My mother has been here for 2 years. No complaints. Her room is clean and the staff is friendly and…read moreaccomodating.

Seems alright at first but the work environment is terrible, people will make false reports and…read moremanagement doesn't verify claims

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

I moved my mom to Quail Crest from California in April 2024 and it was the best decision I've made…read morein caring for my mom. The care they gave my mom was loving and kind. They took wonderful care of her from April until she passed away. From giving her meds during the day to checking on her at night, they were patient and well trained. My whole family thanks Kelly, both Katies, Star, Teegan, Hailey, Morgan, and Ed for their love for my mom. I highly recommend Quail Crest, Clover Cottage.

I did a crazy number of tours, of all the different memory care facilities in Eugene. And I have to…read moresay, Quail Crest is up near the very top. Elder Health and Living, Chateau Gardens, and Waterford Grand, are the other top places. But Quail Crest is the place I picked. One thing you want to check, is if the facility has medicare rollover. Which means once the resident runs out of money, will the facility allow the resident to remain? Quail Crest does allow this. Waterford Grand does not. Quail Crest has these individual "houses" where the residents live. And they have a shared "backyard", that all the residents from the different houses can all access. It has a BBQ, easy to walk paths, beautiful gardens, and many plants. And in this shared yard, they can interact with residents from different cottages. The facility very clean, but it doesn't feel like a hospital. They have a lot of activities, and things for the residents to do. We had a few minor bumps in the first few months, but that was during 2020, and they had a lot of staff turnover. But since then, they seem to have have gotten things sorted out. Many of the staff who was working there, were willing to give out their cel phone numbers, so you could call or text, and get updates on how things were going. It is a very expensive facility, so that would be one of the downsides. But when talking about caring for a loved-one, you want the best for them.

I would not recommend this company, he does not care about who he is taking care of, only the money…read morehe gets from them. He also treats his employees like garbage. He told a client that he will fire his employees and hire them back to scare them into doing things perfectly. He also stated that loose lips get fired. All around terrible person and company.

Willow at Adult Living Solutions was the most helpful and knowledgeable person my mom and I worked…read morewith while trying to place my elderly father in an assisted living home. She was prompt and friendly and she always followed up which was a huge change compared to other people i had worked with. We had been struggling to find the best placement for my father on and off for a couple of years (even with the help of hospital social workers) which had been extremely difficult because I live across the country. Willow's help was invaluable in finding him a good home. She was persistent, kind, and very effective at communicating with the people at assisted living facilities. Additionally she was very fast to respond to text messages and emails which was a godsend given that many places I had been working with would only communicate over the phone or via fax. I wish we had found Willow long ago, other corporate placement agencies simply cannot do what she can do. Don't waste your time with anyone else!

Management of this place is horrible. While the CNAs do all the work, management works to deflect…read moreconcerns and bully the loved ones of their patients. My mother had 8 falls in 10 months, 3 of them changed her life. The food is aweful and while the Cnas are trained the same, they definitely are not skilled the same. Truth is, I should have taken my mother out but it took her months to get comfortable there. This place has more concern over dollars than actual care. We were recommended to this place from someone whose mother lived there. Management changed since then. Do not send a loved one here.

My loved one has no teeth. I came in and they had given him a salad for lunch. He could eat the…read morehard boiled egg and the shredded cheese and maybe the diced ham. Previously they had given him a hamburger. I said, "he has no teeth" and I returned the plate. They brought it back after they quartered the burger. I couldn't believe it. If your loved one has any special needs please be forewarned by our experience. It's clear now I have to find another memory care facility.

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

This care facility manager definitely over sold their care giving services to what they actually…read moredelivered. At one one major risk management category, what was promised up front was not provided at all.

When we put my mother in River Run Place we had a fear my mother might become a two person assist…read more We were assured by Luke the manager that would not be a problem. We were assured the help would check on mom every two hour since she was unable to go to the restroom on her own. They told us they wanted this to be her forever home. This seemed like the perfect place for mom. Two days after we moved mom in she fell trying to get to the restroom on her own. She slit her arm open with a bad wound. She was sent to the hospital. The hospital returned her to River Run but her arm got infected and she had to return to the hospital. After several days in the hospital she was sent to a rehab facility for three weeks. Mom was then returned to River Run Place where she spent two days before she fell again. The hospital said that mom was now a two person lift. When they called River Run, Luke told them he could not take care of her. We were put in a horrible situation trying to find a place for my mom on such short notice The only reason we chose River Run was because we were assured they could do a two person lift. We are still not sure if we will get any of our almost $12,000 back. Way too much money and stress for the five days she lived there. I do not feel this is a safe place if your loved one needs special help.