I've heard so many good things about Rockaway Hotel & Spa and finally got to try it so happy I did! Big thanks to Liz for accommodating us last minute. The massages were amazing and the perfect way to relax before hitting the pool. We had a great daybed, everything was clean and nice, and the weekend summer vibes were SO good! Great music, people dancing, and plenty of food options. Valet parking right out front was also a plus. Our server was super attentive and always made sure we were good. Definitely a fun summer spot I'll be back! read more

It was a 100 degree day and I thought it would be great to cool down at the pool, so I booked a pool cabana at the Rockaway Hotel, which I had previously visited and found quite gorgeous. We arrived and they gave us a table directly in the sun with no shade. We asked for an umbrella and they told us all beach umbrellas were occupied. We were spending over a grand here and the whole point was to keep cool on this blistering day, so we found this odd. When one person in our group bristled and told the staff the literal definition of a cabana is a *shaded* lounging area, the manager told him "I could do without the attitude." Clearly they were stressed about how few umbrellas they had, but also why did they feel it was okay to sell us such a pricey table without one? The pool was tiny and cramped and full of kids and not as advertised at all. The food is alright-- I actually really enjoyed their tuna crispy rice, kale salad, and margaritas both times I've visited. The whole experience was overpriced and truly we could've done without the attitude from the staff. read more

Really enjoyed our stay at The Rockaway Hotel. I grew up in Rockaway, so it was great coming home and seeing how much the neighborhood has changed. It was nice seeing so many people taking the ferry from the city and discovering what we've always known about this place. We stayed in one of the bungalow suites, which was perfect for spending time with family. The food was great, the staff was friendly, and the whole place had a relaxed, welcoming feel. One of the coolest moments was watching a Brazilian concert from the rooftop. I never would've imagined seeing something like that in my hometown growing up. It was a great time on the Rock. read more

The Rockaway Hotel - Hotels Near Me - Queens, New York

See all

I visited the Rockaway Hotel for their day pool access by purchasing the day pass. It was my first time, and the staff was very kind and welcoming. They check you in by the pool, which is also connected to an indoor bar & restaurant. After check-in, you may be seated at a lounge chair (which are available on a first-come, first-served basis), and you are given a towel. There are no robes, so make sure to bring a coverup. After being seated at the lounge chair, I was given a menu, and I was able to order food and drinks throughout the day! I ordered the spicy shrimp tacos and parmesan truffle fries. There are alcoholic and non-alcoholic drink options. I opted for the pineapple ginger fizz, which was refreshing and delicious. They will also provide you with complimentary water. The pool is on the smaller side, but it was very comfortable. The maximum depth of the pool is 4 feet. There are ledges where you can sit while being slightly submerged. I do highly recommend booking your day pass for the 11 a.m.- 3 p.m. slot, as it is less crowded and quieter. By 3:30 p.m., the pool was filled with kids and more hotel guests. Which was fine - the kids were well-behaved, and there was no diving - but something to note if you were looking for a quieter, more serene experience! The hotel is also super close to the beach!! I had such a great time, I can not wait to go back for another pool day. read more

See all

Use a resort pass during covid was excellent service and a day use amazing service and a pool lovely welcome drink and a king bed room for 8hrs for half the price read more

Had a great time hanging out on the rooftop of The Rockaway Hotel a few weekends ago. The staff were super friendly, the ambiance was immaculate and the staff were laid back yet attentive. As soon as you walk to the bar and restaurant area, it really does feel like you've been transported to the Hamptons or Montauk. Heading to the roof, you totally forget you're in New York City, until you look at and see the incredible view of the city and the atlantic ocean. To the team that has created this beautiful hotel, cheers to you! You truly had a vision and you've brought it to life for the rest of the world to experience. Way to put Rockaway Park on the map! read more

