I have a difficult pool. My house is on the side of a hill and dust and leaves are a problem, not…read moreto mention the age of the pool. The system is newer, but the drop in itself is old. I pay a bit more for service because of the issues above, but the customer service Jonathan's provides is worth every penny. I was impressed with their customer service before my pool was even cleaned the first time. Definitely recommend this company.

Johnathon you are amazing! You did an amazing job here with our new filter we thank you so much !…read moreYou are very professional kind and knowledgeable and you have patience with our questions! So glad we found your business! Thank you

Michael worked on my pool in the beginning of the year. We needed our plaster refinished and new…read moretiles. I went through multiple bids and Michael was straightforward and didn't give me a go-around like other companies, which is much appreciated. We wanted to add a few more adjustments to our pool. We added an underground water filler as well as a wet deck. He started in March and finished in beginning of May. There was things that needed to be shipped and weather constraints to where it took longer but I was totally okay with the time frame. Everything turned out beautiful. He was very responsive and quick to answer any of my questions. Thank you again Michael!

Michael Hanley of Total Tile and Pool Restoration is an extremely professional, honest, hard…read moreworking pool repair wizard extraordinaire! I am beyond grateful I chose him after getting several bids from competitors. My pool was losing large volumes of water...leak detectors came and determined I had the dreaded underdeck leak in my vacuum return line...every pool owner's nightmare. I contacted Michael and he came out shortly thereafter to discuss multiple repair options and provide a quote. He spent a great deal of time going over the repair process and what was best for my pool and budget. Repair involved draining the pool and going through the interior pool wall to replace the faulty pipe. He was also tasked with filling in deck excavation made by leak detectors, then grinding down and retexturing those sections to achieve the most pleasing match with my existing decking. Because he is a pool restoration specialist and my pool was being drained anyway, I chose to have him acid wash my drained pool, bead blast the tile, re-grout the entire pool and jacuzzi, and paint all my decking. I am now the proud owner of a fully refurbished and refreshed leak-free pool....it looks brand new!! Michael and Arturo worked efficiently and productively throughout the process...they were extremely neat and minimized excess dust in my yard. When the work was complete Michael went the extra mile to remove all the dust from my patio and surrounding areas. I cannot say enough about how great my experience was...I have already referred Michael to many friends needing pool restoration and will continue to do so. Whether you are in need of an extensive repair as I was, or just want to refresh your pool and tile back to its nearly new state, you will not regret hiring Michael Hanley of Total Tile and Pool Restoration...he is that good, really!

Jeff is very professional and knowledgeable. He gave suggestions for clearing up our pool water so…read moreI hired him for weekly cleaning service. Very happy with our pool tech, too.

Jeff came out and assessed our pool after we moved in. We thought we needed a new pump and he said…read moreno we don't. That was quite shocking. Someone from this company shows up from this company every Monday to clean the pool

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

If you're looking for pool resurfacing, repairs, or maintenance, look no further than Payless Pool…read moreService! Our experience from start to finish was exceptional. They're a family-owned business, and it truly shows in the way they treat their customers. Steve is a true pool genius--knowledgeable, honest, and always willing to answer questions and explain the process. Payless Pool Service resurfaced our pool, and the entire project was completed in just 7-10 days. They kept us informed every step of the way, showed up when they said they would, and delivered exactly what they promised. There were no hidden costs, no surprises, and no pressure--just outstanding workmanship at a fair price. What really impressed us was how they consistently went above and beyond to make sure everything was done right. Their attention to detail, communication, and commitment to customer satisfaction exceeded our expectations. It's rare to find a company that genuinely cares about the quality of their work and the people they serve. Our pool looks absolutely amazing, and we couldn't be happier with the results. We highly recommend Payless Pool Service to anyone looking for a professional, honest, and trustworthy company. Thank you, Steve and the entire team, for making the entire experience stress-free and for delivering such incredible results!

Steve and his team are amazing! They know everything about pools and spas and how to repair and…read moreclean everything related to pools and spas! And, to top it all off, they're good and kind people who don't rip you off or take advantage of you! Great prices too! l'm so happy that we found them! Thanks Steve and your entire team! We couldn't be happier!

I knew that my filters needed to be replaced. The water circulation wasn't moving as fast as I…read morethought it should. And the dirt didn't seem to be taken up no matter how much I swept it to the intakes. I was able to book an appointment with Excellent Pool Services and I explained I have the filters, o ring, and lube, just need the muscle to put the filter container back together again. Anderson was my technician and you'll see the old and new filters. Gross doesn't even come close. He cleaned out the bottom half and I got the top half. He pulled the drain plug and cleared all the assembly pieces. He totally cleared where the o ring sits. Recommended that I replace the 2 piece valve that sits on top and which piece uses plumbers tape and which doesn't and why. And that's for starters! My pool test strips-nope. Get the test that uses the liquids. Chlorine tablets-nope. Use the liquid type made for pools. Not household stuff for those who are new to pools. He told me how to clear the calcium ring around my pool from using chemicals that a chain pool place told me to use. A pumice stone. He told me where I can go to get parts and supplies. I feel like I am in class and I surely needed to take notes! He recommended that I not cover the pool in winter. I have tried so many ways to do so and now I know to not use chlorine and just keep the pool clean. I know I have the right company when their technician takes the time to explain the how's and why's to take care of your pool. I'm not good at the difference in the acids but i have the wrong kind at the moment. I'll get the right kind for sure. I found out mine is a fiberglass pool. I knew it wasn't vinyl but I would've guessed concrete. My pool water is circulating with power now. Its got new chlorine liquid working its magic right now. I'm going out to scrub my walls again and get this pool cleaned up fully so I can test it and get IN it!!! Its hot out here!!! Anyone who takes the time to explain whats what to help you maintain this wonderful yard accessory is A OK in my book. Thank y'all so much. I now have a company to help me when I need it!!! Thank you Yelpers for recommending!!!

