Rian came out to repair my fireplace after two failed attempts by another company. Eventhough the visit didn't resolve the issue, he was very professional, knowledgeable and personable regarding the assurance that the fireplace would be fixed. He reached out to the manufacturer and kept them updated with the repair order. He followed up with a text to keep me informed on a follow up visit. It's rare to find a person who has this degree of customer service. read more

We reached out based on good online reviews. We were in the market for new gas fireplace logs, and our fireplace needed some minor repairs. Our tech was on time, polite, professional, knowledgeable, and quick. He walked me through some different options at various pricing tiers. Via email, we finalized our project (they were, again, prompt and clear and happy to give us multiple options, with no upselling or hard selling), and they came out a week or two after. Quick install, explained everything, works perfectly. We will be reaching out again shortly for another project. read more

We feel so lucky to have found this company! Rian, the owner, is incredibly responsive and professional. Mike was our technician, and he was fantastic- knowledgable, personable and honest. It was refreshing to work with a company that isn't focused on upselling unnecessary services and charging excessive prices. Their honesty and excellent customer service really stood out. We will definitely use them again and highly recommend them to anyone looking for reliable, trustworthy service. read more

Amazing service! Rion is an outstanding, intelligent & respectful man; I would highly recommend him in any of the services he offers. He answered our call right away, gave us options on appointment times & came out right away. Very knowledgeable in his trade and also gave us 2 options on how we can proceed with the repair of our outdoor fireplace. Look no further & hire the best...and that would be this company. read more

100% highly recommend. Rian, Miguel, and their team are the ones to go with. Give them a call you won't regret it. From the very first contact, it's a different experience than the dozens of other old school companies. You know what I'm talking about, those mass vendors that are listed under some regional mega contractor where you call a number and they farm it out to random contractors that you know nothing about. Here, within hours, the founder/owner reached back out personally to advise. That's the level of service that I respect and like to pay for. Replaced my entire fireplace with a new wifi/remote controller enabled system with stone wall masonry and custom mantle. They coordinated everything while helping me pick various designs and options that'll fit my specific requests. Helped me navigate the permit process, dealing with HOA, being flexible with parking/materials/logistics, and keeping me updated over the entire process. I'll certainly be returning to them if I need their services in the future and will recommend my family and clients to them. 1. Honest, young, dynamic team 2. Obviously cares about their final work product and reputation 3. Transparent pricing, flexible scheduling 4. Proactive advising on other issues 5. Helped with misc. items (insulation, painting) read more

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This review is for services done in March.. had an issue with pests coming through our chimney. Rian and his people were easy to work with and thorough. Prices were very reasonable compared to quotes I got for the services they provided. I really recommend the Pyro Guy... Thank you Rian! read more

Rian and the team at The Pyroguys did an absolutely phenomenal job on my fireplace, and I couldn't be happier with the entire experience. From the very first conversation through project completion, they were knowledgeable, professional, and extremely easy to work with. They took the time to explain every step of the process, answered all of my questions, and made sure I felt confident in every decision. Communication was excellent throughout the project, with timely updates and clear expectations, which made the entire process stress-free. The quality of craftsmanship and attention to detail truly stand out, and the finished fireplace looks stunning--it completely transformed the space. Thank you to Rian and the entire Pyroguys team for delivering such outstanding work. I highly recommend them to anyone looking for great service and exceptional results. read more

Rian and his crew are great to work with. We did have issues with the manufacturer but Rian took care of it and apologized. He made it right with no arguments and made sure I was happy. I recommend TPG 100%! read more

The Pyro Guy - My new fireplace doors by TPG - Fireplace Services Near Me - Bellflower, California

