Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

I ended up leaving Northwest Medical Homes as a patient due to how they handled a mistake made by a…read moreDO. After a visit where the DO renewed and prescribed a medication that I have been taking for 27 years, I received vague voicemails from the office for weeks, asking me to call back to answer a question they had. I had indicated on my patient form that I only accept text communication, which was completely ignored. After 5+ voicemails in a 2-week span from someone named NATASHA (whose role I still don't know), I returned the call. I was connected to NATASHA, who spoke to me as if she knew my medical history. She was rude and confrontational, didn't even have the name of my condition correct, and demanded 2025 lab results (which I would have obtained had my DO mentioned it in the visit) and the name of an endocrinologist I had seen in 2025. The last time I saw an endocrinologist was the previous April. Eventually, it became clear to me that the DO had made a mistake by writing the prescription and NATASHA expected me to remedy that mistake by seeing an endocrinologist ASAP, all while treating me like I had done something wrong. There is a shortage of endocrinologists in this town and I wanted to wait until I saw an OBGYN to get a recommendation on which specialist to see. I told Natasha this on the phone and via email, but she continued to badger me via voicemail and email, as if I had somehow caused this issue, despite my asking to speak directly with the DO. Eventually, I told them I would be finding new care, yet they continued to reach out using the same accusatory tone and asking the same questions. This was CYA documentation 100%. To make matters worse, they pulled my prescription from Walgreens, leaving me without a medication I literally need to live. It will take me time to find a new PCP and now I am worried I will need to ration my medication. This is not just any regular RX--it's a synthetic hormone that controls excessive thirst and urination. In 27 years of having this condition, no primary care doctor has ever forced me to be seen by an endocrinologist. I do MRIs every 5 years and the DO wanted me to have one off schedule. To the DO: You made the mistake, and you should have owned it and communicated with me directly. From there, I would have told you that I do not consent to annual endocrinologist visits and we could have parted ways then and there. What you were asking also could have been addressed at my next appointment, instead of putting me through weeks of stress and confusion. TL;DR: If a DO at Northwest Medical Homes makes a mistake, be prepared for weeks of harassment by voicemail, letters, and emails until you fix it. I've never been treated this poorly by any medical office. Do better!

The staff at this location are freaking amazing. They are so helpful and do whatever they can to…read moremake your visit pleasant. My experience was mostly with Holly and she is at the front desk, but I can see from interactions between Holly and the rest of the staff that they are extremely customer service oriented, thank you Northwest !

When you have a family member needing care. Perhaps at a distance from most family, what you need…read moreis a trusted care partner to step in and fill the gaps with love and care. Senior Resource Advisors took wonderful care of an aging aunt who resided at a senior facility. You might ask why this additional layer of help? The answer is simple. The facility provided a very nice place to live,, good food, a set of activities to help residents. SRA provided daily contact, took her shopping, to doctors appointments, helped her with personal needs such as cleaning clothes. SRA took a tremendous burden of care off family members and was a lasting friend forr my aunt. During the last weeks of her life, SRA really showed value, takinG her to thE hospital, being there when she needed help and support, gave a loving hand to help an aging lady comfort in the last days of her life. Simply priceless. If youre at a distance, or not able to dedicate sufficient time yourself, SRA fills the gap.

This is a very difficult review to write as there are few words to express the depth of my…read moregratitude towards the group of dedicated, professional and compassionate individuals who run and staff Senior Resource Advisors. It's not an exaggeration to say that in one of the most difficult periods of my adult life, they provided me and my elderly father with a sense of caring and support that transcends normal business operations. Our story in short: I was not raised with my biological/birth father, but toward the last phase of his life, I became responsible for helping coordinate his care, housing and finances. Not only did I live 11 hours away, but the whole idea of suddenly making critical decisions for him, with no previously established relationship on that level and no siblings or significant others to share the burden, was hard to imagine. When a loved one's mental and physical health begin to decline, it's difficult under normal circumstances, let alone inserting yourself into their life as their advocate when there is no one else. Luckily, there was someone else. There was a whole team of them. Senior Resource Advisors (SRA) had been connected through a referral with both my father and the facility where he was living. They reached out to me to begin the process of organizing a complete care plan that dealt with everything from medical appointments to automated bill payments and everything in between. Open and frequent lines of communication were established and I never felt like there was a day or time that I couldn't ask for clarification or help with any issue. And of course...there were plenty! Let me take a moment to mention that Urmi Boyd, President of SRA is a remarkable and beautiful human being who summoned incredible patience and determination to make this whole thing work. Medical, legal, financial and even social/emotional issues were handled by her with the type of care that we all want for our parents (and hopefully someday for ourselves) and without her personal approach, this situation would have rapidly deteriorated. Urmi was firm when needed, and compassionate throughout. In our age of automation and digital solutions, there is no substitute for a smart, sensitive person who has the ability to weigh the situation and make a timely and thoughtful recommendation. That was Urmi. My father passed away on October 12th. Before he died, we had worked with Urmi and her staff to manage his pain medication through the hospice nurse. Knowing his wishes, we planned together to make sure he was comfortable and aware enough to spend a final afternoon visiting my son, who traveled with me to see his grandfather. My father proudly introduced him to the staff of the care facility, then summoned the strength to walk us to the door and hug us goodbye. It was the last time we saw him. Every family's situation is unique to them, as they experience it. But there is enough commonality in these important life moments, that having someone with experience and skill can make a world of difference. For me and my father, that was Senior Resource Advisors and I cannot recommend them highly enough.