I've visited The Rockaway Hotel twice for the Winter House pool day pass, and both experiences were fantastic. The staff is consistently friendly and accommodating, which really makes a difference. The drinks are well-made and delicious, and the heated pool paired with the sauna creates such a relaxing atmosphere. The pricing feels reasonable for what you get, and the food is overall very tasty. A few menu items could use a bit more seasoning, but nothing that takes away from the experience. Special shoutout to Tom--he's awesome and really elevates the visit! Overall, it's a wonderful place to unwind, and I'd definitely go back again. read more

See all

Went to Maggie's before an event. Very cute little cafe/restaurant. Coffee was good, the waitress was quick and helpful. The place was really giving beach vibes which I love. read more

The Rockaway Hotel - Hotels Near Me - Queens, New York

Rockaway Beach is only one hour train (or Ferry) ride from Manhattan. This hotel is close to the beach and i love their pool house with spa and restaurant. It's kind of hidden gem that there is a DJ on weekends, (DJ June is the best !) also good for group and for special occasion . I also recommend the rooftop after the evening! ニューヨークのマンハッタンから僅か1時間ちょっとで行けるロカウェイビーチ。このホテルはビーチからも近く、プールハウスにはスパやレストランもあってオススメです。 週末にDJが入っていることはあまり知られていないので穴場です。 広いのでグループで行っても楽しめますよ！夕方以降はルーフトップもオススメです read more

See all

What a beautiful venue. It's remarkable to find a slice of heaven hidden between the old and the new of The Rockaways. The General Manager and his team run a very tight but fluid ship making for an amazing experience. I hope to be back several times this summer! P.S. - Tuna Crispy Rice, Pool Salad and a bottle of Prosecco! read more

Friends and I stayed here for one night. The lobby and rooms are very pretty and clean. The staff at the pool and lobby are friendly and helpful. We booked a double Queen room but got upgraded to a bungalow. The room was very pretty and had great views. Cons: the room is advertised as having 2 king beds, however, it is actually one queen and one double bed. The shower knobs were loose. One bathroom had no hot water in the shower. There is also no coffee maker in the kitchenette. Rooftop restaurant: poor service. Reservation at 7, seated at 7, water offered at 7:30 and cocktail order taken at 7:40. Spicy tuna crispy rice was inedible due to the fact that the rice was overcooked (?) and we were unable to cut it and/or chew through it. The sushi tower was served without soy sauce (we had to find our ever absent server to get some) and the sushi was not good. I do not recommend. There is no signage/guidance for the advertised parking lot. Thankfully we found a valet. read more

This hotel offers day pass options which are nice for a spa day & for pool access. First time around we got a Day pass & got lucky during July 4th wknd. U check in by the pool, chairs are first come first serve, u do get towels. Drinks they have a frozen Aperol spritz which was great, nice & frozen perfect for a warm day. On the food we tried the Beachside dogs, it's 2 mini NY style hot dogs they were good comes with Chips not bad. Order of fries were decent nicely cooked , not greasy. Next time gave the Winter pool pass a try & what a difference! Pool is Heated, same deal after check in this time u get towels & a Robe. Once settled inside we headed outside to the Pool perfect because the pool was nearly empty not so perfect because it was a cold, add a windy day & the time spend outside is limited. Nice hot saunas to jump in for some added warmth. Drinks we tried the Warm me up Toddy first the Cazadores tequila reposado & the Captain Morgan spiced rum , nice & warm, good on the Alcohol. Also tried Angry orchard cider, not bad. Summer months the pool gives off a Beach club type vibe, u have good music playing & for the most part people are just hanging enjoying the day. Winter months, the pool could be 10-15 degrees hotter, a sunny day helps but the wind tends to limit your time outside. The day pass is a nice way to treat yourself to a little staycation, small pool area outside more lively in the summer versus nice & quiet in the winter. Good service, price wise on the high side for drinks, doable overall since u are paying for the vibe & comfort of the hotel. Whether u visit in the summer or winter months either way u are sure to have an enjoyable time, it does make u feel like u are on a mini vacation. read more

