Do NOT BOOK A STAY AT THE AKA! The photos from the website…read moreonly tell a small piece of the story. Here's the rest: The Metro construction is literally in your backyard. Work is often done 24 hours a day, 7 days a week. When we asked to change rooms, they gave us ear plugs and said the wait to change would be a couple weeks! Meanwhile, this is what broke in our room: 1. Broken dryer : (multiple attempts to fix until they finally replaced it ) 2. Broken garbage disposal (multiple times to fix ) 3. Dishwasher not connected to water 4. Shower: constant hot/cold fluctuation (never fixed) 5. Bathtub not hot enough water cuz lock on temperature was broken (never fixed) 6. Toilet overflow 7. Random Alarm goes off in early morning from housekeeper hitting the button on the bedroom clock These are the general operating problems: 1. The WiFi code is changed weekly, and you have to redo all devices. 2.. They don't bring Amazon or other packages to your room for days; you have to keep asking if you have a package (many get shuffled somewhere in a large room and they often can't find them!) 3. Housekeeping is done once a week and has no fixed schedule. There could be 5-7-10 days between cleaning and towel changes. There is no consistency. 4. Printer is in the lobby with a different WiFi. Often, when I tried to print, the printer had no paper 5. There's no system for when you call downstairs to admit a guest. One front desk person doesn't talk to the other or write down the guest's name in a computerized system. I often would call the front desk with a guest's name, and I'd get a call three minutes later from the "other" front desk person asking if it was okay to admit my guest. 6. I left a package at the front desk for a courier to pick up. When she arrived, they told her there wasn't a package and sent her to my room. 7. Dry cleaning would be returned from the Dry Cleaners, and they couldn't find it in the large "package room." 8. My two TVs were broken for over 3 weeks ... waiting for a cable was the excuse. 9. Housekeeping won't change your sheets or make your bed if you left anything on top of it. Our pajamas were on the bed, so they just left the dirty sheets! 10. The valet crashed our car and broke the window 11. The room smelled of mold, and the towels didn't dry properly 12. The balcony was only cleaned when specifically requested On the plus side: 1. Great location 2. Some staff members are very nice 3. Back door to Spagos

TLDR; guest services and location were fantastic // suite could have been cleaner and bathrooms…read morebetter designed Pros: - Nicest hotel staff ever - Location is perfect. A relatively quiet residential area and close to Whole Foods, really good food and coffee, shopping, parks, tons to do - The suite was spacious and pretty soundproof (though not against a-holes revving up their Ferraris) - The beds and sheets felt so fresh! sleep was never an issue. Cons: - Cleanliness and amenity designs / qualities of the suite were kind of a let down. My skin had a rashy reaction to something in the carpet or the furniture - Bathrooms: the showers were in need of a deep clean, ceilings would leak water onto the floor, shower parts were spaced out poorly and bumping each other. One of the showers didn't have a platform at all for shower stuff, college dorm style. Toilets had bidets, but they looked so old and rusty that we didn't want to touch them. - The oven was kind of unusable as smoke would aggressively and continuously fill the room from some cleaning agent that housekeeping used

I have consistently been met with the worst customer service of my life at this apartment building…read more The staff is extremely disorganized -- they didn't even know my move in date or how much to charge me when I came to pick up my keys -- and has been absurdly inattentive ever since. Every request I've made has been returned with absolute silence. I requested to move to an underground parking spot and got zero response to my email. Went in person to ask, and the woman working told me she would look into it, but three weeks later there has been zero follow up. These are month long rentals that are supposed to come fully furnished with everything a short term tenant would need. Except they are grossly lacking. I asked for a vacuum or cleaning supplies because my apartment was dirty and was met with anger from the man working up front and told they don't have any, despite having an onsite cleaning crew, but I am unable to schedule them to clean my unit. They have a grill for residents, but not grilling equipment. My unit doesn't even have a spatula in it! They have an online web portal for payments, but the website has been down the entire time I've resided here. Time and time again, the amenities they provide come up highly short of what they advertise. Finally, they pulled a line of credit against me for the unit. Not pulled my credit score -- which is completely normal for a rental -- they opened up a revolving line of credit in my name without authorization. For $5500/month, I would not recommend living here. You can find much better locations just as close to the beach.

I recently stayed here for one month in a townhouse and it was a lovely experience. The location is…read moregreat and everything you need is within walking distance. Ashley was particularly helpful when I was making arrangements. She really my stay and was incredibly helpful throughout my time there. Thank you to the whole staff. I highly recommend staying here.