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Rian Per your invoice number 00919 the Ash Clean Out Door Cast Iron Exterior Clean Out Door by Vestal 8x10 which I was charged for. There is no mention of a steel door. The walk through that you mentioned never happened. You have never been on site since the project started. Miguel was here one day with a helper and the next visit helper only who damaged $800.00 worth of parts that you expect me to pay for. We have paid you $1552.27 and we are disputing the poor labor and damaged parts. For that you offered a discount of $100.00. As far as we know there was no walk through with us at any time. You have threatened small claims, mechanics lien. As we said before BRING IT!!! read more

Rian and his team are amazing! Professional and problem solvers. Whenever I need service he replies in a timely manner and sets up an appointment quickly to figure out any issues I am having. He doesn't rest until he knows your fireplace is fixed! He even helped me pick out the right logs & glass for my 6' linear fireplace. It looks so cozy and homey. Exactly what I wanted. I highly recommend Rian & his team!! read more

Rian, and Miguel are awesome -- they are honest people who are informed, do great work & are fairly priced. We had a problematic outdoor firepit that MANY different people tried to fix prior to The Pyro Guys - Rian/Miguel offered us a solution, provided detailed information and options, and ultimately solved our issue. Trusted their opinion, and that was proven to be a success. We trust them and their expertise, & refer them to all of our friends. Reliable work. Informed. Honest. Trustworthy. You can't go wrong with that combo. read more

Pyro Guy replaced my gas fireplace with a sleek electric fireplace. High quality work, scheduled promptly, great communication, love the new fireplace. Highly recommend! read more

We ran into some hiccups along the way, but Rian is hardworking and trustworthy. I can't express enough how important it is to find someone you can trust and deliver on what was promised. The peace of mind on finding someone you can trust cannot be overstated. We hired Rian to center our fireplace, and to convert it from gas to electric. Our original gas fireplace was off to one side and a built-in on the other side (see pics). His quote was very competitive, but keep in mind that it does not include the actual drywall patching, so we had to find a separate drywaller on our own. He did subcontract out the electricians and that is broken out in his quote. The cost of pulling a city permit also seemed high at first, but after going through the process, we came to understand its importance and saw how much of Rian's time it ended up consuming. Rian is young, but open-minded, hardworking, and willing to own up to mistakes. We did run into some issues, but the end result speaks for itself. We love our new living room and fireplace, and it's completely transformed our space. read more

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Miguel checked out my fireplace and got it cleaned up after we'd done construction on the house, leaving it very dusty! I'm glad that now I can feel safe when using the fireplace. read more

Very helpful, conscientious and skilled. Rian and his team performed repairs on multiple chimneys with a lot of damage very successfully. And now they are continuing to try to help us figure out an additional tricky leak, rather than just stepping away. read more

I was very pleased with the service provided by The PyroGuy. From the scheduling of the service to the successful repair. I was especially happy with Mike, the technician! I will use this company and technician again, when and if needed! read more

The Pyro Guy is great. Service was as promised and timely. Very professional. Highly recommended

We had a gas line in our fireplace that we never used but we wanted to finally make use of it after I was tired of the clean up involved with wood burning. The Pyro Guy reached out to me along with others who bid on the project here on Yelp. I am glad I went with the Pyro Guy because he knew exactly what I wanted and was easy to work and communicate and work with. He gave me a fair estimate of pricing and labor involved and used quality materials. It was a smooth and professional transaction from start to finish. I couldn't be happier with the final results. Though the weather is starting to warm up already, I still enjoy the look and feel of my new set up. I highly recommend The Pyro Guy. Reasonable costs, excellent service, and quality materials. read more

The Pyro Guy - Fireplace Services Near Me - Bellflower, California

When our Heatilator gas fireplace stopped working, I researched Yelp for a service company. I could not find anyone in IE area. so I gave a call to The Pyro guy in Bellflower. Rian answered right away and he gave no hesitation to send someone to IE on Saturday morning. Miguel was very professional and knowledgeable. He thoroughly checked our fireplace and found the problem and fixed it right away. He gave us recommendations for future maintenance and trouble shootings. What a great service ! I highly recommend The Pyro Guy. read more