See all

Took my wife for her birthday for a couple days. It was May 19th and 20th of 2025, the weather wasn't great so we didn't use the pool, even though it is heated. Check in was smooth, the front desk personnel are the best, we got a welcome drink of champagne. We took our bags up to our room, very cozy, in both the good and bad ways. Our room wasn't big, but they do have bungalows that I wasn't able to see. They have a spa on site, I'll review that separately. The front desk even let me store leftovers as a courtesy since the room didn't have a fridge, I thought that was really nice of her. The lobby smells nice, the on site restaurant Margie's is a convenient option for food, and the boardwalk is a couple of blocks from the hotel. Really dope place, albeit on the pricey side. read more

The Rockaway Hotel - Rooftop space at the hotel. - Hotels Near Me - Queens, New York

We went for a spa appointment. This is always a luxurious relaxing experience. The team is very experienced and I always leave relaxed. I wish the massage was 3 hours. I can never get enough! I need to book my return. read more

See all

They've tried to do what they can with limited space obviously but I'm sorry the spa was kind of awkward overall. My friend and I both had the same woman for our treatments and we each said she was kind of abrasive and all over the place, confusing instructions. Treatment itself was pretty good but so many awkward moments that took me out of any chance to actually relax. We added day passes for the pool which I've used before during the winter. The pool itself is lovely and saunas nice and hot. That part was nice. Aside from the kids doing cannonballs in the pool at one point. I don't mind kids at the pool but one of them literally told me "you might want to watch out" before he dove next to my head. Super zen. You would hope that the staff who are poking their heads out every ten minutes and clocking everyone would do something about that but I guess they're just looking to see if you took more than your two allotted towels or something. Took a while to order food at the pool house after sitting there a while but it was very good and waitress was nice. The part that really killed us honestly- very awkward and uncomfortable to walk from the spa THROUGH the lobby to get to the pool and vice versa. A staff member even stopped me and asked if I need help as I'm leaving the pool walking through a packed lobby at 3 pm because a wedding was going on. Omg I was cringing. Misc stuff - "locker rooms" are two small closets and I cannot believe that they're mixed gender? If I had been in there with a guy I would have been beyond uncomfortable. I could be wrong but that was impressions we got from signage. Wish there was more than one shower too and vanity area for getting ready. But again I get it limited space. Just felt a little bare bones to me. Might come back for the pool again one day but probably wouldn't do a spa service again. Has potential but misses the mark unfortunately. read more

This hotel is very beautiful. It has a very clean, relaxing, earthy, artistic vibe to it. Although I didn't stay at the hotel, I did reserve a Winter Pool House Group pass for 4 people ($200), on the Resortpass app, for my sister's birthday. The pass granted you access to the pool, saunas and pool house, where you can sit as a group on their reserved couches. It was a cold and gloomy day but, we really enjoyed our time relaxing in the heated pool and the sauna. From the pool house, you can order food and drinks from Margi's cafeteria. We ordered the charcuterrie board, truffle fries and a few round of drinks. The truffle fries were delicious, and I'm not a very big fan of truffle. The charcutterie board had an assortment of different cheeses, meats and these interesting little capers I've never had before that tasted like olives- and were delicious! The drinks were made well and I found the pricing to be fair. Although we loved our experience, things to take note of. The pool house does not have a real changing room. They only have a bathroom with 2 stalls that can be used for changing into your swim gear. There are also no showers to rinse off at after using the pool or sauna. There are only 2 saunas available directly from the pool which sits about 8 people each comfortably. There is no locker room to store your belongings in but, there about 8 lockers (with no locks) and a small hanging rack that you can hang your coat on by the bathrooms but, they are unattended. I will definitely be returning in the summer and checking out their rooftop. It has a beautiful view of the City! read more

