When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

The staff here at Lone Oak are all caring, positive people, They work hard for us around the clock…read more They give out hugs whenever you need one! One of my fears about moving into assisted living was the food. I was afraid we would get bland hospital food every day. Well, I was as wrong as wrong can be! Wes is the chef here and he serves us a variety of delicious meals every single day. And he is a wizard when it comes to soups! They are all incredible! I am so glad that I chose Lone Oak. I am grateful to everyone here.

My mother-in-law has been living there for a while now And there some good and bad. We first had…read moreproblems with them not giving her meds right but now everything is going great. The bad is the food. I have never seen anything so bad. She has been having to bring in her own food. That's pretty bad when you have to bring in your own food for the price they charge for the room. She says a lot of people there feel the same way.

I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.

I want to say that, for me, McKenzie-Willamette hospital is the best hospital in the area. I have…read morehad to go to the hospital 3 times for emergency and the wait was less than 1/2 hour in all 3 cases. I was taken care of and the problem I had was taken care of by the doctors and nurses. The last few months I was at the hospital due to blocked arteries which caused me to have a triple bypass, heart shocked twice, an ablation, and finally a pacemaker implanted. After my bypass I ended up in the Cardiac Care Unit where I was taken care of by the most professional caring doctors and nurses. It was like my comfort and recovery were the most important task they had. It is no wonder that they and the doctors and nurses at the McKenzie Heart Group are a level 3 star for patient care and outcomes. My understanding is that is the highest level attainable and there are only 3 in all of Oregon. Two in Portland and one at McKenzie-Willamette hospital with the McKenzie Heart group. You couldn't do any better than them for your heart care especially if you need bypass surgery.

I just really, really want to thank this hospital, for the amazing care I was given!! Before I go…read moreany further I would like to state first and foremost that I am a Latina / Chicana and it is very obvious that im brown. When i see people throwing the race card around i did not have any experience from the staff here i was here from Thursday 9/24 until 9/28, 2026 i felt absolutely cared for and respected!! Trust me i personally know what racism looks and feels like and i didnt have any of that the entire time i was there!! All the nurses and aides, respiratory therapists Robert & D dont wanna get his name wrong but he'll know it's him cuz I told him n I would call him that!! They were excellent at their jobs and I got my breathing g treatments every 4 hours!! Christine on Thursday was absolutely amazing and very sweet. Christine was one of the first people I met when I was rolled up to the 3rd floor. She was amazing before her shift was over clearly explained everything to me. How they were gonna make sure to help me get my breathing on track and I would be there all weekend!! I appreciated that because honestly I thought i was going to die!! To the all the people who helped me i cant thank you enough for your genuine caring and compassion. I feel grateful and want you all to know that u helped save my life!! With all the blood draws, and constant care I see how hard u all work and how busy u all are!! I especially want to thank the lady whose favorite color is orange of any shade!! I forgot her name but she was such a beautiful warm and friendly nurse. She had went to Greece with her husband for their 30 year anniversary. What a great lady .!! Amazing. So as u can tell i was in contact with a diverse group of caregivers and was well tooken care of. So was the lady I shared a room with . Anyway the weekend day I think NP was also amazing . She was great. For 4 days of great care I am breathing better and alive to talk about it!! THANK U ALL SO MUCH!!! Really quick like this isnt the only experience I've had here this is my go to hospital because it beats the alternative!! So please dont assume oh I've been here one time and dont know what im talking about. One more thing as we all know Dr's aren't passing out opiates and those type of pain pills like they used to, it is just the way it is these days. I am not implying that every one is drug seeking by any means but we all know they are out there. Laws have changed and no doctor wants to lose his career or license by passing out opiates like candy!! Times have changed . Rules and laws have to be followed!! Say what u want im just stating the facts!! Anyway I hope get the same great care I have experienced!!​ WRITTEN BY ABBY YOUNG,

My caregiver Caitlin Zemke is absolutely amazing. She has been a god send and has helped my life…read moretremendously. Words cannot describe how incredible she really is. She's caring, compassionate, understanding, thoughtful and really makes me feel special. I recommend her whole hardly for she is a precious gem. Thank you New Horizons for blessing me with such a caring soul to care for me.

They sent me a young lady named Jordan who pretended to care about me but she ended up robbing me…read moreblind. Took home a lot of my belongings in the estate sale I had and promised to pay but she never did. She took home 75 t-shirts and promised to make me 2 quilts, she never did. She swore she was my friend and would come visit me when I moved into assisted living. It's been 5 months now and not even a phone call. She should be in jail.

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

The attention to gentle and kind care for my mother was above and beyond! I am so grateful to the…read morestaff at this wonderful community for making her comfortable and so well cared for during this season of life!

Susan was so attentive and helpful for some issues I had with billing. Knowing that people like her…read moreare a part of this team makes me feel so comforted and safe for me and my loved ones!!