Amazing, historical building. Incredibly well cared for. In a town of uncaring slumlords this…read morebuilding is a gem. Neighbors are great, maintenance is continuous and ongoing. Manager is the best!

The pastries are delicious. The espresso is nice and strong. Friendly service with a smile.read more

I was in the process of moving from New York City to Santa Monica…read more I cannot say enough positive things about my experience working with this real estate agent. He went above and beyond to help me find a fantastic apartment in Santa Monica, and I could not be happier with the result. From the very beginning, he was professional, knowledgeable, responsive, and genuinely committed to understanding what I was looking for. He listened carefully to my needs and was incredibly patient throughout the process. His knowledge of the Santa Monica market was impressive, and he made what could have been a stressful experience feel easy and enjoyable. Most importantly, he found me an absolutely fantastic apartment -- one that exceeded my expectations. He was proactive, attentive to every detail, and always made me feel that my interests were his priority. His communication was excellent, and he was there every step of the way, from the initial search through the final details. I would recommend him without hesitation to anyone looking for a real estate agent in Santa Monica. If you want someone who is knowledgeable, hardworking, trustworthy, and truly cares about finding the right property for you, he is the person to call. I am extremely grateful for all of his help and would absolutely work with him again! Jose's phone number is +1 (972) 302-3233 Neil Brown

One of my FAVORITE THINGS about living here, is the community and the events…read more There is always something special to do and to be involved in. Never a dull moment! Alex and Monica go above and beyond to make sure we all have fun and get new experiences. We painted pumpkins yesterday on the GORGEOUS roof top and had the best time.

We recently moved here and it has been an amazing experience so far! Anasha helped us with the move…read morein and Heather recently reached out to ensure our move in was a success. The property is kept very clean and well maintained. It's very convenient to the Santa Monica area as well. We had a few maintenance requests upon move in which were quickly addressed by the awesome team including Juan. I have really bad sinuses and we noticed after moving in that one of the rooms smelled like an air freshener a bit. Avalon offered to repaint the whole room for us to mask the smell, really going above and beyond to accomodate our needs. I'm very thankful for this and it spurred me to make sure I left a public review. We've only been here a week, but so far I can tell we made a great decision moving here. Definitely recommended if you're looking to move to the Santa Monica area!

These people are awful. I was contacted by collections for $2800 after never receiving an invoice…read morefrom Avalon (and I have a paper trail to prove it). The collection agent acknowledged this is illegal and is filing a dispute. Less about the money, and more about the principle of how Avalon treats their customers.

What an amazing community. The apartments here feel like condos and I love the location. I can walk…read moreto Starbucks and get me a vanilla latte with almond milk.

Beautiful apartment and very convenient location. The person who helped me was Xiomara Nava. She…read morewas an excellent tour guide, with all the Covid precautions being appropriately taken.

I lived in 2 units in this building. In one, grimy water began leaking down the walls from the unit…read moreabove. In another one, which was remodeled in 2024, we ran into 1) mold in one bathroom, 2) dirty water refluxing from the shower in the other bathroom and flooding it, 3) internet issues that have persisted for weeks after recent construction on one side of the building, 4) broken refrigerator that took over 5 days to fix, 5) car theft when they refused to provide a second parking spot to our 2 bedroom. Management has changed 3-4 times in the last 4 years. You're paying to be in a nice area of SM but don't expect any of the amenities that come with being in a $4000+ / month remodeled unit, such as a readily available maintenance on site.

When we first toured this place, we were moving because of mold in our last apartment. we directly…read moreasked the leasing Manager Lucas if there was any issues with mold currently. he said, "nothing like that here". and it was a lie. not only did he lie to us, but he pressured us into signing the lease with a few hundred dollars as a security deposit for this special. when we signed the lease, there was constantly issues from the minute we received the keys. first thing I noticed was that scaffolding was started on half of the building, and over 6 apartments were under construction. a nice enough neighbor told me what was going on that they said that she's been dealing with a leak for 3 years, and had to get a lawyer to get the management company to fix it. with over the 4 or 5 neighbors I talked with, even they stated that their apartment was being worked on, and had to use other apartments in the building more many reasons. and when we told green tree property management about being lied to, we asked to leave and to be refunded fairly since we were bullied into paying a full months rent when signing the lease, even though we signed a lease on the 22nd of October, they made us pay $4050 to get the keys. now we are trying to get a fair refund and asking for them to pay for our move because of how bad the issues were in the building from the first day we moved in. They initially our request to leave, however they are charging us $950 for more lies and inaccurate Information. we didn't even go through a walk out inspection and frankly didn't even fill out a move in inspection form. obviously there were issues that I uncovered from the first few days living there, like how the drain in the bathroom tub didn't hold, so you were only relegated to showers only. funny how they didn't even mention it on the walk out inspection form, but repainting fees that range in over $600 when we didn't have one scratch on the walls or anything hung on the walls during our 21 day stay just shows you how horrible these people are. they will even use the same lines to you, they were probably trained to say," we're not slumlords here". but in fact, the countless instances that I experienced in only 3 weeks living there was an absolute nightmare. DONT RENT HERE AT 801 2nd street Santa Monica 90403. THEY WILL SCAM YOU

We are about to move into Catherine apartments and we are very excited. The whole process from…read morestart to finish has been wonderful. Since the moment I called for us and spoke with Bradley P, I/ We have felt incredibly cared for and looked after. I couldn't recommend the staff at Catherine Santa Monica high enough and be sure to ask for Bradley P if you do ring, you wont regret it. Kris

Absolute Nightmare - Do Not Live Here…read more I pay over $50,000 a year in rent, and this management just tried to shake me down for $100 to replace a plastic key fob. It takes five seconds to activate a new one. It's a blatant cash grab. Meanwhile, actual lease violations are completely ignored. Apartment 212 in Phase 1 has been running an illegal Airbnb since the day I moved in. Management does absolutely nothing about the constant stream of strangers screaming at the pool and trashing our amenities, but they'll happily extort a long-term tenant over a piece of plastic. This place is run like an unsupervised college dorm. I am taking this straight to Toby Bozzuto, President & CEO of The Bozzuto Group, and Jenna Miller, Vice President of Customer Experience. Save your money and your sanity--live somewhere else.

