We couldn't be happier with this amazing local company! Chance came and fixed our terrible chimney…read moreand we've been enjoying our gorgeous fireplace ever since. He is extremely knowledgeable, friendly, and communicative. He clearly showed us what was wrong with our chimney, promptly emailed us the plan and costing, and we easily set up two days for him to come complete the project. We even felt comfortable leaving him alone in our house all day with our dog on Day 2! He cleaned up after himself and made the whole process so easy. This entire experience couldn't have gone better. Our only regret is not having this done sooner! This is a niche skill--he's carried on his family's business and there's no one I would more highly recommend for any fire place related services. Thanks, Chance!

We hired Super Sweep to service the decades old fireplace/chimney in our new house. Knowing we…read moredon't plan on using our fireplace, they suggested repairs applicable to us which included installing a new damper clamp and a new chimney cap. Pricing was very fair. Communication was also great throughout the process. We'd definitely use them again for our future chimney needs.

We reached out based on good online reviews. We were in the market for new gas fireplace logs, and…read moreour fireplace needed some minor repairs. Our tech was on time, polite, professional, knowledgeable, and quick. He walked me through some different options at various pricing tiers. Via email, we finalized our project (they were, again, prompt and clear and happy to give us multiple options, with no upselling or hard selling), and they came out a week or two after. Quick install, explained everything, works perfectly. We will be reaching out again shortly for another project.

Rian and the team at The Pyroguys did an absolutely phenomenal job on my fireplace, and I couldn't…read morebe happier with the entire experience. From the very first conversation through project completion, they were knowledgeable, professional, and extremely easy to work with. They took the time to explain every step of the process, answered all of my questions, and made sure I felt confident in every decision. Communication was excellent throughout the project, with timely updates and clear expectations, which made the entire process stress-free. The quality of craftsmanship and attention to detail truly stand out, and the finished fireplace looks stunning--it completely transformed the space. Thank you to Rian and the entire Pyroguys team for delivering such outstanding work. I highly recommend them to anyone looking for great service and exceptional results.

We had a great experience with Philbrick's Chimney Sweep. We have two gas fireplaces (one on each…read morefloor, stacked vertically) that hadn't been used in over 10 years, and we wanted to get them cleaned and fully inspected before renting out our home. They were extremely thorough and professional throughout the entire process. They carefully cleaned and inspected both fireplaces, recommended and replaced the ember wool for one of the units that was clearly deteriorated, and provided a detailed condition report. We had previously noticed a slight odor when using the upstairs fireplace, so we especially appreciated how methodical they were in checking ventilation and ensuring everything was working properly. In the end, everything checked out and we received a clean bill of health, which gives us great peace of mind. The level of service, transparency, honesty, and attention to detail made it worthwhile. They did not upsell or use scare tactics, which we really appreciated. We'd much rather know everything was done right than cut corners on something safety-related or pay for unnecessary services. Overall, highly recommend if you're looking for a thorough, honest, and professional chimney and fireplace service. We wouldn't hesitate to use them again.

Integrity -- that's the word that best describes this business. Not only are the prices fair, but…read moreMike and his team are punctual, professional, and genuine. They left my home in immaculate condition and were extremely easy to communicate with--knowledgeable, straightforward, and respectful throughout the entire process. This is the second year in a row I've called in Philbrick's Chimney Sweep And Services for my 3 fireplaces I look forward to many more years working with them. Highly recommend.

Great company. Our technician, Joseph, was thorough and explained everything clearly. They did an…read moreexcellent job, took care to protect the area around the fireplace, and cleaned up completely once the work was finished. I highly recommend their service.

I rarely do reviews but it's also very rare to meet a vendor that's open about pricing and so…read morehonest. in fact instead of doing a costly repair, he went out of his way to save me time and money. Would highly recommend AAA

Michael of Chimney Checkup is the best!. He analyzed my fireplace and chimney issues and educated…read moreme along the way. He is knowledgeable, competent and professional. Many thanks.

Our oversized 80-year-old chimney needed to be repaired, resealed, etc. Michael was great. He…read moregave us a detailed explanation with photos of what work was needed (and what wasn't!), and what I consider a fair price quote for the 2 day job. Scheduling was easy, communication was smooth, and his crew was the best. Rudy, Daniel and Wilmer were on time, nice guys, and left the place cleaner than when they arrived. Michael came back the following day for a follow-up, showed me the before and after pictures. I couldn't ask for a better experience. Highly recommend!

I'm really blown away by the ethics of Jeremy. I researched for a chimney sweep company and there…read moreare many four or five star reviewed companies. But Jeremy was the only one that I could verify is a licensed and certified by CSIA (Chimney Service Institute of America). From our initial contact to communication about arrival time, Jeremy was courteous. He came out with Jason and they were both pleasant. Jeremy evaluated my fireplace and told me why they couldn't do a chimney sweep. I'm a total idiot not realizing that my fireplace is a self contained system. But Jeremy never made me feel bad. Instead, he explained very clearly what kind of system I have and how I can carefully clean it myself. And he did this all with no charge. He wouldn't take a service fee. I know he and Jason must've travelled a good distance to get to me but Jeremy said he didn't do any work for me and could not charge me. So they didn't do a chimney sweep for me but based on my interactions with this company, I would say they are reliable, prompt, and trustworthy. I would not hesitate to recommend them to a friend that needed this service.