I have resided at the Marina Towers for many years, and I am probably their oldest tenant…read more The building had some major renovations in common areas such as the hallways and lobby, and their are amenities like WIFI, and DIRECTV as part of your rental package. The parking is indoor and safe for the most part as parking in this neighborhood is at a premium and can be difficult. Marina Tower has roughly 70 units of studio and one-bedroom apartments with stellar ocean views on either side of the structure. In fact, the Marina Tower views really have no peer. The ease of location is really important, especially if you travel as LAX is just 15 minutes by UBER or Lyft. But most importantly is that you are at the center of things here in this Venice/Marina neighborhood. Steps from Abbot Kinney or Washington Square, living by the beach is truly calming ad makes everyday living like a vacation of sorts! There is plenty of restaurant choices in walking distance as well as access to WHOLE Foods, RALPHS or Costco by car or even a short bicycle ride. The access to the Venice fishing pier is steps away as well as access to the iconic Venice Boardwalk. There is also a workout room and a lobby storage structure or packages from AMAZON. If you are new to Los Angeles and wanted to be geographically desirable, the Marina Tower Apartments are a perfect option for the busy single professional or newly married couple. For leasing information call (310) 822-9091. RECOMMEND.

Terrible move-in experience. I paid over $6,000 and came for my scheduled move-in, but staff said…read moreonly a manager could help and refused to meaningfully escalate the issue. When I asked if she could contact a supervisor or find any alternative solution, I was told it was "not her job." While I was still trying to figure out what to do, she turned around, went back inside, closed the door, and told me I couldn't wait inside. Another employee didn't even know where the laundry room or fitness center was and walked me around the property for about 20 minutes without finding them. The property also has multiple phone numbers, but nine times out of ten nobody answers, and emails are rarely answered without repeated follow-ups. For a professionally managed apartment, the communication and basic level of service were extremely disappointing

False advertisement: * They list apartments on Zillow at…read morehalf the actual price. * The phone number provided on Zillow is linked to a scam offering a "win a $100 gift card" and is unrelated to the apartment rental. * When I called Mayfair directly, the representative admitted the listed price was not real and hung up immediately after I mentioned reporting them to the FTC. What a joke

The Mayfair was a great place to live. It was secure. It was clean. It was in a great location…read more The employees were great. Manuel has both an awesome name and he's a very handy individual.

I moved here from Chicago last year and I can't tell you how much I love living here off Third…read moreStreet in Santa Monica. One of our requirements is that we wanted to be "near the action", and this location definitely fits the bill! So much food, shopping, and sightseeing options within walking distance--walking to the pier or along the beach anytime I want is amazing! The people in the building are very friendly and I've made friends with several neighbors. The building manager, Alex, is absolutely phenomenal and the most helpful person! Any maintenance requests I've had (which has not been much) has always been handled right away and thoroughly--shoutout to Alonzo! All-in-all, I can't recommend this place enough and I plan to stay for a while longer. Pros: shared rooftop, location, friendly staff, cleanliness of property, parking on site, tight security Cons: no gym or pool in building, semi-frequent staff changes in security and valet rotation, lack of notifications for when new packages arrive in mailroom--none of which are deal-breakers for us

DO NOT EVEN CONSIDER THIS PLACE! YOU WILL REGRET IT!!!! I…read morehave been a resident of this place for almost a year & it is the absolute worst apartment building I've ever lived in (I've lived in many). In my opinion, the management is terrible, unresponsive, rude, and not qualified at all. They do not care about their residents, their apartments, safety of the building or tenants, or any issues that we have. I have came to them about over 10 issues in my unit and the building & they have not attempted to fix them or even act like they care. From the sinks to the patio doors to the lighting to the a/c to the electricity to problems with other tenants, you name it & it hasn't been taken care of. THEY SIMPLY DO NOT CARE ABOUT ANYTHING BUT MONEY. DO NOT DO THIS TO YOURSELF!!!!

If you're considering touring The Park SM, you must ask for Brad in their leasing department…read more Patient, kind and sweet, he escorted me from unit to unit, answering every question I had thoroughly and with a smile. I'm moving back to LA after 15 years and the scene in downtown Santa Monica has changed. Brad, was determined to give me a fabulous experience of what life would be like if I chose The Park SM as my new home. The roof top park is their biggest selling point and their gym will make you want to cancel any membership you currently have, its gorgeous. Some of their units are a little dark as the building is surrounded by other properties, however, Brad did his best to show outward facing units as this was a concern for me. Brad's tour definitely put this building at the top of my list of homes to consider. Thanks Brad-