See all

4 stars easily for this stay. Hubby and I stayed here a couple of weeks ago because we had my cousin's wedding at Russo's on the Bay. We both knew we didn't want to drive home as the wedding ended at 1:30 in the morning. One of us easily would've been sleeping on the ride home whereas the driver would've been struggling to stay awake. So we said let's just stay the night. The room was nice but definitely smaller than our stay at TWA hotel. The safe in our room didn't work. Thankfully we didn't need it but had we needed it we would've contacted the front desk. But the shower was great and the view of the ocean was beautiful. The bed was super comfy and we loved our extra perk of 12pm checkout because we checked out around 11:45am. It was glorious not rushing out of the room. There were only two snafus with this overnight stay: 1) The parking is not fun and a block or two away. Thankfully we could see that the truck remained in its spot since we parked and could remote start it via app. Also when hubs went to get the truck to get me and the luggage he couldn't get out of the gate. Thankfully I was waiting with our luggage cart and had to tell the front desk he couldn't get out and they were able to let him out from the front desk. Initially the other girl at the front desk told me we had to pay but I told her we paid upon booking and showed her. She then apologized and opened the gate for him. 2) We took Ubers to and from Russo's and found out at checkout that they could've taken us to and from Russo's on the house with the courtesy car they have. Live and learn and we already made a mental note of that if and when we need to come back. I wish they had told us that upon checking in because they knew we were there for a wedding at Russo's because 1) we saw my aunt (MOB) and 2) my hair was in an updo. Will we back? Perhaps? It was definitely a nice little getaway for the night. read more

Beautiful hotel, beautiful rooftop. I recently met friends for drinks at the hotel's rooftop bar. The server was attentive and the cocktails tasty. I also ordered the crispy rice w/ spicy tuna and it was delicious- my only complaint is that it wasn't served with chopsticks. The views are stunning of the bay on one side and Atlantic on the other. The crowd was mixed - some locals and some people traveled from afar - ages were mixed, creating a nice balance. There was a private party off to the side and the DJ played a mix of good music. I would definitely return read more

See all

Spent another day at the Spa. Wonderful staff and love the services! Can't wait to go back

Nice getaway outside the hustle and bustle of Manhattan. Mentally I felt I was in Miami. Nice warm pool. The hotel is a block away from the beach. They can supply chairs, umbrella, towels. Great service. Restaurants on property. Food by the pool. Used the valet. There is a spa I must check out the next time. Great experience. read more

Ended up here under sad cancelled flight circumstances and left wanting to bring my family back to experience it! Such a beautiful property with so much to offer. I wish I got his name but the gentleman working late Sunday night was one of the best customer service reps I've worked with, he went above and beyond to upgrade me to a gorgeous suite to get some shut eye before trying to get to the airport again, helped with guidance for getting out in the morning, and topped it all off with a glass of rose. He made stress turn into something positive from a terrible day of travel. The hotel itself is like beach chic decor, very clean and modern. They have a great restaurant on property. Rooms were clean and spacious, I lucked out with a Bungalow that was basically a 2 bedroom apartment with a cute little balcony. The beds were super comfortable. I wish I got to explore the rest but makes for another reason to come back! They had tons of great amenities which I would have loved to check out. Long winded way of saying a great hotel, staff, and location. read more

We attended a concert here on the roof. The venue was perfect and the staff was very accommodating. Looks like a great place to stay as well! read more

$35 for use of the heated pool and sauna? Sign me up! Today was a dream. Tom was an absolute attentive manager. The food was equally delightful - burrata and a spritz. I will return...with friends :) read more

See all

What a blast, from start to finish. Service is impeccable. Food was great. The views are to die for. Can't wait to come back again read more

The Rockaway Hotel - Hotels Near Me - Queens, New York

As a Queens native & previous boardwalk concession owner, The Rockaway Hotel has become one of my favorite local getaways, especially during the summer months. I've stayed here multiple times and every visit feels like a little escape without having to go far. The food is consistently great, the pool area has an amazing vibe & the spa treatments are truly top notch and incredibly relaxing. I always leave feeling refreshed. I already have my next stay & massage booked for the coming month & im so excited to enjoy it all over again. read more

