Alex and Sam are the real deal! They've been so helpful…read moreperforming repairs on my aging vehicle, allowing me to squeeze more life out of this older car. They always provide me with a breakdown of recommended repairs with options at different price points. The other thing I appreciate is that they always show me the removed car part, point out issues and allow me to fully inspect under the hood before paying. The only thing that would make this shop perfect is if they offered a shuttle ride or loaner car service. Still, having to call an Uber is a small compromise for overall excellent service.

I had the thermostat replaced on my 2015 Mercedes-Benz GLA250 and had a great experience. There was…read morea small issue initially, but they handled it immediately and made it right without any hassle. That really showed their integrity. My car is now running smoothly, their pricing was fair, and the service was honest and professional. Sam was especially great at communicating throughout the process. I'll definitely be returning and would recommend them to anyone looking for reliable auto service.

Honest, trustworthy, quick, would absolutely recommend them to anyone in need of a car repair!read more

Alex is great! I'm sure we are hesitant when we leave our…read morevehicle at a shop. Alex made me feel comfortable, being so transparent and honest about his work. I've taken my car to get looked at, at other places, but Alex is the most transparent mechanic I have met in the years of having my current car. He took the time to show me what work needed to be done. What parts were needed, and the cost of the parts before we proceeded with any work. He was patient enough to replace parts in the order that they were needed. Trial and Error, am I right? Alex always has the answers when it comes to repairs. If there are any issues with his work, he is always open to seeing the car again to fix the issue with no cost. If you want an honest mechanic who does good work Bring your car here. Alex will literally sit down with you and explain everything.

I met Bobby the owner yesterday at Auto Zone and he gave me his card and said that he could do the…read morework. When I called today to schedule, he indicated that just because I bought my Hyundai used and not from a dealer the vehicle may still be under warranty. It is. Finding an honest mechanic is difficult, but because Bobby took the time to educate me instead of taking my money he is my new go to for service. I highly recommend Next Level.

Pleasantly surprised is putting it lightly. Robert is very professional and knowledgeable. I called…read morelate in the day on Thursday and John came out the next morning. Yes, they came to me! John was also very professional, knowledgeable, and provided great communication during the diagnosis and repairs. They are honest and fair. You really can't ask for more. But guess what? It gets even better. The cost for their services was really reasonable. I will never have any other mechanic work on my vehicles. Highly recommend!

This shop is amazing ! These guy know BWM and they shot you straight with your cars issues . Honest…read moreGuys work and run this shop .. Ask for Brent .

Went there for the first time for my 2016 X3. No high pressure upsells and went above and beyond…read morefor the service. It's a drive for me, but worth it for sure.

This is the second time I've come here for a resolution on my vehicle. The diagnosis is affordable…read moreand the staff is quick and friendly and willing to work with you. I called for a lot for updates while my car was in the shop getting a clutch replacement and staff was patient and thorough in their answers. I don't see myself going anywhere else moving forward, I highly recommend!

The employees were very friendly and helpful. The price was reasonable, and they got me in on short…read morenotice for an emissions test. Thanks again!

I called them to level my camper out and Chris was absolutely positively 100% very professional…read morevery quick and really really good I would recommend him to anybody When I called he was here within 30 minutes and the quality and value was definitely worth it. So I would say ask for Chris he is the only one I know from that company as the only one I have dealt with and OMG he is so friendly, and like I said very professional and did it quick. So yes I will recommend him to anybody.

