Michael has helped us with an outdoor fire pit and 3 indoor fireplaces. His work is amazing as he…read moreis a master of his craft. He even came to help us on a Sunday, fighting through traffic, and got the job done. Michael has an eye for design. He is up to date on the latest in fireplace equipment. His fees are reasonable. I highly recommend him for all your fireplace needs

High quality work and great experience, has been in the business for 20+ years. Michael was hired…read moreto install a Jotul Gas Stove and did a great job.

Nice people and efficient. Jason is a pro. He worked…read morediligently on our project. Our fireplace is now back up and functioning well.

I had Pacific Fireside do work for me at the end of last year, and overall, I'm really happy with…read morehow everything turned out. We had a strong soot smell coming from our fireplace, likely from years of wood burning by the previous owners. Eli initially recommended a full cleaning along with gas logs and a top-sealing damper. When that didn't fully resolve the issue, he came back out to reassess and suggested installing a full gas insert as the next step. What I really appreciated was that Eli credited us for the previous work (gas logs and damper) and helped us choose an insert that made sense. The only hiccup we experienced was with the third-party vendor supplying the insert, since we initially had to pay them directly and ran into some issues. However, Eli stepped in, handled the situation, and arranged to pay the vendor himself, allowing us to reimburse him instead--which made things much smoother. Throughout both the initial service and the final installation, his crew was prompt, courteous, and efficient.

We couldn't be happier with this amazing local company! Chance came and fixed our terrible chimney…read moreand we've been enjoying our gorgeous fireplace ever since. He is extremely knowledgeable, friendly, and communicative. He clearly showed us what was wrong with our chimney, promptly emailed us the plan and costing, and we easily set up two days for him to come complete the project. We even felt comfortable leaving him alone in our house all day with our dog on Day 2! He cleaned up after himself and made the whole process so easy. This entire experience couldn't have gone better. Our only regret is not having this done sooner! This is a niche skill--he's carried on his family's business and there's no one I would more highly recommend for any fire place related services. Thanks, Chance!

We hired Super Sweep to service the decades old fireplace/chimney in our new house. Knowing we…read moredon't plan on using our fireplace, they suggested repairs applicable to us which included installing a new damper clamp and a new chimney cap. Pricing was very fair. Communication was also great throughout the process. We'd definitely use them again for our future chimney needs.

Our chimney hadn't been swept in 8 years. We use it a lot when the weather allows and it's a wood…read moreburning (no gas ) fireplace. It was due for a good cleaning and the end cap needed a new layer of concrete. We called three companies for estimates for the cleaning requested and ended up hiring The Chimney Brothers. Their price for the cleaning and end cap concrete was fair and reasonable and well within our budget. The Chimney Brothers didn't try to upsell us on anything we didn't need and Joseph was very professional and personable. He did good work for us. The next time we need our chimney cleaned we'll be contacting The Chimney Brothers to do their excellent job again.

Needed to clean our chimney for our 1 story home which had been neglected for about 13 years…read more Joseph came and did a efficient evaluation and quote for not just a cleaning but also for resurfacing. We opted for just the cleaning at this time. Joseph again came out and did a quick and clean job, no hassle. He was kind and easy to talk to. Will definitely call Chimney Brothers when we are ready for the resurfacing.

We had a great experience with Philbrick's Chimney Sweep. We have two gas fireplaces (one on each…read morefloor, stacked vertically) that hadn't been used in over 10 years, and we wanted to get them cleaned and fully inspected before renting out our home. They were extremely thorough and professional throughout the entire process. They carefully cleaned and inspected both fireplaces, recommended and replaced the ember wool for one of the units that was clearly deteriorated, and provided a detailed condition report. We had previously noticed a slight odor when using the upstairs fireplace, so we especially appreciated how methodical they were in checking ventilation and ensuring everything was working properly. In the end, everything checked out and we received a clean bill of health, which gives us great peace of mind. The level of service, transparency, honesty, and attention to detail made it worthwhile. They did not upsell or use scare tactics, which we really appreciated. We'd much rather know everything was done right than cut corners on something safety-related or pay for unnecessary services. Overall, highly recommend if you're looking for a thorough, honest, and professional chimney and fireplace service. We wouldn't hesitate to use them again.

Integrity -- that's the word that best describes this business. Not only are the prices fair, but…read moreMike and his team are punctual, professional, and genuine. They left my home in immaculate condition and were extremely easy to communicate with--knowledgeable, straightforward, and respectful throughout the entire process. This is the second year in a row I've called in Philbrick's Chimney Sweep And Services for my 3 fireplaces I look forward to many more years working with them. Highly recommend.