In 10 years of renting in NYC and LA, this has to be my worst experience ever. This company is…read morebankrupt and they take that out on their residents. Months after moving out, they're still trying to threaten me with a 6k bill for BS charges - including an entire month of rent after I had moved out. They stole my ***entire*** security deposit. This is the first time I've been straight up scammed by a landlord, and it's really disappointing. Management (Stan and Desiree) refused to acknowledge any emails during my tenancy about their creepy doorman Taylor, who made me and my girl friends so uncomfortable I stopped using the front door. They didn't care when another security guard gave a key to my apartment to random people on multiple occasions... There are cameras in every public space; doorman Taylor would often brag about watching & listening to residents; gossiping like a middle school girl about what he saw them doing on the cameras - even though The Park advertises privacy, comfort, safety, and security as something you're paying a premium for. When I complained about these employees, they did not care and would not even acknowledge what I was saying. Being uncomfortable coming and going from my own home because of an employee was NEVER something I'd experienced in other luxury buildings, & it made me quit apartments altogether. Management doesn't replace worn down gym equipment & they refused to replace the outdoor seating cushions after weeks of absorbing toxic chemicals from the January '25 fires. During my 18 month residency, the gym shower and wet sauna had a mold issue / drain fly infestation. Upon moving out, this still wasn't fixed. management would give me so much attitude when I would remind them they were charging residents for a spa that was half working and fully unsanitary. When I moved in during Sept 2024, there were lots of younger/international residents. However, after the fires, the building was filled with older displaced Palisades residents. They can frequently be overheard yelling at valet/cleaning staff, making racist comments, and all around ruining the peaceful beach vibe. It felt like I was suddenly living in a retirement community with the rudest, most entitled people in America. The most laughable thing was the employees that relentlessly beg you to join the building's $350/ month 'members club', advertising it as weekly dinners from a private chef. In reality, they do a catering order from unhealthy, mid restaurants on doordash and make you eat off of plastic silverware and paper plates. and they are charging a HIGHER price than soho house ..... please be serious. The pros to this building: the cleaners & valet staff are so kind and friendly, they always made my day. The weight section of the gym was always pretty empty during the day. The towel service at the pool is great - mostly because without towels, their outdoor cushions make your skin itchy due to absorbing the chemicals from the fires. These people cannot get anyone to re-sign after a year. Just overall such a weird experience for being one of the most expensive apartments I've lived in.

Q Playa (Westchester/Culver City) is in a good location considering it is in the Los Angeles area…read moreclose to LAX. The surrounding area is clean and not 'overcrowded.' A quick access to 405 Freeway and also it is a walking distance to restaurants and a movie theater. Barry (Senior Leasing Consultant) is very helpful and very professional. I would recommend this place to be someone's future home.

I've rented many apartments/townhomes and homes. Unfortunately, I cannot give this place 5 stars…read moremainly because of management. It takes multiple attempts to reach them, even while living there. I will say that the complex remains clean and is safe/secure. The gym could use some upgrades. Upon move in, we were told our original unit "wasn't ready" , so they asked if we could pouch back our move date. Since we were moving out of state we had everything ready to go for a certain date, so we had to switch units last minute. Management continues to blame their transition from Modera, even though that was a couple of years ago already. Units have been "updated" but cabinetry feels older. I've never lived somewhere that I didn't get my full security deposit back. They charged me close to $500 for paint and cleaning. They stated that the paint had an "off white hue" to try and justify the paint job. Absolutely ridiculous. You can see my photos, the place did not need $500 worth of painting. I've reached out to management about it and requested photo comparisons from my move in. They told me to email Q Support but guess what, still haven't heard back from them either. Towards the end of our tenancy, Misty in management was pretty communicative but she can't do all the legwork for the entire property. I am still waiting to hear back in regards to my security deposit. It's true, corporate will not respond to you. Once you leave, crickets. Expect them to take your security deposit because they will.

i lived here for five years... it was the first place i could call home when i moved to los…read moreangeles. the property manager goes so far above and beyond to make you feel safe and taken care of. she would bring in my packages, water my plants when i was out of town (woah), and was always looking out for the residents in ways that you just don't find anymore. the building itself is clean and aesthetically pleasing, the amenities are lovely, and any maintenance request was always handled quickly and professionally, usually within 24 hours. i'm so grateful for my time here. if you're looking for a place where people genuinely care and take pride in creating a loving community, i couldn't recommend it more.

I lived at Vantage Mar Vista for 5 years and enjoyed every minute of it! The location is great! The…read morebuilding is safe and well-maintained. I lived in both a studio unit and upgraded to a one bedroom for a year for more space. The property management have always been amazing, especially Andrea! She was easy to get a hold of and always on top of requests. Maintenance requests were quickly responded to by the maintenance team as well. I ultimately recently moved out because it got too expensive for me but I looked around and they're very competitive with the nearby luxury apartment complexes that offer similar amenities like in-unit washer & dryer, underground parking, etc. I highly recommend moving here!