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Embers West

4.4 (67 reviews)
Closed 10:00 am - 4:00 pm

Services - Embers West

Fireplace cleaning

Fire heating system conversion

Fire heating system inspection

9 More Services

Fire heating system installation

Fire heating system repair

Chimney installation

Fireplace installation

Fireplace insert installation

Heating stove installation

Outdoor fireplace construction

Fireplace repair

Fireplace insert repair

Embers West Photos

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Recommended Reviews - Embers West

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Reviews With Photos

Before we found Embers West.
Michael G.

Francois and the team at Embers West were great to work with. Francois took the time to show me and my wife all the different options for our remodel project. I took in several inspiration photos and drawings and he helped turn our dream into a reality. The team was prompt, clean and we love our new fireplace. I would highly recommend them if you are looking for great results.

Before
Dean M.

Went with Embers West for my renovation since they could provide a turn-key job. I had them rip out my old white brick fireplace face, replace it with stacked stone and custom wrought iron doors and mantle, plus run electrical and hang my TV above the fireplace. The finished job looks great and I'm very happy with the results. The only negative was the job took longer than expected (on both sides) due to some unforeseen issues, plus my work and vacation travel schedule. Through everything Francois was patient with the project and provided updates consistently. Initially, Francois came out and provided me a quote. I asked for clarification on a couple of things and they had no problem emailing me updates. Through all phases of the project the crews were on-time, took care to cover and tape my furniture, carpet, TV, etc. and answered any questions I had. Francois took me to two places to look at stone and we discussed options for a mantle and overall design. Deposits and payments were easily handled online via their website. After initial demolition, the electrical crew came in. Unfortunately upon removing drywall, we discovered there was no framing above the fireplace to mount the TV to (they built and installed a frame) and there was seismic shelling on the studs. This meant consulting a building engineer and that delayed us a week. After consultation, they confirmed with the City inspectors their plan was OK and the electrical and drywall was finished. When we were ready for masonry there was a short delay due to an illness in someones family. In the interim I selected and ordered the custom doors. We scheduled a day for masonry and the day before Francois went to pick up the stone. Unfortunately the supplier had broken a significant amount of the stone. I had the option of selecting new stone or waiting for a new delivery from the quarry (6 week delay). I chose to wait as I really liked the stone I'd selected. Finally the stone arrived, the masons installed it, the doors were installed and the finishing crew came into fix the carpet and baseboards since the hearthstone was smaller than the original fireplace. The end result was worth the wait!

After: New door, new burner, fire glass and blacked out interior with high heat paint
Bong E.

At my stage in life, I'm hardly looking for new places to eat or where to grab a drink on Yelp. Yup, you guessed it ... I'm searching more for contractors for whatever project I'm working on for my home. So if you're reading this review, I know you're specifically looking for a contractor to modernize your dated fireplace because I'm 100% positive you didn't stumble upon this review because you're browsing through my profile pics because I'm no attractive looking female with a bunch of profile pics. The folks over at Embers West were a pleasure to deal with. Communication was super easy and they very responsive when I had any questions or when setting up my initial cost estimate. Super selection, fair pricing and a reasonable schedule to get my new equipment in stock and installed were a few of the reasons I ultimately went with Embers West. So now go look through Google images, Pinterest, Flip or Flop or whatever show you get your design ideas from, then take them here and see how much it would cost to make your fireplace dreams become a reality. I truly believe you'll find something to fit your budget ...

Tim W.

If you're in the market for a fireplace, look no further. Save your time and money and come here first. You'll be glad you did. I almost learned that the hard way. I was about to buy a fireplace for my outdoor patio at another retailer. They wanted $4000 for a 48" linear fireplace. Just something inside told me that seemed really high, so I found Embers West on Yelp. Not only did they save me $1000 off the price, but I got a 60" instead of the 48"! Francíos is great. He had my fireplace personally delivered in time for the contractors to install it. I also purchased a non combustible mantle shelf, that no, and I mean no can tell it's really concrete and not wood! We will recommend Embers West to all of our friends and family!

Custom Kitchen
Nicole B.