Fantastic service. Great friendly help. Bought a heater and they delivered it for me within an…read morehour. Brian was knowledgeable and very helpful. Also have all your BBQ needs

Trust me, they will always provide you with the best quality mantles and fireplace screens that…read morewill last long and help you save hundreds of dollars.

Wayne and his crew were so easy to work with. Wayne was so helpful during the design process and…read morevery prompt and responsive. Their work is absolutely STUNNING!

Our experience with Wayne and Studio Design Works has been nothing short of amazing. I called Wayne…read moreinitially to take a look at the showroom and see what was available. We needed an electric fireplace and mantel installed from scratch in our living room since we did not have one. Wayne was very responsive and knowledgeable since the beginning. It was around holiday time so we decided to wait until the new year to begin the project. I got in touched with Wayne after the new year and we couldn't be happier with the end product. His pricing, expertise, and professionalism was unbeatable. From the time of us signing up for the project, it took about 6 weeks to get the project started and the once it started, about a few days for the fireplace installation from scratch, and then a few more days for them to install the mantel. Wayne is very easy to work with and is very kind and professional. He even recommended someone to fix and patch up our drywall afterwards and the results are phenomenal. We highly recommend Wayne and Studio Design Works. We will definitely contact him in the future for other projects. Thank you Wayne.

Alex (Alejo) and his team did an excellent job changing out our old gas fireplace to a modern…read moreflames electric insert. It wasn't an easy job because everything in our house (built in the 1960s) is not built to standard dimensions, and a couple other companies we contacted didn't seem excited about taking this on. However, Alex came several times to get exact measurements, and his team was able to fit the fireplace insert and adjust the trim/insulation nicely to make everything flush. Price was very reasonable. Would definitely recommend this company ( Patagonia Home improvement) for fireplace and another home improvement meeds

Mike came in and got the job done. Honest and lovely, book with them!!!…read more100% yes! Gice them a call

Reached out to this company because I have two fire pits and a built in bbq pit that were all…read morehaving issues (the joy of home ownership). I forget his name, but whoever I spoke with was very honest upfront that my pits were too small of jobs for him to work on but he referred me to someone for both pits and the bbq as well. His recommendation was Dan who came out and took a look at all 3 things. I believe Dan is with another company, if he or anyone from this company know please kindly reply to this post and inform what company that is! Dan was fantastic, gave me costs and showed me the issues then and there. He also looked at my pit in my front courtyard and was able to solve the minor issue at no charge, simple fix. I decided I didn't want my backyard fire pit fixed because the front one is much nicer and now that it is fixed I doubt I will ever use the one in my backyard--another project yay. Will have to demo it one day. Dan then fixed the bbq and it now looks incredible and works great. I have since used it a handful of times with no issues. Great company, great communication, honest and fair pricing. Highly recommend. Two thumbs up (Will try to upload pics of bbq before and after soon)

Disappointed with Product Quality and Durability…read more I had high hopes for HB fire pits when I purchased my fireplace, but unfortunately, my experience has been disappointing. After only 1.5 years, the unit has already stopped working properly, which is unacceptable for such an expensive investment. Despite following all maintenance recommendations, I've had issues with burner failure, electrical and remote. When I reached out the owner, he was very unhelpful, unresponsive and extremely rude every time I was able to get hold of him. A fireplace should last much longer than this, and I would not recommend HB FIRE PITS based on my experience. If you're considering purchasing from them, I strongly suggest looking into other options or ensuring you get an extended warranty. Also my next-door neighbor also purchase the same fireplace like mine at the same time, and she's been having many problems with the hardware and the owner. I am extremely disappointed with the customer service from HB fire pits, especially from the owner. When my fireplace started having issues, I reached out for repairs and maintenance, expecting professional assistance. Instead, I was met with rudeness, dismissiveness, and a complete lack of concern for customer satisfaction. Rather than standing behind their product and helping to resolve the problem, the owner was unhelpful and unwilling to take responsibility. Calls and messages were ignored or met with short, unprofessional responses. When I finally did get a response, it was clear they were more interested in avoiding the issue rather than actually fixing it. A company is only as good as its customer service, and unfortunately, HB Fire Pits fails in that regard. I would strongly advise others to look elsewhere for a fireplace company that actually values its customers and stands behind its products.