I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

My Mom was there for 4weeks in September of 2022. I was with her every day all day. It sometimes…read moretook 20-30 minutes to get staff to respond to call button. As she improved I was allowed to help mom with toileting. The rehab team did a good job. She progressed and worked hard to get out of there. They were under staffed and had very young training staff. Mom's room never looked as nice as those pictures barely had a chair for me to sit in. And had to hunt for a second metal folding chair for a second guest. It was summer so it was warm enough and sometimes too cold for mom. AC running. Due to Covid we were all wearing masks. They did have a good security system for visitors.

I was in this facility after knee revision surgery. I was transferred here from the hospital…read morebecause I was having difficulties with pain control. I was placed in a single room with a shared toilet. The room was freezing cold there were no blinds or curtains for the windows. It was the first of November 2023. There was a constant beeping of what sounded like a pager. I only had a call button and a controller for the TV which I lost in the dark because I couldn't control the lights. First, full day. Lots of surveys as though I was going to be there for 4 weeks -- I think not!! Very little true PT like I had received in the hospital. So I began doing all the exercises that I knew how to do. Food was worse than a bad cafeteria and cold. Everywhere it was cold. I could go on and on but I think you have the idea. After two more days, my wife and I finally convinced them to agree to release me. What an ordeal and one I hope never to repeat. Advice: check out facilities before you think you may need them.

My mom lived here for the last year and a half of her life. The staff was very kind and they took…read moreamazing care of here. She was very happy there.

From the owner: Bayberry Commons offers specialized senior living in the Springfield & Eugene area. Whether you or…read moreyour loved one is searching for Assisted Living, Memory Care, or short-term Respite Care, you will find the right kind of support you need to enjoy the lifestyle you want. Our full range of accommodations and customized service plans for each resident allow you or your loved one to age in place in a familiar environment where seniors can rediscover their independence. Residents enjoy select amenities and services, including engaging daily activities and around-the-clock care and support from compassionate caregivers who take the time to get to know our residents like family.

Very friendly family like environment. Great management and friendly staff. This community is…read morebeautiful, clean and crisp. Definitely a preferred provider in Lane county

For what elderly people pay to live here, they aren't getting anything special. Growing up around…read morenursing homes, I have no respect for this place. It's a nice facility, but there are problems. I've had family stay here before, and I think there are a lot better options out there. My biggest pet peeve about any type of assisted living facility versus a hospital or nursing home is the fact that the employees aren't required to go through any training through the Oregon State Board of Nursing to work here. Any idiot on the planet can work here. Which includes passing out narcotics to patients/residents. I don't know about anyone else, but I find someone without any certification or training handing out narcotics to be a problem. The food leaves a lot to be desired. Again, I doubt they hire anyone who knows how to cook, budget, or portion it correctly. I am not remotely impressed. Usually in places like this they will have a nutritionist on staff, and the head of the kitchen will have a degree. Not just a random person who can cook at home. The facility is nice, like I said. For cleanliness and being aesthetically pleasing, it gets an A plus. They have a very small parking lot, that isn't sectioned off, or marked in any way, which I think it should be. It should be marked for residents, employees, and visitors. That way everyone parks in the correct area, and residents aren't left parking at the end of the lot and walking way more than they can actually handle. The parking lot is also very small. I think it needs to be a little bit bigger to handle all of the employees, residents, and visitors. They also abuse the fire lane. The administrator will park her truck there, in a marked loading zone for paramedics and fire trucks. Long after I had a family member live here, I had to go in for work, and I had hopes that they had improved. I was disappointed. Employees are less than friendly. I've had to deliver newspapers in here, which they let me in the door, I had to ring a doorbell. I was let in, and since it wasn't normally my route, I had to ask the employee who typically delivered them. Some places have the staff do it, some have the carrier do it, it varies by each place. The employee cops a total attitude, and instead of just saying I needed to deliver to each individual room, she says, "I hope you don't expect me to deliver those for you." I thought she could have approached that in a totally different manner that didn't come across in such a hostile way. I had no problem doing it myself, but I wanted confirmation as to how it was typically done. Is it a place I would recommend? Absolutely not. It gets two stars for being a clean facility, but that's about the extent of the positive aspect of this place. Like I said, there are far better assisted living facilities out there, with much better employees as well.

When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

I love everyone associated with this company! I worked for them in the past and still keep in…read moretouch! That is how much they view you like family! They treat you like it!

It seems they started out really well in Central Point Oregon, which is where Pear Valley is…read morelocated and I have a family member. Now though, they have made so many changes to the people that were dedicated and worked hard, that there is no staff. The staff they have seemed to be untrained. Its such a beautiful facility. This company manages, maybe owns it too, I don't know, but I am moving my loved one quickly.

This care facility manager definitely over sold their care giving services to what they actually…read moredelivered. At one one major risk management category, what was promised up front was not provided at all.

When we put my mother in River Run Place we had a fear my mother might become a two person assist…read more We were assured by Luke the manager that would not be a problem. We were assured the help would check on mom every two hour since she was unable to go to the restroom on her own. They told us they wanted this to be her forever home. This seemed like the perfect place for mom. Two days after we moved mom in she fell trying to get to the restroom on her own. She slit her arm open with a bad wound. She was sent to the hospital. The hospital returned her to River Run but her arm got infected and she had to return to the hospital. After several days in the hospital she was sent to a rehab facility for three weeks. Mom was then returned to River Run Place where she spent two days before she fell again. The hospital said that mom was now a two person lift. When they called River Run, Luke told them he could not take care of her. We were put in a horrible situation trying to find a place for my mom on such short notice The only reason we chose River Run was because we were assured they could do a two person lift. We are still not sure if we will get any of our almost $12,000 back. Way too much money and stress for the five days she lived there. I do not feel this is a safe place if your loved one needs special help.