Anyone who has had home repairs done knows how tough it is to find honest, thorough, respectful…read morecraftsmen who know their stuff and especially don't mansplain! Jeremy at Gadsby is just the best. The best chimney expert, the best craftsman, the kindest, most patient person who also answered all my follow-up questions as well. His inspection was clear, his reports thorough and his work immaculate. I truly wish all craftsmen had his ethics and dedication. Don't hesitate to hire him.

Our chimney hadn't been swept in 8 years. We use it a lot when the weather allows and it's a wood…read moreburning (no gas ) fireplace. It was due for a good cleaning and the end cap needed a new layer of concrete. We called three companies for estimates for the cleaning requested and ended up hiring The Chimney Brothers. Their price for the cleaning and end cap concrete was fair and reasonable and well within our budget. The Chimney Brothers didn't try to upsell us on anything we didn't need and Joseph was very professional and personable. He did good work for us. The next time we need our chimney cleaned we'll be contacting The Chimney Brothers to do their excellent job again.

Needed to clean our chimney for our 1 story home which had been neglected for about 13 years…read more Joseph came and did a efficient evaluation and quote for not just a cleaning but also for resurfacing. We opted for just the cleaning at this time. Joseph again came out and did a quick and clean job, no hassle. He was kind and easy to talk to. Will definitely call Chimney Brothers when we are ready for the resurfacing.

steve is not just honest, he's also amicable, likable, and dependable…read more will only use him for any of my chimney issues moving forward.

He came at 4:30 and stayed til 9. Did not complete job- waiting for a new motherboard. Dedication…read moreand determination. Worked hard!

So happy to have found Fireplace 911. Starting with Linda (my first point of phone contact), to…read moreRenzo (owner), and Jorge (technician) - communication was excellent, as was attention to detail and cleanliness. This was for a rental property with new tenants scheduled to do a walk-through and sign lease agreement in a few days. After two months of repairs and improvements, I thought everything was ready to go - until I started taking photos and realized the gas-log fireplaces were in need of cleaning and resetting. In a bit of a panic, I turned to Yelp (as owners of my previous fireplace maintenance company had retired) and chose Fireplace 911 - in part due to their positive online reviews, and also to help support a local business. I could not have asked for a better experience and will continue to call upon Fireplace 911 going forward. Thank you so much for fitting me in, and to Jorge for doing an excellent job.

Updated Review: 5 Stars UPDATE (Editing my original review…read moreafter service completion): I am officially updating my review because FirePlace 911 truly went above and beyond to make things right. After my initial scheduling frustrations, the business owner, Renzo, personally stepped in. He called me immediately after the job was finished and apologized sincerely multiple times for the previous communication issues. The Results: The actual work performed was fantastic. They completed a full refurbishment that included: - Deep Cleaning: Both the chimney and the fireplace are spotless. - Aesthetic Upgrades: They repainted the interior, making it look brand new. - Smart Functionality: They installed new parts and integrated a wall switch system. Now, as long as the pilot light is on, I can start a fire with a simple flick of a switch. Incredibly convenient for my tenants. The finishing quality is top-tier. Seeing the final product and experiencing Renzo's commitment to customer satisfaction completely changed my perspective. It's rare to find a business that takes feedback this seriously and delivers such high-quality craftsmanship. I now highly recommend FirePlace 911 to anyone needing fireplace experts. Thank you again for the hard work, Renzo! ------------------------------------------- Original Post - Rating: (1/10) I am incredibly disappointed with the lack of professionalism and total disregard for my time shown by Fireplace911. Initially, I was happy to be flexible. We had a Tuesday appointment that they needed to reschedule due to a technician's family emergency. I completely understand that life happens and was happy to accommodate them. However, the experience went downhill quickly from there: * Reschedule #1: We moved the appointment to Friday at 11:00 AM. * Reschedule #2: On the day of, they requested to move the 11:00 AM slot to 2:00 PM. I agreed. * The No-Show: They failed to arrive at 2:00 PM and did not show up until 5:00 PM. This was not just a personal inconvenience; this was for an investment property with a tenant waiting. Because of this company's poor time management and lack of communication, I was forced to apologize repeatedly to my tenant for the delay. There is a fine line between a genuine emergency and simple laziness. Changing a time twice and then showing up three hours late for the second window is unacceptable in a professional setting. I highly recommend looking elsewhere for your fireplace needs.

Michael has helped us with an outdoor fire pit and 3 indoor fireplaces. His work is amazing as he…read moreis a master of his craft. He even came to help us on a Sunday, fighting through traffic, and got the job done. Michael has an eye for design. He is up to date on the latest in fireplace equipment. His fees are reasonable. I highly recommend him for all your fireplace needs

High quality work and great experience, has been in the business for 20+ years. Michael was hired…read moreto install a Jotul Gas Stove and did a great job.