The Mayfair was a great place to live. It was secure. It was clean. It was in a great location…read more The employees were great. Manuel has both an awesome name and he's a very handy individual.

False advertisement: * They list apartments on Zillow at…read morehalf the actual price. * The phone number provided on Zillow is linked to a scam offering a "win a $100 gift card" and is unrelated to the apartment rental. * When I called Mayfair directly, the representative admitted the listed price was not real and hung up immediately after I mentioned reporting them to the FTC. What a joke

My son has been living at Stanley for a little over a year now and he is still very happy. Great…read moreappliances in the apartment, close to the beach, management is very responsive to any issues he has had (like change the battery in the lock or making sure the fireplaced is turned off). But to be honest - everything is working. He liked the place when he moved in and nothing has changed. Veronika

Have lived here for 1.5 years and cannot wait to get out. Management is negligent and does not do…read morethe even the bare minimum to ensure tenant safety. I've rented in NYC and many other cities-- the management here is the most egregiously neglectful that I have ever seen. External entry points are not secure, there is no on site maintenance, and they are violating state laws by not having a resident manager on site. They do not care. At first it seemed fine, and the original leasing agents were quite helpful. But in 18 months, they've cycled through 4 sets of staff, each less helpful than the last. The back door was broken into. Several residents notified the building, but no security was added and the door was not fixed for almost a week (allowing anyone to enter odd the street). Fire alarms will go off for days and nobody comes to fix them. Bikes are constantly stolen; cars broken into. Maintenance requests are deleted from the system but not resolved. If you hound them every few hours, they might get a vendor to come out (with a 4 hr arrival window), but they also might not, or the vendor might not show up, and then you're back to square 1 housing them again. Many units have had flooding and mold issues. EDITING to address response below: during the issues noted with the broken exterior door and fire alarms, I contacted the office as well as the emergency number. The office did not respond (outside business hours). Someone does pick up the emergency line but they offer to "note it for management". I said that it was urgent and asked if there was anyone on site to help immediately. They said they are not on site and cannot help, and they did not have a number for someone who could. So while Moss claims there is someone on site, residents do not have access to whomever this mystery person is, and this person is not on site to help during urgent situations. We are left to deal with unsafe and uninhabitable conditions for days, sometimes weeks.

Leo was fantastic fixing my water leak from the tub area. Very respectful and courteous…read more He got the job done. Cheers

Lisa, the current property manager at Pacific Plaza, has been extremely difficult to deal with and…read morehas demonstrated a serious lack of professionalism. In my experience, she has shown consistently poor judgment, weak communication, and an unnecessarily confrontational approach to resident concerns. Instead of resolving issues, her handling of them often creates additional frustration and conflict. Her management has become one of the most negative aspects of living at Pacific Plaza. Residents do talk among themselves, and from those conversations, I know I am not the only person who feels this way. Several residents have expressed similar concerns about Lisa and have said they also intend to share that feedback through the resident survey.

We had a great experience living at 401 S Barrington. Stephan and Rosemary, the building managers,…read morewere always kind, friendly, and incredibly responsive whenever we had questions or requests. Shoutout as well to Javier, who was always a huge help whenever there was something we couldn't fix ourselves. We lived there with our dog and absolutely loved having easy access to the dog park, along with everything San Vicente has to offer. The location was also perfect for quick access to the 405. One thing we really appreciated was the mix of residents, young families, college students, and young professionals, which gave the building a community feel. Some tenants were especially friendly and social, while others kept more to themselves, which was a nice balance. It was also great being in a pet-friendly building with other dogs and cats around. The walkability of the neighborhood was a huge draw for us as well. We're very thankful for our time there (just shy of 3 years) and have a lot of great memories from living in the building.

My family and I lived in a 2 bed 2 bath at Brentwood by the Park for a year. It was a great spot to…read morelive, and we would have stayed longer if we were staying in Los Angeles. The value for the space and safety is easily the best in the neighborhood. Can't beat the location either. 15 minutes from UCLA, 15 minutes from the beach and Santa Monica, walking distance to Starbucks, La La Land, Whole Food San Vicente shops & restaurants, etc. All of the neighbors were quiet and respectful - a mix of young families, working professionals, and retired folks. Covered and gated parking is a huge plus. Living next door to the park was such a great convenience for our dog and child. We were initially worried about the noise from having a unit immediately next to a tennis court, but we honestly could rarely even hear anything. Rosemary and Stephan were great landlords and Javier took care of any maintenance requirements very quickly. The team gets to know the tenants and really puts a personal touch on things, as opposed to the large corporate apartment complexes. I highly recommend checking out Brentwood by the Park as a potential place to live.