By some stroke of extremely good fortune I heard about Embers West about a year ago when we were in the process of purchasing a home that needed a lot of updating. I was speaking with a friend at my children's elementary school at pick up one day about being in the market for a good contractor to re-do our kitchen and family room and eventually an addition, bathrooms, etc...basically everything in time. Another mom who I didn't know well at the time overheard and and invited me to come over and see her newly remodeled kitchen. She said that her contractor (Francois) was top notch and she had been working with him on various projects over the past few years. Upon seeing her custom kitchen I knew I had to meet this guy. I loved everything about it, the design, layout, cabinetry, style and detail were beautiful. She and Francois had designed it together and as I later found out for myself, he is a creative genius and a perfectionist (almost to a fault ;-). Over the next several months I worked with Francois on designing my own dream kitchen. We decided to completely gut the existing one and change everything. We decided to move the appliances around, add an island with a farmhouse sink, add a bank of cabinets where there had only been a partition wall giving me extra counter space and a prep sink, raise the ceilings and install a really awesome telescoping door that leads out to the patio. During this process we met up to go shopping for tile, counter tops, fixtures etc. and he was always responsive and helpful anytime I would call or send him a text with questions or to bounce ideas off of him. He helped me every step of the way with the design and his input was always well thought out and on point. The funny thing is, I didn't even know that he had a fireplace business until we were several weeks into our remodel. As the kitchen was coming along, we decided that the adjacent family room needed to be updated also, mostly because we knew the kitchen was going to be so spectacular. The fireplace was very 1970's and the carpet had to go. Francois and his guys began work right away on this room as well. He helped me to choose a beautiful stacked stone tile that coordinated with the kitchen countertops and a beachy log set that consisted of sand and driftwood in keeping with our home's coastal style. You often hear nightmare stories about contractors and doing a remodel in general, especially when you are living in your home throughout the process. It can be stressful when you have 3 kids and no kitchen over the period of several weeks but Francois made it as painless as possible setting us up with a little kitchen area in the dining room and checking in on us daily to make sure things were going smoothly and that we were happy with the progress. Also, I was really blown away by all of subcontractors that were in and out of our home during this time. Every single one of them was engaging yet professional and happy to answer all my questions and address any concerns I had (even doing extra work not related to the project at hand). I also want to share that not only did Francois go above and beyond what one would expect from any contractor with the projects that he was hired for, he made it his business to take care of every issue we had with our house during the time he was working here. As I mentioned before, we had recently purchased this home and were finding that there were issues with pests, plumbing, electrical, and so on and if Francois found out about it, (which he most always did because I would complain to him) he would have it taken care of. I consider myself totally spoiled at this point! In the end, we have a stunning, custom kitchen that I completely love and is the envy of my friends, and a comfortable and stylish family room that compliments the kitchen in every way thanks to Francois and his team at Embers West. Most importantly, I have a relationship with an incredible contractor who I respect and trust. I should mention that almost a year later we are working with Francois and Embers West again making over our dining room and living room (which includes re-doing the fireplace) and turning a foyer closet into a mudroom. We are well into the project having added wainscoting, built in bookshelves and corner display cabinets and created a huge built in workspace for my three children to do homework and study. So far things are going smoothly and I continue to be impressed with the craftsmanship and work ethic of every one who works with Embers West. Francois is an honest, creative, incredibly hard working and visionary contractor. Throughout my relationship with him and everyone at Embers West I have been made to feel respected and that our satisfaction is a priority. I hope to continue to work with Francois on all of our future projects (and there are many) because I truly believe that he is the best in the business. (pictures to follow soon)

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Was referred to this number. Called and they said they are 6 months out and can't help. Didn't even ask what I needed...

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Ask the Community - Embers West

Review Highlights - Embers West

If your project needs to be completed quickly - then you should discuss that with Francois up-front.

Mentioned in 43 reviews

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MC Duct Cleaning & Chimney Sweep - CSLB California Contractor's License

MC Duct Cleaning & Chimney Sweep

(959 reviews)

Requested a quote and they were able to come out the same morning, which was a huge plus. Price was…read morereasonable, the job took about 35 minutes, and they were efficient and professional throughout. My dryer vent is on the roof and they handled that without any issues. They also cleaned up after themselves, which I really appreciated. Overall, a smooth and easy experience.

This is the second time I've used him, and he has been fantastic both times. The first time he came…read moreout, he did a full fireplace sweep and was extremely thorough, professional, and reasonably priced. Recently, I thought I might have a dead rat in my fireplace and was hoping for a same day appointment, but he wasn't available. I ended up calling another company, and they came out and immediately tried to upsell me on multiple expensive services. Something didn't feel right, so I decided to get a second opinion and called him back. When he came out, he did another fireplace sweep and also repaired cracks in both the exterior and interior of my fireplace. He took the time to carefully inspect everything and honestly told me those additional services the other company recommended were not necessary. I really appreciated his honesty and not trying to take advantage of the situation. His pricing is very fair, and his work is excellent. It's rare to find someone this honest, skilled, and trustworthy. I highly recommend him and will continue to use him in the future.

Fireplace Doctor Inc. - Fireplace Doctor Inc.

Fireplace Doctor Inc.

(333 reviews)

I lived with an ugly, not-quite-functioning fireplace for 4 years, but saw the brightly painted…read morework van for the Fireplace Doctor and gave them a call. I am so glad I did!!! They are friendly, efficient, and very, very good at what they do. I recomend them highly. Now my fireplace works as it should and looks far more attractive than it used to look. If had more fireplaces, I would absolutely call them!!!

Mike came out to inspect our gas fireplace, which had only been lighting halfway. He took the time…read moreto explain how our fireplace works, what we could realistically expect from the unit we have, and what options we might consider if we ever decided to upgrade. What I appreciated most was how honest he was. After looking everything over, he told me the issue was likely just a buildup that needed a thorough cleaning and possibly some new sand. He even mentioned that my husband could probably handle it himself if we wanted to go that route. That level of honesty is rare. In the end, we chose to have Mike take care of it. While he was here, he also installed a damper clamp that we didn't realize was missing, which brought the fireplace up to code. Before calling Fireplace Doctor, we had another company come out. They made the situation sound much more serious and tried to convince us we needed a completely new fireplace unit because they claimed our setup was dangerous. Mike calmly explained why that wasn't the case and helped put our minds at ease. We really appreciated his knowledge, integrity, and the time he spent walking us through everything.

Embers West - contractors - Updated May 2026

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