After having 4 different plumbers bid the job, Ian from Drain Masters was the best for me. What I…read morevalued most was his communication and his timeliness. I was not physically at the address where the plumbing issue was but Ian was in contact with me almost daily, would answer any questions I had quickly, sent me photos, was there when he said he would be and got the job done on time. I received bids at a lower price but I was also chasing after those plumbers (for days) to get the bid in writing, had to ask the same question multiple times to get an answer and 2 of them were over 30 minutes late to bid the job. I realized that if it was this difficult and the job hadn't even yet begun, the lower price wasn't worth it for me. Ian provided me with peace of mind and that truly made such a difference to me. I highly recommend Ian from Drain Masters.

We had a drain clog in our bathroom where there's two sinks in the same counter. Because they were…read morejoined incorrectly upon Constuction the snake wouldn't go down. It went up into the other sink. The owner of the company came out and because he's had so much experience he was able to fix it and tell us how to make sure this didn't happen again. Excellent service and very fair price.

If you need a professional and thorough handyman then Danny of Arc Handyman Services is the one for…read morethe job. I have used his services over the last five plus years at my home and have received excellent customer service with jobs done right; the first time. I have referred him to clients and friends and continue to do so based on my positive experience. Danny knows his craft, manages expectations, communicates efficiently, and tells it like it is. It is my pleasure to endorse him.

Dan and Kristen are an incredible team. Kristen was quickly able to get me an appointment to do a…read moredifficult washer and dryer install and Dan was on time the next day and did excellent work solving a complex problem. Just great people that are easy to work with and reliable, at a reasonable price. I will use them again without a doubt!!

We have used Rooter Solutions several times and each time they exceed expectations. They are…read moreprompt, resolve the issues, are price competitive, and leave the house clean. We can't thank them enough. I don't like to have plumbing issues but when I do it's great to know we have them to count on.

Had a plumbing issue at the house during a holiday and Nick came through big time for us…read more He was professional and thorough and delivered on his word. He took a lot of pride to ensure the job was done right. It was a pleasure working with him. Thanks.

Great service,fast and amazing customer service,I called for the company and they got here at my…read morehouse in less 2 hours ,price is good.

Excellent experience from start to finish. This is a busy…read morecompany , yet they are easy to reach and quick to schedule. I got the feeling that they really understood how disruptive our plumbing problems were for our family and they cared about fixing them. Jose came out right away , got under my house, diagnosed the issue, and gave me options. He showed us photographs so we could clearly see what the problem was. Since they fixed the pipes the shower works better than it ever has . The repair was thorough, the team is professional and their pricing is the best you will find. Excellent work from a great team. I highly recommend Smart Choice.

We had a great experience hiring The Rooter Man/Mr. Perez to take care of a clogged kitchen sink…read morefor our household. Mr. Perez arrived exactly when he said he would. He was very knowledgeable about the problem. Not only did he successfully resolve our clogged sink, but he also provided valuable advice on long-term preventative maintenance. We were charged a fair price and I would definitely contact The Rooter Man again if I have any other plumbing issues in the future.

My husband and I had a wonderful experience with Alberto and his team. From start to finish, they…read morewere professional, reliable, and incredibly helpful. They took the time to explain everything clearly, answered all of my questions, and made sure the work was done correctly. Their attention to detail and quality of service truly stood out. It's not easy to find someone you can trust, especially during a stressful home project, but they made the entire process smooth and worry-free. I'm very grateful for their hard work and would highly recommend them to anyone needing plumbing services

Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

First time using this company and I'm impressed! They were out within 30 minutes to fix my backed…read moreup main pipe. On a Saturday no less! . Chase was the young man that came out. Very knowledgeable and polite and clean. Problem was resolved. I will definitely use this company again.

Had a kitchen plumbing emergency late Saturday afternoon and Eric was willing to drive up to SB…read moreright away to fix it. So impressed with his professionalism and expertise. Answered all of my questions in a kind and thorough way. Fast work, fair pricing and no upsell. He's coming back this week to address the larger recurring issue by adding a clean-out. I've already recommended him to 3 friends!

Great service installing a new tankless water heater in my home. Both Scott and Silver…read moreGave great service with a smile.

Fast, honest and fair. They really made sure I was taken care of before I had to leave town. We…read morewanted to be sure I did not have a slow leak that could get way worse in my wall. Scott and Silver spent extra time, they were trying to figure out why my wall was wet without a clear cut source and without tearing it up. They figured it out and did find a leak from my toilet but the clincher is they discovered the one that was damaging my wall is from a bad roof . They were honest, competent and extremely fair. Scott and Silver are the best guys you can ever meet. Plus they are really likable people. If you want honest and fair no one is better. I am highly impressed and will use them again.