Apologies if this is a long story. After my mother in Michigan gifted my daughter her 2001 VW…read moreBeetle with 48,000 miles on it, my daughter and I traveled from California to pick up the car. We headed out on Thursday morning for the 5 day drive back home to Oakland California, taking a northern route to stop by Badlands National Park and Mt Rushmore. By Saturday evening, we arrived in Cheyenne WY, where we spent the night. After looking at the weather forecast for the Sierra mountains, we decided to pick up some chains for our tires at the local Walmart in Laramie, WY, before continuing on our trip. On Sunday morning, as we got close to Laramie on I-80, the engine started sputtering, misfiring and losing power. The EPC light kept flashing and it was clear something was wrong. I was able to make it to the local Walmart parking lot, though the car stalled a few times on the way there. After I parked, I was unable to generate any power beyond idling, and the car continued to stall. I consulted yelp and google to find a local mechanic, but none of the local shops were open on Sunday. I saw a listing for Rise High Auto Repair, which described itself as a mobile mechanic company. I called the number and spoke with the proprietor, Chris on the phone. He said he could be there in 35 minutes and would diagnose the problem for $125 ($95 diagnostic fee and $35 travel fee) in the Walmart parking lot and that the $95 diagnostic fee would count against the repair cost if we opted to have him repair the car. When Chris arrived in his mobile truck, he was incredibly friendly and he got straight to work. He recommended replacing the spark plugs and wires, thinking that would address the issue. After finishing the repair and clearing the codes, he suggested I drive around in the parking lot a few times to reset the computer to see if the repair addressed the issue. However it did not. I made it about 200 feet and the initial problem persisted. He said he thought it could be an issue with the throttle, which he said he could clean, but if it needed replacement, I'd need to spend a couple of days in Laramie, because it was unlikely any of the local part shops would have the necessary part in inventory. He took apart the throttle, cleaned it out, and reset the computer. We decided to take our chances and see if we could make it to Salt Lake City and then Elko NV, which was about 625 miles away. The car ran well all the way to Elko. We got to Elko around 10:30 pm, and I noticed I had a text from Chis checking in on us to see how the trip was going. On Monday morning, we continued our trip back to Oakland and arrived safely with no further issues. Again, I had a text from Chris on Monday, to see if we made it home ok. All told we drove over 1100 miles. I can't say enough about Chris. First, he was incredibly competent. I could tell from speaking with him that he is extremely knowledgeable about automobile repairs. Watching him work, I felt like I was watching a surgeon. He made all of the repairs in the Walmart parking lot and he worked efficiently and thoroughly to ensure that he was able to repair the car. It was cold and windy on this particular Sunday and he invested over 4 hours of his time fixing our car outside. Finally, he was incredibly honest and kind. He cared enough to check in on us until we got home, something he really didn't need to do. I unequivocally recommend using Chris and his company if you find yourself in Laramie WY.

Matt and team were incredibly friendly, nice , and most importantly got my bmw squared away quickly…read moreand correctly the first time for a reasonable price . Would recommend!

Not happy. The quote was insane. I got a quote elsewhere for a fraction of what they wanted to…read morecharge. Do yourself a favor, look elsewhere.

Big Thank you to Bob! Owner of this business Lord of the Rings. Truly a king of a man. Bob welcomed…read moreus yesterday during a very busy time. We have " classic" Volkswagen vehicles. Our 1969 Karman Ghia is a treasure. We've been on the hunt for a mechanic who loves Volkswagen ( air cooled ones) like we do. Bob was so good to explain he's very busy with his current VW and Audi clients and regrets he cannot help us. His honesty, kindness and obvious understanding of our predicament was refreshing. If you have a water cooled vehicle and value that automobile. Bring it here! We are sure you will not be disappointed .

Bob Mullen is a national treasure. Where else can you take your daughter's car to get honest and…read morestraightforward advice? I dropped the car off with a request to let me know what all it needed. I braced for new brakes, fluids, and some additional work. I would not have been surprised to have that. I expected brakes at the minimum. Instead I got we topped off fluids and changed the oil. So, why would I say he is a national treasure? Because he went out to car with my daughter and me and spent a lot of time with a thorough walk through about the reason not to let gas get low in car, how to check oil, check tire pressure, and change the windshield wipers. I had shown all of this in the past but this time she said to me, I shouldn't let my gas get low, should I? And that saves us over $2,000. So, Bob, thank you so much for being so kind.