These guys are a lifesaver. Easy to get a hold of, superb communication…read more I had to cancel my last pool service due to various issues from inappropriate and duplicate invoicing to lying about whether or not they've actually cleaned. My old pool service charged me additional money to fix a leak in my pool pump but then said they were unable to fix it but did not refund the extra $400. I then had an algae bloom immediately after cancelling and needed to hurry and find a new pool service. Excellent Pool Service offered me the most reasonable price out of the other six local pool companies I contacted. My pool had gotten so bad that you couldn't see the floor anymore. They drained my pool, scrubbed the walls, changed the pool from salt to chlorine, cleaned the filters, and they even fixed the leak in my pool pump for less than what my previous company charged but they actually fixed it. They also helped with my control panel and saved me hundreds of dollars. I was so impressed that I just had to have them for maintenance. When they say they come out every week to clean, I know and trust that they're out here every week to clean.

No integrity and shady. After taking time off work to meet with Scott Hill, owner, to get an…read moreestimate for deck repairs, he also offered other services that we needed. After sending the estimate to only 1 Board Member of the Association. They refused to send it to the other 2 for review. I received a return phone call from Melissa who said they are retracting the bid. I believe this is an inside SCAM. I will be filing a complaint with the State of Nevada Contractors Board as well. Update: Scotts reply is inaccurate: 1 Awesome Pool Solution retracted the bid when it was requested to be provided to all board members. They are clearing hiding details regarding that bid from the rest of the board. The solution is to send the bid to everyone. Apparently there is something "Shady". Avoid this company at all costs. 2nd Update: Again Scotts reply is inaccurate. The main reason his company was contacted was for deck repairs. Therefore the comment "to pull a permit for work completed by another party" is false. No deck repairs have been completed by any company. This back and forth is proof they have no integrity. I will get to the bottom of this "shady" behavior or perhaps the State Contractors Board will do the honors. Please dont waste your time with this company.

The team of multiple suppliers did a satisfactory job on work, including the acid wash, calcium…read moreremoval, rebar, water replacement, and Pentair re-wiring. However, the company struggles with organization on medium-sized projects, particularly regarding supplier coordination and communication. Customer service with Melissa did not meet expectations, as I had to proactively follow up via text and web messaging to get answers. I was also disappointed when Scott, who was a key reason I chose this company, became defensive instead of understanding challenges and the sequence-of-events. I had to manage and seek when vendors were coming out and when they arrived in the wrong order and at the wrong time. The pool materials was left out and the pool was left without chemicals and filter running with fresh water for 1.5 weeks. While I recognize it wasn't their responsibility to add chemicals; it should have been communicated and at least in working condition but they didn't want to come out again after they refilled the pool until Pentair technician came out to avoid another trip. While they pointed to my schedule, I was only referring to the programming portion as I communicated, not the critical need to get the system running immediately after filling the pool. I understand everyone is busy, but I suggest Scott seeks to understand the client's perspective before responding in such a manner to get folks on the same page. A positive shout-out to Lee, who is a Pentair whiz and was super helpful.

Brenan comes out every Friday to clean the pool for the past years and he always does an amazing…read morejob. The pool ends up sparkly clean. He takes a photo and sends us an update on what he added to the pool. He also communicates well via text or phone if we have any questions. If you're looking for quality and affordability weekly pool/spa maintenance, go with Brenan!

Brennan and Blue River Pool & Spa is the best! Brennan came out and identified my pools problem and…read morefixed it that day! Keeps pool Sparkling weekly and I truly appreciate him

I bought my home with a challenging pool in 2016. We went through several pool services that began…read morecomplaining (once hired), raising their prices or venting their frustrations with taking care of our pool... while on the job! One of our pool services even quit without notice and I began to see the amount of unprofessionalism in the industry. When Steve Kluss showed up in our yard, he found problems and offered solutions that other pool services did not find. He drained our pool and cleaned the surface more thoroughly than the previous services had. He has maintained our pool with professionalism for the past few years now and I am extremely impressed by the way he communicates with his clients. There is a major contrast in pool servicing companies that I have seen clearly through years of experience. I would refer backyard pools to anyone who has had frustrating experiences with other pool companies and looking for something better. They set a different standard in professionalism, communication and thourough work on your pool. I give them my highest recommendation!

If you are looking for an honest and dependable pool technician, Steve from Backyard Pools is your…read moreguy. We had our pool re-plastered and hired Steve for the start-up. He came every day for 5 days straight, treats our pool like his own. In this town, its hard to find an amazing pool technician. Steve also replaced our old fiber optic light to led. Three other techs could not figure out what to do and how to do it. Steve also installed a Pool Tiger, which is a water enhancer device, and our pool is crystal clear all the time, with no additional maintenance. Steve now does our weekly service and we could not be happier. He responds to my texts, is honest and his pricing is fair. If you care about customer service, Backyard Pools is the way to go!

Had a wonderful experience with Blue West Coast Pools. They resurfaced my pool and spa and did a…read morebeautiful job. Great attention to detail with a thorough explanation of all the steps. Bernie was terrific and was very responsive and helpful throughout the process. Highly recommend!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.