who just wants customers to have the best experience possible. AND the prices with Rooter Solutions are fair! read more