Great place to relax and have a good time with family and friends. I love the staff and hospitality that this place offers

I came here for the Spa the Rock n Glow package. Abby my esthetician was fantastic the receptionist Nicole very accommodating. You get to lay by the pool for an hour . Friendly staff food looks great they do have a rooftop that opens at 4p. I'll definitely be back. They rent chairs if you don't stay but not on the weekends only if you get a spa day and it is an 1 hr complimentary read more

The Rockaway Hotel - One of the beautiful shell lights in the spa. - Hotels Near Me - Queens, New York

See all

Let me begin by saying that I believe in hotels. I believe in freshly ironed sheets, bellhops who call you "Miss", and rooms with a sense of aspiration. I do not believe in spending over $500 for the privilege of staying in what amounts to a glorified dorm albeit one with better lighting. Which brings me to The Rockaway Hotel. Let's set the scene: we pull up at 9 PM. Emmanuel, the valet, greets us like he's been training for this moment his whole life. He's gracious, warm, and genuinely seems to enjoy the job--possibly one of the only people on staff who does. Ten bucks to him. We immediately thought - this is going to be a great place! Now, the lobby: gorgeous. All moody lighting and curated textures. It looks like someone went to a branding agency and said, "Make it look like we sell $18 cocktails and complicated emotions." Mission accomplished. It smells like sandalwood and startup culture. So far, so Goop. Then we get to the front desk. The staff looked like we'd interrupted a quiet moment of existential dread. Not rude. Just emotionally... dimmed. Like someone had pressed the hotel's hospitality setting to "low power mode." They looked at me like I was insane for asking if they had a gym. Spoiler alert: THEY DON'T. It was 9 PM, so we gave them the benefit of the doubt. But if I'm paying $500 for one night, I'd like at least one person to pretend I'm the main character. We get to the "room", open the door and immediately check the floor plan because surely this is a pre-room, a vestibule, a stylish holding cell for the real thing. But no. This is it. This is the $500 box. It's tastefully decorated in that vaguely coastal, hyper-minimalist way that suggests "serene simplicity," but feels more like "Oops, no one ordered furniture." There's no closet. No dresser. Nowhere to put a bag except the floor and a few wooden pegs that seems less like storage and more like an art piece. There's no complimentary water. Not even a decorative carafe pretending to offer hydration. Just two aggressively chic bottles of water for $10 each, staring at us like: You knew what this was. We bought them (insert eye roll emoji). We were sunburnt, dehydrated, and emotionally vulnerable. There were two sad pillows on the bed (as in ONE pillow EACH) the kind that seem filled with recycled Kleenex. So we did what resourceful people do: we removed the cases, stuffed in the decorative throw pillows (bless you, down feathers), and fashioned ourselves something that at least resembled comfort. No phone in the room. Everything felt vaguely damp, as if the room itself had been out surfing and hadn't quite dried off. The beach is a block away. That's the whole business model. The next morning we took the complimentary bikes out for a spin on the boardwalk and, honestly, it was fantastic. For a minute we were two happy people on vacation. We came back to the hotel glowing--literally sweating--and the morning valet watched us struggle with the door while scrolling on his phone. Possibly looking at photos of people on better vacations. We held the door. We held our tongues too. We had breakfast by the pool. My frittata was unmemorable in a way that felt like a decision. Just sort of... like someone made food with the idea that you're too hungover to care. My husband had the french toast - he LOVED it, but he thinks my cooking is great, so... Our server was gem. Sweet. Gracious. We bonded over her Fabulous nails. Oh, and the pool itself is beautiful. It makes promises the rooms can't keep. When we checked out, our friend the phone-loving valet was still... phone-loving. My husband literally placed the valet ticket on his screen. He retrieved the car with all the enthusiasm of a teenager taking out the trash. He opened the driver's door--and walked away. Didn't help with our bags. Didn't even close the door. It remained open, flapping like a metaphor for this hotel stay. The Rockaway Hotel is a case study in style over substance. You're not paying for hospitality. You're paying not to stay in one of the other local options that look like places people disappear from. This hotel has everything but the basics: no warmth, no amenities, no logic. It's trying very hard to be "a vibe," and forgetting that people are actually staying there. People with bags. People who need water. People who want two pillows. Each. Here's a simple fix: train your staff. Buy some decent pillows. Give us hanger. Throw in a bottle of water. And for the love of all things beachfront, act like you want us there. I won't be back. But someone will. Because it's the best bad option in town. Level set your expectations before booking. read more