The Pyro Guy - Heatilator fireplace - Fireplace Services Near Me - Bellflower, California

Highly recommend The Pyro Guy for any fireplace needs. Rian was professional and very informative with all my questions. We had new ceramic logs and a new gas line installed. My wife and I absolutely love how it came out! Great price and service! read more

The Pyro Guy - Fire log with rock(s) installation - Fireplace Services Near Me - Bellflower, California

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I wanted to have my fireplace converted to an easy on system. I checked YELP and contacted two companies for quotes. I chose The Pyro Guy because of the reviews on YELP. I'm so glad I made this choice. Rian explained how the remote system works. New logs, painting the inside the fireplace and all I had to do was press ON to light the fireplace. Rian's quote was professional, thorough and beautiful brochures to help me choose. Mike was the installer and was done in under 2 hours. I am so excited to use my "easy to light" logs! read more

They did 2 separate jobs for us. We got a beautiful fireplace upgrade (fire glass, spheres and H-burner) and had a gas line made to our new outdoor fire pit as our previous propane tank situation was just not working out. So far, we are pleased with the outcomes of both projects. read more

The Pyro Guy - Fireplace Services Near Me - Bellflower, California

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Great service. Rian and Miguel were professional, timely and had great work product. Highly recommend. read more

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The best prices around and very professional. The service was great and Rian our technician was awesome! Thank you!!

We had them refurbish our fireplace gas remote system and install glass doors on the fireplace. He was super knowledgeable and friendly and even helped a year later when there was a slight issue. Couldn't recommend them enough! read more

Rian provides outstanding service and fair pricing. I am highly impressed and my recommendation is an enthusiastic one. This is how business should be done! A smooth process to repair my firepit from start to finish. Thank you Rian @ thepyroguy. read more

They were very nice and professional. Easy to talk to, they did the cleaning as promised, great job. Using sprays, water, and steam made the grill look really good. Explained they could help with replacement parts as needed. Would recommend them to anyone needing a professional grill cleaning. read more

VERY GOOD - excellent service, very knowledgeable and so extremely helpful - can't recommend them enough - they will do a first class job

Working with Rian was fantastic. I'm in the middle of a huge remodel and he fit right into the construction - was flexible with our schedule and my contractor was impressed with his work. I asked a ton of questions because I wanted to understand the size of the fireplace relative to my desired TV height and mantel size. He broke down multiple direct vent fireplace brands, their heat management requirements and specified the minimum distance between the TV and the fireplace for a bunch of different scenarios. He then made very clear recommendations based on his experience. It was extremely helpful! The other places I received quotes from wouldn't engage in that way and kept saying "it's fine. It's no problem, don't worry" so I had no idea how to plan my mantel and TV placement. His price was very fair and I'd recommend Pyro Guy over and over again! read more

Great service! Same day, on time, and very knowledgeable tech! Highly recommend @ Thank you PyroGuy!

My experience with Pyro guy and Ryan has been nothing but excellent he he let me know right away how long it was gonna take to get the parts and get them installed. His prediction was very accurate. Time frame was very acceptable. The job performed and services were above extraordinary, and I would refer and recommend them to anybody will use them again in the future here to do a chimney sweep on a regular wood-burning fireplace that I have also. read more

The Pyro Guy - Working again thanks to Ryan and the Pyro guys - Fireplace Services Near Me - Bellflower, California

This guy is a hard worker. Supper nice guy and great work ! Used him for numerous projects and he performed them great read more

Rian came out over a year ago and repaired our gas fireplace. We reached out again a couple of weeks ago because it wasn't igniting. Although it wasn't needed during the hot weather lately we're preparing for the winter. I sent an email which was responded to very quickly. He came out personally again and fixed a wiring issue that possibly occurred during an earthquake last year. He's very knowledgeable, respectful and excellent at his job! We're very grateful for the Pyro Guy! We will forever call upon them and refer them whenever possible! Thank you for great service! read more