Chase P came out to take care of my dad. Refreshing care , compassion and dedication to her craft…read more Thank you and Thank you Brightstar for hiring her.

Christine has been with us for over a year. She's our most reliable caregiver. She lets us know…read moreahead of time when she knows she won't be able to come as scheduled. We're dealing with dementia here and she's always upbeat, leaves Roy relaxed and glad for her visit. I trust her completely to care for Roy when I'm away. I hope she'll be with us for a long time. -Peg Steffen

My father needed wound care. The AIMS staff was so easy to work with, treated my father with…read morecompassion and kindness. It was great to know he was in such good hands! Additionally I needed some injections and they had a wonderful nurse come to my office. So convenient and super affordable!

AIMS has been doing my infusions for a little over a year now and I've had the pleasure of meeting…read moremany of their nurses. I have had a few other companies come to my home for infusions but none have compared to AIMS. AIMS has awesome nurses who are very friendly and professional, they do a great job of being flexible when needed. Definitely would recommend AIMS to anybody.

I just received a call from a man who said he was from Apria Healthcare and needed to confirm my…read morepersonal information. So that he could fill a prescription from a doctor. I asked what doctor and what prescription. He said he could not give me that information until I gave him my personal information. I told him that was the end of the call because I wasn't giving out my personal information to someone I didn't know. I have no idea who ordered anything for me. Or what was ordered.

I am not sure who should held responsible for this situation. Apria is the sole…read moreprovider of oxygen for Kaiser Permanente. Apria response to supplying oxygen are to offer Tanks, large stationary and a small "portable" tank. You have to fill the smaller tank yourself. No battery to plug in and recharge. What year is this? We can now take an airplane to anyplace in the world. Shame on you for not offering a choice of equipment that benefit the individual lifestyle. Go anywhere else for insurance other than Kaiser and Apria for life saving air.

Let me start by saying we were promised everything and delivery was nothing. The most unqualified…read moreindividuals were disbursed to take care of my father who has final stages Alzheimer's. We were promised training if caregivers did not have experience and that never happened. We had completely stoned individuals come in to care for my father and reported it, and nothing was done. RUN do not WALK away from this horrible company; all they care about is collecting from the VA and getting paid. The last thing on their mind was the client. We actively reported them and nothing was done. If you care about your loved one do not use this company, they do not care! This location is Bend Oregon not Eugene but I'm sure they are all the same

They sent me a young lady named Jordan who pretended to care about me but she ended up robbing me…read moreblind. Took home a lot of my belongings in the estate sale I had and promised to pay but she never did. She took home 75 t-shirts and promised to make me 2 quilts, she never did. She swore she was my friend and would come visit me when I moved into assisted living. It's been 5 months now and not even a phone call. She should be in jail.

So I put extremely in shock and I found out as a caregiver interviewing with this job they do not…read moresupply their caregivers with gloves, and they make their clients who are elderly, and on a fixed income, provide their own gloves. I've been in healthcare for 20 years and I have always had access to gloves.. and when I questioned the administrator, I was told by the administrator that they were not gonna go any further with my application.

It use to be good. Now they are not so good. A friend just informed me that they are without a…read morecaregiver for 10 days because according to Aspire, they have a flea infestation. They also said that the husband swore. I understand all of this but they blindsided them with this. There were no phone calls and there were no discussion. They just tossed them away for 10 days. She is a two person transfer not a one. Not only for getting up out of bed for appointments and showers, but just to get up period. It is shameful. I would not recommend this company at all1 Fair warning if you do!