The hotel itself deserves 5 stars mit was clean, comfortable, and a great place to unwind after a long week. However, my experience with the manager, Amani, was a major letdown. What should have been a simple champagne toast to celebrate an achievement turned awkward due to unprofessional handling of a situation involving a janitor and the receptionist. Sadly, management gets 1 star from me. read more

We recently stayed for two nights at this hotel spa looking for a relaxing weekend, and unfortunately, our experience fell far short of expectations--especially given the steep price tag of over $650 per night. We had hoped for a relaxing and rejuvenating getaway, but what we encountered instead was a lackluster stay with very few redeeming qualities. It rained all weekend, and while the pool and beach are beautiful, there was nothing else to do. Other than the restaurants, no indoor spa-like atmosphere or relaxing communal spaces to helped us make the most of the rainy weather. It didn't feel serene or luxurious--just dull. We found ourselves having to leave the property just to find somewhere to pass the time since the rooms are small and basically you only have the bed to stay in. The balcony is not useful while there is pouring rain or you have really bad weather. Additionally, the service was far from what we expected at this price point. While staff weren't rude, they were clearly undertrained and lacked the polish and attentiveness you'd anticipate from a hotel in this price range. It often felt like they were new to the job or part of a more budget chain, which only added to the feeling that this property does not deliver on its promises. We were unable to call the front desk and room service is not an option, we tried to use the app several times but there are no phones and the app had no menu or options to order, and any messages we sent were acknowledged over 1 or 2 hours later and we just found ourselves having to get dressed to go to the front desk or get food. The overall atmosphere was also surprisingly underwhelming. It felt more like a party destination suited for a sunny weekend crowd rather than a tranquil or high-end spa escape. If that's the kind of getaway you're looking for, perhaps it works--but if you're hoping to unwind and enjoy a more peaceful experience, especially during inclement weather, this is not the place. Overall, we left disappointed and frustrated that we had chosen this hotel for what was meant to be a special weekend. For the rate we paid, we expected thoughtful amenities, higher service standards, and an environment that could still offer comfort and enjoyment--rain or shine. Unfortunately, this stay missed the mark on nearly every front. read more

The Rockaway Hotel - This is the view from our room. - Hotels Near Me - Queens, New York

See all

A day at the pool at rockaway hotel.... What a perfect Sunday. We reserved a cabana for ourselves, some friends and my younger sister and her boyfriend. Ohhh boy did we have a great time. We got there very early 10am, and got our spot and order a light little breakfast. The food looked good i only had a coffee.... FYI no alcohol till 11am (pretty standard just figured is mention it). As the day went on the pool got busier and i must say all the people were so much fun to hang out with. All walks of life and all getting along wonderfully, totally my type of place. We ordered a bunch of beers, a bottle of tequila and a bottle of vodka. We were having a great day. Light music was playing although we had a speaker which we kept down for us to hear and it was all good. We ordered a ton of food and let me tell you we had not a single complaint. We made a bunch of friends young and old and it was just an amazing Sunday. We all cant wait to do it again. read more