Our vintage fireplace was not working for several years and I found Rían on yelp. He knew exactly what was needed, ordered the part, installed it, and we even added the fireplace remote! This guy is a young owner and you can tell he knows his stuff! Awesome service we are happy customers. read more

The Pyro Guy - Rain and happy customers, job well done - Fireplace Services Near Me - Bellflower, California

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We bought a house in Long Beach in May 2019 that had a wood burning fireplace insert. It also had an overwhelming brick exterior that took up a lot of space. We spent a month+ trying to find someone who would reasonably demo the brick and re-do it for us, with no luck. We demo'd the brick and hearth ourselves, but needed someone else to clean the firebox, repaint it, install a gas log set, and re-do all of the drywall. We were lucky enough to get in touch with Rian (aka Andrew). He was prompt in coming over for an estimate and was extremely reasonable with the amount of work that needed to be done (under $1K). He also helped us get a discount on the gas log set we liked and the new fireplace doors (still on order / to be installed at the end of the month). Overall, Rian is one of the best people I have ever worked with for any repairs or remodels. My husband and I had a few problems along the way (like a chimney roof leak) and a lot of questions about how to do things. Rian suggested repair people, answered my questions via email promptly, and really kept in touch in what is his busiest season during the winter. Plus, he's super nice and friendly, along with being professional. Again, if you need gas lines repaired, your firebox fixed, or a new one installed, I 100% recommend him without any reservations. read more

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Rian from the PyroGuy was amazing. He responded to my call and texts immediately. I told him I was in a pinch on a Saturday morning needing logs for fireplace service and he came within 3 hrs. and took care of me and installed them. I tried 2 other places who did not give me even a quarter of respect and service he gave me. I would recommend them highly to everyone who needs help with fireplace service. Seriously don't go to anybody else. He's the best! Thanks again for everything read more

I moved into a new home with multiple fireplaces installed. All of them had gas igniter logs but with gas log wood sets incorrectly installed. The previous owner didn't have any burners. I had a professional fireplace inspection done and that person cited a bunch of issues. I spoke with several fireplace specialists and they all tried to drastically over bid me, including implying that one fireplace required a complete tear down and rebuild. These estimates were between 35-50K. PM me if you want to know who the crooks are. They all played heavily on fear tactics and the threat of my home burning down. I am so thankful I found Rian. He came out right away and took a look at everything. Right away I felt a sense of honesty - he didn't try to upsell me on anything and was adamant that my fireplaces were in great shape and looked hardly used. He took a glance at my expensive inspection report and pointed out multiple issues with it, but he did so in a way that had me truly believing that he was being honest and not trying to downplay a competitor or ignore a safety issue. For 6,500~ Rian cleaned all 4 of my fireplaces and installed the proper gas log + burner sets with remote ignition modules. I've had a couple of minor issues since then and Rian was always willing to come out and make it right, even if it took a little while to line that up. He stands by his work and is just an honest hard working guy. I will be a customer for life. Deal with confidence. read more

Rian is the best! Knowledgeable, communicate, friendly, and efficient. He fixed our very out of date fireplace, and even went above and beyond and stopped by months later even though it was all operator error on my end! We will always use The Pyro Guy for all things fire, and recommend you do too! read more

The home that we own had an all-original 1972 gas fireplace that was old, rusty, and just plain ugly. We wanted to upgrade to something more modern and just plain nicer looking. I saw that Rian had great reviews so we had him come by and give us an estimate. I was very impressed with how knowledgeable he was and how easy he made the process. The only kink in the process was that the fireplace we ordered ended up being a week late in terms of shipping, but it wasn't a huge deal. He did a great job of installation, and the drywall guys he used were also great. We couldn't even tell where the old drywall ended and the new stuff began. Overall, we are super happy with the results and love our new electric fireplace. read more

The Pyro Guy - Fireplace Services Near Me - Bellflower, California

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Came out same day and had the fireplace working in under 30 minutes - no parts needed. Great price.