Andrew has been excellent and now the pool is fully back to its normal color. I am extremely happy…read moreI found him. This is a small business and Andrew, the owner is the one doing all the work. He is not sending an employee to do it which makes all the difference. If you are looking for someone to help you and maintain your pool he's definitely the person you want. I have had only good experiences in working with him. I wish more service people were like him.

Have not heard from them yet, nor from any others you named…read more Just was hit by hurrican Ian and did not have power from last Thursday until late last night (Monday). So I can only say that Ian was Not Good as a representative of GVA Pool & Spa. I really need some good pool service after the deluge of trees and leaves and bushes into the pool. No water overage, though. No water spilling where it should not have.

The technician, Sebastian was very thorough. We did all he…read morerecommended and on his second visit corrected the leak. Very reasonable and he suggested that we have the pool repaired. Gave us another company. Highly recommend Red Rhino

Very pleased with the professional service provided by your company and most of all by your agent…read moreAndrew Roth. He is a great representative for your company. He was both knowledgeable and conscientious of our needs. He took the time to explain the problem and the options for repair. He is an asset to your company and the major reason we are using Red Rhino for our repairs.

Called TJ about a pool issue we were having. He was on vacation, but took the call. He was…read moreextremely professional and courteous and was understanding of the problem. He came out and discovered it was a simple fix and not to worry. The next day he returned and fixed our issue. Would highly recommend TJ to anyone who wants quality work by a honest licensed contractor!

I had a horrible experience with this pool company and would not recommend it to anyone. I can not…read moreelaborate further since I was threatened with a lawsuit.

Again, if I could give them a Zero I would give them a triple Zero. To all customers that Steven…read moreand Robin Lagasse defrauded and promised one thing but installed another because in tiny letter they had written that instead of Travertine they could send brick, but charge for travertine. Please, my email address is verycken@aol.com. I have an attorney, we are filing criminal charges. I have filed charges with Florida Department of Licensing. Robin was charged with fraud in March 2021 in Sarasota. Steven also has a record. Please get in touch with me so that we can go after them and stop them like Olympus Pools was stopped. Again, get in touch with me. Why be anonymous? They crossed out the payments so that they do not have to do the bonding until the very end. The rusted rebar is coming through the concrete. The plumbing has one pipe 20 inches from the second twisted pipe which is 25 inches from the third one and 10 inches from the fourth one. It is not holding pressure. The six to 8 weeks has become almost one year and he wants me to give him the last payment and trust him that he will bring the equipment and bond the pool. He also cut my brand new solar system above the valves, which he took with him. Run, do not walk, run away from this company.

DO NOT USE THEM!! Steve Lagassa will sell you everything and not stand by his word. He was nasty…read moreand very unprofessional when you ask about what he said he was going to do. They put the wrong color in my pool and will not even come look at finished pool to see it. By sides the actual pool not matching the sample I picked out I have proof from the men who put the surface in told me it's not the color I paid for. Steve Lagassa and Steve Zonakis don't even want to speak to us about it. They only send me emails requesting payment. The whole process dealing with them was terrible. They do not stand by their work and very nasty people!!

Pool was finished on time and was a job. Well done! We love it! Thanks !!!!!!!!!!!!!!!!!!!!!!!!!!read more

Stalling tactics! Waited months for a permit. The Company that eventually built the Pool had a…read morepermit in 2 weeks. Retained $5000 of deposit no explanation.

My second review for Signet Pools. Our condo assn. had MANY guests visiting when our main pool pump…read morefailed and needed to be replaced. Signet did the impossible and had a new pump ordered and INSTALLED in two days. Many thanks go out to Rome, our contact person, as well as Daniel and Joe who did a great job of installing. We are a new Signet customer and we are very pleased with their service!

I wanted to give Cristian a HUGE THANK YOU for helping me find my precious Blessed Virgin Mary…read more pendant in the pool. I was at the Little Dipper in Dell Webb on Saturday and didn't realize my pendant which was my Mother's fell out of my bathing suit pocket. I meant to remove it before getting into the pool but forgot. I didn't sleep all night and got up early Sunday with my husband to go to the pool to hopefully find it. When we arrived your employee was there, which I was surprised but grateful. I explained to him what I lost and he immediately started scoping the pool. He located it in the 5' section and used his net to lift it out of the water. I was so grateful and had prayed all night that I would find my Mothers pendant of the Blessed Mother lost in the pool. I asked him his name and when he said Cristian, I felt like it was a sign from God. Please know that this young man was so helpful, and I will remember him forever. I was so thankful he was there on a Sunday to take care of the pool and help me. You have an OUTSTANDING employee, and he demonstrated his commitment to do his job and take the time to help me and do such a great job taking care of the pool in Dell Webb. I know that he has been with Signet only a short time, but he indicated how much he enjoys his job with Signet and will be a valued employee to your organiztion. Jan Duren

do not waste your time and hard earned money with this company. very unprofessional and…read morediscourteous to their clientele. making accusatory remarks without surveying the damages for themselves and insinuating we caused it, is a lack of professionalism and just simply looking for a way out of correcting their own mistakes. several times they were contacted and given ample time to correct said damage. do not build your paradise with them because it will surely become a nightmare to deal with later on.

Quality work. Pure genuine honest company. Would recommend their work to anyone. They did what…read morethey said and I couldn't be happier with them.

Please read the reviews on Yelp, Google and BuildZoom. Many of the lower reviews submitted…read more describe situations like I experienced. BuildZoom recommends hiring a contractor with a score higher than 95. Lagasse Pools had a score of 89. On Google they had a score of 3.9 out of 5. LaGasse Pools is not a member of the Better Business Bureau. Check their unresolved complaint (s). I urge you to do your homework before hiring this business. My pool looks pretty good, however, it is not finished per my expectations. The owner told me, via an email, that they were going to make the necessary repairs. Unfortunately it seems as if he has changed his mind. The ordeal that I have gone through during this pool project has been a total nightmare.

My neighbors decided to put a pool in a year and half ago and it's been never ending battle keeping…read morethe workers from driving and destroying my front lawn . I I decided to make a trip down to the office and discuss it with the owner who was very apologetic and told me that a temporary fence should've been put up. When I left the office that day I felt good that something was going to be done to fix the problem . It is just gotten worse, the owner doesn't seem to care about anybody but himself. Everyday I wake up to a new truck parked on my front lawn . I would never do business with this family .