The Rockaway Hotel - Just a overall view - Hotels Near Me - Queens, New York

See all

I love the rooftop bar of this place. Stunning views of the sunset over the city with the perfect summer ambiance & not to mention, phenomenal drinks. My go-to drink is the shark bite but I always have to finish my visits with one of the best espresso martini's in the area! Definitely a must-go in the summer time! read more

The Rockaway Hotel - Shark bite - Hotels Near Me - Queens, New York

See all

Came here again for my birthday. Check in was at 3 and room wasn't ready until 5 which was a bummer. They tried to make it right by giving us a coupon for a complimentary drink as well as a late check out. Besides that little hiccup it's always a nice staycation here. I love that the pool is clean and heated ! read more

See all

I have NEVER slept on a "foreign" bed & woken up without being stiff & sore! I am happy to report that there are no down pillows or comforters-which is great for those who are allergic & more humane! The staff were top-notch! We went for a wedding (5/29-5/31) & Niecey was kind enough to show me what I can eat that was gluten-free & vegetarian at the rehearsal dinner/cocktail party the night before. I was served a delicious glute-free pasta with a nice, chunky marinara & cauliflower steak. I'm not really into cauliflower, but this was so good, I was happy to have it at the wedding too! Tara was serving our table at the wedding & she was equally as fantastic! My only thing is I wish there was a gluten-free option for dessert. I'm not expecting cookies or cake, but fruit can be quite a pleaser (great for vegans & diabetics (berries, especially) too). Overall, nice atmosphere, clean rooms, wonderful employees...probably the best experience I have had at a hotel! Give Niecey & Tara a raise! read more

This review is ONLY regarding the Spa. The hotel seems nice and chic but I did not stay overnight. My massage was painful and not at all relaxing, I waited forever to have a nice massage and some rest. I did not get to nap and left with incredible pain. The massage therapist said I had a lot of tension in my back and she needed to work it out. Every time I pulled away or said ouch she'd tell me "no no you need this let it go" Jesus what I needed was to rest and be massaged, not tension beaten out of me. Save your money I paid $200 with a discount and left needing to recover to get a massage elsewhere. The check-out receptionist notice I was paining so she discounted my massage $20 but discounted or not I wouldn't go here for another massage even if it was free. 0 stars but the hotel is cute. And fyi the Spa is basement level. read more

From 1 pm until 10 pm everyday there's live music LOUD live music -after you've paid $500+ for a room with a balcony you are met with music so loud your room vibrates -ALL DAY LONG! we had to walk to the hallway to talk on the phone -the general manager said "nothing I can do," WOW they'll be no relaxing in this grossly over priced room no naps no Intimacy -none of that we can't even go To bed before 10 pm -wow hotel Rockaway just wow read more

The Rockaway Hotel and Spa is nice BUT ... there are several issues, especially very cold rooms in the middle of winter with broken heat! The hotel looks close on a map to JFK but it took nearly 40 minutes to get here and that was the best of conditions (dry clear road, no traffic). And then at least some of the rooms don't seem to have working heat. The room I was assigned (which is a very small room - only big enough for a bed - and one small stool - no chair, and not really any place to work )- was 63F (!) - and I hoped it would warm up. It didn't - so I had to sleep in a very cold room and it was too cold to shower there this morning. There's also no tea/coffee provided in the rooms (you can request a hot water kettle but you only get that - no mug, no tea bags, etc). I called the front desk about getting the heat fixed. I waited and waited and someone came by eventually (very slow to come by) and then nothing got fixed and the room was still very cold. So then I requested to switch rooms - which the staff did work out. And that room had the same heating issues!! So, I called again (no phone in the room by the way - have to use your cell phone) and they said they'd send someone - but after an hour, that person still didn't come. Room is 63F!!! So I'm just spending the time in the hotel lobby and may even have to sleep in the lobby too if they can't figure out a solution. And no amends made for the inconveniences. Quite frustrating! read more

The Rockaway Hotel is truly an amazing place to visit overnight or for the day or for an evening on the roof! Get on the ferry from wall street from NYC, it takes you right to rockaway peir and the hotel is a block away. Everyone is so so nice you feel like you're miles away from the hustle of NYC. Every guest is treated so kindly and the food and drinks too are spectacular. Shark bite, heat wave are two of my faves. Every employee is stellar, manager Margot, Meghan and Riley at the bar, Tom by the pool, PJ and Terrance to name a few awesome people taking care of you during your stay. If you want to be transported and have an awesome day visit the pool bar for some lunch and cocktails then head up to the hotel rooftop for sunset city and beach views. But the best is to stay overnight especially when they have one of their summer series concerts. Run don't walk!! It's honestly NYCs little secret escape...... I kind of don't want to blast out how amazing it is because I want to keep it a hidden gem! But everyone really should know about this great spot. You're welcome!!!!! read more

See all

I am writing to express my deep disappointment and outrage following an unacceptable and deeply violating experience at The Rockaway Hotel on July 6th, 2025, at approximately 7:00 PM. As someone who has been a loyal customer for months, frequenting your spa and pool and always receiving excellent service. I was completely shocked by the treatment I received from one of your valet staff members who identified himself as "Paul." Paul is a tall white male who, at the time, was wearing an orange and red floral shirt with Jean shorts and a black hat. After paying for my valet service at the front desk, I proceeded to the valet area to retrieve my vehicle. I handed my ticket to an older Black gentleman who appeared to be having difficulty locating my car key. When I politely asked if everything was okay, Paul who was not part of our conversation interjected in an unprofessional and confrontational manner. He asked me if I was "having a bad day" because I was "giving off bad energy." Taken aback by his inappropriate comment, I calmly asked for his name. He responded with "Paul" and then immediately escalated the situation by telling me that I was "irrelevant." Understandably upset by this insulting and disrespectful statement, I replied in kind. Paul then walked away to retrieve my car. As I spoke on the phone with my boyfriend, explaining what had just happened, Paul sped around the corner in my vehicle and stared at me. When I walked over and took the keys from his hand, he asked if I had paid. I reminded him that he had just witnessed me hand the stamped, paid ticket to his colleague. He then proceeded to verbally abuse me, calling me "classless" and continuing to berate me in a hostile and aggressive tone. My boyfriend, who was still on the line, heard every word and was equally horrified. As well as my friend who I had invited to join me for the day . I cannot overstate how humiliated, disrespected, and unsafe I felt during this experience. As a young Black woman, I have never been spoken to or treated in such a demeaning and aggressive manner by someone in a professional setting especially at an establishment I have supported and recommended to others. I will no longer be giving my business to The Rockaway Hotel, and I will be using my platform as a social media influencer to bring awareness to this incident and warn others about the conduct of your staff. Additionally, I plan to contact news outlets and other public forums to share my experience. No customer should ever be made to feel the way I did violated, disrespected, and diminished. I hope The Rockaway Hotel takes this matter seriously, as I will be pursuing all avenues to ensure accountability and justice. read more

I came here with my fiance to celebrate my birthday and our engagement. When we checked in we were given two sparkling wines and the check in process was easy. I need to feminine products and they gave it to me free of charge. Then we went to the room and the room was nice with a nice smell to it. I honestly thought they were going to decorate the room because i said we were celebrating birthday and engagement. However, when we went to margies the hotel restaurant they gave us complementary prosecco. The manager pj was very nice and he even gave us a tour of the hotel. We got a couples massage at the spa as well as part of the getaway package. The masseuses were very good with my fiancé and i. We got pampered and then we went to the infrared sauna. To be honest the spa was smaller than expected. However, the massages were nice and they give nice robes. The pool area seemed nice also but unfortunately couldn't enjoy due to the weather in march. I recommend coming here in the summer. Overall, the hotel was nice but it was awkwardly located next to a school and its not beach front like I thought. The beach is a block away and the parking is 2 blocks away. Luckily, i found parking in front. Thank you rockaway hotel for the hospitality. read more